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Carter Cleaning

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Submitted By SehreshKhan
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In brief: This chapter gives an overview of the selection process, testing concepts, types of tests, and selection techniques. It also addresses legal and ethical questions surrounding the area of testing and selection.

Interesting issues: Most companies desire reference and background information to make employment decisions, however, most companies also have policies against giving out any information on current or past employees beyond basic job titles and dates of employement. Students need to see the tug-of-war between privacy rights and employer needs for background and predictive information.

Lecture Outline

I. The Selection Process

A. Why the Careful Selection is Important

1. Performance

2. Costs

3. Legal Implications and Negligent Hiring

II. Basic Testing Concepts

A. Validity

1. Criterion Validity

2. Content Validity

B. Reliability

1. Retest Estimate

2. Equivalent Form Estimate

3. Internal Consistency

C. Sources of Unreliability

1. Poor Sampling of the Material

2. Chance Response Tendencies

3. Testing Conditions

4. Changes in the Person

D. How to Validate a Test

1. Analyze the Job

2. Choose your Tests

3. Administer the Test

a. concurrent validation b. predictive validation

4. Relate Test Scores and Criteria

Figure 5-3 on page 178 shows a sample expectancy chart.

5. Cross-validation and Revalidation

E. Testing Guidelines

1. Use Tests as Supplements

2. Validate the Tests

3. Analyze All your Current Hiring and Promotion Standards

4. Keep Accurate Records

5. Begin your Validation Program Now

6. Use a Certified Psychologist

7. Test Conditions are Important

III. Ethical and Legal Questions in Testing

A. Equal Employment Opportunity Implications

1. Your Alternatives

a.

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