...Exhibit 1 Annual Passengers Year Carnival Passegers Carried Anual Growth CLIA Lines Passegers Carried Anual Growth 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 1035037 1185588 1343356 1517330 1535359 1837764 2044563 2290801 2482231 2854476 3037948 15,33% 14,55% 13,31% 12,95% 1,19% 19,7% 11,25% 12,04% 8,36% 15% 6,43% 4448000 4378000 4656000 5051000 5428000 5894000 6882000 6906000 7640000 8300000 8980000 -0,71% -1,57% 6,35% 8,48% 7,46% 8,59% 16,76% 0,35% 10,63% 8,64% 8,19% Exhibit 2 The Fleet Ship 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Holiday Celebration Fantasy Ecstasy Sensation Fascination Imagination Inspiration Carnival Destiny Elation Paradise Carnival Triumph Carnival Victory Carnival Spirit Carnival Pride Carnival Legend Carnival Conquest Carnival Glory Carnival Miracle Carnival Valor Class of Ship Year Launched Gross Tonnage Holiday 1985 46052 Holiday 1987 47262 Fantasy 1990 70367 Fantasy 1991 70367 Fantasy 1993 70367 Fantasy 1994 70367 Fantasy 1995 70367 Fantasy 1996 70367 Destiny 1996 101353 Fantasy 1998 70367 Fantasy 1998 70367 Triumph 1999 101509 Triumph 2000 101509 Spirit 2001 88500 Spirit 2002 88500 Spirit 2002 88500 Conquest 2002 110000 Conquest 2003 110000 Spirit 2004 88500 Conquest 2004 110000 Staterooms 743 743 1026 1026 1026 1026 1026 1026 1321 1021 1026 1379 1379 1062 1062 1062 1487 1487 1062 1487 Double Occupancy 1452 1486 2056 2052 2052 2052 2052 2052 2642 2052 2052 2758 2758 2124 2124 2124 2974 2974 2124 2974 ...
Words: 349 - Pages: 2
...Carnival Cruise Crisis Management Carnival Corporation operates as a cruise and vacation company worldwide. Its stock is listed on the New York Stock Exchange. Carnival has a portfolio of the world most widely recognized cruise brands. One of these brands is Carnival Cruise Lines, which is the most popular cruise brand in North America and operates 24 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. In this paper, I focus on a crisis of Carnival Cruise Lines, which happened in 2013, and I will also give an analysis about how Carnival handled the crisis. In addition, I will give my own suggestions to this crisis management. Introduction of the crisis On February 7, 2013, the Triumph, one of Carnival’s ships, left Galveston, Texas, with 3143 passengers and 1086 crew aboard for a cruise, which was supposed to last 4 days. However, on February10, a fire broke out in an engine room on the Carnival Triumph, which was sailing in the Gulf of Mexico. The blaze was extinguished quickly and no one was injured, but propulsion systems were knocked out. Although the ship had two engine rooms, shared cabling between the two was damaged by fire, leaving only emergency backup power available. Triumph floated helplessly until the ship was towed back to Mobile, Alabama on February 15, which means Passengers had spent five uncomfortable days on the Triumph. The last five days for the people on Triumph were suffering because of limited water...
Words: 1743 - Pages: 7
...Carnival Cruise Lines Crisis Communication Analysis This analysis will outline details of a major event that affected one of the biggest cruise companies in America. Carnival Cruise Lines, is world renowned as “the Fun Ship” to families far and wide. They’re mission states: “Our mission is to take the world on vacation and deliver exceptional experiences through many of the world's best-known cruise brands that cater to a variety of different geographic regions and lifestyles, all at an outstanding value unrivaled on land or at sea.” It is by this statement, that many guests come aboard their broad array of cruise line carriers. They have a ship for every budget! The Carnival Corporation umbrella holds within itself several other well known cruise lines such as, AIDA, Carnival Cruise Lines, Costa, Cunard, Holland America, Princess Cruises, P&O Cruises Australia, P&O Cruises UK and Seabourn. They are also on the brink of establishing a domestic cruise line with China. This great company was founded by Ted Arison, and has grown over time and has become Carnival Corporation & PLC. As with many great companies, “there will always be some sort of crisis” as Jack Welch states in Chapter ten of his book Winning (Winning, 2005). Unfortunately, it was no different for Carnival. While there have been several crises that took place in this organization, dating back to 1998, the one we will be discussing and analyzing directly is the Carnival Triumph disaster from...
Words: 1141 - Pages: 5
...Recommendations…………………………………………………………………...…………….4 Summary…………………………………………………………………...……………………...5 Refrences…………………………………………………………………………………………..6 Strengths The Carnival Corporation has many strengths that have helped the organization become so successful. These strengths range from brand recognition to diversity. The corporation has established a recognizable brand. The carnival cruise ships are known to be all about fun and when their name is mentioned the consumers know exactly what to expect. “ Carnival offers a range of holiday and vacation products through its diverse brand portfolio to a customer base that is varied in terms of culture, languages, and leisure-time preferences” (Carnival Corporation, 2013). The very well established brand has allowed for the corporation to grow into more than a million dollar organization. The branding has been important in becoming successful at cultural diversity because it needs to satisfy the needs of many. If this company were to lack the brand recognition it would not be capable of being so global and innovative. The method that Carnival has used to become so distinct from its other competitors is by targeting a different demographics and offering a different ambiance aboard the Carnival cruises. The corporation has an array of cruise lines such as: Carnival Cruise Line, Princess Cruises, Holland...
Words: 5451 - Pages: 22
...Carnival Cruise Lines DATE: May 21, 2015 TO: Gerry Cahil Subject: Carnival Splendor I’m writing this memo in correspondence to the events that occurred on the Carnival Splendor, along with issues and their implications with recommendations for action and how to communicate these solutions to all who are affected. On Sunday, November 7, 2010, Carnival Splendor departed from Long Beach, California for a weeklong cruise of the Mexican Riviera, carrying 3,299 guests and 1,167 crew members. At 6:00 am on Monday, November 8, 2010, a fire starting in the aft engine room caused failure to one of six diesel generators. The fire was extinguished within hours by crew members with no injuries to passengers or crew. The intense heat severely damaged the power lines housed in the ceiling of the aft engine room causing the forward engine room to become inoperable. Engineers were unable to restore ship power thus having to use auxiliary generators, resulting in no telecommunication service, refrigerated food, sanitation problems and disabled elevators, amongst other inconveniences. Guests were evacuated to the upper level of the ship and later allowed to return to their cabins. Food and drinks were provided to guests until they arrived back in San Diego the morning of Thursday, November 11, 2010 (O’Rourke, 2013, p. 140). The major issue at hand is the actual fire that started in the engine room. The fire disabled all power generation onboard although the ship was designed to ensure...
Words: 751 - Pages: 4
...CARNIVAL CORPORATION STRATEGY REPORT GRIFFIN CONSULTING GROUP Benjamin Levin Jennifer Jones Tom Slade Wednesday, April 11, 2012 2 CONTENTS Executive Summary ..................................................................................................................... 4 Company Background ................................................................................................................ 5 History ....................................................................................................................................... 5 Costa Concordia Incident .......................................................................................................... 6 Business Model and Operations Summary .......................................................................... 8 Five Forces Framework ............................................................................................................. 11 Internal Rivalry ...................................................................................................................... 11 Supplier Power ....................................................................................................................... 13 Buyer Power............................................................................................................................ 14 Entry and Exit ....................................................................................................................
Words: 10406 - Pages: 42
...the disaster area. This paper also reveals how disaster management influences the management style and process. This paper also recognises lessons that can be learnt to minimise the consequences that occurred. Causes, Triggers and Drivers In a disaster, there are number of causes, triggers and drivers for a specific chaos to happen. In Costa Concordia’s issue the main cause of this was the ship hitting a sandbar with a huge rock on Friday evening near the island of Giglio in Italy (Westcott, 2012). This cause was triggered by the captain of the ship have sailed to close to land as this was an unapproved and unauthorised deviation in course (Johnston, 2012) and the captain confessed that he made a navigational error and gave an order for a turn too late (BBC News, 2013). The drivers for the chaos were the rock that the ship hit was not marked on the nautical chart (Johnston, 2012) or failure of electronic navigation systems. The crew of the ship had also failed to give instructions on how to evacuate the ship due to evacuation drill was not conducted earlier (Westcott, 2012). The ship crew also struggled to evaluate the situation and communicated incomplete information to the Italian authorities (BBC News,...
Words: 2284 - Pages: 10
...Communications 101 Manny Diaz Cruise Vacation or a Resort Vacation? Some people argue by asking the question, which is a better vacation? Is it a cruise vacation or an all- inclusive resort vacation? There are a lot of things that play a part in which is a better vacation; anything from food, activities, age of people to the price. My wife and I have taken both of these vacations in the past 12 months and will try to share our likes and dislikes. Some of the highlights are the same. They both have lots and lots of food. They both are full of fun with plenty to do and if you get bored, I would consider the experience your own fault. Our first cruise experience came with the opportunity to spend it with six other friends back in May of 2008. Carnival was the one we choose because people refer to it as a party boat (Cruise mates). If a person is looking for more of a party atmosphere, go with carnival. That is what we did and the reviews were correct. For a younger crowd; go in the spring or fall and for fewer days because kids are in school. Our first resort was nine days in Jamaica at an all inclusive Sandals Resort. The time was March 20th 2009 which was our honey moon. What makes Sandals the best place to spend your vacation, there is eight other locations over the island. People stayed at the less expensive location and played at all the rest which is included in the price. While everything is included in the price for the cruise; the drinks were extra. They offered...
Words: 2098 - Pages: 9
...| | | | | | | | | | | | | | | | | | | | | ...
Words: 10860 - Pages: 44
...and fauna of Mazatlan is what earned the well-deserved nickname. a. Mazatlan has 16 miles of beautiful golden sandy beaches. b. Mazatlan displays native plants that are creative and distinct. 2. Mazatlan’s signature bird is the Humming Bird. a. The Humming Bird lives there all year long. b. It is known for its significant melodious clicking sound. B. Mazatlan’s native livelihood consists of mostly fishing, hunting, and agriculture. 1. Mazatlan is known to be the largest commercial sea port in Mexico. a. This sea port makes for one of the greatest fish traps in the world. b. The large size of the port makes it possible for many cruise ships to travel around the world. 2. The agriculture itself brings about $8,000,000 a year to the country. a. Mazatlan is known for its growth of cereal and sugar cane products. b. Import and export trades also take place in the ports to move the agriculture. II. Mazatlan Weather, Food & Drink A. Mazatlan’s weather is usually in the range of 68 to 75 degrees Fahrenheit 1. Mazatlan is a warm vacation and retirement location. a. Europeans, Canadians and Americans often relocate to Mazatlan for its climate....
Words: 708 - Pages: 3
...Question 1) Develop and update legal knowledge Five areas of business compliance required by restaurants operating within NSW include: Business names A business name is a name or title under which a person or other legal entity may conduct its business (Vickery and Pendleton, 2009). It is necessary to register so that a person may find out the details of a proprietor where the business is not trading under the owner’s name. Registering a business name does not give ownership of that name to the proprietor nor does it give exclusive rights to use the whole or part of its name. It also does not prevent the name being used by a person who has registered it as a trademark. When registering a business name, there are a number of fees applicable to certain circumstances. Processing fees attached to the total fee are retained even if the application is unsuccessful. To apply for registration of a business name is $152 including a $26 processing fee. Application for renewal of registration of a business name is $115 including a $17 processing fee. Application for restoration of a business name is $131 including $33 processing fee. And an application for replacement of certificate of registration is $17 including processing charges. Both applications for renewal of registration and restoration of a business name are discounted by $5 if done online. The department of Fair Trading may refuse an application to register a business name if it is seen to be the same as an existing registered...
Words: 3800 - Pages: 16
...BUSINESS LAW PROF. PAUL YOUNG CHOI Attorney at Law Law Office of Paul Young Choi 5900 Sepulveda Blvd., Ste. 303 Sherman Oaks, California 91411 (818) 714-2226 (818) 714-2216 Fax paulchoi@mail.npu.edu Introduction Syllabus Book Attendance Integrity Policy What to expect from the class Functions of Law 1. Keeping the peace (Including making certain activities crimes) 2. Shaping moral standards (e.g., enacting laws that discourage drug and alcohol abuse) 3. Promoting social justice (e.g., enacting statutes that prohibit discrimination in employment) 4. Maintaining the status quo (e.g., passing laws preventing the forceful overthrow of the government) 5. Facilitating orderly change (e.g., passing statutes only after considerable study, debate, and public input) 6. Providing a basis for compromise (approximately 90 percent of all lawsuits are settled prior to trial) 7. Facilitating planning (e.g., well-designed commercial laws allow businesses to plan their activities, allocate their resources, and assess their risks) 8. Maximizing individual freedom (e.g., the rights of freedom of speech, religion, and association granted by the First Amendment to the U.S. Constitution) What is Law? Definition A body of rules of action or conduct prescribed by controlling authority, and having binding legal force. That which must be obeyed and followed by citizens subject to sanctions or legal consequences is a law. Qualities of Good Law ...
Words: 2288 - Pages: 10
...2012 BostonUSA Events Produced by the Greater Boston Convention & Visitors Bureau January 2012 Edition Larry Meehan, VP, Media Relations & Tourism Sales 617- 867-8231, lmeehan@bostonusa.com; Stacy Shreffler, Media Relations & Tourism Sales Manager 617-867-8203 sshreffler@BostonUSA.com. We are happy to provide media & tour planners with images, contacts & visit assistance. BostonUSA.com is Boston’s official visitor website. The GBCVB is proud to be partners with the Massachusetts Office of Travel & Tourism, MASSPORT, Discover New England, Boston Mayor’s Office of Arts, Tourism & Special Events, the Cambridge Office for Tourism,& the National Park Service. January-February-March 2012 The 12-week Food & Wine & Performance Season Pages 2-3 • 23rd Boston Wine Festival Boston Harbor Hotel Jan. 6-March 30, 2012 • New Isabella Stewart Gardner Wing designed by Renzo Piano opens Jan 19, 2012 • 21st Boston Wine Expo largest on USA East Coast Seaport World Trade Center Jan. 16-22, 2012 • “Geckos: Tails to Toepads” Museum of Science Boston Opens January 22, 2012-May 6, 2012 • Smith & Wollensky Wine Week, March 5-9, 2012 • Restaurant Week Boston citywide prix fixe menus March 18-23 & 25-30, 2012 • 109th BostonUSA St. Patrick’s 2012 Weekend : St. Patrick's Day Sunday Parade: March 18, 2012 • 2012 Boston Wine Week Spring March 26-April 1, 2012 April –May 2012 The Spring Season Opening & 9-week Gardens, Flowers & Parks Season Pages 3-5 • Red Sox Centennial Fenway Park Celebration First Home...
Words: 4285 - Pages: 18
...paper analyses the grounding that occurred on the 13th of January 2012 to the cruise ship Costa Concordia. The analysis is carried out only on the conduct of navigation – and not on the emergency response - at three different levels: the errors of the bridge team, the error-inducing conditions of their workplace (the bridge), and the organizational processes behind them – following Reason’s (1997) model of organizational accident. An organizational accident is a rare, but often catastrophic, event that occurs within complex organizations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organizational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime domain. Overall, it is an attempt to address systemic issues, rather than accusing or defending individuals and organizations involved. INTRODUCTION About 21.42 (UTC+1) on January 13, 2012, the cruise ship Costa Concordia grounded on the rocks Le Scole, near Giglio island, Italy. The ship, operated by Costa Crociere – a subsidiary of Carnival Corporation – was on route from Civitavecchia to Savona, carrying over 4200 people...
Words: 9221 - Pages: 37
...Factors considered by incoming college students in pursuing a career in the hospitality industry CHAPTER 1 INTRODUCTION Our country suffers from crisis such as socioeconomic crisis, political crisis, and as well as financial crisis which is greatly affected by global economic crisis. Despite of this entire crisis Filipinos are imaginative, creative and courageous to surpass the obstacles in everyday life. Even though there are some companies affected by these crisis which they are force to decrease their employees called as recession and frankly my father is involved on this what we called recession some ;of them have job openings that offer new career opportunities to graduated college students. These job opening also offers a new challenge into their life a great responsibility lies to his hand that someday will helps his family to strive to achieve wealthiest that his acquired knowledge and skills when he engage into a job. And acted as one of the reinforcements in the industry that would further improved the depleting economy of the country. All of these come first from wishes and aspirations that arise during childhood years that someday he or she become a chef in a five star hotel, a doctor, an architect, a teacher, a policeman or an attorney to help those who seek needs, services and to help their family to ascend the poverty. According to Ginzberg and his associates during the fantasy period play gradually becomes work-oriented and reflects initial preferences...
Words: 7519 - Pages: 31
