...Cathy developed the pressure-cooked chicken breast sandwich in 1961 which made his fortune. Soon after creating the sandwich he opened the first Chick-fil-A restaurant in the Green briar Shopping Center in Atlanta. With only minor setbacks this company has become one of the largest privately owned restaurant chains in the country. Chick-fil-A included more than 1,800 restaurants in the United States By 2014. Cathy maintained his company’s focus on people rather than profits throughout his success, and for that reason Chick-fil-A would remain closed on Sundays, use an innovative formula for developing managers and restaurants, and provide college scholarships to employees. WinShape Camps is another part of the foundation that provides summer camps at Berry College for boys and girls. Chick-fil-A has always benen known to go beyond being a family-owned business and work hard at being family friendly. Truett Cathy and his wife took in more than 150 foster children and later established the WinShape Center Foundation, which supports foster care for disadvantaged children. He wrote and published several books about his early life and growing up and also his unexpected approach on the business world and business...
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...“Let’s do this!” shouts Joe Buffalo Sauce. “Yes!” replies Jonesie Peanut Butter Cup “Oh totally..” sarcastically responds Albert Chicken Wings They were on their way to Chick-Fil-A to begin their first day at the job and decided to create their famous foods! Joe Buffalo Sauce was going to create his scrumptious peanut butter cups. Joe Buffalo was the independent one in the group rocking his shaggy buffalo sauce hair. Jonesie Peanut Butter Cup was going to make her mouthwatering buffalo sauce! Jonesie Buffalo Sauce was as funny as a clown! She always wore her peanut butter hat! Soon later, when they arrived both Joe Buffalo Sauce and Jonesie Peanut Butter Cup began to work! Albert Chicken Wings was usually the boring one in the group....
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...I do not desire to simply operate a franchised restaurant business. I desire to grow a brand that is close to my heart and influences people that I would otherwise not be able to reach without partnering with Chick-fil-A. I want to be self-employed so that I may use my leadership skills and entrepreneurial spirit to develop others. There are three key factors which cement my decision that being a Chick-fil-A Owner/Operator is the right fit: my ability to win the hearts of others by growing and serving them, consistent values between myself and Chick-fil-A, and the ability to achieve strong results through systems and accountability. I possess the innate ability to win the hearts of others by getting to know them personally and pouring our...
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...I am choosing the Chick-Fil-A Restaurant and the owner Mr. S, Cathy Truett, which is one of the top leading chains in the fast food industry. Chick-Fil-A has been successful for over 60 years all is because of Mr. Truett Cathy’s philosophy and principles developed as the Founder and Chairman. Chick-fil-A and Mr. Truett Cathy has exemplified good leadership qualities for by implementing his cultural and leadership lesson from the farm he create a 9 step concept in how to be a great leader, one of the concept is Leading By Example rather than leading from his corporate office he spend the majority of his time in the restaurants interacting with Chick-fil-A's manager and team members. Mr. Cathy engaging and developing of his restaurant stem...
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...Chick-Fil-A Case Study Isael Cartagena Eastern University This paper was prepared for BUS 300, taught by This case study is about how Chick-fil-A has become an industry leader and in my opinion changed the way we look at fast food. They have found the balance between the financial objectives and the desire to be ethical in business. They are rich with religious values and have no problem showing this. They show this by being closed on Sunday as a way of honoring God and trying to direct their attention to more important things than business. They also show this by having a very extensive corporate giving program. The company has helped thousands of restaurant employees, foster children, and other young people through the WinShape foundation that they established in 1984 to help “shape winners”. They also offer housing, scholarships, summer camps, marriage counseling. Chick-fil-A also has very unique marketing strategies. It’s “Eat Mor Chikin” campaign is one of the longest-running advertising campaigns in the United States. The campaign started with one billboard and since then has grown to clothing, merchandise, tv advertisements, and an annually produced calendars. Chick-fil-A also sponsor collegiate sports with such things As the Chick-fil-A Bowl in college football which also builds its brand. Chick-fil-A has grown since its opening to $3 billion in sales by 2010. It also has grown in size as far as locations with ribbon cutting ceremonies...
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...Chick-Fil-A Case Study Marketing Principles 3/11/2011 Jamie Roof I very much enjoyed listening to this video case. I had no idea what Chick-Fil-A came from and why it is so good. The only time I have come across the restaurant is when I am shopping. I tend not to eat when I shop so my experience with this company is very minimal. It is very good from what I remember. I am a big foodie and love trying new things. It is very refreshing to see a restaurant start off the way it did with hard work and dedication and then seeing what it has become many years later. I also think it is wonderful to see the founding family still involved in present operations. The entire campaign for Chick-Fil-A gives me a chuckle every time I come across it. The fact the menu is all chicken products with a cow spokesman are very ironic and perfect at the same time. I really like beef, but chicken tends to be a much healthier alternative. I like to know how my food is being prepared and for that reason, I usually steer clear of fast food restaurants. It was very nice to see a company that hand breads its chicken daily in order to preserve freshness and quality. When the VP of Marketing was talking about the chain, I agreed most with his comments regarding the fact consumers will spend money on quality ingredients. With that being said, Chick-Fil-A does have a slightly higher price tag than some other top competitors, but the quality is bar none. I will spend more for quality. I think most...
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...Instructor: Stacee Johnson-Williams Introduction to Business and Technology Case Study #2 Chick-fil-A SWOT June 5th, 2010 According to http://www.chick-fil-a.com/#storyChick-Fil-A was first started by a man named Truett Cathy, when he opened the Dwarf Grill in Hapeville, Georgia by inventing the boneless chicken. (1) Chick-fil-A Inc was created in early 1960s with Chick-fil-A being the first restaurant to be opened inside shopping malls starting in 1967 in Atlanta. (2) Chick-fil-A brings in 2.9 billion annually with more than 1400 stores open in 38 states and Washington D.C. (3) They are family owned and privately held with a mission statement of ”Be America’s Best Quick-Service Restaurant”. (4) Opened in shopping malls first, Chick-fil-A is currently located in 368 malls across the country. (5) In 1986, at customers demand, stand alone Chick-fil-As were opened and as of today there are 800 stores located across country. (6) In Atlanta there are twelve Chick-fil-A Dwarf Houses that offer full service, counter service and drive through service. (7) Included under the Chick-fil-A Inc are Truett Grills, which features a 1950’s style themes serving full Chick-fil-A menus along with selected items from the original store, currently there are three of these full service restaurants. (8) To add to the rest of the stores there are 200 non-traditional outlets located in college campuses, hospitals, airports and industrial locations and ten satellite/lunch counters serving office...
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...Chick-fil-A Case Study Part I: Background Information Chick-fil-A It all began in 1946, when Truett Cathy opened his first restaurant, The Dwarf Grill, in Hapeville, Georgia. The Dwarf Grill, Truett’s original and later named the Dwarf House, offers an extensive menu and provides customers a choice of table service, walk-up counter service or a drive-thru window. 11 Chick-fil-A Dwarf House restaurants are currently operated in the metro Atlanta area today. Credited with inventing Chick-fil-A’s boneless breast chicken sandwich, Cathy founded Chick-fil-A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. Their mission is to “Be America’s Best Quick-Service Restaurant,” and that they proved to be. Since Chick-fil-A’s launch, they have steadily grown to become the second largest quick service chicken restaurant in the United States, with over 1,615 locations in 39 states as well as in Washington D.C while remaining one of the nation’s largest privately held restaurant chains. Sales for the company reached an all time high in 2011 at $4.1 billion which reflects a 13.08 percent increase over the chain’s 2010 performance and a same-store sales increase of 7 percent. To achieve this success, Chick-fil-A focuses on following a few simple rules: listen to the customer, focus on getting better before trying to get bigger, put emphasis on quality. Chick-fil-A...
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...determining the feasibility of any new organization venture. Every business must scrutinize every aspect of their prospect operations to ensure they have covered every single component to ensure maximum success going forward. Once companies have gathered the necessary information through their research, they can properly assess the feasibility of their vision and make an appropriate decision. Comprehensive Analysis The fast food industry is continuing to grow and expand throughout the world, and each company is contemplating their role and position within this competitive environment. Chick-fil-A is no exception to this movement and is currently the number one fast food chicken venue in the United States. Despite their regional popularity, they do not have a significant presence in the international market for fast food. As Europe specifically the UK continues to add more fast food chains, Chick-fil-A has set their sights upon this market to expand their global presence. Before they begin organizing and planning their new vision, a high level of market research is necessary including a crucial analysis involving regional, country, and product. Region Analysis Regional Alliances and Economic Integration The UK is the third largest economy in Europe after Germany and France. Sixty percent of food produce is by UK’s agriculture,...
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...ASSESSED WORKING PROJECT HAVAIANAS & DUKKY(Chick-Fil-A) Marketing and Value 2010 Marketing Action 1: Havaianas Campaign History The history of Havaianas started in the earliest 20's, when Scotsman Robert Fraser arrived in Brazil and began manufacturing flip flops based on the traditional zori sandals, a Japanese product. At that time, sandals were very different. It was only in 1958 that Havaianas that we know today were designed with rubber. That was the birth of the trademark Havaianas (1962) In the 1960s, Havaianas were sold at small, neighbourhood stores for a low price, displayed between house cleaning products and were purchased exclusively by the lower classes. That kind of product exposition and public turned Havaianas known as “chinelos de pobre” (poor man’s flip flops). The style of the product wasn’t elaborated. The model was basic and it was available only in a limited range of colours (4 colours), even though the products were strong, durable, comfortable and cheap. And that was what made Havaianas so popular in Brazil. Indeed, one year after had been launched more than 13,000 pairs were produced every day The success made raise the interest of other companies and imitations of Havaianas began to appear in the 70’s. To respond to this movement, the company launched a campaign called “Havaianas: As Legítimas” (Havaianas: the Legitimate Ones) embodied by a famous Brazilian humorist, Chico Anysio. It was in 1988 that sales started to decline, going...
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...Case Study – Never on Sunday 1. The personal beliefs of McCoy and the Cathy families influenced the organizational culture by only expecting from their employees what they expect of themselves. People deserve a day of rest. They deserve a break. The McCoy’s and Cathy’s share their values and beliefs and incorporate this into the expected behaviors. Their cultural rules based on their Evangelical Christian belief in their faith through letting their “feet do it” shows the commitment to their God through what they do. 2. The lessons for developing high performance organizational cultures for business that are not family run is that it is proven effective. It is a golden rule that all parents teach their children as they grow up. Treat others the way you would want to be treated. Business relationships are not different. This relationships need to follow the golden rule too. Companies can use organizational development techniques to manage, nurture, and guide cultural change and adaptation. With strong commitment to collaborative efforts and human values (the golden rule), group and/or individual intervention is effective. 3. The challenges for a new leader who is interested in moving their organization in the direction of the McCoy’s or Chick-fil-A is to get management to buy in that a day’s worth of lost sales is worth the moral and positive attitudes of the employee’s. Employees consider the no workday as a benefit and feel rewarded. Feeling rewarded...
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...Servant-Leadership Theory from a Socially Constructed World View and a Biblical World View Mark J. Dixon Jr. Liberty University Abstract Servant-Leadership Theory has been a progressive theory in which much study has been done. Robert Greenleaf began using the term servant leadership to encourage leaders to first want to serve. There are two different world views discussed in this research paper that will shed light into what it takes to be a servant leader and how it can be successful if there is a full understanding of the theory present. There is the secular and the biblical world view in which differences in the two are identified. Servant-Leadership is meant to be more than just a way to see positive outcomes in a business, but it also transfers into effecting people’s lives. An attempt to enhance understanding and the question trying to be answered here is what separates the secular view of Servant-Leadership Theory from the Biblical worldview. This paper examines the characteristics and goals of servant-leadership though both worldviews to give a better understanding of servant-leadership theory. Keywords: servant-leadership, characteristics, biblical, secular Servant-Leadership Theory from a Socially Constructed World View and a Biblical World View There has been much attention given to leadership theories since the introduction of Servant-Leadership Theory by Robert Greenleaf in 1970. Greenleaf’s intent for servant-leadership is to help not only the leader...
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...McDonald’s Case Study V McDonald’s perceived product positioning maps in comparison to their corporate strategy do line up to what is expected. There are areas for improvement in relation to their direct competition in every town. In reference to EPS/EBIT, it is relevant to their strategy implementation. McDonald’s product positioning maps do line up with their corporate strategy. Their strategy or motto is “Plan to Win”. When I think of a fast food restaurant winning, I think of winning over the masses of customer traffic. They certainly do this well. What makes up this strategy is; continued growth in the US and abroad, being a sustainable company, new items, new designs of business models, and remaining very competitive (NMINM's University, "n.d."). There is nothing about being the best quality, friendliest customer service, healthiest option, or most comfortable atmosphere. In these categories, I feel that they want to just do better than they have in the past with continued improvements. When you take a look at these product positioning maps, they tend to fall on the lower ends and very conservative in many fields such as atmosphere, quality, healthy choices, and limited choices (NMINM's University, "n.d."). Areas they tend to do better than some of their competition is speed of service, taste, and price (NMINM's University, "n.d."). This is in line with sales. These are the categories that the masses of customers tend to pay more attention to. There are over 32,000 units...
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...Marketing Tina Frank MKT/421 July 15, 2013 Roger Houthoofd Marketing has taken on new meaning in economic s these days. It used to be that a person heard the word “market and the consumer would think of a store to purchase items needed for personal or home needs. When a person thinks the term “market” he or she usually think of advertisements. In this paper will define what marketing is. The importance of marketing in organizational successes will be addressed with examples of the business world to support the explanation. Marketing is defined as “a process of production and exchange that is concerned with the flow of goods and services from producer to consumer” (Marketing, 2013, na), Marketing is a wide spectrum that starts with people who develop the product to the simplest handling of the product. While in the past marketing of a product was solely done by word of mouth and channels to get merchandise was slow, marketing still existed usually in shops or merchandise stores. With the increase in use of the automobile and paved roads companies have had an easier time to get goods from one place to another. With the invention of the Internet, television, and radio, it has become easier to market items that consumers need and want. With this advance in economics and technology new stores popped up nearly...
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...friends what happened? How would you feel? This is exactly what happened to 43 year old Kristie Nesby. What seemed to be a normal day for Nesby instantly changed after a visit to Chick-Fill-A. On June 23rd 2016, “Kristie Nesby was accused of committing a robbery, running down and killing a 71-year-old woman, and then carjacking two different women.”...
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