...Student Self-administered case study Importance of Diversity In The Workplace Case summary: Case duration (Min): Human Resource Management (HRM) 45-60 Promoting diversity Worldwide This case focuses on DIFFERENCE ‐ Interacting and working productively with others and how best to use human resources to meet organizational goals through high levels of performance (motivated, effective and efficient workers) and competing in the global marketplace. We begin this case by exploring the changing nature of the workplace; We then explore what is meant by diversity and consider the business case for promoting and managing diversity within contemporary organizations. Learning objectives: Evaluate diversity and multiculturalism as a source of sustainable competitive advantage and identify the benefits of diversity for organizations. Case problem: What is meant by diversity and should organizations seek to be diverse? Company Aramark http://www.aramark.com/ Food ‐ Major Diversified ARAMARK is a leader in professional services, providing award‐winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine's 2009 list of "World's Most Admired Companies," ARAMARK was ranked number one in its industry. ARAMARK seeks to address issues responsibly that matter to its clients, customers, employees and communities by focusing on employee advocacy...
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...In today's hyper-competitive marketplace, understanding what fosters and forwards employee motivation--and, thus, organizational performance--is critical. Based on theories, studies, best practices, case studies and resources about motivation, this solutions-focused research article presents valuable information for the senior HR leader seeking competitive advantage. ********** Introduction In today's marketplace, where companies seek a competitive edge, motivation is key for talent retention and performance. No matter the economic environment, the goal is to create a workplace that is engaging and motivating, where employees want to stay, grow and contribute their knowledge, experience and expertise. Motivation is generally defined as the psychological forces that determine the direction of a person's level of effort, as well as a person's persistence in the face of obstacles. The direction of a person's behavior refers to the many possible actions that a person could engage in, while persistence refers to whether, when faced with roadblocks and obstacles, an individual keeps trying or gives up. (1) The responsibility for motivation is three-fold: it falls on the senior leadership, the direct manager and the employee. Numerous factors are involved, from trust, engagement and values (individual and organizational) to job satisfaction, achievement, acknowledgement and rewards. Motivation is essential for working autonomously, as well as for collaboration...
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...Talent and Competitiveness In the United Arab Emirates A study by Aleron Partners in conjunction with Boyden Global Executive Search Aleron Partners London │ Dubai │ Singapore 2 Aleron Partners FZ-LLC 2012 © Contents Foreword by Matthew Lewis – Boyden Global Executive Search Executive Summary: ‘The Two Page Version’ 1. Introduction 2. The Economics of Talent 3. People Power 4. Acquiring Talent Olympic Potential Opportunity for the UAE An Example More Money, More Problems pg 14 pg 20 pg 28 pg 34 5. Managing Talent 6. Making Decisions 7. Final Remarks Investing in People Better by a Margin Starting the Process pg 48 pg 64 pg 72 3 Aleron Partners FZ-LLC 2012 © 4 Aleron Partners FZ-LLC 2012 © Foreword by Matthew Lewis Much has been written about the Macro and Socioeconomic impact on the UAE and its economy since the global financial crisis – the oil price, the Arab Spring and on-going Middle East instability are all valid factors in this regard. What we have not seen until now is the resultant effect and impact on the often overlooked but most important assets of any business – its people and their productivity. Our research seeks to fill that omission. The period from 2008 to 2012 has seen a cataclysmic shift in the fundamental areas of demand, quality and flexibility of the talent pool in the UAE. High costs of expatriation and the regional pressure of localisation have put more focus on the productivity of people...
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...PART 3: DIAGNOSING THE CHANGE Change is inevitable to every organization. For the sustainability of the company Kingfisher Airlines it is necessary to diagnose the various change agents and keep them upgraded so that the flexibility against the unforeseen market failures could be mitigated at large. For effective change management and implementation of newer changes Kingfisher Airlines need to reshuffle its workforce and human resource management needs to be improvised at large (Hindustan Times, 2012). The post effects of FDI in domestic airline industries are shocking and have stirred huge momentum among the workforces at kingfisher. Recent headlines show that the management of this sinking cash strapped airline has been asking its staffs to return back to work as the employee turnover has crossed the benchmarks. Not only the employees but many senior strategic mangers are unhappy with the decision making approaches of the current CEO Sanjay Aggarwal and the whole hierarchical support has been disrupted and misbalanced at large (Hindustan Times, 2012). Under such circumstances it is of utmost need to identify the changes and provide recommendations to tackle them effectively. The following facotrs are to be adressed for diagonising and managing change at Kingfisher Airlines. The success and failure of today’s firms are largely dependent on the ability of the firm to diagnose the changes and implement them optimally. Change may have positive and negative results. Best able...
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...Taleo Case Study IBM Taps Taleo to Provide Recruiting Technology for Global Outsourcing Clients In today’s challenging economy, now more than ever, strategic recruiting must adapt to the business cycle. There are fewer requisitions and more candidates clamoring to fill them. And in large global organizations, there are competing challenges as well – multiple ERP systems; regional applicant tracking systems; organizational complexity driven by M&A, divestures and legal compliance. In times like these, many companies simply trim headcount and hope to wait out the storm. IBM sees this as a time to transform talent management for business, clients, and the world. IBM sees a vision of a smarter planet, one that is instrumented, interconnected and intelligent. It is putting this vision into action with solutions such as smarter energy grids, smarter traffic management and a smarter healthcare infrastructure. IBM believes that now— when the going is the toughest— is the time to invest in the future. Why? Because the companies that focus on value, exploit opportunities and act with speed will come out of these tough times the strongest and the most capable of competing and winning in the marketplace. This is precisely why IBM turned to Taleo when it decided to invest in Recruitment Process Outsourcing (RPO) in 2008. In 2004, IBM launched its Human Resource Outsourcing (HRO) practice to enable Fortune 500 clients to make the most of globally integrated workforces and drive better...
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...question. 3. Give your opinion for solving each of the problems mentioned in second answer. | | Contents Africa is experiencing extraordinary growth 2 Challenges 2 Challenge #1 Education 2 Challenge #2 Unemployment 3 Challenge #3 South Africa's growth path is highly resource intensive and hence unsustainable 4 Solutions 4 Solution # 1 - Improve education form the bottom up 4 Solution # 2 – Address unemployment from a new angle and become More attractive to Global business and entrepreneurship 6 Solution # 3 - Reduce the need for commodities and Invest in technology and entrepreneurship 8 Conclusion 8 Africa is experiencing extraordinary growth, In fact this decade has seen more growth for Africa than any other time in history making it six in the world’s 10 rising economy’s. Life expectancy is improving and HIV rates are down almost 30%. Malaria is also down and despite SA having the highest concentration of HIV in the world, African children born today are increasing their life expectancy one year for every three years over the last a decade. Education rates are increasing 25%, and more young educated man are entering the South African workforce. Yet despite these growth factors South Africa, and the continent of Africa as a whole, is still viewed as an unstable and corrupt environment. While it’s true there is still corruption, poverty and rampant disease throughout the continent current studies demonstrate these inflammatory...
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...SUMMARY OF THE CASE This case details South Africa’s “benefit-detriment” relationship with Foreign Direct Investment (FDI). Since 2002, South Africa has given incentives to foreign investors through its strategic industrial project (SIP). These seem to have help South Africa attract more FDI. Between 2000 and 2007 the value rose from UD$43.4 billion to UD$ 69.4 billion increasing purchasing power, improving infrastructure, relatively inexpensive natural and labor resources, and strategic position within the global economy. Over time, many expected that the post-apartheid government of South Africa would take revenge against the previous elites of the country, including foreign companies, and discourage new foreign investment. Instead, the new government has adopted a largely pro-business attitude and has actively courted FDI. The results of this policy have been somewhat mixed. Despite gigantic opportunity, many foreign investors have been reluctant to enter the South African market due to low economic growth rates, continued political instability, and high security risks. APPLICATION OF THEORY Government policies both encourage and restrict foreign direct investment activities. Foreign direct investment (FDI) can take the form of a foreign firm buying a firm in a different country, or deciding to invest in a different country by building operations there. An example of FDI is given in the opening case of FDI in South Africa. The goal of the case of FDI in South Africa...
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...TruNet Telecom Inc and Corporate Social Responsibility Introduction The World Business Council for Sustainable Development defines Corporate Social Responsibility (CSR) as the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce, their families and the local community and society at large. It is an attempt by organizations to take responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities and other stakeholders, as well as the environment. CSR has become a strategic imperative for corporations world-wide as the pressure to play a more active role in the social and environmental impacts of their business grows. The most successful CSR programs in the future will be those that integrate their social and environmental goals into their core business function. They will implement many levels of CSR activity, from fundraising and employee donations, to community involvement through volunteering, and environmental improvement of their business processes (TVF, 2004). There are many arenas a company can consider when developing a strategy for corporate social responsibility. The strategy I am putting forth for TruNet Telecom will focus on four areas: environmental, ethics, sustainability, and legal. The following pages will discuss what the company is currently doing to fulfill these areas as well as make recommendations...
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...MA International Business Management Cross-Cultural Management -HRP009N ‘Learning strategies rely heavily on employee involvement’ you need to add the full title of the topic as given in the handbook Autumn Semester 2011-12 December 5th 2011 Dayana Lima Rodriguez Table of Contents Introduction ................................................................................................................................ 2 Summary of the case study......................................................................................................... 3 Theories .................................................................................................................................... 34 Criticism ..................................................................................................................................... 6 Analysis of the case study .......................................................................................................... 7 Conclusion .................................................................................................................................. 7 References ................................................................................................................................ 10 Page | 1 Introduction Globalisation has forced markets to be in constant development and with that companies are also becoming more knowledge-based than ever before. Therefore, it is of great importance for any...
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...scope of an organisation over a long- term, which achieves advantage in a changing environment through its configuration of resources and competences’. However there have been many debates varying from academics to critics about what strategic human resource management (SHRM) actually embraces and implies for organisations. Definitions range from 'a human resource system, that is tailored to the demands of the business strategy', (Snow, 1984)to 'the pattern of planned human resource activities intended to enable an organization to achieve its goals' (Wright and McMahan 1992). However, organisations that invest in SHRM anticipate receiving a return on their investment. Contents EXECUTIVE SUMMARY 2 Company Overview 4 Mission & Values 4 McDonald’s Strategy 4 McDonalds Human Resource Planning (HR practices) 5 Equal opportunities to diversity management 5 Managing Cultural Diversity in McDonalds 5 Culture...
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...Health Care Workforce Planning Model Contents Executive Summary...................................................................................................................1 Getting Started with a Workforce Planning Model .................................................................2 Data – Collecting, Understanding, and Using ........................................................................3 Strategy – Understanding and Addressing the Business Need .............................................9 Planning – How to be Prepared for the Future .....................................................................12 Evaluation – Understanding Success ..................................................................................21 Conclusion ...............................................................................................................................23 Literature Review ....................................................................................................................24 Acknowledgements.................................................................................................................26 Executive Summary is aging at a rapid rate; health care reform is expected to bring millions more patients into the system; and there are anticipated shortages in numbers of trained health care professionals to care for these patients. Therefore, the need to start now to develop more effective and efficient workforce planning models...
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...www.hbr.org How the best Indian companies drive performance by investing in people. Leadership Lessons from India by Peter Cappelli, Harbir Singh, Jitendra V. Singh, and Michael Useem Included with this full-text Harvard Business Review article: 1 Article Summary Idea in Brief—the core idea 2 Leadership Lessons from India Reprint R1003G Leadership Lessons from India Idea in Brief The leaders of India’s biggest and fastestgrowing companies take an internally focused, long-term view and put motivating and developing employees higher on the priority list than short-term shareholder interests. To engage employees, these leaders create a sense of social mission that is central to company culture, encourage openness by developing and personally modeling systems that provide transparency, empower employees by enabling communication and pushing decision making down through the ranks, and invest heavily in training. These individual practices aren’t new, but Indian leaders combine them in a coherent package and give them consistent emphasis. The authors advise that Western leaders adapt this managerial approach to their own circumstances, pursuing in particular two readily achievable goals: investing in training, and strengthening social mission. COPYRIGHT © 2010 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. page 1 How the best Indian companies drive performance by investing in people. Leadership Lessons from India by Peter Cappelli...
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...MEN’S WEARHOUSE CASE STUDY GROUP 1 Overview of Case The case study from the Stanford Graduate School of Business that is subtitled: Success in A Declining Industry is a detailed description of the events that led to Men’s Wearhouse success. Men’s Wearhouse is a specialty retailer for clothing tailored for the businessman of the past and present. Since its first store in 1978, it had developed rapidly into over 1,175 stores nationwide (Hoover, 2012). Men’s Wearhouse developed its own culture, management theories, and practices. In the case study the external environment of this industry was fiercely aggressive with many companies closing due to financial strains. Founder and CEO of Men’s Wearhouse, George Zimmer saw the “untapped human potential” of his employees as the key asset rather than property, plant, and equipment. According to Zimmer, the company’s five stakeholder groups in order are: Employees, Customers, Vendors, Communities, and Shareholders. He believes that if you take care of your employees first, they will in turn take care of your customers, who will then in turn take care of your top-line growth (Nishimura, 1993). Men’s Wearhouse implemented management systems for compensation and staffing, promotion and career development, and communication with employees at all levels. It has been said, “They instituted unusual and groundbreaking workforce management strategies...
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...Finance and Performance Management Mastery and the High Performance Business At Accenture, we have always believed that a direct correlation exists between the sophistication of an organization’s finance and performance management capabilities and its overall performance. 2 Now, we’ve put that theory to the test. In a recent landmark study, Accenture examined the relationship between finance and high performance. The results show a tangible link and strong correlation between a high-performance business and mastery of a new finance competency set. The results also reveal that those companies that created the greatest value have embraced entirely new ways of thinking about finance and performance management. Achieving High Performance Accenture defines high-performance businesses as organizations that consistently outperform their peers over a sustained timeframe (typically 5 to 7 years) and across business cycles, industry disruptions and CEO leadership cycles. These companies deliver consistently upper-quartile total returns to shareholders. They create returns on invested capital significantly in excess of the cost of capital and drive profitable revenue growth faster than their industry peers. In short, they are lean, responsive to changing competitive fundamentals and consistently rank as market leaders. How do they do it? Accenture embarked on a major research program to identify the attributes and practices that distinguish high-performance businesses from...
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...A Dissertation Report On “Putting HR on Balanced Scorecard” (A Case Study of Verizon) (SUBMITTED TOWARDS PARTIAL FULFILLMENT OF POST GRADUATE DIPLOMA IN MANAGEMENT) (Approved by AICTE, Govt. of India) ACADEMIC SESSION (2008-10) Under the guidance of: Submitted by: Supervisor Name Your Name Lecturer (college name) Roll: - PGDM-08/012 College Address PREFACE There is a famous saying “The theory without practical is lame and practical without theory is blind.” Alignment of the Human Resource with the overall strategy of the company is a very big and toughest challenge for the company. Human resource is an important part of any business and managing them is an important task. Our institution has come forward with the opportunity to bridge the gap by imparting modern scientific management principle underlying the concept of the future prospective managers. To the emphasis on practical aspect of management education the faculty of College Name has with a modern system of practical training of repute and following management technique to the student as integral part of PGDM. ACKNOWLEDGEMENT “It is not possible to prepare a project report without the assistance & encouragement of other people. This one is certainly no exception.” On the very outset of this report, I would like to extend my sincere & heartfelt obligation towards all the personages...
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