...Business Communication and Critical Thinking XBCOM/275 In today’s competitive business world and difficult economy, effective communication is more essential than ever before. It is the foundation in which companies and careers are built and success in made. Communication between Managers and their subordinates is crucial and important that the proper message is received and interpreted correctly to avoid frustration and ensure organizational success. One form of communication is called Demonstrative communication; it includes nonverbal and unwritten communication and involves such things as facial expressions, body language, and tone of voice. The message we send through our body language conveys emotional information. A face can light up with enthusiasm and approval. It can express confusion and displeasure. Your eyes express joy, sadness, anger, or confusion. Your posture can create a feeling of a warm welcome or cold rejection. For example the crossing of arms portrays a feeling of rigidness while gathering up your belongings and reaching for your purse signals a desire to end the conversation. Finding the words to say when delivering a message is only part of the communication process. Your body language speaks more than you care to think to your intended target, and it captures the audience’s attention so that they can take in and analyze the point you are trying to get across to them. As mentioned before your facial and body expressions and...
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...Career Plan Building Activity: Work Culture Preferences Veronica Murillo BCOM/275 Business Communication and Critical Thinking June 16, 2014, 2014 Michelle Maldonado Career Plan Activity: Work Culture Preferences According to my work culture preferences results it states that I am well resourced, high powered, and ethical. Being able to know my ideal work well help to determine the appropriate channels for communication by seeing and knowing my surroundings. If my surroundings help me feel safe and comfortable I will be able to perform my work duties without any hesitation. I would be able to get along well with others and be able to communicate with my co-workers in a positive manner. In my opinion if the work surroundings are positive a person can work positively with respect to others and themselves. My results like I have mentioned state that I am well resourced, high powered, and ethical. With well resourced, I need to feel safe and comfortable within my work surroundings in order to perform well within my work duties. High powered: this states that I like challenges within the work culture. This I do find to be true because I like to accomplish what I am asked to do, and if it comes easy to me I will probably ask for a different task which will help...
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...* * * * * * * * * BCOM/275 - BUSINESS COMMUNICATIONS AND CRITICAL THINKING * * EVELYN HOLLIS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Discussion Questions * * What suggestions would you offer a new employee to help them effectively communicate in your workplace when meeting face-to-face, sending an e-mail, and during a meeting? * * The first suggestion that I would and I usually give to new employees is the basic tasks we do at work and most definition and most common questions or situations he or she will be caught on. * * What would be the most effective channel to communicate with your boss? Why is this? Why are other channels less effective? * * In my job the most effective channel to communicate is in person the reason is because it is quicker and sends the message faster and more effectively. * * What do you consider to be the most important features of an effective communication? Explain your choices. * * * The most important feature of communication at a work environment is having every employee well informed of any information updates and to have everyone working as one team and well communicated to work more effectively. * * You are...
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...Research on the Chilean Mine Collapse of 2010 This paper researches four news articles that reported on the Chilean mine collapse that occurred on 5 August, 2010. The focus will be on the communications of the collapse regarding audience. The paper will discuss the potential needs of the families of the miners in receiving a message about this incident and the potential needs of the company’s employees when receiving a message about this incident. Finally the question “What actions must you take before and after the message is delivered to ensure that it was received as intended?” will be answered. There are various similarities within all four articles. First, no one knows exactly if the men trapped below were able to make to an emergency shelter in the mine where there was three to four days of emergency rations stored. All reports do concur to the fact that drilling back down to rescue the miners will be difficult and will take some time. However, once news of the collapse spread through the local community and finally to the world, the families of those men trapped were angry and frustrated with the lack of news. The families’ of the miners require some type of feedback on their current status and that everything possible is being done to assist them. The biggest drawback is being trapped that far below, the mining company and rescue teams did not have answers for those families. Turning to the employees, whether they are working in another mine or part of the...
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...Course Syllabus School of Business XBCOM/275 Version 3 Business Communications and Critical Thinking | Copyright © 2013, 2012, 2011 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students will develop skills in critical thinking and decision making through the forms of written communication, including memos, e-mails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organization’s strategic direction. Policies Students will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Moore, B. N., & Parker, R. (2012). Critical thinking (10th ed.). New York, NY: McGraw-Hill. Quintanilla, K., & Wahl, S. (2014). Business and professional communication: Keys for workplace excellence...
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...| Four key traits of great managers & leaders Sharon Aung | University of Arkansas at Little Rock | | Four key traits of great managers & leaders What are the different factors in explaining why some people succeed as leaders and managers and others do not? What sets the most successful managers apart from others? Managers have the opportunity to lead, guide, motivate others and this makes a big impact on the company’s overall success. Great mangers and leaders can lead or guide an organization to great places. Companies will have to selectively choose their managers and leaders to understand the creation of sets of long-term objectives and grand strategies options. According to Morris and Upchurch (2014), “statistics show that 50-80% of middle managers fail to achieve the expectations of those who promote them.” What can you do to change this? He or she might be really good in his or her field but that does not mean that he or she will be successful at it. He or she needs skills that are particularly suitable to the changing environment. The success of a company depends on his or her performance level as managers and leaders on the organization. There are a lot of books and trainings that are available for him or her in most industries but most of them rarely work because those are designed to concentration on technical skills instead of people skills. Managers and leaders are about bring out the best in people and guiding the subordinates...
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...Critical Thinking Application Paper Stacy Parks MGT/350 31January2010 Raquishela Stewart Critical Thinking Application Critical thinking involves much more than merely thinking about an issue and coming up with a conclusion. Everybody has the ability to think, but individual thinking is not fully informed and is usually biased (Kirby & Goodpaster). Most individuals can make simple decisions based upon experience and training. Many organizations even have guides and resources to help aide managers with organizational decisions based upon the most frequent issues that may present within the organization. In this instance critical thinking is not required; however critical thinking is required when there is no instruction or guidelines to follow and a decision must be made that will affect others. The quality and success of an organization depends upon the quality of the thought and evaluation managers and leaders place in their decision making( Kirby & Goodpaster). Critical thinking involves the careful evaluation of evidence to help guide through the process of decision making. Critical thinkers must analysis, and evaluate information to reach a well-informed conclusion (Paul & Elder). Critical thinkers generally gather their information from personal experiences, communication with others, questioning and reasoning. Critical thinkers possess the ability to apply a level of reasoning to situations that may be unfamiliar with. Thinking critically means...
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...Reflections BCOM/275 April 23, 2014 JACQUELINE GRAY-CRAWFORD Reflections Business Communications and Critical Thinking along with the Career Plan Building Activities are invaluable when thinking about the future. Any good business person has a strong base that is universal across the board and that base is their ability to effectively communicate. Knowing a person's strengths and weaknesses is important when trying to effectively communicate. Knowing your own strengths, wants, and weaknesses are even more important within the business community. The Career Plan Building Activities allow a person to gauge what is needed on a very basic level. The goals wanted along with the environment that is preferred can all rule out entire professions from a person's repertoire. These types of activates are truly a blessing since they allow the taker to gain insight and knowledge that is otherwise hard to gain. Business Communications and Critical Thinking is just as valuable as the Career Plan Activities since it provides a secure and stable base with which to start your professional persona upon. Communicating in a clear and professional manner is a skill that is required in any and all professional work settings. Having the skills to determine what form of communication is appropriate and to be able to accurately judge the audience's needs and wants can be applied in every aspect of a person's work performance. These two resources are important to the development...
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...always have to rely on my classmates probing for more answers to clarify my thought process. To make matters worse, researching a paper proved to be an obstacle time after time. It was difficult for me to find the necessary data that would best support my point of view. I would spend a great deal of time just to gather information that I would end up excluding from my final draft. In this paper, I will be talking about my strategies in achieving my goals to strengthen my critical thinking, oral communication, and information utilization/research. One of my goals involves critical thinking, in which I would like to enhance my problem-solving and decision-making skills. I believe these improvements are important in the business world and are highly looked upon by employers. This also validates my competency in real life decision-making situations. According to Paul and Elder, “Development in thinking requires a gradual process requiring plateaus of learning and just plain hard work” (2001). Although critical thinking is not a short term process, I will still be able to develop this skill throughout my life. In addition to these components, it will enhance my ability to analyze different scenarios and their outcomes. For example, in my current employment, I supervise a team that requires a standard...
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...as a Systems Thinker | Discussion Activity 1 | 2 | The Manager as a Critical Thinker | Individual Paper 1 | 3 | Legal and Ethical Environment of Business: The Manager as an Ethical Decision Maker | Discussion Activity 2 | 3 | Team Work Plan | Team assignment | 4 | Organization Theory and Design | Discussion Activity 3 | 5 | Organization Theory and Design in the Global Environment | Team Project 1Individual Matching Exercise | 6 | Legal Environment: Courts, Alternative Dispute Resolution, and Agency | Discussion Activity 4 | 7 | Critical Thinking in the Legal Environment: Torts and Products Liability | Individual Paper 2 Discussion Activity 5 | 8 | Legal Environment: Contracts and Forms of Business Organizations | Discussion Activity 6 | 9 | Knowledge Integration | Take-home Final | 10 | Corporate Social Responsibility in a Global and Technological Environment | Team Project 2 | Assignment Details Session | Module/Topics Readings/Assignments | 1 | The Manager as a Systems ThinkerObjective 1: Apply models of critical thinking and systems thinking to address complex organizational issues.Objective 2: Reflect on seminar assignments and relate the skills and knowledge gained to personal and professional goalsCompetency : Systems Thinking | Read the following articles which you can find and download from the UMUC library databases: (A) ABI/Inform(B) Business Source Complete Hill, L.A. (2004). New manager development for the...
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...SYLLABUS BCOM/275 Business Communications and Critical Thinking Copyright ©2014 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students will develop skills in critical thinking and decision making through the forms of written communication, including memos, emails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organizations strategic direction. Course Dates Jul 29, 2014 - Sep 01, 2014 Faculty Information Name : Email Address : Alternate Email Address Phone Number : SHARLA WALKER (PRIMARY) sharmarie@email.phoenix.edu (510) 481-8992 Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents (both located on your student website): • Academic Policies • Instructor Policies University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Get Ready for Class • Familiarize yourself with the textbooks used in this course. Course Materials All electronic materials are available on your student...
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...marketable opportunities. This is something that one cannot overemphasize the importance of its objectives. The key element is to educate oneself. Regardless of age, oral and written communication are important in today’s business world, whereas, critical thinking is the one that separates a better manager from a good one. Text messaging kills oral communication. It is the easiest form. However, it can be misleading and does not promote the true concept of shared understanding. This kind of channel leads to many interpersonal difficulties and miscommunications in today’s society. There is no formality and dimension; emotion conveyed is zero. The message misinterpreted the true meaning because of its flatness and yet the population is dependent to use it in everyday business. As an ESL (English as a Second Language), it is an ardor desire to achieve the true meaning of correct oral communication. Similarly, it is my longing to put into words my thoughts in a form of an upper-level education. Learning this skill in University of Phoenix is achievable. Learning the basic is a fundamental that one has to possess. Adapting a culture is as important as educating oneself. This is the core to put thoughts orally with the correct implications. Thus, developing skills in oral communication will...
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...Critical Thinking Memorandum PHL/320 June 13, 2016 Critical Thinking Memorandum This document will explain critical thinking. An example will be provided from personal experience regarding application of critical thinking in business decisions. Other points in this paper will cover importance, benefits regarding the example provided and how they relate. Before the conclusion is stated the last point in this paper will cover how critical thinking is used in my current position. Critical Thinking Explained Critical thinking is the introspectively and orderly method of cleverly and vigorously applying, synthesizing, analyzing, conceptualizing, and classifying information collected from, or produced by, reasoning, experience, observation, reflection, or communication, as a compendium to action and belief. In its ideal form, it is based on global intellectual principles that go beyond the matter of which a thing is formed: accuracy, clarity, consistency, precision, sound evidence, relevance, depth, good reasons, fairness, and breadth. Critical thinking also involves the exploration of these elements and or structures of understanding in all purpose, assumptions, concepts, problems, or question-at-issue, concepts, reasoning leading to conclusions, empirical grounding, consequences and implications, objections from alternative viewpoints; and frame of reference. Critical thinking is being proactive to different issues, purposes, and subject matter in which it is...
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...high school, completion of college/CEGEP/vocational or technical training • Experience: 3 years to less than 5 years • Languages: Speak English, read English, write English • Specific skills: Confer with clients to identify and document requirements, conduct business and technical studies, design, develop and implement information systems business solutions, provide advice on information systems strategy, policy, management and service delivery, develop and implement policies and procedures throughout the software development life cycle, conduct reviews to assess quality assurance practices • Computer and technology knowledge: Windows, Intranet, Internet, Multimedia software, Word processing software, Spreadsheet software, Presentation software, Office suites, Electronic mailing software • Work conditions and physical capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, attention to detail, combination of sitting, standing, walking • Essential skills: Reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing, computer use, continuous learning • Job title: Business systems analyst Skills and knowledge requirements: • Education: Completion of high school, completion of college/CEGEP/vocational or technical...
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...Introduction Critical thinking is a rational disciplined procedure of conceptualizing, applying, analyzing, synthesizing, and evaluating information gathered from observation, experience, reflection, reasoning, or communication, as a guide to belief and action. In its exemplary form, it is based on universal intellectual values that transcend subject matter divisions: clarity, accuracy, precision, consistency, relevance, sound evidence, good reasons, depth, breadth, and fairness (Critical Thinking, 2009). According to the Foundation for Critical Thinking, Critical thinking can be seen as having two components: 1) a set of information and belief generating and processing skills, and 2) the habit, based on intellectual commitment, of using those skills to guide behavior. It is thus to be contrasted with: 1) the mere acquisition and retention of information alone, because it involves a particular way in which information is sought and treated; 2) the mere possession of a set of skills, because it involves the continual use of them; and 3) the mere use of those skills ("as an exercise") without acceptance of their results (Critical Thinking, 2009). This paper will offer insight into the benefit and importance of critical thinking in the workplace. The Importance of Critical Thinking A manager is expected to make numerous decisions that to some degree will have future repercussions on her department; perhaps the entire organization. A manager needs to ‘Act’, not ‘React’...
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