...A car rental or car hire agency is a company that rents automobiles for short periods of time (generally ranging from a few hours to a few weeks) for a fee. It is often organized with numerous local branches (which allow a user to return a vehicle to a different location), and primarily located near airports or busy city areas and often complemented by a website allowing online reservations. Car rental agencies primarily serve people who have a car that is temporarily out of reach or out of service, for example travellers who are out of town or owners of damaged or destroyed vehicles who are awaiting repair or insurance compensation. Because of the variety of sizes of their vehicles, car rental agencies may also serve the self-moving industry needs, by renting vans or trucks, and in certain markets other types of vehicles such as motorcycles or scooters may also be offered. Alongside the basic rental of a vehicle, car rental agencies typically also offer extra products such as insurance, global positioning system (GPS) navigation systems, entertainment systems. Although some car rental companies provide self-moving cars which are often trucks and vans to customers with house moving purpose, most car rental companies offer cars such as economy cars, midsize cars, full size cars, standard cars, premium cars, SUV mostly to travelers. From this point, Car rental companies provide transportation for travelers who temporary need cars in the travel destination, so car rental...
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...Rental car industry is a multibillion industry which needs proper management for it to bear good returns. Unlike other service industries, the car rental service is highly consolidated which gives new players into the business a cost disadvantage incurred from the high input cost and low economies of scale at the same time. This industry has become more competitive and a big chunk of the competition comes from two main sources within the market chain, these are leisure and corporate segments. The major players in the market have established networks of collaboration and deals with majority of the leisure segments and corporate leaving only a smaller percentage for other smaller car rental companies. But that does not rule out the possibility of competition among the major players (Jim Suhr, 2004). Developing of a proper working culture is a step towards revival of the car rental company. The company should strive towards training of their workers on how customers should be handled in order to achieve the satisfaction they deserve. The workers should also have a culture of team work, which will help them to cover any loop holes of service delivery thus maximizing their efforts towards having excellent services to the customers (Singh, 2002). In addition the company must ensure customer satisfaction through, putting the customers first. For instance, whenever a customer calls for an assistance in case of mechanical failure, the company should have...
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...ONLINE VEHICLE RESERVATION AND RENTAL SYSTEM CHAPTER 1 INTRODUCTION The advantage of having a car is that you can travel anywhere you want at any time without having to transfer from one vehicle to another. But it is not easy for an individual to have a car. Mainly because all cars are expensive and not affordable. That’s why some organizations offer a rent a vehicle service. Customers can call or walk-in in order to rent or reserve a vehicle. The current system is maybe error prone and customers are dissatisfied. An Online Vehicle Reservation and Rental System is being considered in order to reduce and totally eliminate loss of customers to competitors, and save the company from folding up. OBJECTIVES GENERAL OBJECTIVE OF THE STUDY To develop an Online Vehicle Reservation and Rental System to automate vehicle rental and reservation so that customers do not need to walk-in or call in order to reserve a vehicle. SPECIFIC OBJECTIVES OF THE STUDY * To develop a system that will allow the customers to reserve and rent a vehicle online from anywhere within the country * To make the car rental and reservation more convenient for the customers * To develop a system that can keep track of all vehicle reservations and returns SIGNIFICANCE OF THE STUDY This study was made to find out that the use of online rental system can lessen the time and effort consume by the customer in reserving and renting vehicles. Every work process activity is done by computer means...
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...Car Rental Ghana TOPIC: ONLINE CAR RENTAL SYSTEM * CHAPTER -1 INTRODUCTION TO ONLINE CAR RENTAL SYSTEM 1.1 Introduction This project is an online car rental system. It is a web based system specially designed for car reservation management. Through the system, customers can view the rental car company’s available cars and their features. The customers can register and make reservation for the cars online. Through the same system the company can manage its cars’ stock, personnel’s details as well as its customers’ details and reservations. 1.2 Reason for the Project People get a rental car for various reasons. One of them could be because they do not possess a car and would need an escort for a special event like a wedding, a gala or probably touring and travelling around. In order to achieve their aims and save a lot of their time going up and down in quest of a good rental car company, they could find about 80 percent of the information they need about rental car companies around their location and the services they provide on the internet. On the other hand rental car companies can increase their return on investment (ROI), reach and maintain a potential market or group of clients on the side. Online services seem to be the best solution to both parties’ situation. In fact various business processes and communication between companies and between their customers have been improve thanks to the advancement of Information Technology and internet...
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...TOPIC: ONLINE CAR RENTAL SYSTEM * CHAPTER -1 INTRODUCTION TO ONLINE CAR RENTAL SYSTEM 1.1 Introduction This project is an online car rental system. It is a web based system specially designed for car reservation management. Through the system, customers can view the rental car company’s available cars and their features. The customers can register and make reservation for the cars online. Through the same system the company can manage its cars’ stock, personnel’s details as well as its customers’ details and reservations. 1.2 Reason for the Project People get a rental car for various reasons. One of them could be because they do not possess a car and would need an escort for a special event like a wedding, a gala or probably touring and travelling around. In order to achieve their aims and save a lot of their time going up and down in quest of a good rental car company, they could find about 80 percent of the information they need about rental car companies around their location and the services they provide on the internet. On the other hand rental car companies can increase their return on investment (ROI), reach and maintain a potential market or group of clients on the side. Online services seem to be the best solution to both parties’ situation. In fact various business processes and communication between companies and between their customers have been improve thanks to the advancement of Information Technology and internet penetration...
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...ONLINE CAR RENTAL SYSTEM SCHOOL OF ENGINEERING AND TECHNOLOGY BSC Computer science COURSE CODE SCO 400 BY MUHAMMAD TOBOSO DAUD REG NO: J17S/11624/2011 Phone No: 0770305102 Email: modifaya@gmail.com Supervisor: Daisy M Ireri Table of Contents CHAPTER 1: INTRODUCTION 4 1.1 The Background of the Project 5 1.2 Problem Statement 5 1.3 Objective 6 1.4 Project Scope 6 1.5 Project Significance 7 Conclusion 7 CHAPTER 2: LITERATURE REVIEW 8 2.1 Introduction 8 2.2 MANAGEMENT INFORMATION SYSTEM 8 2.3 Facts and Findings 9 2.3.1 Domain 9 2.3.2 Existing Systems 9 2.3.3 Problems in existing system 10 2.3.4 Differences between the manual and the computerized system that is going to be developed 11 CHAPTER 3: RESEARCH APPROACHES AND METHODOLOGIES 12 Research methodology 12 3.0 Introduction 12 3.1 Project Methodology 12 Waterfall Methodology 12 3.2 System Study and Investigation 12 3.2.1 Interviews 13 3.2.2 Observation 13 3.3 Summary 13 3.4 Budget 14 CHAPTER 4: SYSTEM ANALYSIS AND DESIGN 15 4.1 REQUIREMENT ANALYSIS 15 4.1.1 User Requirement 15 4.1.2 Functional Requirement 15 4.1.3 Non-Functional Requirements...
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...The U.S. car rental industry is believed to have began back in 1916, when a Nebraska man by the name of Joe Saunders decided to lend out his Ford Model T to local and visiting businessmen. This savvy entrepreneur affixed a mileage meter to the left front wheel of the vehicle and would charge renters a total of 10 cents a mile in order to cover the wear and tear on his beloved Ford. It didn't take long for Saunders to realize he'd stumbled onto a lucrative business idea. By 1925, Saunders' independent car rental company had grow to include operations In 21 states. Saunders also began to diversify his vehicle offering at this point – old Chrysler ads from the 1920's boast that Saunders' fleet included nearly $1 million worth of Chrysler vehicles. The Battle Begins Competitors quickly caught onto Saunders' unique rent-a-car model, and it wasn't long before Walter L. Jacobs started renting out a dozen or so Model T Fords of his own. By 1923, Jacobs' business was grossing more than $1 million in annual sales, making him Saunders' main competitor. Both Saunders and Jacobs built their independent car rental businesses from humble beginnings, but only one would come out on top. In the mid 1920s, Jacobs made the acquaintance of Mr. John Hertz, owner of The Yellow Cab Manufacturing Company in Chicago. Hertz eventually bought Jacobs' car rental company, giving birth to what is now one of the largest chain car rental companies in the nation. Later, General Motors would buy out the...
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...field of education is that web based or blog because it can Access data anytime, anywhere, around the world. Most people always have access to potentially huge library of information whether they are working from home, in the office. The Car Rental Management System is a system that facilitates to the people who want to travel even from the country or abroad. From the information that I have search, I can realize the problem that affected the quality of vehicle service. So, I have inspiration to improve the vehicle service for tour in many ways such as Van, Bus and Car, to make the traveler enjoy among their trip in three Southern Provinces. Because the old system cannot respond all requirements of the customer so, this study, therefore, investigates the important information for further improving the Car rental management system. By focused on safety, convenience and reliable, to make confident and trustful for the customer. From the reason that I mentioned above, I can summarize as follows:- 1. The quality of car The quality of car is one of the important factors for choosing the car among the customers. Because they have to use it in all trips, if the car has problem or broken it makes waste time of them. Thus, the quality of car is an important for vehicle services. 2. The vehicle insurance The customers will choose the first vehicle insurance in their trips. Because vehicle insurance can protects them from personal liability. The services also have to explain the...
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...Lotus Car Rental Alternative Fuel Proposal Joshua Maldonado and John Elias COMM/215 September 3, 2013 Vincent Palmieri Lotus Car Rental Alternative Fuel Proposal Combustion engine vehicles have come a long way, especially since conventional vehicles are reaching upwards of 30 miles per gallon. Conventional vehicles have only grown more reliable over the past few decades, and continue to improve with each passing year. Due to these advancements, many would agree that there is no reason to switch over to new alternative fuel vehicles. However, Lotus Car Rental should add 100 alternative fuel vehicles to its fleet, placing 50 vehicles in Boston, MA and 50 vehicles in Los Angeles, CA. in order to maximize profit. Alternative Vehicles There are many types of alternative fuel vehicles to choose from such as ethanol flex-fuel, electric, and hybrid vehicles. In addition to regular gasoline, flex-fuel vehicles operate on E85, which is a mix of gas and ethanol. The ethanol levels of E85 range between 51% and 83% (Clean Cities, 2013). The miles per gallon are decreased when flex-fuel vehicles utilize E85 rather than regular gasoline, due to ethanol containing less energy than gasoline (Clean Cities, 2013). Regardless of this fact, many individuals power these vehicles with E85 because it is a high-octane fuel (Clean Cities, 2013). The high octane increases the vehicles power and performance, ultimately giving the driver a better driving experience. Electric vehicles use batteries...
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...Lotus Rental Car's Auto Fleet Lotus Rental Car's Auto Fleet Alternative fuel vehicles have been a long time coming in car industry but especially in the rental car industry. Many people want a vehicle that not only is fuel efficient but one that has lasting benefits to the environment. Adding Alternative fuel vehicles to a car rental fleet has so many benefits. If we think about the many different ways the rental car industry has changed we can appreciate that the rental industry is willing and serious about catering to the customer that would prefer an alternative fuel vehicle. Not only will it save the company on gas per rental but it will also win the customers approval on the rental industry and its willingness to help the environment while still meeting the needs of the customer. Government tax incentives are another main reason why Lotus Rental Cars should consider purchasing alternative fuel vehicles. Before there were not a variety on types of vehicles that were available where as now there is several. Each customer has his or her own special needs when renting a vehicle. For example a customer may rent or request an SUV or a small sports car and still have the opportunity to pick an alternative fuel vehicle. This may be the single most important factor in adding these types of vehicles to Lotus Rental Cars. Americans are looking to get the biggest bang for their buck when it comes to fuel economy. Whether the consumer...
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...Combustion engine vehicles have come a long way, especially since conventional vehicles are reaching upwards of 30 miles per gallon. Conventional vehicles have only grown more reliable over the past few decades, and continue to improve with each passing year. Due to these advancements, many would agree that there is no reason to switch over to new alternative fuel vehicles. However, Lotus Car Rental should add 100 alternative fuel vehicles to its fleet, placing 50 vehicles in Boston, MA and 50 vehicles in Los Angeles, CA. in order to maximize profit. Alternative Vehicles There are many types of alternative fuel vehicles to choose from such as ethanol flex-fuel, electric, and hybrid vehicles. In addition to regular gasoline, flex-fuel vehicles operate on E85, which is a mix of gas and ethanol. The ethanol levels of E85 range be¬tween 51% and 83% (Clean Cities, 2013). The miles per gallon are decreased when flex-fuel vehicles utilize E85 rather than regular gasoline, due to ethanol containing less energy than gasoline (Clean Cities, 2013). Regardless of this fact, many individuals power these vehicles with E85 because it is a high-octane fuel (Clean Cities, 2013). The high octane increases the vehicles power and performance, ultimately giving the driver a better driving experience. Electric vehicles use batteries to store the energy needed to operate its one or multiple motors. These batteries are charged by plugging into an electri¬cal power source (Clean Cities, 2013). Another...
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...LOTUS CAR RENTAL/ALTERANTIVE FUEL VEHICLES Stephen McCauley Comm/215 University of Phoenix June 7, 2013 INTRODUCTION Lotus car rental, one of the world’s leading car rental companies, is in a position to take advantage of a great opportunity. This is an opportunity to be one of the first car rental services to provide our consumers with alternative options to fuel-powered vehicles, and to rise above the competition. Adding alternative fuel vehicles to our car rental fleet will increase our car rental turnover and improve the company's image to consumers. Creating a fleet of Alternative fuel vehicles for Lotus rental cars would be a very wise decision. There is a strong movement towards using alternative fuels for many reasons. The consumers are now motivated to drive vehicles that not only protect the environment, but also save money. More and more car manufactures are providing vehicles that use alternative fuels or flex fuels. This movement in the market place is gaining momentum. It would be wise for Lotus to lead this market by providing this service to the consumer. Today environmentally concerned consumers are looking for ways to not only save the environment, but also save money. Oil prices are constantly on the rise and turmoil in the oil producing regions has not helped alleviate the problem. Taking these considerations and research into account, we feel that Louts Rental Cars should invest in an alternative fuel vehicle fleet. BACKGROUND ON ALTERNATIVE FUELS ...
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...accounts, and reservation modifications can all be accessed with a member’s mobile device. Customers will find it difficult to get the same level of service form another competitor. The creation of user friendly IT systems has simplified Zipcar’s car rental experience. Zipcar has managed to limit the bargaining power of buyers by decreasing the likelihood of customers switching. Bargaining Power of Suppliers Zipcar’s has experienced a steady growth, expanding its services into new locations. Taking advantage of incentives for sustainability have helped Zipcar limit the bargaining power of it suppliers. Automation of services create less dependence people, places and services that are synonymous with the traditional suppliers of the car rental industry. By dealing directly with car manufactures they can limit their bargaining power of the supplier. Entering into purchasing agreements can help to negotiate the selling cost of the car. Industry Competitors Industry competitors of Zipcar would be the traditional car rental companies. These companies are constrained by lengthy paperwork processes and subject to typical business hours of operation. Traditional vehicle rental companies do not offer hourly rentals. Zipcar has established a niche in the market through systems automation that creates efficiency by aligning its business strategy with an effective use of information...
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...the business strategy of Zipcar and information technology. 8 As the CEO of Zipcar, what would you do to sustain a competitive advantage? 8 Is Zipcar a Success or Failure? 9 Will Zipcar Survive? 9 Should Zipcar Alter Their Strategy? 10 References 11 Case Description Zipcar is a company that was co-founded by Antje Danielson and Robin Chase in January of 2000, and was based on a car-sharing system originally utilized in Germany and Switzerland. The concept was to allow car rentals by the hour, with arranged pick-up and drop-off times located in neighborhoods allowing customers to simply walk to the vehicle without the need to wait in line. Danielson and Chase were concerned about the environment and this was their solution to vehicle overcrowding. Additionally, they feel their service helps to alleviate the headaches associated with owning a car, and gives people the option of having a second car or a bigger car, if it suits their needs, without having to buy. Zipcar is backed by a proprietary IT platform which allowed the flow of information between customers, cars and the company, and social networking technologies which allowed them to develop an online community of members. Therefore, IT plays an integral part in the company’s success by creating a buzz and encouraging community development. By focusing on automation, customer empowerment, transparency and community, Zipcar brought the Web 2.0...
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...DEGREE NAME: BSC IN COMPUTING MODULE TITLE: TITLE OF REPORT: CAR RENTAL MANAGEMENT SYSTEM STUDENT NAME: LEANO KEBOITSI BOTHO STUDENT ID: SGB11000928 TU STUDENT ID: 0412800 SUPERVISOR: SUBITHA SIVAKUMAR SECOND READER: MR SIVAKUMAR DATE OF SUBMISSION: 20 OCTOBER 2015 ABSTRACT Fenam car rental management system is being developed in order for clients to book cars from the car rental company from anywhere in the world. This particular system will obtain data from the client by means of completing an online registration form with their personal information. By registering the web site the customer will have the ability to book any car of their liking from the Fenam car rental website. The fenam car rental management system will entirely be incorporated on online systems. It computerizes the manual process by being very efficient and successful. The computerized system makes it possible for clients to provide full information on what kind of car they want to rent. It consists of the kind of car they would like to hire as well as the location. The main aim of the fenam car rental management system is to create a web site for all people so they can book cars for rent together with their individual necessities from anywhere. ACKNOWLEDGEMENT I would like to direct my deepest gratitude to my university lecturer Mrs. Iyer for presenting me with the opportunity to carry out this enlightening and interesting project, she was...
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