1. Introduction
‘Business Continuity at ABN Amro Bank’ is about implementing a successful BCM Strategy in order to reach maximum benefits against lowest possible costs, by combining internal and external relocation strategies.

2. ABN AMRO Bank
ABN AMRO Bank is a multi-national bank, home based in the Netherlands with presence in 26 countries. It provides general services in the client segments Retail Banking, Private Banking and Commercial/Corporate Banking and adds specialised activities such as financing Energy, Commodities & Transport sectors, Clearing and Custody, Factoring and Lease. It stands for Corporate Values ‘Trusted’, ‘Professional’, ‘Ambitious’. The bank is a result of the merges between ‘The Netherlands parts’ of both ABN AMRO Bank and Fortis Bank, in October 2008.

3. BCM Approach ABN AMRO
The BCM approach within ABN AMRO is directly related to the BCM Phases as described in the BS 25999. The subdivision of BCM phases differs from BS-25999 - and Good Practices Guideline - to emphasis several phases in the BCM-lifecycle, specifically fully integrated ‘Crisis Management’ and the various phases of BCM Response. For example: since IT Disaster Recovery requires mostly the highest investments within the full scope of BCM and disruptions often are a consequence of failures within this area, it is required to have ‘IT DRP’ as a separate reporting phase to allocate priorities adequately. The definition of phases in the BCM approach support the following BCM processes within the Bank: • Scoping of BCM Standards documents, within BCM document framework; • Categories within BCM Reporting; • Support of common BCM terminology within the organisation.

4. Specifics BCM Approach
The department Business Continuity Management within the Bank exists of 5 Full Time Equivalent and reports to the Business Risk Officer of the unit TOPS (Technical & Operations