Premium Essay

Carl Robbins Case Study Analysis

In:

Submitted By dmpln2
Words 1189
Pages 5
Carl Robins and ABC Inc.
Carl Robbins is the new campus recruiter for ABC, Inc. After being on the job for six months Carl recruited several new hires. Carl Robbins was given a big assignment by the Operations Supervisor, Monica Carrolls to schedule a new hire orientation on June 15; with intentions to have them all working by July. Carl gave Monica his word that everything would be taken care of in time. At the time Carl did not realize everything that was involved to proceed and get the job completed. It is obvious that Carl Robbins was not properly trained on how to proceed in the endeavor, thus he encountered some problems that prevented him from doing a good job. He panicked, and was trying to figure out what he was going to do about this, but instead of panicking he should have started thinking of ways to resolve the problem as quickly as possible. One of the things he could have done was to have called Monica right away to let her know of his dilemma. He should have asked for her help to get back on track so that he could get the assignment completed in a timely fashion.
Monica Carrolls should have given Carl Robbins some specific guidelines to follow since he had only been working for ABC Inc. for six months; and this was his first time setting up a training session. Precautions should have been taken to ensure that the process would have worked more smoothly and that these situations do not occur in the future. Carl Robbins should have been provided training in time management, communication and organization.
There were some problems which prohibited Carl Robbins from completing the assignment that Monica Carrolls had given to him. Some of the trainees did not have applications completed on their transcript on file. None of them had been sent to the clinic for drug screening. Carl only had three orientation manuals and several pages were

Similar Documents

Premium Essay

Carl Robbins Case Study Analysis

...Carl Robbins Case Analysis - Revision Bernard T. Mitchell II COMM/215 July 14, 2014 Apryl Motley Carl Robbins Case Analysis - Revision * Introduction * The inexperience skill set of the recruiter highlighted many areas within the ABC Inc. that need immediate attention. Drawbacks of communication within the organization are evident; however, there are other components that need to be considered. This case study analysis will provide the key components that contributed to the failure of Carl’s 1st recruitment effort. This case study will also review and provide recommendations of the key components: Communication, Organizational Culture, and Transparency. Background * In this case, Carl Robins is facing a few challenges reaching the goals, set by the company, during this process of hiring the most qualified candidates for available positions within the organization. Unfortunately, this is Carl’s first recruitment of new hires, and it has spiraled out of control causing the stalling in the hiring process. As a recruiter who does not have variety of experience with the operations and policies of the organization, this has remained a great challenge. * Research of the recruitment process shows that most personnel managers increase their standing within an organization by maintaining control over staffing procedures in the name of efficiency and fairness (Marsden, P. V. 1994). In most cases, the recruiters take the time to adapt to the new organizational...

Words: 1303 - Pages: 6

Free Essay

Case Study for Carl Robbins

...Case Study: Carl Robbins, Recruiter of ABC Iliana Naigulevu COMM/215 March 10, 2014 Karen Lawler, University of Phoenix Case Study: Carl Robbins, Recruiter of ABC Introduction This case study is about researching and analyzing the leadership and recruitment position of Carl Robbins of ABC Inc. The information gathered that Carl Robbins made his decisions based on what he assumes and not from experience. This case study will identify the cause of the problems arise that left Carl panicked on what he is going to do with the new recruits. Background of Carl Robbins Carl Robbins has been working with ABC, Inc. for a period of 6 months and has successfully recruited several new hires even though he has only at his new job for 6 months. Carl has proved himself in the past and has gain confidence with his new position as a campus recruiter and he hired 15 trainees to work for Monica Carrolls, the Operations Supervisor. He started his recruiting procedures for their new recruits’ orientation in June 15, hoping that the new hires will be on schedule by July. As a recruiter, Carl needs to obtain better knowledge in making plans for the new hires that they receive proper training, orientation and confidence in doing their job. Case Analysis Identifying the Problems: There are few problems Carl Robbins can eliminate if he plan ahead and coordinate with his colleagues. * Disorganize – Carl Robbins did not liaise with Monica Carrolls about the new trainees that he...

Words: 623 - Pages: 3

Free Essay

Case Study Analysis - Introduction/Background

...Case Study Analysis - Prepared for ABC, Inc. Laurie Cavagnaro University of Phoenix: COMM 215 February 17, 2014 Case Study Analysis for ABC, Inc. Introduction The following is a case study analysis of the orientation and hiring processes at ABC, Inc. The new campus recruiter for ABC, Inc., Carl Robbins, was unable to plan, organize, and execute the employee orientation necessary for the 15 new trainees that were to begin working for Monica Carolls in July. Some of the problems that arose for Carl were due to poor communication and lack of attention to detail. There was also poor management skills involved. It is possible that Carl Robbins does not have the qualifications or skills that are required to be employed as a campus recruiter for ABC, Inc., or it is also possible that ABC, Inc., did not provide Carl with the proper training during his orientation. There also seems to be a lack of guidance and support for new hires that may be needed during the first few months of employment. Improvements need to be made to the orientation and training programs for all new employees at ABC, Inc. Background ABC, Inc. recently hired Carl Robbins as a new campus recruiter. Carl has been with the company for about six months. His first task as a campus recruiter was to hire 15 new trainees to work for Monica Carrolls, the operations supervisor. Monica was hoping to have all of the new hires working by July. The orientation was scheduled to take place on June...

Words: 399 - Pages: 2

Premium Essay

Case Study Analysis

...Case Study Analysis of ABC Inc. Hiring Process David Ireland Comm/215 April/12/2012 Razzan Zahra ABC Inc. has had a recent influx of 15 new trainees because of this the company wants to evaluate the process in which new trainees are qualified prior to new hire orientation. The purpose of the evaluation is to provide insight into how to better train and supervise new recruiters, so that they can in turn ensure new trainees are properly qualified. The evaluation found that a lack of supervision and training was provided to Carl Robbins, a new recruiter for ABC Inc. The evaluation found that a lack of supervision and training structure was provided to Carl Robbins. Checklists and guidelines were not provided to the new recruiter when qualifying new trainees prior to new hire orientation. Carl Robbins lacked the supervision and training to ensure he would be able to coordinate everything necessary for new hires to be qualified before the new hire orientation. With better training and supervision ABC Inc. can make hiring new trainees a smooth and seamless process. A more organized structure applied to the new hire process, will allow for new hires to qualify in a expedient manner, prior to new hire orientation Background This case study identifies key issues that have risen since the recent recruitment of 15 trainees. There was lack of supervision for Carl Robbins, a new recruiter for ABC Inc. The central problem is a lack in organization when qualifying new trainees...

Words: 1764 - Pages: 8

Premium Essay

Training and Pre-Planning

...Training and Pre-Planning Is Key Jason Rogers COMM/215 28 May 2012 Cecelia Weber Training and Pre-Planning Is Key Introduction In my case study, Carl Robbins, a campus recruiter for ABC, Inc., has been made aware of multiple issues a couple weeks before the new hire orientation that he scheduled. Given that the ABC campus recruiter, Carl Robbins, had six months of experience and was developing difficulties with the pre-planning for his new hire orientation, I conclude that the company ABC needs to provide better training to personnel, improve conference room reservation procedures, and provide a checklist to recruiters for new hire packets. Background In early April, Carl Robins successfully recruited 15 new hires to work for Monica Carrols. He has only been working for ABC, Inc. for six months, and this was his first recruitment mission. He scheduled a new hire orientation that would take place on June 15 because he wanted the new hires to start working by July. On May 15, Monica contacted him in reference to the training schedule, orientation manuals, and other issues that involved the recruits he hired in April. Carl reassured Monica that everything would be done on time in accordance with the planned schedule. After Memorial Day, Carl decided to look over the new trainee files to make sure all the paperwork was completed before orientation. He then realized that a couple of the recruits did not have their applications completed and their transcripts were not on...

Words: 1606 - Pages: 7

Premium Essay

Case Study

...Case Study Analysis Paper – Week 2 Sonia Cardenas University of Phoenix Essential of College Writing Comm 215 Gloria Wadsworth Doucette, MA May 11, 2011 Case Study Analysis Paper INTRODUCTION The analysis of this case study will identify the key problems associated with the recruiting process completed by Carl Robbins. This case study is an attempt to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. As a campus recruiter this person is the one who is hands on process of hiring new trainees. The recruiter is responsible for the time efficient process of hiring, orientation, physicals, documents, and drug screening in order to complete a successful new hire process. Background In early April, Carl Robins was hired as the new campus recruiter for ABC, Inc. he had great success recruiting several new hires in spite of having been at his new job for only six months. This was Carl’s first recruitment, and he had scheduled a new orientation to take place June 15, and hoping the new trainees will be working by July. Carl had assured Monica Carrols, who is the Operations Supervisor that everything would be arranged on time. However after Memorial Day, Carl returned to work and realized that all the new trainee applications were not fully completed, and none of them had been sent to the clinic for drug testing. Carl then reviewed the orientation manuals and found there were a few pages that were missing. He also realized that the...

Words: 1412 - Pages: 6

Free Essay

Time Management

...crucial. In the case of Carl Robbins, it is important that he fixes the problems so that the hiring Orientation can happen on time or as soon as possible and with all the paperwork complete. If he does not fix the problems, this can make him look irresponsible and keep the people being hired waiting longer to get started. This case study analysis will explore ways this individual can correct a major time management issue. Carl Robbins has barely been at ABC, Inc. for six months but has a big task on hand. Mr. Robbins is in charge of putting together a hiring Orientation and has a date set and a time he wants the hirees to be starting work. There is plenty of time between when he recruited the hirees to the Orientation date for him to prepare. He has been asked about how the preparation is going by his superior and claims everything is in order. When the deadline is only two weeks away, that is when Carl starts checking applications and gets worried. Mr. Robbins notices some problems that can make the Orientation almost impossible to have by date they set and it is because he did not start by even looking at the applications he took from the hirees. If the Orientation has to be rescheduled, it shows people that he is had not prepared himself how he was supposed to. He ends up having issues that he would not have had if he started preparing sooner. He has only been on the job for six months, so if he messes this up he may not have another chance to fix it. Mr. Robbins has several...

Words: 1478 - Pages: 6

Premium Essay

Student Analysis Case Study

...Case Study for Student Analysis By Comm 215 Instructor: Introduction Carl Robbins is a new campus recruiter for ABC, Inc. Carl has been at his new job for only six months. This is the first time that he has run a recruitment effort. He was very successful and recruited 15 new employees in early April. The purpose of this analysis is to determine what issues could be improved and create an easier process for the new hire orientation. Background The research suggests that the main issue taking place is a lack of proper planning. There were many aspects of preparation process for the orientation that were overlooked or the amount of time required to completing the tasks was unknown or ignored. It would also appear that the fact that Mr. Robbins is new in his position as recruiter. His lack of “real world” experience could have caused him to under-estimate the amount of time that is required to prepare for orientation. Another issue that this analysis discovered is that Mr. Robbins was not aware of what condition his orientation manuals and that many were missing pages. This also caused Mr. Robbins added stress because he had to take time, which he didn’t have, to locate the missing pages and create new pages to be included in the manuals. Lack of experience and improper planning appears to be the main issues in this case. Key Problems There are some key issues that this case analysis will focus on. A large portion of the problem is a lack of experience...

Words: 1194 - Pages: 5

Free Essay

Case Study

...This is a case study based on a young recruiter who hired new trainees to work for an Operations Supervisor at his firm. This was his first effort within the short period of time he has been employed, and felt that all of the requirements would be completed by the date of his choosing. As the deadline drew closer, he had discovered that the requirements had not been completed. Being pressed for time, he knew that he would have to rush to meet the deadline he had promised. In this case study, we will first evaluate the flaws within the recruiter’s plan and what preventative measures could have been implemented in order for Mr. Robins to stay on track with his deadline. Next, we will analyze how Mrs. Carroll, should have presented precise guidelines for Mr. Robins for this task. She also should have conducted monthly follow-ups ensuring that Mr. Robins, a fairly new employee himself, stayed within the allocated time period. Finally, we will question whether or not the firm has any Polices on the hiring process. The Case In April, six months into his campus recruiting job at ABC, Inc., Carl Robins successfully recruited new hires to work at the firm. This recruitment effort being his first, he assured the Operations Supervisor, Monica Carroll, everything would be in order by the orientation on June 15th. After Memorial Day, two weeks prior to the day of orientation, Mr. Robins decided to check the records of the recruits he hired and found out that most of the requirements had...

Words: 1181 - Pages: 5

Free Essay

Case Study

...Case Study Analysis Sierra Davis 11/20/2013 Introduction Carl Robbins is not able to give his new hire orientation. Background Carl Robbins is the new campus recruiter for ABC Inc. He needs to hire 15 new trainees by June 15th and have them start by the beginning of July. On May 15th his Operations Supervisor, Monica Corrolls contacted Carl about the drug screens, physicals manuals, and Policy booklets. After Memorial Day Carl realized that he only had a few booklets available with several pages missing from each, and none of the new hire trainees went to their doctors for physicals and drug screenings. Some of the new hires have not completed their applications or submitted their transcripts. To make matters worse, when Carl checked for the availability of the orientation room, he noticed that his coworker Joe booked the room for the entire month of June. Key Problems Carl could not to start the new hire orientation because none of the trainees were sent to the doctors for their physicals and a drug test. There are only a few booklets available with several pages missing from each, and there is no orientation room for the whole month of June. Alternatives First Carl can contact his Operations Supervisor Monica, and see if she can assist with the scheduling of the orientation room. Since Monica has more power than Carl, it is possible that she can get Joe to let Carl use the orientation room for one day. Meanwhile, Carl can finish the booklets by seeing which...

Words: 517 - Pages: 3

Premium Essay

Comm 215 Week 2

...Essentials of College Writing Case Analysis COMM 215 Essentials of College Writing Case Analysis In this case study analysis of Carl Robins a number of problems related with the recruiting process transpired. To obtain a clear understanding of what went wrong and the best way to solve these problems, a case study analysis is the way to go in an attempt to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. Furthermore, ABC Inc., made the incorrect assessment by appointing Carl Robins to the job of enlisting new hires. Mr. Robins’ had this position for only six months and was put on his own. He should have known that he needed to put more preparation and on-the-job training into this job. As a recruiter is accountable for the course of action of hiring, induction, medical screenings, and record filing to complete the hiring in many companies. With two to three weeks until orientation is to start, Carl has too much going on. This mishap causing a lack of organization, planning, scheduling, and there is a good chance the training will not be able to happen until at least the beginning of July, because the computer room was double booked. To see how this started lets go back to early April, Carl Robins was hired for ABC, Inc., to recruit new hires for the company. He had enormous strides in his efforts, in spite of employment at his new job for only six months. Robins hired 15 new trainees for Ms. Carrolls in the operations department...

Words: 1089 - Pages: 5

Free Essay

Case Study Analysis

...Case Study Analysis Numerous problems have arisen throughout the current employment process. As a result, This Study is an effort to analyze and determine methods to enhancement this complex procedure. From the facts gained, its believe that an absence of experience and proper planning, followed by inability to complete the entire task essential to hire new personnel in an appropriate manner. Carl Robins, a recruiter for ABC, Inc. with the company for six months, successfully hired fifteen write out 15 employees. He arranged orientation for new employee in June with the intent of having all the employees working by July. On May 15, Carl’s Supervisor, Monica Carrolls, informed him about organizing the employment issues, for example, training schedule, policy booklets, orientation, manuals, policy booklets, drug tests, and a host of other issues. He guaranteed all arrangements were complete in a timely manner. When reviewing the new trainee’s records numerous problems surfaced. For example, Robins witnessed incomplete paperwork was unfinished, not one trainee went to the clinic for mandatory drug test, and the trainee orientation manuals were piecemeal or had pages missing. Discouraged, Carl took a quick walk, returns to work, checks the scheduling of the training facility for use in trainee orientation, and discovered that Joe had reserved the room for the entire month of June from technology services. He comes back to his office astonished and puts his head down on his desk...

Words: 1120 - Pages: 5

Free Essay

Case Study Analysis

...Case Study Analysis Introduction On this case study analysis paper we will look at Car Robin’s facing major problem as the new recruiter for ABC, Inc. He had only been employed with the company for six months when he was promoted to this position. He just recently recruited fifteen new trainees; yet, it appears that his lack of experience, lack of communication, and lack of organization has led to several problems occurring before the new trainees are supposed to begin training. Prioritizing his actions he has to handle the situation in timely manner. If he can’t not handle it within the time span he will have to minimize the damage and finally, he will have to plan for these kinds of things not to happen in the future. Background Carl Robbins, a new campus recruiter for ABC Inc., was assigned the job recruiting new hires to work for the Operations Supervisor, Monica Carrols. He hired 15 new trainees to work with Monica. This was Carl’s first recruitment effort. Car had scheduled a new hire orientation, which was to take place on June 15. He wanted to have all of the new hires working by July. On May 15, Monica contacted Carl about the training process, orientation, manuals, police booklets, physicals, and drug screening which Carl would coordinate for the new recruits. Carl secures his boss that everything would be set in time. (University of phoenix material 2012) After Memorial Day weekend, two weeks for the orientation training, Carl finds that the applications...

Words: 1356 - Pages: 6

Premium Essay

Comm 215 Week 4

...Essentials of College Writing Case Analysis COMM 215 Essentials of College Writing Case Analysis In this case study analysis of Carl Robins a number of problems related with the recruiting process transpired. To obtain a clear understanding of what went wrong and the best way to solve these problems, a case study analysis is the most effective method to identify and recommend ways to improve this process for recruiting new trainees for ABC, Inc. Carl’s mishaps were caused by a lack of organization, planning, and scheduling, and there is a good chance the training will not be able to happen as currently scheduled. Furthermore, ABC Inc., made the incorrect assessment by appointing Carl Robins to the job of enlisting new hires. Carl had this position for only six months and was put on his own. He should have known that he needed to put more preparation and on-the-job training into this job. A recruiter is accountable for the course of action of hiring, induction, medical screenings, and record filing to complete the hiring in many companies. With two to three weeks until orientation is to start, Carl has too much going on. To see how this started go back to early April when; Carl Robins was hired for ABC, Inc., to recruit new hires for the company. He had enormous strides in his efforts, despite employment at his new job for only six months. Robins hired 15 new trainees for Ms. Carrolls in the operations department and ensured her everything would be taken care of. This...

Words: 1509 - Pages: 7

Free Essay

Procrastination Inthe Workplace

...Procrastination in the Workplace Joshua A. Robbins COMM/215 Essentials of College Writing August 29, 2011 Kimberly Shinabery Procrastination in the Workplace Efficiency in the work environment is the key to a businesses’ success. That efficiency comes down to the work ethic of the employees every one of whom is hired, to perform a specific task. Sometimes this is not the case. Putting assigned tasks off and not being thorough enough in regular duties will lead to work being incomplete when it comes to a given deadline. This is sloppy and unprofessional work. Even though life happens, such as family issues, bill problems, car trouble, or any other act of God, there is no excuse for not performing the duties for which employees are hired, because when work is not completed in a timely manner, it ultimately costs the company and shows a weakness in leadership within the company for tolerating it. This is unacceptable. As stated in this case study, Carl Robins had only Worked for ABC Inc. for six months and performed well in his first recruitment effort to hire 15 new trainees for Monica Carrolls, the Operations Supervisor, and his boss. This took place in April and his new hires were to start orientation on June 15th. This should have been enough time for Carl to take care of the new hires’ paperwork and arrange for training so that they could begin working in July. Ms. Carrolls did not talk to Carl about everything that needed to be accomplished until May 15th...

Words: 1261 - Pages: 6