...and aligning incentives with peoples’ needs, it can be done. Forward Path: The need of the hour is to identify key areas which are of utmost importance to improve the standards of rural schools in India and create a system where these schools compete with each other to achieve them. This will be accomplished through a four step process. Future Action: a) Priority areas will be identified from the current government agenda. They may include a maximum of 6 targets to ensure focus and effectiveness, such as (i) toilets for girls, (ii) enrolment rate for girls, (iii) dropout rate for girls, (iv) school attendance rate, (v) cleanliness and clean drinking water facility in schools, (vi) innovative methods applied to upgrade school infrastructure (like water harvesting, school beautification, etc.). b) Once the priorities are decided, primary (leadership role) and secondary (support role) stakeholders, who will drive fast track implementation, will be identified. The stakeholders will take initiative/ coordinate and follow up with existing responsibility owners to ensure fast implementation/ accomplishment of priority targets. One school will be represented by one primary stakeholder, who can be a teacher(s) or a passionate individual/ organization. The primary stakeholder will have to voluntarily enroll in the competitive process after due vetting by the panchayat and block development officer. The secondary stakeholders will be pre-defined and may include panchayat, parents...
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...Networking I ------------------------------------------------- Homework Assignments Name: Ernani Narag Week 6 Homework: Due Week 7 Assignment 1: Ticket Escalation Assignment Requirements Respond to the following email, making recommended solutions and explaining the rationale for your recommendations: ---- FROM: Manager TO: Systems Administrator RE: Support Prioritization I am receiving complaints from department supervisors that their support issues are not being addressed in a timely manner. We need a ticket escalation policy to ensure business priorities are met, while managing end-user expectations. Please draft a policy describing how support requests will be prioritized. In addition to normal troubleshooting prioritization, please address the following departments: customer service, sales, accounting and marketing, prioritized in that order. How can we better manage these business requirements? ---- Submission Requirements Address all of the concerns of the manager and provide a recommendation. Microsoft Word. 1-2 pages. Self-Assessment Checklist I made recommendations to address all of the concerns in the email. | * | I explained my reasoning. | * | I composed a professional response. | * | I used critical thinking. | * | I have followed the submission requirements:File Format: Microsoft Word (.doc /.docx)Length: 1-2 pagesFont: Times New Roman 12 point sizeLine Spacing: Double | * | ...
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...|A CFO's Guide For Managing IT | |Bill Friend - December 25, 2003 | |Top of Form | |1. | |IT Has Changed Forever | | | |2. | |Can IT Be Managed Like Accounting? | | | |3. | |Taming the Beast | | ...
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...Topic 6 Journal Entry: Priorities Katy M. Digby Grand Canyon University: UNV 303 March 16, 2014 I have a couple of personal obstacles in each category but to name one would be my family time. I enjoy after work spending time with my daughter and helping her out with her homework. This still gets done but I have noticed she is relying more on herself now that my time has been strained. Professionally I have made a few phone calls to the college and received some as well during work hours. Fortunately my boss is accommodating since I am improving my career with a higher education. The main academic obstacle I have had is re-organizing my agenda to be able to assign time for class work. I am forfeiting a little bit of time in those two departments to make time for school. Deciding priorities is done so in a manner of importance. I make a mental list of things I need to complete ranging from top priority to not so important. For instance I rate grocery shopping higher on the list than getting my nails done, or paying rent supersedes paying for college books. Some decisions are more difficult than others but if I can identify its importance I can place it in my mental list. Prioritizing school is as simple as making a plan, rating it in my mental list, and then doing the task. If I implement what I just mentioned school will be a breeze with limited sacrifice and stress. This will result in a higher GPA and will have a "snowball" effect and motivate me to continue...
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...Incident Logging Incidents can be any failure or interruption to an IT service. A service call can be created from - Web Interface - User Phone Call - Email Technician Staff 2. Incident Categorization Incidents can be organized with three levels of categorization - Category, Subcategory and Item. The incidents can be assigned to these categories depending upon the failure that is reported and can be automatically routed to the appropriate support engineer. 3. Automatic Dispatch of Incidents. Business rule criteria can be created based on the pattern of failure. The incidents will be automatically assigned to technicians, categories and levels. 4. Incident Prioritization - Predefined Prioritization Define the priority based on the impact and urgency of the incident. System can then automatically assign the priorities based on Predefined prioritization. - Dynamic Prioritization Allow technician to assign the priority manually or to override the values set by the priority matrix. 5. Incident Diagnosis Searching the existing workarounds or solution from the KnowledgeBase and getting back to the users immediately with the resolution. 6. Incident Escalations When the first-level support is unable to resolve the incident, the incident can be assigned to the second-level support. The incident will be escalated to the third-level support when the second-level support is not able to resolve it within the due by time. 7. Knowledge Base Library After identifying...
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...Kelly McEntee Brew Wilson-Battles English 11011 28 October 2014 Long Distance Relationships Work Being in long distance relationships can be very tough and there is quite a bit of negativity around the general idea of them. Some stereotypical things people might say about long distance relationships are: “Long distance relationships never turn out well” or “There is no hope for couples in long distance relationships.” Long distance relationships have been stereotyped negatively because it was much harder to sustain them in the past. One reason long distance relationships were harder to sustain is that the only forms of technology available were letters and phone calls. Letters took quite a bit of time to move from person to person and long distance phone calls were very expensive to make. These limited communications were impractical in a sense that the communications between couples were insignificant and didn’t help the relationship. Although technology isn’t the only thing that can make or break a long distance relationship, it can help dramatically. Engaging in a long distance relationship means that being able to see each other isn’t very easy and doesn’t happen very often. People in long distance relationships go weeks, months, even years without seeing their significant other. They must rely on alternate forms of communication other than face-to-face interaction. Usually people in long distance relationships are separated geographically by mileage between them. One...
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...complain that Time Management is a waste of time in itself. However, this is proven untrue once you have a functional system in place that tracks exactly what you are doing with your time. Often following the tips that will be listed cuts away wasted time and gives you more time for creativity and production. Tip: To get use to tracking your work day actions, create a simple Time Log. Start doing this for a few days to a week. Figure 1 shows a sample time log. You want to log the time of all your actions, what category does it fall under (create a category list that fits your work), the activity, set priority for everything action then how much time was spent. The way to calculate where time is wasted is to compare the minutes used to the priority. Figure 1 |Time |Category |Activity |Priority |Minutes | |8:00 |Waiting |Booting up Computer |L |3 | |8:03 |Email |Read/reply work related |M |10 | | | |email |...
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...Terpel is a Colombian oil and gas company, which operates in Colombia, Panama, Ecuador, Chile. Terpel offers several service like gas stations, convenience stores, car services etc. For the matter of simplicity this paper will just focus on the competitive priorities in the gas station market. Since the oil industry is a highly competitive industry with very price sensitive customers, the companies’ competitive priorities lie to a great extent on price. It can be said that gas price is an order qualifier; meaning if gas prices are higher than average, Terpel would not even considered as a gas provider by customers. The gas industry is always exposed to a highly competitive price war in which each competitor tries to undercut each other’s gas prices. Because customers are very price sensitive they tend to switch gas providers as soon as they find...
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...2) Analyze and assess the operations system of Manzana (system for processing insurance requests as depicted in Exhibit 2) by taking the following questions as a lead: a) How do the various jobs (RUN, RERUN, RAIN, RAP) flow through the system? How much time do they take? The figure below shows the flow through the system of the various jobs (RUN, RERUN, RAIN and RAP) taken exhibit 2 into account. The red numbers in the figure show the daily processed requests on average based on the data of 1991 which can be found in exhibit 7. The daily requests that are coming into the system are calculated by adding all various jobs (RUN’s, RERUN’s, RAIN’s and RAP’s) processed in the first 6 months and dividing this outcome by 120 (E.g. 6 months x 4 weeks x 5 days). This means that the teams can process 39 requests on average per day. (350+1798+451+2081)/(6*4*5) = 4680 / 120 = 39 requests per day on average. All further calculations can be found in the table below. |Task |Calculation in # of requests per day |Outcome in # of requests per day | |Calculate generated RERUN |(2081)/(6*4*5) |17.3 | |RUN/RAP/RAIN |(350+1798+451)/(6*4*5) |21.7 | |Total # requests per day |(350+1798+451+2081)/(6*4*5) |39 ...
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...Ranking List of Priorities General topic: Time Management Broad topic: Prioritizing Specific topic: Problems of teens in prioritizing Sub topics: 1. Common priorities 2. Common problems 3. How to overcome the problem that he/she will encounter in prioritizing Questions 1. Given a maximum of 30 seconds, rank your priorities: Family | | Education | | Friends | | Money | | Relationship | | Social Media | | Fangirling | | Religion | | 2. What is/are your basis in ranking your priorities? *Why did you make that first priority of yours as your main priority? *Why did you make that least priority of yours as your last priority? 3. How will you know if you are prioritizing something? *Are you spending a lot of time for it? *Are you thinking often about it? *Are you stressing yourself too much for it? 4. Did you feel somehow pressured in answering given that you have only 30 seconds? Why or why not? *Look back at your answers; did you feel any regret in ranking? If no, why not? If yes, what could be preferred in ranking your priorities? 5. Did you ever feel stressed in prioritizing? *If yes, what caused you to be stressed? *Are you stressed because you don’t know how to choose which one should be done first? *Did you ever experience spending a lot of time thinking of what should be done first that you already wasted a lot of time instead of just dong the task? 6. How do you balance your time for your priorities? *Do you use...
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...PROJECT PRIORITIZATION A STRUCTURED APPROACH TO WORKING ON WHAT MATTERS MOST OFFICE OF QUALITY IMPROVEMENT PROJECT PRIORITIZATION This guide describes a proven approach to setting priorities when the amount of work that needs to be done surpasses the resources available to accomplish the work. You will find step-by-step instructions for creating and using a simple prioritization matrix to make tough decisions. Written by Carol Gosenheimer, Division of Enrollment Management Contributors Brian Rust, Division of Information Technology Nancy Thayer-Hart, Office of Quality Improvement TABLE OF CONTENTS What Is a Prioritization Matrix? ........................................................................................... 3 Benefits of a Prioritization Matrix ........................................................................................ 3 Creating and Using a Prioritization Matrix .......................................................................... 4 Sample Completed Prioritization Matrix ............................................................................. 7 Instructions for Completing a Prioritization Matrix .............................................................. 8 Version 1.1 Created 03.2012 Copyright 㦠2012 University of Wisconsin System Board of Regents For additional information contact: Office of Quality Improvement Room 199 Bascom Hall, 500 Lincoln Drive Madison, WI 53706-1380 608-262-6843 FAX: 608-262-9330 quality@oqi...
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...Volkswagen: Managing IT Priorities Volkswagen forayed into the North American market post WW2 with the iconic Beetle model. It was a huge hit and propelled the company sales to a new high point in 1969. Post that however, sales remained sluggish and followed a cyclical pattern of ups and downs which became known as the “Himalayas Chart”. The midlevel management has fallen into the habit of waiting for the introduction of new models for the revival of the sales. The leadership at the VW group observed that much of the industry growth over the past 5 years was happening in few segments in which Volkswagen’s presence is underrepresented. This made them to go back to the drawing board and redevise their diversification strategy. The result of this diversification is the dramatic increase in the potential importation of vehicles by 2008 to 22 from 18. To become better prepared for handling the growth in sales and service volumes, a new organizational readiness program called the “Next Round of Growth” or NRG has been initiated with a set of goals assigned under it. Realization of these goals under NRG required that goals of the individual projects being executed be aligned to them. This necessitated the formulation of a new prioritization process for selecting the right projects to fund. Projects whose goals are aligned with the NRG goals have a better chance of getting selected and funded. Even among the selected projects, projects that are more aligned to higher priority goals like Customer...
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...1.2 How might the clocks in two computers that are linked by a local network be synchronized without reference to an external time source? What factors limit the accuracy of the procedure you have described? How could the clocks in a large number of computers connected by the Internet be synchronized? Discuss the accuracy of that procedure. Ans: Cristians Protocol is an example for the above. By repeated tests we get the round trip time t that is to send Information and to get reply between two computers A and B. The clock setting for A is T and B sets the time to T + t/2. Due to the use of local network by other computers the procedure may subject to inaccuracy. There might be delay in processing the messages in the operating systems of A and B. For a local network, the accuracy is probably within 1 ms For a large number of computers, one computer should be nominated to act as the time server and it should carry out Cristian’s protocol with all of them. The protocol can be initiated by each in turn. Additional inaccuracies arise in the Internet because messages are delayed as they pass through switches in wider area networks. For a wide area network the accuracy is probably within 5-10 ms. 1.3 Consider the implementation strategies for massively multiplayer online games as discussed in Section 1.2.2. In particular, what advantages do you see in adopting a single server approach for representing the state of the multiplayer game? What problems can you identify and how might...
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...Name: Lauren Raymor Title of Article: A database of schemes that prioritize sites and species based on their conservation value: focusing business on biodiversity. Author (s): Arthur G. Blundell and Tormod V. Burkey Publication: BMC Ecology Year: September 2007 This article examines the effectiveness and usefulness of the schemes commonly used by businesses to evaluate where biodiversity offsets need be. Biodiversity offsets are essentially, the counter action taken by businesses that can offset environmental damages inflicted on the environment by operation. It is unfortunate, but it has been shown that if a business has to evaluate these issues from inside the company and in turn, pay the costs of the research and planning, it has been less likely to actually take place. The article explains “companies prefer to consult already completed schemes that rank sites rather than conduct the conservation planning themselves” (Blundell, A. & Burkey, T, 2007),. There in, propelled the necessity of forty commonly used schemes to asses priority levels and establish when and to what extent, conservation and biodiversity offsets are needed. The problem within companies using these already completed schemes is that the focus is mainly on endangered species and seem to be short-term based , while avoiding focus on current threat levels and importance of future environmental concerns. While these schemes do play a part in the process of alerting businesses...
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... The main topics that will be discussed are, who are the company’s stakeholders that information will be gathered from for requirements. What type of information-gathering techniques and systems analysis tools are to be used and or proposed to aid in the completion of the project request. Key Stakeholders Mr. Hugh McCauley the COO initiated the service request and he should be the first individual to ask and gather information about his idea of the service request and of what he is looking for about what system requirements for a new Information System for HR. The Director of Human Resources, who is Yvonne McMillan should also be interviewed for her requirements and how does she see what is needed for connectivity to all other business locations using a new Information System. Asking any and all employees who use the current system the company has and what improvements can be done. All of these individuals information is a way of gathering information for this service request. Information Gathering Techniques The primary information gathering technique will be as a proposal to use the Use Case method. A use case is a methodology used in system analysis to identify, clarify, and organize system requirements. The use case is made up of a set of possible sequences of interactions between systems and users in a particular environment...
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