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Case Study “the Human Factor”

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Submitted By agne365
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I have read the article from the IEE Engineering Management Journal. The article is named “The Human Factor“ and it is about how to manage people you work with. The main idea of the article is that the human factor in a job, where you are working with other people and trying to manage them, is essential. The author takes few areas and analyses them, by giving examples from a real job life and giving usefull advices. These areas are:
• Behaviour;
• Motivation: o Achievement, o Recognition, o The work itslef, o Responsibility, o Advancement;
• Problems.
And finally the author talks where to seek solutions. Now I would like to summarize each of the part.
At the sector „Behaviour“ there is talking about how manager‘s behaviour can influence employees and them attitude towards the job. The author offers to imagine situation like this: thae manager comes to an employee and says what he is doing wrong and only criticizes him. For sure that makes employee feel diffident and disappointed. Also there can be the opposite situation. If the manager will be too supportive, employees can feel too much independence. And this is not good also. So, the point is that manager’s behavior absolutely affects team’s results. And he also suggests that managers should say to a team that they would like to know all the problems that employees face. And of course react to the problems positively.
The other essential thing for business effectiveness is motivation. The main thing for manager is to maintain enthusiasm and commitment from the team. There are some important factors that motivated employees the most. These was undertaken by F. Herzberg in 1950’s when he formulated the “Management-Hygiene” theory. These factors are: o Achievement. If manager set too big target, team will might fail, if too easy – team will feel little. So F. Herzberg thinks that ideally manager should

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