Premium Essay

Case Analysis No. 1 Value Added Operations at Land’s End

In:

Submitted By jaybaldicano
Words 587
Pages 3
Imus Institute
College Department
OPERATIONS MANAGEMENT

CASE ANALYSIS no. 1
Value Added Operations
At Land’s End

Joshua Jay J. Baldicaño
Mr. Eulogio Catalan, Jr.
July 20, 2015

SWOT Analysis

S Strength 1. Descriptive product narratives on catalogues 2. Toll-free phone lines for sales and customer service are open 24 hours a day. 3. Convenient online market 4. Fast delivery 5. Well trained, hardworking and intelligent staff and employees 6. Low cost of products | Tells everything the customer needs to know about the garment and its construction.Customer can be assisted anytimeAvailability of sizes, styles and sales merchandise is real-timeMaximum delivery time is 36 hours except for monograms.Sales and service staff are trained to know the products and to be friendly and helpful.Raw materials are bought directly from the manufacturer, thus it eliminates middlemen.Overhead cost are also low because of the location of the business. | Weaknesses 1. Toll-free lines and customer service support 2. Online shopping 3. Large distribution center 4. International facilities 5. Fatigue of workers 6. Isolated main location | Minimum of 50,000 calls and 189,000 emails received daily.Frequent maintenance and updates on websiteFixed overhead cost whether they have many or few in-stock orders.Management is not centralized. Fatigue may affect the performance of workers in preparing orders for customers.Hard to reach area. | Opportunities 1. More international market 2. Free advertisement online | Opening of facilities in other countries.Low cost advertisement. | Threats 1. Local clothing industry in its chosen location. 2. Permits and other legal documents needed in other countries 3. Market competition | Locally made products are much cheaper than imported.It is needed for the company to operate.Competition in US

Similar Documents

Premium Essay

Sears Marketing Plan

...mall-based locations. The specialty stores include Sears Hometown Stores that are mostly independently owned, Sears Home Appliance Showrooms, Sears Hardware Stores, Sears Auto Centers, and The Great Indoor Stores (Community, n.d.). Sears is the leading retailer in home appliance, tools, lawn and garden, electronics, and automotive repair and maintenance. They are also the largest home service provider and answers over 11 million service calls a year (About, n.d.). Sears’ values are built upon customer service and the company is committed to quality service and products. Sears aims to build lifetime relationships and trust with its customers. The Company prides itself on having a diverse customer base and values the customer’s individualities. As stated on the corporate website “Everything we do starts and ends with the customer.” (Diversity, paragraph 3). Sears also holds expectations from their employees. The Company values teamwork, integrity, and positive energy from its staff (About, n.d.). Situation Analysis Richard Sears began the company in 1886 selling watches in North Redwood, Minnesota. A year later Sears opened the Company’s first Chicago location and he hires watchmaker Alvan C. Roebuck. In 1888 the first the Company’s catalog was printed. At this time Sears was only selling watches and Jewelry....

Words: 5402 - Pages: 22

Premium Essay

Daniel Bell Essay

...introduced by the sociologist, has been called the human relation approach of management. This approach was generated, because the positive aspect of the variables of the scientific management, and the focuses on mechanical and psychological variables, could not bring about a positive response in work behavior and efficiency at work. The key contributions are contained into two points; organizational situation to be viewed in social, economic and technical terms; and the social process of group behavior which can be studied in clinical method analogous. These studies have a historical importance to the behavioral approach of the analysis of management problems. The practical experiments allowed Elton Mayo to deduce the importance of groups in affecting the behavior of individuals at work. Physical conditions or financial incentives had little motivational value, thus concluding that working performance is dependent on social factors and job content. Elton upholds his beliefs in the factors that hinders the productivity and efficiency in work. The 5 results are firstly, the isolation of an individual - whereby employees must be recognized as a member of the group. Secondly, the sense of belonging which must come before monetary incentives...

Words: 2664 - Pages: 11

Free Essay

Final Global Business Paper Mgt/448

...Final Global Business Paper MGT 448 Abstract Businesses across the globe are constantly reviewing their potential options through international operations. They must ensure their visions for new ventures are conducive to their long-term goals in addition to the goals and direction of the regions they are interested. Conducting various analyses will allow companies to solidify their position and direction for the future. In addition, the conduction and review of risk analysis involving various critical factors aid any business when determining the feasibility of any new organization venture. Every business must scrutinize every aspect of their prospect operations to ensure they have covered every single component to ensure maximum success going forward. Once companies have gathered the necessary information through their research, they can properly assess the feasibility of their vision and make an appropriate decision. Comprehensive Analysis The fast food industry is continuing to grow and expand throughout the world, and each company is contemplating their role and position within this competitive environment. Chick-fil-A is no exception to this movement and is currently the number one fast food chicken venue in the United States. Despite their regional popularity, they do not have a significant presence in the international market for fast food. As Europe specifically the UK continues to add more fast food chains, Chick-fil-A has set their sights upon this market to...

Words: 7387 - Pages: 30

Premium Essay

Stragetical Analysis

...The Target Corporation: Strategic Analysis A Comprehensive Report By: Nick Gysberg Kelsey Lee Richard Cline Table of Contents: Target Analysis 3 Wal-Mart Analysis 18 Sears Holdings Analysis 27 Moderate Growth Strategy 39 International Strategy 42 Financial Data 43 Appendix 46 References 50 Strategic Profile The Target Corporation, founded by George Dayton, is now one of the top general merchandise retailers in the United States. The company’s mix of stylish products and everyday essentials at low prices give it a unique strategy; it is one of the only companies to simultaneously incorporate price leadership and differentiation as its strategic business model. Strong private label brands have allowed Target to capture high profit margins. The company also utilizes its large size to achieve economies of scale so as to better compete with merchandising giants such as Wal-Mart, one of Target’s main competitors. PESTL Analysis Political The ever changing international political situation affects both domestic and international firms. International trade policies, political movements and global events all affect the manner in which firms operate within the market. The general retail industry has greatly benefited from the liberalization of international...

Words: 15922 - Pages: 64

Premium Essay

Eco Answers

...Chapter 1: Suggested Answers to Application Problems . USAir was very busy analyzing the practices of its competitors-to-be, before it made the move to enter the low-cost commuter airline market. It looks like the efforts included attempts to measure the efficiency of operations and practices on these other airlines. To survive, USAir's MetroJet needs to adopt efficient practices, which will promote low costs. Of course, service must be of sufficient quality as well. The MetroJet team appeared to be "benchmarking" both operations efficiency and service quality in order to enter the market with better chances for survival. Chapter 2: Suggested Answers to Application Problems . These findings could be thought to support the assumption of self-interest. In the case of mandatory airbag use, you might feel safer in your car, which lowers your personal cost of risky driving behaviors - so you drive less cautiously. Unfortunately, in this scenario, you would be discounting the cost to the other driver(s) of your behavior. In the NCAA case, more referees increase the expected cost of committing a foul - so you commit fewer. Incentives can influence behavior! . The expected value of position 1 is the same as that of position 2: $104,000. If you are risk averse, the risk of position 2 lowers the utility you would get from it. Since expected values are equal, you'd prefer position 1. If you are indifferent between position 2 and, say, a risk-free salary of $150,000...

Words: 6382 - Pages: 26

Premium Essay

Business

...Executive Summary This report aims at providing an overall analysis of the repayment behavior of the SME loan borrowers of Brac Bank Limited. Before going to the analysis, it is mandatory to know something about the organization, its core products that it offers to its customers; about the SME loan, its classifications and the whole of its process starting from loan sanction to recovery and closing of the loan. That’s why, first of all, I made an overview of the organization, BRAC bank Limited, where I had completed my internship program. Here I tried to focus the bank’s history of origination, its mission and vision, major departments and business units and major products and services. Then I said something about Asset Operations Department, the department where I was to perform my job responsibility. SME is the next section where I gave my concentration. Here I focused on the terms and conditions of giving SME loan, enterprise selection criteria and documentation. Then talked about the procedure of SME loan where I delineated the sanction, disbursement, repayment and closing of SME loan. After talking about the whole process of SME loan, I made an attempt to analyze the repayment behavior of SME loan borrowers. For this end in view, I have collected information about 20 SME borrowers. Then I have chosen eight major variables which have an impact on the recovery rate of SME loan. That is, these are the variables which may change the repayment behavior of SME borrowers...

Words: 16240 - Pages: 65

Premium Essay

Financial Accouting

...profits (companies are their clients) Reputation - The overall objective of financial reporting is to provide financial information that is useful to users and that is decision relevant. The statements should communicate information about: 1. The entity’s economic resources and claims to those resources 2. Changes in those resources and claims Sometimes financial statements are prepared with biased information to depict the company in its best light through aggressive financial reporting (opposite to conservative financial reporting). This process may involve overstating assets or net income, understating liabilities/expenses or carefully selecting note disclosures that emphasize positive events. Meeting financial analysts’ expectations and the fact that managers are often compensated based on the company’s net income are several reasons why bias in the financial statements may arise. Additionally, certain benchmarks may need to be met to comply with contracts that the company has (financial stability or liquidity ratios). A single set of general-purpose financial statements are prepared with the expectation that the majority of the stakeholder needs will be met. These statements are also expected to present the enterprise’s financial operations fairly. Accounting professions in various countries have tried to develop a set...

Words: 14327 - Pages: 58

Premium Essay

E Themetics

...on e-Fulfilment THEMATIC Final Report Report Version: 1 Preparation Date: March 2006 Contract Start Date: 22 July 2002 Duration: 44 months Project Coordinator: Buck Consultants International Partner: ERTICO Members: Allagraf, ECG, ILIM, Neckermann, BTC, S&H, Shipserv, Thomas Miller Project funded under the “Information Society Technologies” Programme (19982002) of the European Union e-Thematic Final Report, March 2006 - e-Fulfilment Future opportunities - Contents Page Chapter 1 3 1.1 1.2 1.3 1.4 1.5 Chapter 2 Introduction 3 3 4 6 7 Defining the Stage 2.1 2.2 2.3 2.4 2.5 2.6 2.7 Chapter 3 Background The e-Thematic project Methodology The Research Consortium Report Supply chain integration and the Internet Traditional versus e-business focus e-Fulfilment Need for end-to-end e-Fulfilment solutions Software Standards Conclusions 8 8 9 11 12 13 15 17 18 3.1 3.2 3.3 3.4 3.5 3.6 Chapter 4 Differentiation in e-Business 18 19 21 24 25 33 Introduction B2B business models B2C business models Differences between B2B and B2C Regional differences in e-Business Concluding Remarks Best Practices and key issues in e-Fulfilment 35 4.1 4.2 4.3 35 37 42 Introduction Best Practices Key issues e-Thematic Final Report, March 2006 - e-Fulfilment Future opportunities - 1 Page Chapter 5 52 5.1 5.2 5.3 5.4 5.5 5.6 5...

Words: 23974 - Pages: 96

Premium Essay

Asignment

...Home Work Chapter 1 to 12 Book Reference: Simchi-Levi, D., Kaminsky, P., and Simchi-Levi, E., & (2008). Designing and managing the supply chain: Concepts, strategies, and cases (3rd edition). United-States: McGraw-Hill. Excel sheet: Student Name: Shaheen Sardar Department: Industrial and Management Engineering, Hanyang University, South Korea. Home Work 1 Chapter 1: Introduction to Supply Chain Management Problem 1: Consider the supply chain for a domestic automobile. a. What are the components of the supply chain for the automobile? b. What are the different firms involved in the supply chain? c. What are the objectives of these firms? d. Provide examples of conflicting objectives in this supply chain. e. What are the risks that rare or unexpected events pose to this supply chain? Answer: a. The supply chain for a car typically includes the following components:: 1. Suppliers for raw materials 2. Suppliers for parts and subsystems 3. Automobile manufacturer (Ford, in the example). Within a company, there are also different departments, which constitute the internal supply chain: i. Purchasing and material handling ii. Manufacturing iii. Marketing, etc. 4. Transportation providers 5. Automobile dealers b. Many firms are involved in the supply chain. 6. Raw material suppliers. For instance, suppliers for steel, rubber,...

Words: 22678 - Pages: 91

Premium Essay

Case Studies in Finance - Managing for Corporate Value Creation,

...MBA Program Course: Financial Analysis and Decision Making MBA730 Instructor: Marlena L. Akhbari Wright State University Finance and Financial Services McGraw-Hill/Irwin =>? McGraw−Hill Primis ISBN: 0−390−42334−3 Text: Case Studies in Finance: Managing for Corporate Value Creation, 4/e Bruner This book was printed on recycled paper. MBA Program http://www.mhhe.com/primis/online/ Copyright ©2003 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior written permission of the publisher. This McGraw−Hill Primis text may include materials submitted to McGraw−Hill for publication by the instructor of this course. The instructor is solely responsible for the editorial content of such materials. 111 MBAP ISBN: 0−390−42334−3 MBA Program Contents Bruner • Case Studies in Finance: Managing for Corporate Value Creation, 4/e II. Financial Analysis and Forecasting 1 1 6 16 16 39 52 52 60 66 66 84 100 100 6. The Financial Detective, 1996 11. ServerVault: ‘‘Reliable, Secure, and Wicked Fast’’ III. Estimating the Cost of Capital 12. ‘‘Best Practices’’ in Estimating the Cost of Capital: Survey and Synthesis 15. Teletech Corporation, 1996 IV. Capital Budgeting and Resource Allocation 19. Diamond...

Words: 54708 - Pages: 219

Premium Essay

Sears

...Sears, Roebuck & Co G5 Investment Group Matt Nutsch Renis Kacani Melody Seely Ashley Green Wiley Eagle . G5 Investment Group December 4, 2004 Retail – Broadline Buy Stock Data Price (52 weeks) Symbol/Exchange Beta Fully Diluted Shrs Average Daily Vol Current market cap Book Value / Share Current ratio $31.21 - $55.90 S / NYSE 1.3 230.4 million 5,028,000 shrs 10.82B $28.3 1.32 Valuation (per share) Current Price Comparables DCF Analysis Residual Income DD Analysis Abnormal Earnings $34.78 $36.60 $36.94 $38.38 $27.97 $46.49 Summary Financials (in millions) for 2004 Revenue Earnings $36.6 billion $550 million 1 Executive Summary Sears is following a differentiated approach in a competitive industry. Consequently, Sears has lagged behind other broadline retailers such as K-Mart, Target, and Wal-Mart. Should Sears adjust its marketing approach, it would have great potential for success. Growth prospects for Sears include continuation and growth of sales and expansion. The development of subsidiary brands such as Lands’ End and the acquiring of 61 of-mall stores from K-Mart and Wal-Mart. of new stores abroad will fuel this growth. Financing the acquisitions should not be overly burdensome for Sears, given the company’s large cash. Also, the company’s Z-Score of 5.9 will provide easy access to financing if needed Sears has began to shift to an off-mall emphasis for its stores as it acquired stores...

Words: 17411 - Pages: 70

Premium Essay

Eastboro Machine Tools Corporation

...MBA Program Course: Financial Analysis and Decision Making MBA730 Instructor: Marlena L. Akhbari Wright State University Finance and Financial Services McGraw-Hill/Irwin =>? McGraw−Hill Primis ISBN: 0−390−42334−3 Text: Case Studies in Finance: Managing for Corporate Value Creation, 4/e Bruner This book was printed on recycled paper. MBA Program http://www.mhhe.com/primis/online/ Copyright ©2003 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior written permission of the publisher. This McGraw−Hill Primis text may include materials submitted to McGraw−Hill for publication by the instructor of this course. The instructor is solely responsible for the editorial content of such materials. 111 MBAP ISBN: 0−390−42334−3 MBA Program Contents Bruner • Case Studies in Finance: Managing for Corporate Value Creation, 4/e II. Financial Analysis and Forecasting 1 1 6 16 16 39 52 52 60 66 66 84 100 100 6. The Financial Detective, 1996 11. ServerVault: ‘‘Reliable, Secure, and Wicked Fast’’ III. Estimating the Cost of Capital 12. ‘‘Best Practices’’ in Estimating the Cost of Capital: Survey and Synthesis 15. Teletech Corporation, 1996 IV. Capital Budgeting and Resource Allocation 19. Diamond...

Words: 54708 - Pages: 219

Premium Essay

Great

...This article was downloaded by: [UNIVERSITY OF ADELAIDE LIBRARY] On: 10 May 2012, At: 20:20 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Journal of Sustainable Tourism Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/rsus20 Synergies between Australian indigenous tourism and ecotourism: possibilities and problems for future development Jeremy Buultjens , Deborah Gale & Nadine Elizabeth White a a b a Regional Futures Institute, School of Commerce and Management, Southern Cross University, Lismore, Australia b School of Tourism and Hospitality Management, Southern Cross University, Lismore, Australia Available online: 23 Apr 2010 To cite this article: Jeremy Buultjens, Deborah Gale & Nadine Elizabeth White (2010): Synergies between Australian indigenous tourism and ecotourism: possibilities and problems for future development, Journal of Sustainable Tourism, 18:4, 497-513 To link to this article: http://dx.doi.org/10.1080/09669581003653518 PLEASE SCROLL DOWN FOR ARTICLE Full terms and conditions of use: http://www.tandfonline.com/page/terms-andconditions This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly...

Words: 9972 - Pages: 40

Premium Essay

Total Qualyti Management

...Chapter One: Introduction to Quality The History and Importance of Quality • Quality assurance – refers to any action directed toward providing consumers with products (goods and services) of appropriate quality. • Usually associated with some form of measurement and inspection. • Egyptian wall paintings from around 1450 B.C. show evidence of measurement and inspection. The Age of Craftsmanship • During the Middle Ages in Europe, the skilled craftsperson served as both manufacturer and inspector. • Manufacturer – dealt directly with the customer. • Quality assurance was informal, every effort was made to ensure that quality was built into the final product by the people who produced it. • During the middle of the 18th century, Honore Le Blanc developed a system for manufacturing muskets to a standard pattern using interchangeable parts- -- Thomas Jefferson then brought the idea to America -- In 1798 the U.S. government awarded Eli Whitney a contract to supply 10,000 muskets to the government in two years’ time. -- Overall the concept of interchangeable parts was recognized, and it eventually led to the industrial revolution. The Early 20th Century • The work of Frederick W. Taylor, “The Father of Scientific Management”, led to a new philosophy of production. • His philosophy was to separate the planning function...

Words: 18276 - Pages: 74

Premium Essay

Health Care Finance

...Program McGraw-Hill/Irwin abc McGraw−Hill Primis ISBN: 0−390−55313−1 Text: Advanced Financial Accounting, Sixth Edition Baker−Lembke−King Harvard Business School Accounting Cases Corporate Finance, Seventh Edition Ross−Westerfield−Jaffe Harvard Business Review General Management Articles Harvard Business School Finance Cases This book was printed on recycled paper. Finance http://www.mhhe.com/primis/online/ Copyright ©2005 by The McGraw−Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior written permission of the publisher. This McGraw−Hill Primis text may include materials submitted to McGraw−Hill for publication by the instructor of this course. The instructor is solely responsible for the editorial content of such materials. 111 FINAGEN ISBN: 0−390−55313−1 Finance Contents Ross−Westerfield−Jaffe • Corporate Finance, Seventh Edition I. Overview 1 1 20 34 34 69 97 129 151 151 192 192 214 214 248 1. Introduction to Corporate Finance 2. Accounting Statements and Cash Flow II. Value and Capital Budgeting 4. Net Present Value 5. How to Value Bonds and Stocks 7. Net Present Value and Capital Budgeting 8. Risk Analysis, Real Options, and Capital Budgeting III: Risk 10. Return and Risk: The Capital−Asset−Pricing...

Words: 226746 - Pages: 907