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Bussiness Research

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Business Research Process

Business research and the process along with it I use almost every day in the work place. The first stage in the business research process is clarifying the research question. In my current job we get a numerous number of complaints due to not having enough smoking rooms in our hotel. The second stage of the process is proposing research. By proposing research at the hotel I work at, they look into our number of complaints and budget of compensation given for not having the smoking rooms. After budget information is collected the next stage is designing the research project. At the hotel the project that was designed was to over book on smoking room types and collect the number of each day and send it to the director of hotel operations and our general manager.
When it came to the fourth stage (data collection and preparation) we had different sets of data. One was the number of rooms booked and the second was the number of guest that didn’t get smoking rooms. Stage 5 of the process is data analysis and interpretation. In this stage the hotel director went over the information and saw that there was days were we had plenty of smoking rooms and other days were smoking rooms were taken. When it reached the sixth stage, which is reporting the results the hotel director reported to the front desk, reservations and the general manager (GM) that we have a high percentage of smokers that come and check in to our hotel. With this information the director and the GM (general manager) concluded that even thought we had a high number of smoking guests that we still would have a higher percentage of non-smokers staying at the hotel and to make more rooms smoking would upset the non-smokers. With this conclusion per our hotel director when we would not have any smoking rooms we would upgrade those guest into suites with balconies for free. Through

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