...INTRODUCTION In the organized segment, banking system occupies an important place in nation’s economy. It plays a pivotal role in the economic development of a country and forms the core of the money market in an advanced country. The commercial banks in India comprise of both Public sector as well as private sector banks. There are total 28 Public sector and 27 private sector banks are functioning in the country presently. Banks have to deal with many customers everyday and render various types of services to its customer. It’s a well known fact that no business can exist without customer. Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy. Customer satisfaction is unambiguous and abstract concept and the actual manifestation of the state of satisfaction will vary from person to person and service to service. The state of satisfaction depends on a number of both psychological and physical variables. BANKING INDUSTRY: AN OVERVIEW For centuries banks have played an important role in financial system of the country. The vital role continues even today although the form of banking has changed today with changing need of the economy and individuals...
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...THE SOCIAL EFFECTS OF FACEBOOK ON FEMALES OF ISLAMIC UNIVERSITY IN UGANDA A CASE STUDY OF MAIN CAMPUS, MBALE BY ANGAIKA SYMPATHY 113-023051-09596 A RESEARCH REPORT SUBMITTED TO THE FACULTY OF SOCIAL SCIENCES IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF A BACHELORS DEGREE IN MASS COMMUNICATION OF ISLAMIC UNIVERSITY IN UGANDA JULY 2016 GLOSSARY Acquaintances - A person whom one knows but who is not a particularly close friend. Cognitive - Based on or capable of being reduced to empirical factual knowledge. Collaboration - To work jointly with others or together especially in an intellectual endeavor. Consensual – Existing or made by mutual consent without an act of writing. Correlate – Either of two things so related that one directly implies or is complementary to the other. Cramming - To prepare hastily for an examination. Cravings - An intense, urgent, or abnormal desire or longing. Demography - The statistical study of human populations especially with reference to size and density, distribution, and vital statistics. Exclusion - The act or an instance of excluding. Flourish - To be in a state of activity or production. G.P.A. - Grade Point Average Gregarious - Tending to associate with others of one's kind. Immersion - The act of immersing or the state of being immersed. Inconclusive - Leading to no conclusion or definite result. Innocuous...
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...Materials and the Environment (L1): 1. In your own words describe what “Sustainability” means. Name one tool that we have used to quantify (measure) sustainability and describe it in few sentences. -Ability to satisfy the basic needs of today without compromising the ability of the future generations to satisfy their needs. (L1 S8) -Characteristics of a process that can be maintained at a certain level indefinitely -Ability to sustain a way of life indefinitely -To only utilize nature’s resources at a rate which they can be replenished naturally -Resources are not limitless Can we grow indefinitely? (L1 S9) -Measured by: cost, time, maintenance, reuse/recycle, resource consumption (L1 S12) -Tool- Life Cycle Assessment (L1 S12) -LCA is to determine the TOTAL cost, energy, consumption, eco-impact, of a structure over its entire life cycle: Material production, transportation, construction, in service(+maintenance), end of life (disposal or reuse) (L1 S13) -Life cycle cost and societal costs are calculated using similar principles. (S13) 2. What does “Resilience” mean in the context of civil infrastructure? Infrastructure’s ability to resist effects of the environment and rebound back to its normal state. (ex. Earthquakes, etc.) 3. By giving an example, explain how a material (e.g., steel panels used in automobiles) impacts the environment and our energy consumption during its service life. Concrete production- during production CO2 is released...
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...UNIVERSITY OF THE PHILIPPINES Bachelor of Arts in Communication Research Joyce M. Aguillon Precious B. Romano SmokeCheck: A Study on the Effects of NCR Male High School Students’ Exposure to and Recall of Anti-Smoking Advertisements to Their Perceptions of and Attitudes toward Smoking Thesis Adviser: Professor Randy Jay C. Solis College of Mass Communication University of the Philippines Diliman Date of Submission April 2012 Permission is given for the following people to have access to this thesis: Available to the general public Available only after consultation with author/thesis adviser Available only to those bound by confidentiality agreement Student’s signature: Student’s signature: Signature of thesis adviser: Yes No No UNIVERSITY PERMISSION I hereby grant the University of the Philippines non-exclusive worldwide, royalty-free license to reproduce, publish and publicly distribute copies of this thesis or dissertation in whatever form subject to the provisions of applicable laws, the provisions of the UP IPR policy and any contractual obligations, as well as more specific permission marking on the Title Page. Specifically I grant the following rights to the University: a) to upload a copy of the work in these database of the college/school/institute/department and in any other databases available on the public internet; b) to publish the work in the college/school/institute/department journal, both in print and ...
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...Research Critique, Part 1 Grand Canyon University: NRS-433V April 03, 2016 Research Critique, Part 1 While reading a research article, it is important to be able to critique the article properly. A thorough critique would enable the reader to make an educated opinion with regards to the scientific study. In this paper, a research article about urinary catheter removal after surgery will be critiqued. The problem statement, purpose and research questions, literature review and conceptual/theoretical framework will be reviewed. Problem Statement Catheterization is a frequently part of care for various surgical procedures. The study confirmed that patients lacked knowledge in catheterization and most of the patients were limited in decision making on when the catheter was to be removed. The clinical problem and research problem that led to the study being carried in the clinic was that the use of urinary catheter on patients, whom had not vacated the hospital. This lead to advanced bacterial settlement in the bladder at a rate of about 5% on a daily basis (Bhardwaj, et al., 2012). The increasing threat of the CAUTI infection steered the adoption of major interventions for the lifesaving initiative. The motive of the study was to reduce chances of the patients who had surgical experience and had been catheterized from being infected with CAUTI. Repetitive placement of a urinary catheter for lengthier period of more than two days after surgery was...
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...structural equations model, creates a second-order factor analysis model for each of the strategies SO, ST, WO and WT and the best model is chosen according to the AIC criterion. Comparing this approach to ANP reveals that ANP method is very complex and time wasting while the mentioned method is very easy and simple. Keywords:Foreign exchange market, SWOT analysis, second order factor analysis, criterion AIC, structural equations model, the ANPmethod th © 2013 The Authors. Published by Elsevier Ltd. 2013 Published by Elsevier Ltd.Selection and/or peer-review under responsibility of the 9 International Strategic Selection and peer-review under responsibility of the International Strategic Management Conference. Management Conference 1. Introduction Due to international prohibition on Iran, foreign exchange market of Iran is...
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...Community Health Nursing Karandeep Kalkat WGU ST Task 3 September 1, 2014 SARS, communicable disease outbreak SARS (Severe acute respiratory syndrome) as described by the CDC is “is a viral respiratory illness caused by a coronavirus” (Centers for Disease Control and Prevention [CDC], 2013). It was first reported in February 2003 in Asia and has noted to spread through international travel to 29 countries worldwideto North America, South America, and Europe (CDC, 2013). According to the World Health Organization website, SARS was responsible for a large worldwide outbreak that affected 8,098 people and killed 774 between November 2002 and July 2003 worldwide and noted to be “the first severe infectious disease to emerge in the twenty-first century”( World Health Organization [WHO], 2014). The CDC lists the signs and symptoms if SARS are as follows: having a high fever (temperature greater than 100.4°F [>38.0°C]), headache, an overall feeling of discomfort, and body aches (CDC, 2013). It also states “some people also have mild respiratory symptoms at the outset. About 10 percent to 20 percent of patients have diarrhea. After 2 to 7 days, SARS patients may develop a dry cough. Most patients develop pneumonia“(CDC, 2013). Epidemiological indicators/data of SARS SARS first appeared and was detected in the Guangdong province in November 2002 as an atypical pneumonia. In late February 2003, similar cases began appearing among staff at a hospital in Hanoi and within two...
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...be made available soon. Polar extracts from (Tunisian) Acacia salicina 'Lindl. Study of the antimicrobial and antigenotoxic activities BMC Complementary and Alternative Medicine 2012, 12:37 doi:10.1186/1472-6882-12-37 Jihed Boubaker (jihed.boubaker@yahoo.fr) Hedi Ben Mansour (hedi.mansour@hotmail.fr) Kamel Ghedira (kamel.ghedira@gmail.com) Leila Chekir-Ghedira (leila.chekir@laposte.net) ISSN Article type Submission date Acceptance date Publication date Article URL 1472-6882 Research article 3 September 2011 10 April 2012 10 April 2012 http://www.biomedcentral.com/1472-6882/12/37 Like all articles in BMC journals, this peer-reviewed article was published immediately upon acceptance. It can be downloaded, printed and distributed freely for any purposes (see copyright notice below). Articles in BMC journals are listed in PubMed and archived at PubMed Central. For information about publishing your research in BMC journals or any BioMed Central journal, go to http://www.biomedcentral.com/info/authors/ © 2012 Boubaker et al. ; licensee BioMed Central Ltd. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Polar extracts from (Tunisian) Acacia salicina ‘Lindl. Study of the antimicrobial and antigenotoxic activities Jihed Boubaker1† Email: jihed...
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...Work Criterion Jacek Błażewicz *) Erwin Pesch 1) Małgorzata Sterna 2) Frank Werner 3) *) Institute of Computing Science, Poznań University of Technology Piotrowo 3A, 60-965 Poznań, Poland phone: +48 (61) 8790 790 fax: +48 (61) 8771 525 blazewic@sol.put.poznan.pl Institute of Information Systems, FB 5 - Faculty of Economics, University of Siegen Hölderlinstrasse 3, 57068 Siegen, Germany pesch@fb5.uni-siegen.de Institute of Computing Science, Poznań University of Technology Piotrowo 3A, 60-965 Poznań, Poland Malgorzata.Sterna@cs.put.poznan.pl Faculty of Mathematics, Otto-von-Guericke-University PSF 4120, 39016 Magdeburg, Germany Frank.Werner@mathematik.uni-magdeburg.de 1) 2) 3) 1 A Comparison of Solution Procedures for the Flow Shop Scheduling Problem with Late Work Criterion Abstract In this paper, we analyze different solution procedures for the two-machine flow shop scheduling problem with a common due date and the weighted late work criterion, i.e. for problem F2 | dj = d | Yw, which is known to be binary NP-hard. In computational experiments, we compare the practical efficiency of a dynamic programming approach, an enumerative method and a heuristic list scheduling procedure. Test results show that each solution method has its advantages and none of them can be rejected from the consideration a priori. Keywords: flow shop, late work, dynamic programming, enumerative method, list scheduling 2 1. Introduction The process of investigating every...
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...requirements for the degree of Master of Science in Software Engineering. The thesis is equivalent to 40 weeks of full time studies. Contact Information: Author(s): Budsadee Kongyai Address: Kungsmarksvägen 43 Karlskrona 371 44, Sweden E-mail: nune.budsadee@gmail.com Edi Edi Address: Kungsmarksvägen 57 Karlskrona 371 44, Sweden E-mail: edi198@gmail.com University advisor(s): Dr. Jürgen Börstler School of Computing EMSE Co-supervisors: Prof. Dr. Dr. h.c. H. Dieter Rombach (TU Kaiserslautern) Dr. Ove Armbrust (Fraunhofer IESE, Germany) School of Computing Blekinge Institute of Technology SE-371 79 Karlskrona Sweden Internet: www.bth.se/com Phone : +46 455 38 50 00 Fax : +46 455 38 50 57 Abstract Context. Due to the uniqueness of software projects there is no single Agile development approach that ideally fits all project contexts. Each software project is unique, whether in its subject area, development team, or project size. Because of this, adapting Agile practices according to project circumstances is a must. There has been a number of literature published discussing Agile practices adaptation topic. However, it is still unclear how to adapt Agile practices. Therefore, researchers as well as practitioners need to find out the knowledge of how the Agile practices adaptation should be applied in software development project. Objectives. In this study we investigate how companies adapt their software development practices when they claim they use Agile software development...
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...officers and the means by which they are appointed and removed); main focus is on the directors * ‘officer’ and ‘director’ definition- s9, p200 (Morley v ASIC). * ‘director’- a) appointed director regardless of the name given to their position; b) not validly appointed director but acts in position or; c) not validly appointed but the directors of the company are accustomed to act in accordance with the person’s instructions and wishes; person in a) OR b) is de facto director, within c) is a shadow director * Statutory duties, including the duty to act with reasonable care and diligence and the duty to act in the best interests of the company * Statutory requirement for all companies to have at least one director; PTY company must have at least one, with one ordinarily residing in Australia (s201A(1)); public companies must have at least 3, with at least 2 in Aus (s201A(2)) * Directors’ role: manage or supervise the management; for companies that rely on the replaceable rules as their internal governance rules, s198A provides that “the business of a company is to be managed by or under the direction of the directors’” * Company secretary: public companies must have at least one company secretary (s204A(2)) be 18yo and have at least one residing in Aus; PTY company may have one but is not required to appoint one (s204A(1)); secretary is appointed by directors; responsibilities include record-keeping and lodging certain documents with ASIC; same person may...
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...STRATEGIC MANAGEMENT CASE STUDY SOUTHWEST AIRLINES SÜLEYMAN SİNAN ÖZTÜRK EBS 5103 STRATEGIC MANAGEMENT INSTRUCTOR: DR. AHMET BEŞKESE BAHÇEŞEHİR UNIVERSITY May 2013 Contents CONTENTS ................................................................................................................................... 2 INTRODUCTION: ......................................................................................................................... 3 THE HISTORY: .............................................................................................................................. 3 CASE ANALYSIS: PESTEL FRAMEWORK................................................................................. 5 CASE ANALYSIS: MICHAEL PORTER’S FIVE FORCES FRAMEWORK ................................. 7 CASE ANALYSIS: COMPETITIVE PROFILE MATRIX .............................................................. 9 CASE ANALYSIS: VALUE CHAIN ANALYSIS ......................................................................... 10 FINANCIAL ANALYSIS ............................................................................................................. 12 SWOT ANALYSIS ....................................................................................................................... 16 SPACE MATRIX .......................................................................................................................... 18 TOWS MATRIX: ..............................
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...Workplace and Employment Discrimination Issues in respect to Indigenous Australians Social indicators measuring wellbeing have shown that, as a group, indigenous Australians are the most vulnerable group of people who have the lowest economic status. The high unemployment rate is one of the main contributing factors to indigenous Australian’s poverty. In 1996, Australian indigenous unemployment rate was nearly 23 per cent in contrast to the non-indigenous rate of 9 per cent. Indigenous Australians suffer discrimination and face prejudices that are often perpetuated within Societies especially in the area of employment. In 1965 Australia signed the International Convention on the Elimination of all Forms of Racial Discrimination (CERD). In order to fulfill the requirements of the Convention the federal Parliament passed the Racial Discrimination Act 1975 (Cth) (RDA) and the States have passed the RDA’s equivalent Acts to protect all culture groups and races from discrimination. However, in Queensland the RDA and Anti- Discrimination Act can not adequately protect the interest of indigenous people. In order to achieve true equality among all human races, special measures are needed to protect indigenous people from unfair discrimination. 184 words Part one: Anti- Discrimination Act of Queensland 1.1 Indirect discrimination Section 11 of the Act states indirect discrimination happens if a person imposes or proposes to impose, a term- a) With which an attribute...
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...Online: www.apa.org/books! E-mail: order@apa.org In the U.K., Europe, Africa, and the Middle East, copies may be ordered from American Psychological Association 3 Henrietta Street Covent Garden, London WC2E 8LU England Typeset in Sabon, Futura, and Universe by Circle Graphics, Columbia, MD Printer: Automated Graphic Systems, White Plains, MD Cover Designer: Naylor Design, Washington, DC Production Manager: Jennifer L. Macomber 1. Writing for the Behavioral and Social Sciences Library of Congress Cataloging-in-Publication Data Publication manual of the American Psychological Association. p.cm. Includes bibliographical references and index. 6th ed. ISBN-I0: 1-4338-0561-8 (softcover) ISBN-I0: 1-4338-0559-6 (hardcover) ISBN-I0: 1-4338-0562-6 (spiral bound) ISBN-13: 978-1-4338-0561-5 (softcover) [etc.] 1. Psychology-Authorship-Style manuals. 2. Social sciences-AuthorshipStyle manuals. 3. Psychological literature-Publishing-Handbooks, manuals, etc. 4. Social science literature-Publishing-Handbooks, manuals, etc. 1. American Psychological Association....
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...Chap 11: Motivating and leading Key points 1- Motivation and leadership are factors in the successful implementation of desired strategy. However, while many of the basics principles are universal, much of the actual content and process are culture-contingent – a function of an individual’s needs, value systems, and environmental context 2- One problem in using content theories for cross-cultural research, such as that created by Maslow, is the assumption of their universal application. Because they were developed in the United States, even the concepts, such as achievement or esteem, may have different meanings in other societies, resulting in a noncomparable basis of research. 3- Implicit in motivating an employee is an understanding of which of the employee’s needs are satisfied at work. Studies on the “meaning of work” indicate considerable cross-cultural differences. 4- A reexamination of motivation relative to Hofstede’s dimensions of power distance, uncertainty avoidance, individualism, and masculinity provides another perspective on the cultural contexts that can influence motivational structures. 5- Incentives and reward systems must be designed to reflect the motivational structure and relative cultural emphasis on five categories of rewards: financial, social status, job content, career, and professional. S9: HRM focus on international – Chap 10: Developing a Global Management Cadre Key points 1- Expatriate career management necessitates plans...
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