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Case Study Walmart

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BRIEF: Wal-Mart Store, Inc: Dominating Global Retailing 1. How does the retail structure help explain Wal-Mart’s success? * Suppliers are not allowed use middle agents to negotiate price. Wal-Mart can get lowest price and ignore price increase, even charge suppliers for delayed or missed delivery. * Customers save money for the low price on Wal-Mart merchandise. They are globally based. Data mining help the market cater customers’ preference at different locations. * Employees are from local labor to lower the cost. Store locations also attract employees who expect lower salary. Bonus is linked to the store revenue for encouragement. * Entry barriers—logistics supply, economic scale to start the business. Dollar General. * Competitors in the Retailing industry are all over the world, as Carrefour, Ahold, Metro, and Tesco. They compete to share the profit in new emerging markets. * Locations of the stores are suburbs or rural area of major cities for lower cost on real estates and labor. * Inventories are from suppliers and in-store brand. There are always enough inventory. And the supplied goods quality is high; the in-store brand goods price is very low. * Delivery service is the “blood” of the store. Wal-Mart operates its own supply chain to complement the weakness on suppliers’ delivery, as remote area. * Technology utility on monitoring the whole process of inventory and selling, reinforce the management on the supply chain, as well as the preference of the local society and individual customers. * Advertising is seldom used by Wal-Mart. The “National Brand” advertising help the store achieve the same goal. It also saves a lot of money. 2. What are the company’s resources/sources of competitive advantage? How have they delivered value? Are these

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