...MANAGING BUSINESS RELATIONSHIPS 1. Introduction 1.1. General issues about the reviewed book………………………………………... 3 1.2. Purpose and structure of this essay……………………………………………... 3 2. Summaries of the chapters of the book 1. 2.3. Summary of the chapter 1: IMP and the Interaction Approach..................... 4 2.4. Summary of the chapter 2: The manager and the Network............................ 6 2.5. Summary of the chapter 3: The Manager and the Relationship.................... 9 2.6. Summary of the chapter 4: Relationship with Customers.............................. 12 2.7. Summary of the chapter 5: Relationships with Suppliers............................... 13 2.8. Summary of the chapter 6: Distribution Business Networks.......................... 15 2.9. Summary of the chapter 7: Technology and Business Networks................... 16 2.10. Summary of the chapter 8: Managing in Networks........................................ 19 2.11. Summary of the chapter 9: SO WHAT DOES IT ALL MEAN?.................. 20 * 3. Assessment of the value of the book………………... 23 1. Introduction 1.1. General issues about the reviewed book. This book named Managing Business Relationships was written by David Ford (University of Bath in the UK), Lars-Erik Gadde (Charlmers University of Technology in Sweden), Hakan Hakansson (Nordic School of Management in Norway)...
Words: 7397 - Pages: 30
...Journal of International Business Studies (2009) 40, 1411–1431 & 2009 Academy of International Business All rights reserved 0047-2506 www.jibs.net The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership Jan Johanson1 and Jan-Erik Vahlne2 1 2 Uppsala University, Uppsala, Sweden; Gothenburg University, Gothenburg, Sweden Correspondence: J Johanson, Uppsala University, PO Box 513, SE-751 20, Uppsala, Sweden. Tel: þ 46 859255215; E-mail: jan.johanson@fek.uu.se Abstract The Uppsala internationalization process model is revisited in the light of changes in business practices and theoretical advances that have been made since 1977. Now the business environment is viewed as a web of relationships, a network, rather than as a neoclassical market with many independent suppliers and customers. Outsidership, in relation to the relevant network, more than psychic distance, is the root of uncertainty. The change mechanisms in the revised model are essentially the same as those in the original version, although we add trust-building and knowledge creation, the latter to recognize the fact that new knowledge is developed in relationships. Journal of International Business Studies (2009), 40, 1411–1431. doi:10.1057/jibs.2009.24 Keywords: internationalization theories and foreign market entry; network relations theory; experiential knowledge; commitment; trust; opportunity Received: 10 July 2007 Revised: 15 October...
Words: 15873 - Pages: 64
...BUSINESS DATA COMMUNICATIONS HOMEWORK 1 – BINARY CALCULATIONS (13 PTS MAX) 1. Use the ASCII code to indicate the 7-bit code representation for the following: .5 pts each A. T 1010100 B. ! 0100001 C. g 1100111 D. r 1110010 2. Now, add odd parity to each of the codes in problem 1A and 1B above, placing the parity bit in the most significant digit. Add even parity to each of the codes in problem 1C and 1D above, placing the parity bit in the most significant digit. .5 pts each A. T 01010100 B. ! 10100001 C. g 11100111 D. r 01110010 3. What are the capabilities of even single bit parity? .5 pts each A. It can detect the presence of errors when there are how many errors present? B. It can correct how many errors? C. How are these capabilities different for odd parity? 4. Determine the decimal equivalent value for each of the following binary numbers .5 pts each A. 10101011 171 B. 10011101 157 C. 11100111 231 5. Determine the binary representation for each of the following decimal numbers. .5 pts each A. 139 10001011 B. 272 100010000 (more than 8 bit since the number is greater then 255) C. 79 01001111 6. How many bits are needed to uniquely represent a code that contains: .5 pts each A. 312 different symbols 2^9 = 9 bits B. 195 different symbols 2^8 = 8 bits C. 45 different symbols 2^6 = 6 bits 7. The Canon EOS 1200D/Rebel T5 digital camera has the potential to provide...
Words: 459 - Pages: 2
...CHAPTER 8: NETWORKING AND DIGITAL COMMUNICATION Multiple Choice: 1. A basic computer network can be described as: A. a minimum of five computers linked together. B. a number of palmtop computers. C. two or more computers that are linked together. D. the use of satellites linking computers together. Answer: C 2. Reference: Basic Network Anatomy Difficulty: Easy The three essential components of every computer system include all of the following EXCEPT: A. software. B. hardware. C. people. D. cables. Answer: D 3. Reference: Basic Network Anatomy Difficulty: Easy All of the following are advantages of using a computer network EXCEPT that it: A. reduces costs when hardware is shared. B. promotes independence so users have exclusive control over their own data and applications. C. saves money when software is shared. D. enables data sharing, increasing efficiency and productivity. Answer: B Reference: Basic Network Anatomy Difficulty: Easy Copyright © 2008 Prentice-Hall. All rights reserved. Chapter 8: Networking and Digital Communication 4. All of the following statements are true EXCEPT: A. Wireless networks are convenient. B. Wireless networks are generally slower than wired LANs. C. Wireless networks use radio transmitters. D. Wireless networks are generally faster than wired networks. Answer: D 5. Reference: Networks Near and Far Difficulty: Moderate A(n) ____________ broadcasts messages to all devices connected to a LAN. A. switch...
Words: 3749 - Pages: 15
...Business Data Communications and Networking 9th Edition Jerry Fitzgerald and Alan Dennis 1-1 Introduction to Data Communications 1-2 Outline • Brief history of Data Communications – Communications, Information Systems and the Internet • Data Communications Networks – Network components, network types • Network Models – OSI model, Internet model, transmission via “layers” • Network Standards – Standards making, common standards • Future Trends – Pervasive networking, integration of voice, video, and data, new information services 1-3 Information Age • First Industrial Revolution – Introduction of machinery – New organizational methods – Changed the way people worked • Second Industrial Revolution – Information Age – Introduction of computers – Introduction of networking and data communication – Changed the way people worked again • Faster communication Collapsing Information lag • Brought people together Globalization 1-4 The Collapsing Information Lag Historical developments in electronic communications telegraph sped up the rate and volume of transmission of information 1850 Information took days or weeks to be transmitted 1900 Information transmitted in minutes or hours 1950 2007 large quantities of information transmitted in a fraction of a second growth of telecommunications and especially computer networks Globalization of networks 1-5 Advances in Phone Technology Phone invented 1876 first...
Words: 1962 - Pages: 8
...BUILD INTERNATIONAL BUSINESS NETWORK Task 1 – Report Task 2 – Theory Exam Marcos Vinicius Steluti Gulin PROCEDURE 1.a The country that I chose to import products into Australia was Brazil. The area field was food and the product is the acai berry. PRODUCT The fruit, commonly known as açaí berry, is a small, round, black-purple drupe about 1 inch (25 mm) in circumference, similar in appearance to a grape, but smaller and with less pulp and produced in branched panicles of 500 to 900 fruits. In the general Brazilian consumer market, açaí is sold as frozen pulp, juice, or an ingredient in various products from beverages, including grain alcohol, smoothies, foods, cosmetics and supplements. In Brazil, it is commonly eaten as Açaí na tigela (acai in the bowl). Information taken from: http://en.wikipedia.org/wiki/A%C3%A7a%C3%AD_palm DRIVERS OF CHOICE The reason for choosing the acai product for import into the Australian market, are: 1- Australians generally care about health and has an interest in natural products. 2- The climate of Australia is hot, making the product suitable for the Australian market. 3- Acai is an original product of Brazil, which makes it interesting and new to the Australian public. The purpose of business is to buy fruit and turn it into finished product, packaged and prepared for consumption in Brazil. And soon after that industrialization, sends him to Australia by refrigerated containers...
Words: 3726 - Pages: 15
...Social networking has become a major part of society. Many people wake up each day and check social media websites specifically throughout Twitter and Facebook first thing in the morning instead of reaching for a newspaper. Since people are spending such a large amount of time surfing social networks, it is important to point out some of the positive and negative effects that social networking can have on a society. The positive effects of social networking sites are allow people to create new relationships and reconnect with friends and family. Increased communication, even online, strengthens relationships. And the other is social networking sites make people share everything that they want and bring people with common interests together, offer exposure to new ideas from around the world, and lower inhibitions to overcome social anxiety. Social networking could be your business media promotion for examples a marketers at small companies can post on Twitter, in addition to generating revenue this way, companies also can get positive and negative feedback directly from consumers. While social networking sites have a positive effects, they also have negative effects for society. Social networking sites entice people to spend more time online and less time interacting face to face. The sites offer many time wasting activities that supplant more productive activities. Also social networking sites make cyberbullying, a type of bullying that occurs online, easier and more...
Words: 492 - Pages: 2
...Social Networking in Business and Human Resources Rebecca Moriarty Troy University Introduction to Information Systems IS 3300 XTIB Dr. Rodger Morrison February 27, 2011 With the growth and explosion of popularity of the internet in the recent past, there has been a significant increase in the use of social networking sites. More than ever people and businesses are now using the internet with the purpose of having access to social networking sites. It is in these sites that they are able to set up networks with their friends, co-workers and family from all over the world and be able to share their thoughts and ideas on virtually everything spanning from personal issues to work and business advertising. Social networking sites have therefore become a subject that is drawing a lot of research from all over the academic world. In the recent past it has become difficult for people working in human resources departments to avoid the distractions that are being introduced with the rampant use of social networking sites. In the world today millions of people are now subscribed to the providers of the social networking services such as Facebook, MySpace, LinkedIn, and Friendster among many others. The main activities that go on in these sites are online discussions about the common happenings in life, discussions about various interests, organizing of various events, making friends, talking about politics or mere gossip sharing activities (Jackson, 2003)...
Words: 2300 - Pages: 10
...Synergetic Solutions Inc. “Synergetic Solutions Inc. is a $6 million company in the business of system integration – assembling and reselling leading computers brands. It has 300 employees – mostly in the sales and service departments – working in five locations across the East Coast. Most employees in this trading organization possess only basic computer assembling and troubleshooting skills, while a few higher-skilled individuals operate as the specialists” (University of Phoenix, 2002). Two years ago, due to stagnation in the system integration market, Harold Redd, Chief Executive Officer investigated the possibilities of adding, designing, building, and implementing complex computer networks into Synergetic as a means to increase revenue. Synergetic has received a contract worth $1.2 million for designing a network and is currently working on contracts worth $5 million. Redd decided Synergetic should focus on networking designs as a primary source of income and has set a target goal of $12 million total revenue in the next 9 months of which 80% is the goal of network design and building. Redd has invested in 4 engineers to receive training and certification in networking technologies with the end goal of drawing new customers to Synergetic thereby increasing total sales and profits. Synergetic, facing reduction of revenue, desire to increase profitability, employee dissatisfaction, changes in consumer purchasing patterns, declining market shares due to competition...
Words: 1235 - Pages: 5
...[pic] ZigBee Wireless Mesh Networking for Monitoring & Control What is ZigBee? ZigBee is a consortium of software, hardware and services companies that have developed a common standard for wireless networking of sensors and controllers. While other wireless standards are concerned with exchanging large amounts of data, ZigBee is for devices that have smaller throughput needs. The other driving factors are low cost, high reliability, high security, low battery usage, simplicity and interoperability with other ZigBee devices. ZigBee can be used in commercial applications such as building maintenance for monitoring and controlling lights, Heating, Ventilation and Air Conditioning (HVAC), smoke alarms, fire alarms, burglar alarms, landscaping sprinklers and lights and many other uses. In health care, ZigBee can be used for patient monitoring equipment, fitness monitoring and other uses. Industrial environments can use ZigBee for asset monitoring, process control, assuring compliance with environmental standards and energy management. Used correctly, ZigBee enabled devices can give a warning before a breakdown occurs so that repairs can be made in the most cost effective manner. They can also be used to maintain quality and reduce waste. Soon, ZigBee enabled devices will show up in our homes. They will be used for controlling our home entertainment systems, lights, garage door openers, alarms, panic buttons, and many other uses. Imagine your...
Words: 996 - Pages: 4
...to handle your networking needs for your new company First and foremost, I would like to say “Congratulations!” on your new game testing company! I'm sure this is an exciting time for you and I want you to get right into testing those latest and greatest games and get started on your new business. Here is how I can help you with that. With all the responsibilities of owning and operating a business, along with testing games, it might be tough finding the time to find the best networking needs for your business. There are many different options out there, but not all are suited for high end gaming and testing applications. I propose using my expertise to make sure you get optimal network equipment so you can focus on what matters the most for your business. The NetGear Nighthawk Dual-Band Wireless-AC Router with 4-Port Ethernet Switch (model R7000) is the best gaming router around. With the Nighthawk's three high powered amplifiers, you'll have no problem getting a speedy internet connection to multiple devices. The Nighthawk also has dual-band operations that can give data transfer rates up to 600+ 1300 Mbps which is great for all your streaming needs. This NetGear router also prioritizes bandwidth for gaming and sues beam forming technology to focus Wi-Fi signals to your Wi-Fi enabled devices for longer range and better performance and also has 4 Ethernet ports for direct connection. All these features make this router is ideal for your business and gaming needs...
Words: 590 - Pages: 3
...CBC80001-FS1 A Complete System for Business Communications from Verizon and Cisco A Cisco Smart Business Communications System from Verizon offers everything you need for more secure voice and data networking. Start Your Business the Right Way Whether you are starting up or branching out, the Cisco Smart Business Communications System gives you an affordable, all-in-one solution. Built-in voice, messaging, and mobility features let you stay in touch with local, regional, and overseas suppliers easily and cost-effectively. Wired and wireless data networking supports all your business operations and data needs, enabling you to start your business as a paperless office. Simple, Secure, Complete The Cisco Smart Business Communications System is a complete solution that replaces your traditional telephone system. It also gives you highly secure Internet capabilities with a data network and wireless connectivity to support powerful business applications. Best of all, it’s easy to use. And when you are ready to add new users and new capabilities, the system can easily accommodate changes and upgrades. Hardware to Connect Phones and Computers At the heart of the solution is an intelligent IP network. Cisco offers a suite of proven, industry-leading products for wired and wireless voice and data communications. An all-in-one system combines connections to the public telephone network and the Internet with integrated network security, ports to plug in Cisco Unified IP phones and...
Words: 874 - Pages: 4
...Wireless Technology and Communication in Healthcare Biomedical Informatics Program Information Technologies in Medicine and Telehealth Course Instructor: Dr. Bronsburg Submitted by Rajesh Krishnan Written Assignment 1 You are the CIO of ACME Hospital in a rural underserved area. Your HCO recently received resources from a wealthy investor in the community to upgrade the hospitals communications system to a wireless platform. The boards of directors are not convinced this is a good thing, and have mixed feelings on what this will mean for the hospital. They all have cell phones but are unclear of the connection to medicine. Prepare a 4-6 page MS word document explaining to the board of directors what is wireless technology, how it works, its history, use in telemedicine, and what applications these technologies may be used for at the hospital setting. Read Chapter 1 to begin to answer these questions. What is wireless technology? Wireless technology is rapidly growing, and is playing an increasing role in people around the world in healthcare industry. Wireless is a term used to describe telecommunications in which electromagnetic waves instead of wires carry the signal over part or the entire communication pathway. The fourth generation cellular networks have greatly improved data transmission speed. In the meantime, short-range radio such as Bluetooth, Hiperlan, and infrared transmission are helping with wireless broadband multimedia and data communication in both...
Words: 2153 - Pages: 9
...electronic health records (EHR) is audited and backed up without changes or over writing INFORMATION SECURITY POLICY GOALS: * Confidentiality = data or information is not made available or disclosed to unauthorized persons or processes * Unauthorized access = the INABILITY of unauthorized persons to read, write, modify, or communicate data/information or otherwise use any system resource * Integrity = data or information has not been altered or destroyed in an unauthorized manner * Availability = data or information is made accessible and usable upon demand by authorized users * Legislative and Regulatory Requirements = policies comply with Federal and HIPAA regulatory standards * Business continuity plan integration = policy revisions fall within the business continuity plan of protecting the organization from exposure to internal and external threats ADHERANCE TO SECURITY POLICY GOALS: * Information Security Training = new users will be required to complete information security training modules as a requirement for employment * Receipt of Information Security Policy = new users will be supplied with, and must sign for, a copy of the...
Words: 2279 - Pages: 10
...Title: EFFECTS OF E-COMMUNICATION ON CORPORATE ORGANIZATIONS CHAPTER 1 INTRODUCTION Electronic communication otherwise known as E-Communication is a type of communication carried out using electronic media. Such communications allow transmission of message or information using computer systems, fax machine, e-mail, tele and/or video conferencing and satellite network. People can easily share conversation, picture(s), image(s), sound, graphics, maps, interactive software and many other things. Due to electronic technology, jobs, working locations and cultures are changing and therefore people can easily get access to worldwide communication without any physical movement. Experts have defined electronic communication as the transmission of information using advanced techniques such as computer modems, facsimile machines, voice mail, electronic mail, teleconferencing, video cassettes, and private television networks.” 1.1 Background of the Study Communication is said to be the imparting or exchanging of information by speaking, writing, or using some other medium. It could be between two or more persons, human and machines or any other communicable entity. Group communication can be carried out through various means such as smoke signals and drums which was common in ancient Africa, America and parts of Asian, the fixed semaphore in ancient Europe and electronic means which is most prominent, popular and recent. This research details on the effects of communication...
Words: 8745 - Pages: 35