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Case Study: Brussels and Bradshaw

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Brussels and Bradshaw
William Schweizer
Grantham University

Abstract
Some of the most sort after internships or jobs are not always what they seem to be. In the case study “Brussels and Bradshaw” we get to look at some of the hurdles a young intern must face. We will then look at ways to improve an old fashion monolithic organization like Brussels and Bradshaw and remove the obstacles that this intern endured.

Brussels and Bradshaw In this case study we read about a young female intern (Audrey Locke) working for a firm named Brussels and Bradshaw. Brussels and Bradshaw is a well-known investment banking company that Audrey Locke desired to intern for. Audrey was well prepared for this opportunity and had the resume to back it up. The down turn in the economy made this internship more competitive and prized. Audrey was warned of the intensity, at Brussels and Bradshaw, by some of her friends. The position was offered to Audrey and she immediately accepted it. Audrey made it through the whole summer, but she could have been given a better work experience. The issues that troubled Audrey were many, and may be too burdensome to overcome. The training, in Chicago, went rather smoothly for Audrey and she was eager to report to the Toronto office and begin working. The initial assignments given to Audrey, were given without instruction. Audrey’s mentor (Jake Frescott) and assigned buddy (Christine Page) were nowhere to be found. In fact Audrey was not formally introduced to Christine until the fourth week of the internship. When Audrey and Christine were seen together, they were dubbed “the sorority girls”. This was a monolithic organization comprised of mostly males and apparent gender issues. The Project manager (Sean Patterson) that Audrey was working under was stagnate in his position for years. Sean seemed to be disgruntled by the lack of mobility and took it out on Audrey. Sean may have been altering Audrey’s work to make her look bad. Fake deadlines were given regularly to employees, which put unneeded stress on them. There is no one employed by the company to handle any Human resource issues. Kelly Richards handled some human resource administration but was not formally trained in the field. When Audrey would inform Kelly of issues, Kelly told her to handle them herself. Long hours were worked on a regular basis and there was no evidence of any work life balance in this organization. Money was the only motivation in this organization. Audrey completed the summer internship, but could have had a much better experience. Brussels and Bradshaw can hire qualified and trained Human Resource professional to address all these issues. Introductions to a mentor and buddy should be made the first day or week. Detailed expectations should be outlined and reviewed regularly. All employees should be given training in diversity, discrimination, and ethics. Understanding others goes an extremely long way. A trained human resource professional would be able to redesign Sean’s position to find ways to motivate him. Job demands and schedules adjusted to healthy levels would increase the organizations health. If Brussels and Bradshaw had trained human resource professional, then Audrey would have had a healthier experience. Audrey showed signs of emotional stability and that helped her endure the internship. If Brussels and Bradshaw were a healthier organization, then Audrey would have been able to enjoy her internship.

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