...raised some new and modern ideas, but didn’t draw her attention. So he came to CEO Sam directly and showed his ideas. Sam felt quite good and asked him to offer a full report at the meeting. Sarah was amazed to hear about this message from Sam and immediately asked Josh to her office. Then how can Sarah and Josh work together more effectively? In my opinion, both Sarah and Josh should improve their communication skills such as persuasion and active listening skills and do more communications to let both sides understand each other's thoughts. Current Problem: Sarah and Josh work together inefficiently Due to the generational differences between Sarah and Josh, they hadn’t established a trust relationship during their daily work. The miscommunication made things much worse. Both of them can’t clearly express what they expect from one another. Those made each of them work in his own way and led the current problem - inefficient work. In general, Josh had following problems in this affair: 1. He didn’t respect his boss - Sarah’s authority. He chose the wrong action: report to CEO directly and bypass Sarah. 2. He didn’t fulfill his duty very well and accomplish the assignment carelessly. 3. He was eager for quick success and instant benefit. His idea was not well-considered, and he also did not take out the example or figures to prove. 4. As for communication method, He preferred text message or e-mail rather than face to face. As for Sarah, there are also some wrong actions...
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...Chain of Command The Army’s chain of command has been so successful since the beginning of the organization, that many businesses use the same thing. Everyone has their own responsibilities and job descriptions and in order for things to work, they have to stay within the confines of their jobs. TThe reason why organization works more effectively than the military is because of how well the chain of command organizes things. When you join the Army, drill sergeants make sure everyone knows that there is a hierarchy to be maintained. Soldiers immediately learn the different ranking structures and their own responsibilities as well as those in higher ranks. This is learned first because of its importance. The chain of command works to keep all lines of support checking one another to make sure that everyone knows what’s going on and that all soldiers are responsible for themselves. It is important to maintain the chain of command so that this order isn’t compromised. For instance, a soldier wouldn’t go to the battalion commander if he had an issue with his schedule, he would discuss these issues with his NCOIC who has been assigned the responsibility of keeping up with soldiers and making sure they are okay. Sometimes things are set from the top down and there is nothing the NCOIC can do about it. When this happens, the NCO can go up the chain to a higher NCO who can advocate for the soldiers. The commander is responsible for meeting and hearing the needs of the higher...
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...going through the requisitioner. This in turn caused faulty paperwork on items leaving the stockroom and the books would start to get out of order. Another problem was that there isn’t enough communication between departments and this has led to drop in efficiency. Everyone claims they did their job correctly but there isn’t a paper trail to prove it. Assumptions: The supply manager had no technical training on the job which is highly technical in nature, it was assumed that he had a fair grasp of the engineering terminology used in the field and so she could handle the department. She definitely was dealing with as little as she understood and so the expeditor took over the procurement process bypassing the important part of the process. The expediter who was formerly one of the technicians in the production shop and had some technical training in the army but had no background in strategic procurement processes was often contacted on ordering problems, he was not following the requisition procedures. Defining the issue: The main issue and statement of problem here is the expediter performing several daunting roles for which he is not properly trained i.e. playing the role of engineering by substituting components from the stock room, and converting oral description into commercial specifications. He also played the role of...
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...Collaborative Commerce (c-commerce): The use of digital technologies that enable companies to collaboratively plan, design, develop, manage, and research products, services, and innovative EC applications. “Collaborative commerce will entail moving core business processes such as product development and customer acquisition onto the Web” “Collaborative Commerce: A means of leveraging new technologies to enable a set of complex cross-enterprise business processes allowing entire value chains to share decision-making, workflow, capabilities, and information with each other.” “We define c-Commerce as: ‘the online business-to-business interactions between two or more parties, focused on the exchange of knowledge and the mutual interconnection of business processes in order to optimize value creation.” Essentials of Collaborative Commerce Collaborative relationships results in significant impact on organizational performance. Major benefits are: cost reduction, increased revenue, and better customer retention As a result of: * fewer stock outs * less exception processing * reduced inventory throughout the supply chain * lower materials costs * increased sales volume * increased competitive advantage C-commerce activities are often conducted between and among supply chain partners. For example ORBIS a small Australian company that uses a hub to communicate among all its business partners. Hub is the central point of control for an e-market. A single...
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...Chapter 1—Effective and Ethical Communication at Work MULTIPLE CHOICE 1. Communication skills are |a. |not as important in technical fields. | |b. |critical to effective job placement, performance, career advancement, and organizational success. | |c. |required only for high-level positions. | |d. |not as important in a down economy. | ANS: B | |Feedback | |A |Communication skills are needed in both technical and nontechnical fields. | |B |Surveys of employers consistently show that communication skills are critical to effective job placement, performance,| | |career advancement, and organizational success. | |C |Communication skills are needed at all levels of employment. | |D |Communication skills are especially valuable in a gloomy economy in which hordes of job seekers vie for limited | | |openings. ...
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...Chapter 1—Effective and Ethical Communication at Work MULTIPLE CHOICE 1. Communication skills are |a. |not as important in technical fields. | |b. |critical to effective job placement, performance, career advancement, and organizational success. | |c. |required only for high-level positions. | |d. |not as important in a down economy. | ANS: B | |Feedback | |A |Communication skills are needed in both technical and nontechnical fields. | |B |Surveys of employers consistently show that communication skills are critical to effective job placement, performance,| | |career advancement, and organizational success. | |C |Communication skills are needed at all levels of employment. | |D |Communication skills are especially valuable in a gloomy economy in which hordes of job seekers vie for limited | | |openings. ...
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...ATX Power Supply Failure Diagnostics The first step in the troubleshooting process is simply determining if the power supply is coming on. You can usually hear the mechanical components in PCs that make rotational noise when they are powered up. Noise makers include the hard drive, as its electric motor spins up the platters, and plenty of fan noise is normal for PCs without PWM (Pulse Width Modulation) fans. Your PC should also give a single beep if it passes its internal start-up diagnostic, and there are always status LED's to tell you the system is on, though some home PC builders don't bother connecting them. If your hearing isn't good, you can check to see if the power supply fan is creating a breeze. Monitors are powered independently, so unless you're looking at a notebook PC, a live screen doesn't indicate a working power supply. If your computer has a display connected, can you get a live screen, whether it's a simple text message or a colorful splash screen? If the display shows a message like "No video signal detected," that's the monitor telling you the video port isn't communicating, so you should follow the "No" path for this decision. Sometimes a CRT or older LCD may show a multiplicity of images or endless scrolling, which means the video adapter is alive and trying to transmit an image but the monitor can't interpret the signals. This doesn't happen as often with modern LCDs or expensive CRTs that can match a large range of inputs for higher screen resolutions...
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...Lesikar−Flatley−Rentz: Business Communication: Making Connections in a Digital World, 11th Edition I. Introduction 1. Communication in the Workplace © The McGraw−Hill Companies, 2008 c h a p t e r o n e Communication in the Workplace LEARNING OBJECTIVES Upon completing this chapter, you will understand the role and nature of communication in business. To achieve this goal, you should be able to 1 Explain the importance of communication to you and to business. 2 Describe the three main forms of communication in the business organization. 3 Describe the formal and informal communication networks in the business organization. 4 Describe factors that affect the types and amount of communicating that a business does. 5 Describe the various contexts for each act of business communication. 6 Describe the communication process. 7 Explain why business communication is a form of problem solving. 8 Explain three basic truths about communication. 9 Understand the importance of adaptation to successful communication. 10 Describe the goal and plan of this book. Lesikar−Flatley−Rentz: Business Communication: Making Connections in a Digital World, 11th Edition I. Introduction 1. Communication in the Workplace © The McGraw−Hill Companies, 2008 CHAPTER 1 Communication in the Workplace 3 THE ROLE OF COMMUNICATION IN BUSINESS Your work in business will involve communication—a lot of it—because communication is a major and essential part of the work of business...
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...9-311-061 REV: JANUARY 31, 2011 RICHARD G. HAMERMESH F. WARREN MCFARLAN MARK KEIL ANDREW KATZ MICHAEL MORGAN DAVID LABORDE Computer rized P Provide Order Entry at Emory er y ealthcar re He I think the CPOE implementation has gone exceptionally well so far. T These CPOE sy ystems are all pretty immat ture at this po oint in time. I the system we are implem In menting, the m medication reco onciliation mod dule is awful; there are some other things that are awful, but, overall, g ; , given those lim mitations, I thin the CPOE s nk system implem mentation has gone very well g l. — Dr Bill Bornste Chief Qua Officer, E r. ein, ality Emory Health hcare1 La on the drizzly afternoo of June 11, 2009, Dr. Bil Bornstein, Chief Quality Officer of E ate on , ll y Emory 2 in Atl Healthcare lanta, reflecte on the pro ed ogress of the computerize provider o ed order entry sy ystem ntation. (CPOE)3 implemen mory Healthcare’s CPOE p project, a vital cog in a $50 million elect 0 tronic medica record initi al iative, Em began in 2007. Tw years late CPOE we “live” at Emory Univ n wo er, ent versity Orthop paedics and Spine Hospi ital, Emory University Ho U ospital, and W Wesley Woods Hospital i a staged r in rollout.4 Whil Dr. le Borns stein felt good about how t implemen d the ntation had gone thus far, as he looked ahead next m month to July 13, 2009, th fast approa he aching go-live date for Em e mory University Hospital M Midtown (EU UHM) (Exhib 1), Dr. Bornstein thou bit B ught about...
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...Penetration testing Penetration testing A Hands-On Introduction to Hacking by Georgia Weidman San Francisco Penetration testing. Copyright © 2014 by Georgia Weidman. All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without the prior written permission of the copyright owner and the publisher. Printed in USA First printing 18 17 16 15 14 123456789 ISBN-10: 1-59327-564-1 ISBN-13: 978-1-59327-564-8 Publisher: William Pollock Production Editor: Alison Law Cover Illustration: Mertsaloff/Shutterstock Interior Design: Octopod Studios Developmental Editor: William Pollock Technical Reviewer: Jason Oliver Copyeditor: Pamela Hunt Compositor: Susan Glinert Stevens Proofreader: James Fraleigh Indexer: Nancy Guenther For information on distribution, translations, or bulk sales, please contact No Starch Press, Inc. directly: No Starch Press, Inc. 245 8th Street, San Francisco, CA 94103 phone: 415.863.9900; fax: 415.863.9950; info@nostarch.com; www.nostarch.com Library of Congress Cataloging-in-Publication Data Weidman, Georgia. Penetration testing : a hands-on introduction to hacking / Georgia Weidman. pages cm Includes index. ISBN 978-1-59327-564-8 (paperback) -- ISBN 1-59327-564-1 (paperback) 1. Penetration testing (Computer security) 2. Kali Linux. 3. Computer hackers. QA76.9.A25W4258 2014 005.8'092--dc23 2014001066...
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...Introductory Marketing Place Chapter 11 Armstrong/ Kotler Marketing: An Introduction Marketing Channels and Supply Chain Management I. The Nature of Distribution Channels Channels of Distribution is known as "Place" in the "4 P's" model of Marketing. Distribution Channels provide the utility of place, of having products where the customer wants when the customer wants them. In these days of customer focus and emphasis on competition, the 4 P's model is considered very simplistic, and I've always thought that was probably why Marketers began referring to Place as Channels, to move us away from "The "4 P's" as a description of all of what Marketing is about; nevertheless, "place" is a convenient way to think of the term Channels of Distribution. |Distribution is particularly important in a country |[pic] | |like Canada with our huge size and our northern | | |climate. Every spring, trucks go down through the ice | | |in places where frozen water is used as a seasonal | | |road; this truck is sinking in Lake Winnipeg. | | |[pic] ...
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...An Introduction to Organisational Behaviour for Managers and Engineers This page intentionally left blank An Introduction to Organisational Behaviour for Managers and Engineers A Group and Multicultural Approach First Edition Duncan Kitchin AMSTERDAM BOSTON HEIDELBERG LONDON NEW YORK OXFORD PARIS SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO Butterworth-Heinemann is an imprint of Elsevier Butterworth-Heinemann is an imprint of Elsevier 30 Corporate Drive, Suite 400, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK First edition 2010 Copyright Ó 2010 Duncan Kitchin. Published by Elsevier Ltd. All rights reserved. The right of Duncan Kitchin to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (þ44) 1865 843830, fax: (þ44) 1865 853333, E-mail: permissions@elsevier. com. You may also complete your request online via the Elsevier homepage (http://elsevier.com), by selecting ‘‘Support & Contact’’ then ‘‘Copyright and Permission’’ and then ‘‘Obtaining Permissions.’’ British Library Cataloguing in Publication...
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...Instructor’s Manual to Accompany The Longman Writer Rhetoric, Reader, Handbook Fifth Edition and The Longman Writer Rhetoric and Reader Fifth Edition Brief Edition Judith Nadell Linda McMeniman Rowan University John Langan Atlantic Cape Community College Prepared by: Eliza A. Comodromos Rutgers, The State University of New Jersey New York San Francisco Boston London Toronto Sydney Tokyo Singapore Madrid Mexico City Munich Paris Cape Town Hong Kong Montreal NOTE REGARDING WEBSITES AND PASSWORDS: If you need a password to access instructor supplements on a Longman book-specific website, please use the following information: Username: Password: awlbook adopt Senior Acquisitions Editor: Joseph Opiela Senior Supplements Editor: Donna Campion Electronic Page Makeup: Big Color Systems, Inc. Instructor’s Manual to accompany The Longman Writer: Rhetoric, Reader, Handbook, 5e and The Longman Writer: Rhetoric and Reader, Brief Edition, 5e, by Nadell/McMeniman/Langan and Comodromos Copyright ©2003 Pearson Education, Inc. All rights reserved. Printed in the United States of America. Instructors may reproduce portions of this book for classroom use only. All other reproductions are strictly prohibited without prior permission of the publisher, except in the case of brief quotations embodied in critical articles and reviews. Please visit our website at: http://www.ablongman.com ISBN: 0-321-13157-6 1 2 3 4 5 6 7 8 9 10 - D O H - 05 04 03 02 CONTENTS ...
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...A NPSTC Public Safety Communications Report The National Public Safety Telecommunications Council is a federation of organizations whose mission is to improve public safety communications and interoperability through collaborative leadership. Defining Public Safety Grade Systems and Facilities Final Report 5/22/2014 Support to NPSTC provided by the U.S. Department of Homeland Security's Science and Technology Directorate, Office for Interoperability and Compatibility (OIC), and the National Protection and Programs Directorate, Office of Emergency Communications (OEC). Points of view or opinions expressed are those of the originators and do not necessarily represent the official position or policies of the U.S. Department of Homeland Security. American Association of State Highway and Transportation Officials | American Radio Relay League | Association of Fish and Wildlife Agencies | Association of Public Safety Communications Officials | Forestry Conservation Communications Association | International Association of Chiefs of Police | International Association of Emergency Managers | International Association of Fire Chiefs | International Municipal Signal Association | National Association of State Chief Information Officers | National Association of State Emergency Medical Services Officials | National Association of State Foresters | National Association of State Technology Directors | National Emergency Number Association | National Sheriffs’ Association 8191 Southpark...
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...TRANSLATION QUALITY ASSESSMENT Translation quality assessment has become one of the key issues in translation studies. This comprehensive and up-to-date treatment of translation evaluation makes explicit the grounds of judging the worth of a translation and emphasizes that translation is, at its core, a linguistic operation. Written by the author of the world’s best known model of translation quality assessment, Juliane House, this book provides an overview of relevant contemporary interdisciplinary research on translation, intercultural communication and globalization, and corpus and psycho- and neuro-linguistic studies. House acknowledges the importance of the socio-cultural and situational contexts in which texts are embedded, and which need to be analysed when they are transferred through space and time in acts of translation, at the same time highlighting the linguistic nature of translation. The text includes a newly revised and presented model of translation quality assessment which, like its predecessors, relies on detailed textual and culturally informed contextual analysis and comparison. The test cases also show that there are two steps in translation evaluation: firstly, analysis, description and explanation; secondly, judgements of value, socio-cultural relevance and appropriateness. The second is futile without the first: to judge is easy, to understand less so. Translation Quality Assessment is an invaluable resource for students and researchers...
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