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Case Study: 203 Humber Residences

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Humber Residences
203 Humber College Blvd, Toronto (Ontario), ON M9W 6V3
Tel: (416) 675-6622
DATE: 12 February 2017
TO: Bob James, Land Lord
FROM: Abdirahman Abbas A.A
SUBJECT: REQUEST FOR REPAIRS
Dear Bob James,
I am the tenant of apartment number 101 and, following our telephone conversation, I am writing to let you know about some repair work that needs to be done.
The gas boiler is not working properly as it keeps cutting out. This means that I do not have a reliable source of heating and hot water.
I am sure you will understand that this repair is causing me inconvenience as I need to have heating and hot water available for when my family needs it. To deal with the problem, I often have to use electric heaters to keep warm and boil kettles

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