...Case Study 5.1: Capital One creates value through e-business Capital One Capital One, a leading bank that offers credit card, saving, loan and insurance is based in UK, Canada and the US, was established in 1995. It is an outstanding candidate to study for business experts because it is a highly profitable financial company, which generated a net income of 1 billion dollars in their first ten years. Capital One creates competitive advantage to exceed competitors. Why is Capital One successful? Capital One adapted Information-Based Strategy (IBS) to make important decision by conducting tests. As a company, Capital One believes IBS has made its business successful by reducing the risks and studying business and customers closely to make the best decision and innovation. Capital One thrives to provide customized option for customers at the lowest price possible. In order to satisfy customers, Capital One offers many financial plans and service that suits each individual. Capital One delivers excellent products at a low cost. Capital One was able to succeed because of consistent and excellent customer care. Capital One picks up 90 million calls per days and handles all matters as soon as possible. Capital One provides convenient online services where people can sign up for services during their convenient time. Furthermore, Capital One has made the process of transfer from another bank to Capital One easier and faster through SmartSwitch. Capital one has achieved many loyal...
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...Case Assignment One Angela Brewer Liberty University: BUSI 600 Business Research Methods November 22, 2015 Case Assignment One This discourse will first create a set of questions to investigate the problems. Then it will present a comparison of the investigative questions to the management questions. The discourse will end with a determination of the appropriateness of the measurement questions with respect to the research questions. The ultimate problem or issue with NCRCC is the declining membership. “The decline in revenue and number of clubs could be attributed to many factors including changing demographics of members, increasing competition from substitutes (i.e., pay by the day facilities for activities and fine dining for restaurants), and a sustained economic recession (Tompson, Koutroumanis, Brownlee, &Hoke, 2014, p.1)”. Management Research Question Hierarchy The following is a numbered list of the management research questions. Management Dilemma 1. What areas of concern did the marketing team point out? a. What areas of concerns did the NCRCC employees of the club have? b. What areas of concern did the NCRCC customers have? 2. What presently exists in the club that should be an area of concern for management? Management Question 1. How might management reduce the undesirable indicators? 2. How can management completely take advantage of the opportunity? Research Questions 1. Why is the membership declining? ...
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...process is similar to what is outlined in this chapter. World Heart identified and selected an opportunity in the need for a heart pump. They generated a concept and evaluated it. They are currently in their development phase. The problems they may face at time of launch are whether or not the pump would be gentle enough not to rupture blood cells. The uncertainties that exist are whether or not the magnetic levitation heart pump would meet the long term industry standard. World Heart can use today’s micro tech ology to exist in managing any uncertainties. Ch. 03 - New Product Strategy at Kellogg. Smores grain bars. PIC (Product Innovation charter) Background develops a good tasting yet healthy snack bar. The guidelines are to be the first ones to hit the market with a great tasting snack bar. The goal is to market dominance and a 25% market share the first year. Kellogg’s PIC has brought them from #2 back to #1 in the cereal market and the focus is to stay there. Various new products such as collaboration with Reese’s and Girl Scout cookies offer a new taste everyone will love. Ch. 03 - New Product Strategy at Kellogg. Smores grain bars. PIC (Product Innovation charter) Background develops a good tasting yet healthy snack bar. The guidelines are to be the first...
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...Module 1 Case 9/5/2012 The Disconnection of Being Connected Martin Carnoy wrote: “Thanks to a communications and software revolution, we are more ‘connected’ than ever before—by cell phone, email, and video conferencing—yet more disconnected than in the past from social interaction.” In the past, any time you needed information or help doing something, you had to walk or ride into town and speak to whoever specialized in what you wanted to know. Face to face discussion was the only way to tell people things or to find things out. It later developed into calling one another, which no longer needed face to face but still required a decent amount of social skills. Now, social networks, the internet, and texting creates a world that many people can tap into for hours without ever seeing another human being. They can update hundreds of people in the split of a second on Facebook and Twitter using a smartphone, which I’ve seen people as young as 8 years old own. Angela Mollard blogged about this issue and stated, “But, recently I’ve felt disconnected, which is absurd because last year I received 13,506 emails, sent 432 tweets and became Facebook ‘friends’ with someone I kissed in 1989. I’m so connected that I go online the second I wake up. I’m linked in, favourited, retweeted, liked” (Mollard, 2012). As Mollard states, I also believe that all of this technology connection has done nothing but pull us in closer to the virtual people while in all reality, pushing the people in our...
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...Case Study One: Globalization of Starbucks 1. The original idea came out when the company’s director of marketing, Howard Schultz came back from a trip to Italy enchanted with the Italian coffee house experience. A lesson can be drawn that we should always pay attention to what is happening around us. If we take others’ essences and discard the dregs, our own business will be successful sooner or later. 2. Starbucks start expanding internationally because its Starbucks format led to spectacular success in the United States, and it became one of the best-known brands in the country in a decade. In 1997, with 700 stores across the United States, Starbucks began exploring foreign opportunities. I think Starbucks’s strategy is a very smart action. Starbucks has created the successful “Starbucks experience”, so it will indeed become more successful after international expansion. This will not only attract more investors, but also bring Starbucks and its shareholders lots of benefit. 3. I think joint venture would reduce the cost and win reputation when Starbucks enter a foreign market. As a big local retailer, Sazaby Inc. already had constant customer group, it naturally led its customers to try the new Starbuck coffee. It saved advertising and promotion expenses. In addition, by jointing venture, Starbucks would naturally win good reputation in the beginning, so more customers would trust it and try to taste it. 4. Yes, I think Starbucks is definitely a force for globalization...
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...Case Study One Kristen Shockley Contemporary History July 10, 2016 Case Study One According to Ferry, what recent developments in world trade have made it urgent for France to have Colonies? At the time that this speech was given by Ferry, the importance of free trade was emerging and growing. Ferry gave his speech because at this time, more countries were starting to make trade and exports a priority while France was not. He was placing importance on the fact that France was behind in this aspect and thus missing out on the benefits of trade and exports. If France were to develop more colonies at this time, they would be able to take part and thus send more goods out of their country. Ferry made it clear from this speech that he thinks very highly of his people and thus of his country meaning that he wanted the very best for it. “…Europe and particularly those of our own rich and hardworking Country: the need for export markets” (Ferry, 1884). He felt as though he was in competition with other countries (specifically Germany and the United States) because of their involvement with trade and France’s failure to do so thus far. They were getting to expand their horizons and gather items that weren’t regularly available to them in their own countries. Having the ability to trade not just among neighboring countries, but to countries across the world opened up many doors for the countries involved and ultimately, Ferry felt that they were missing out. What arguments against...
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...Banc One Corporation's CIO, Dick Lodge, had been using interest rate swaps to manage interest rate sensitivity since 1983. Later, when the tax reform act of 1986 eliminated the advantages offered by municipal bonds, Banc One's reliance on interest rate swaps increased. And by 1993, the notional value of Banc One's derivative portfolio had grown to $31.5 billion or more than 40% of Banc One's assets ($76.5 billion). Banc One had a strategic goal of acquiring other banks without being dilutive. The current problem facing Banc One is that its stock had fallen from $48.75 in April 1993 to $36.75 in November 1993 and was trading near the ‘walkaway' price of $34.55 in a deal to acquire Liberty National ($4.7 billion in assets). Banc One's stock price was approaching the point where the Liberty National deal could be dilutive. Equity analysts commented that the sizeable use of interest rate swaps had distorted earnings, earning assets, margins, and return on assets. All of this data is used to value the firm. In an effort to make investors feel more comfortable and to become more transparent to the market, Banc One should reduce the amount of risk it assumes, which at the same time will require less reliance on interest rate swaps. Like many regional banks, Banc One's balance sheet was asset sensitive. As a result, earnings were directly correlated with the rise and fall in interest rates. If Banc One wanted to manage its interest rate exposure without using swaps it could invest...
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...Mini Case 1 Corporate finance effects every decision maker in a corporation- from big to small, whether they're making high-level decisions on acquisitions or investments, or choosing vendors. Managers often have to make and explain those decisions to the people who report to them. Understanding corporate finance gives managers the information they need to inform and motivate others. There are three main forms of business organization are: sole proprietorships, partnerships, and corporations. They may start as a sole proprietorship or partnership and evolve into corporations as they grow. The proprietorship has three important advantages: it’s easily and inexpensively formed, it’s subject to few government regulations, and the business pays no corporate income taxes. The proprietorship also has three important limitations: it’s difficult for a proprietorship to obtain large sums of capital, the proprietor has unlimited personal liability for the business’s debts, and the life of a business organized as a proprietorship is limited to the life of the individual who created it.The major advantage of a partnership is its low cost and ease of formation. The disadvantages are similar to those associated with proprietorships: unlimited liability, limited life of the organization, difficulty of transferring ownership, and difficulty of raising large amounts of capital. The tax treatment of a partnership is similar to that for proprietorships, which is often an advantage.The...
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...Hey friends, We know there is a lot of excitement in the community surrounding the Lollipop updates for the One, and for good reason. We are just as excited as you are. We never intended to keep you waiting. Unfortunately, we ran into some unexpected roadblocks. First, there was an unforeseen OS signing issue, which has recently been resolved. Our camera module had stability issues on Lollipop, and we had to rebuild it for compatibility. Several other crucial drivers, including our Wi-Fi drivers, also needed to be updated to work flawlessly with the upgrade. Admittedly, it took a little more time than we had planned, but we only release updates that we are proud of; that means refusing to take shortcuts or deliver sub-par experiences. With all of that in mind, here are the official release dates for Android Lollipop on the OnePlus One: CM 12S: The official OTA update for the OnePlus One will be released on or before March 30, 2015 OxygenOS: The official release of our own Lollipop-based ROM will be available for download on or before March 27, 2015 To show you how serious we are about this commitment to our community, we are prepared to put our money where our mouth is. If we miss either one of these deadlines, we will give away five (5) 64GB OnePlus One devices to our fans. Reply to this thread to be eligible. It’s our little way of saying thank you for being patient and for joining us on our journey to create amazing, user-driven experiences. Never...
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...product in 2007 as all-in-one device. The new look, new browsing features and the advanced OS along with deploying 3G wireless technology made this user-friendly a very successful products. It also has all the features of an iPod. iPod: First launched in 2001 and included a hard drive along with a variable product line with different media capabilities. It can also sever as an external data storage device. iPad: Can be considered as 10’’ iPhone. With a very light weight of 1.5lbs and designed to thinner than many magazine, this is the top contender versus the current notebooks. Apple II: Introduced in 1977. That was one of the earliest PC computers and it put Apple as a computer company in the market. Rapidly, it appeared in many public schools labs and it remained in manufacturing line till 1993. Itunes: Since 2001, Apple made this FREE media player is available for everybody. It’s combined with music and video online store and it as an interface to manage the contents of iPod, iphone and iPad. 2- 5 biggest Failures: Apple III: Released in 1980. After the very successes AppleII , this new Apple III with high cost and technical problems like chips coming loose and melted floppy disk. Apple fixed the problems but the time was over for this product. Apple Lisa: Presented to customer as a powerful personal workstation for inside office work. It cost $10,000 and had few buyer outside of government agencies like NASA. Apple Newton: One of the first PDAs back...
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...Adapted from Bernhardt & Kinnear (1988). Cases in marketing management, pp. 6-16. Plano, TX: Business Publications, Inc. Pay careful attention to the following points. They are often used by instructors to evaluate either a written or oral analysis. 1. Be complete. Each area of the situation analysis must be discussed, problems and opportunities identified, alternative presented and evaluated using the situation analysis and relevant financial analysis, and a decision must be made. An analysis that omits part of the situation analysis or only recognizes one alternative is not a good analysis. Second, each area must be covered in-depth and within insight. 2. Avoid rehashing case facts. Every case has a lot of factual information. A good analysis uses facts that are relevant to the situation at hand to make summary points of analysis. A poor analysis just restates or rehashes theses facts without making relevant summary comments. 3. Make reasonable assumptions. Every case is incomplete in terms of some piece of information that you would like to have. A good case analysis must make realistic assumptions to fill in the gaps of information in the case. For example, the case may not describe the purchase decision process for the product of interest. A poor analysis would either omit mentioning this or just state that no information is available. A good analysis would attempt to present this purchase decision process by classifying the product and drawing upon real life...
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...are given. It is understandable then that we should seek out more opportunities to apply our skills and make more positive impacts within our jurisdictions. It is this general attitude that led us to get involved in investigating cold cases. How We Got Started Mark had, for several years, been consulting with our Coroner’s Division as a forensic anthropologist. During this time he came to learn that there were numerous coroners’ cases in which the identity of the decedent was unknown. These cases were kept in three-ring binders on a shelf in the Sergeant’s office. Over the years, in the course of this forensic work, we would discuss these cases and the progress that was being made on them. The conversation usually ran along the lines of us asking “any luck with that 1980 homicide victim?” and the sergeant answering “well, we’ve gotten so many new cases that I haven’t been able to even look at it yet.” This went on for a few years and through two different sergeants. One day we, as a crime analysis unit, were brainstorming about how we could broaden our “client base”, as it were. We had been successful in integrating ourselves into our Investigations Bureau and had been involved in numerous major cases. And, of course, we had always been active in producing tactical and strategic analyses for our patrol personnel. But we knew that we could be doing more, particularly given the size and responsibilities of our agency. It was during...
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...Ralph’s Grocery and United Food and Commercial Workers Union The case that I chose for the week 6 critical thinking assignment concerns Ralph’s Grocery Company, located in California. It applies to this week’s material due to the fact that the case involves unlawful suspension and discharge of an employee, as reviewed by the National Labor Relations Board. Background In May 2011, Vittorio Razi was an employee at Ralph’s Grocery and was suspended and terminated after he refused to take a drug test without first consulting with his UFCW Local 324 representative. The company (Respondent) says that on the day in question, Razi’s behavior was in question, acting nervous, anxious, agitated, and slurred speech. After a couple managers discussed the...
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...I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student Signature: z ******************************************* Instructor’s Grade on Assignment: Instructor’s Comments: The cases that we analyzed as a group as part of the class requirements were very interesting. I was able to relate to both cases especially due to the company I work for. Case number 1, was related on how to survive and adapt to a new market place. As the company I work expands, it continues to navigate and explore new markets with the different products it manufactures. Case number 2, concentrated on how pay attention to contracts and making sure one does its homework before making any type of decisions. I was able to learn from both cases different type of information system solutions and how to manage it. The group projects were very helpful by allowing us to learn how to communicate and work together as a long distance team. It was very hard at first, especially because one of the team member drop the course one week before our first project was due. However, we shined as a group and we were able to complete the project in a timely manner. I learned that the best way to get a long distance project done is by breaking the project into...
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...BUSINESS CASE Presented to the Accountancy Department De La Salle University In partial fulfillment Of the course requirements In ACCTBA2 (C33) March 2, 2015 A stakeholder is typically concerned with an organization delivering intended results and meeting its financial objectives. In general, a stakeholder can be one of two types: internal (from within an organization) or external (outside of an organization). The stakeholders in this situation are Lanie Marquez and Tim Rodriguez who are also partners in the retail distribution business and their capital contributions are as follows P500,000 and P300,000 respectively they are an internal stakeholder since they are also the owners. The total Capital of both stakeholders is P800,000 and with a monthly salary for both partners at P15,000 on the assumption that both of them will contribute to manage the business equally. Assuming that both managed the business equally the total salary for the year for Lanie and Tim are P180,000 each. They share profit and loss equally and no interest will be given on capital contributed. The problem for this situation is that Lanie is starting to get concerned with the behavior of her other partner Tim. He only manages the business 50% of the time, which will mean that his salary of P15,000 will need to decrease by also 50% since he does not manage the business equally with his partner. The business has seen a downturn in the profit outcome and for the current financial...
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