Please read through the following Case Study and complete and submit at least two of the following templates, with a final report containing recommendations. Please download these templates from eCampus, in the same area where this document is located.
• A Training Needs Analysis (TNA) • Set a schedule for future training • Key Performance Indicators • Priority Matrix
The report should contain a maximum of 450 words (approx. 1.5 pages) in total. Refer to your completed attachments and explain the processes you have undertaken to respond to this Case Study:
• Identify current issues within this Case Study • Explain training/development strategies you are recommending for rectifying the situations • State the reasons for selecting the training/development you are recommending, and finally, • Provide some simple recommendations for the organisation to ensure core skills are maintained and built on in the future.
|Situation |
|An organisation is frequently receiving complaints about the behaviour, and standards of work of an Administration Team (total of 3 |
|administrators) in a medium sized organisation. They manufacture, supply and deliver gym equipment across Australia. |
|Comments from different managers are that this team is not meeting their goals, and consistently arriving late at work. Some are
