Free Essay

Case Study.

In:

Submitted By crystalscorpion
Words 2698
Pages 11
Title: Case study
Word count: 2,300

Bandura’s (1977) core argument posits that human behaviour can be learnt vicariously by observing and imitating others behaviours, a process which he calls modelling (Wortley, 2011). He argues that social learning does not require only direct experiences as radical behaviourists of operant and classical conditioning suggest (Wortley, 2011). Bandura (1977) supports his argument with three reasons. The first is that behaviour is learned through observation (Cherry, 2013). The second is that cognitive mediation is an essential part of the learning process (Cherry, 2013). The third is that not all learned behaviour is repeated (Cherry, 2013). This is because unlike traditional behavioralists, Bandura (1977) views the internal mental processes as important as the external processes in learning (Moore, 2011). His reasoning for this is that the modelling process requires attention, retention, reproduction and motivation in order to acquire the behaviour and determines whether they instigate it and maintain it (Bahn, 2001). As such, Bandura’s (1977) social learning theory, later called social cognitive theory is built upon reciprocal determinism (Moore, 2011). He proposed the triadic SOR model, which shows how interpersonal factors; locus of control, self-efficacy and moral disengagement (organism), interact interchangeably with behaviour (response) and the environment (stimulus) (Simon, 1999/2001). This is an expansion upon the pre-existing behavioralist S-R model, which argues that behaviour is purely the mindless response of the conditioned or unconditioned stimulus acting upon the environment (Parish, 2010). Thus it is clear that Bandura’s social learning theory is built upon reciprocal determinism, which models the soft determinist argument that his behaviour is not entirely controlled by free-will (Parish, 2010). He makes two main assumptions. Firstly, that behaviour is a product of environmental influences and is therefore learned as a result of observation and modelling (Cherry, 2013). Secondly, it assumes people are capable of determining their behaviour despite the effect of the environment by mediating with cognitive reasoning (Cherry, 2013). Within these concepts Bandura (1977) identifies three stages of learning; acquisition, instigation and maintenance (Wortley, 2011). This essay will firstly explore how Ben acquired the behaviour. Secondly, how Ben’s behaviour is instigated. Thirdly, how Ben’s behaviour is maintained. Fourthly, the essay will stress Bandura’s cognitive mitigating factors and how this can determine the response. Fifthly, the essay uses Burton, Miller and Shill’s (2002) ‘the victim to victimizer’ argument, to further enforce how Bandura’s (1977) social cognitive theory applies to Ben’s case study. To conclude, the essay will effectively show that Ben is not solely responsible for his behaviour as the environment significantly impacted upon his responses and his models cognitively distorted his perceptions on sexual relations.
The first stage of learning is acquisition. Ben’s rape of younger boys is mainly acquired via the familial model (Wortley, 2011). Firstly he observed his alcoholic father rape his mother repeatedly. Secondly he witnessed what can be assumed was abusive and sexualised behaviour towards other women. Finally, Ben was also victim to his father’s deviant behaviour, and suffered both sexual and physical abuse. He then imitated this behaviour after he left home (Felson, & Lane, 2009). Bandura’s Bobo doll experiment found that children mostly modelled people who they viewed as their role models, people they respected (Parish, 2010). Also the study found that the children were more likely model individuals of the same sex (Parish, 2010). In Ben’s case the model is his father (Wortley, 2011). This is impactful on both these levels. Further, the model demonstrated to Ben that this type of behaviour was normative, which is reinforced by his mother’s failure to intervene and stop the abuse (Burton, Miller & Shill, 2002). Also the model teaches Ben the specific strategies and skills required to perform the abuse (Burton et al., 2002). In addition, Ben’s subcultural models introduced him to prostitution (Wortley, 2011). This gave him additional opportunity to acquire sexual skills and taught him that sexualised behaviour resulted in rewards, such as money to support his drug and alcohol addictions, further reinforcing his behaviour (Felson & Lane, 2009). It is also possible in accordance with Bandura’s (1977) argument that Ben had continued exposure to this behaviour through symbolic models (Wortley, 2011). That due to the abusive experiences, and values Ben had developed that he would be attracted to images of violent or coercive pornography depicted in the media which would have also provided him with further learning operandi (Burton et al., 2002). However, like behavioralist theorists Bandura (1977) argues that a trigger is still necessary to instigate the offending (Wortley, 2011).
The second stage of learning is Instigation. This is a form of learning in which the environment triggers the event (Wortley, 2011). Ben’s father’s behaviour appears to be related to alcohol consumption. Similarly, Ben conducted his latest assault of the 15 year old boy after imbuing alcohol and cannabis. Thus the familial model has also acted to teach Ben when the behaviour should be performed (Burton et al., 2002). Although Bandura (1977) stresses unlike operant conditioning, the stimuli alone is unable to trigger the response as the organism interprets and determines how the stimulus is modelled (Wortley, 2011). This means Ben determines through moral reasoning the benefits of offending and uses self talk or imagery to decide whether he will model the behaviour he has acquired or alter it, which can result in changing or generalising the model (Simon, 1999/2001). This accounts for Ben’s earlier attempts at reproducing the behaviour. It is unclear whether his earlier offences resulted because of alcohol. However, the contributing factor in this equation appears to be Ben’s association with younger boys within the institution, which gave him the opportunity to enact the behaviour he had learnt. Further, Ben observed his father receive respect from his mother and fear and a sense of power, which provided him with motivation to offend (Burton et al., 2002). Ben’s removal from the home would have left him feeling powerless, angry and frustrated (Wortley, 2011). It is likely that Ben perceived raping the other boys as a way to control the situation and feel powerful, and then his behaviour was further reinforced by securing his own orgasm (Felson & Lane, 2009). As a result, of his behaviour Ben is punished and is sentenced to prison for 12 months. Arguably this would have reconditioned Ben and moderated the offensive behaviour (Felson & Jane, 2009). However upon his release he is shown through subcultural models that sexual behaviour such as prostitution can result in other incentive inducements, in the form of money, drugs and alcohol and what can be assumed acceptance from his peers (Wortley, 2011). These factors made Ben’s involvement in rape attractive, further providing incentive and motivation. Although, sometimes the behaviour is instigated this is not always the case, as such the behaviour has to be regulated or maintained (Wortley, 2011). This determines whether the behaviour is becomes a pattern.
The third stage of learning is maintenance. Once Ben had his first experience of sexual offending a number of factors increased the probability that he would maintain the behaviour (Bahn, 2001). The behaviour produced immediate tangible rewards in the form of orgasm, and as time went by the value of these tangible rewards increased to include respect, money, alcohol and drugs for sexualised services (Felson & Jane, 2009). Further, it can be assumed Ben received significant social status and rewards in the form of encouragement and support from his new friends who had introduced him to prostitution. Ben also received vicarious reinforcement each time his father raped his mother or himself by seeing his father orgasm during the abuse (Burton et al., 2002). He observed his father getting away with it, without consequence. Similarly, when Ben first reproduces the behaviour he receives no immediate punishments. As a result Bandura would argue that Ben used self efficacy to goad his behaviour and rewarded himself through self-talk such as he had done well not to get caught (Simon, 1999/2001). However when Ben is caught and sentenced his behaviour remains unaffected and the punishment does not seem to re-regulate his behaviour. This is likely due to his peers’ ideas of sex and the inducements that entail with sexualised behaviour which help him to maintain it despite attempts at modification. But ultimately, his behaviour is maintained through moral disengagement (Bandura, 2002). Ben learns from familial models and subcultural models that sexualised behaviour and offending is normative behaviour (Burton et al., 2002). As a consequence Ben does not understand the gravity of the situation, which explains why when arrested he appears unconcerned (Bandura, 2002). Further, Ben reverts to palliative comparisons, insisting that because he didn’t cut or stab the victim that he did nothing wrong (Bandura, 2002). Also he minimises the consequences by stating “in any case ...the victim wasn’t hurt” and finally he misconstrues the consequences by pretending the victim actually enjoyed themselves and wanted it because the victim sat down and started drinking with him (Bandura, 2002).
However despite these mitigating factors, Bandura (1977) argues that cognitive mediation is essential to acquiring and instigating any new behaviour and that once behaviour is learnt it is not always modelled or maintained (Bandura, 1989). This means in order for the learning models to have been influential to Ben and the behaviour successfully acquired the modelling process needs to be considered (Bahn, 2001). The modelling process requires Ben to have been paying attention to the model in order to retain the learning operandi and then reproduce it, which ultimately requires motivation (Bahn, 2001). Thus, the attention Ben attributed to the models is dependent on a number of elements.
Burton, Miller and Shill (2002) argue that in order for a victim to become a victimizer there are several variables to consider (Burton et al., 2002). Ben’s perception would have been a contributing factor (Bandura, 1989). The abuse was conducted by his father, which due to social expectations of gender made Ben’s victimization more shameful (Burton et al., 2002). Further, men are stronger and use considerably more force, which they argue ensures cognitive attentiveness (Burton et al., 2002). Burton, Miller and Shill (2002) argue that assaults of this nature are more impactful upon the victim and result in the victim’s attention to the rape, which means the victim is more likely to retain the learning operandi of the sexually offensive behaviour (Burton et al., 2002). Another contributing factor is the how detrimental the act is in comparison to levels of abuse (Burton et al., 2002). If Ben was penetrated during abuse this would reinforce the learning model and ensure his ability to retain the behaviour which would more likely result in repeating the abuse (Burton et al., 2002). However the most important factor is the duration of the abuse, Ben observed his alcoholic father forcing sex upon his mother and other women from the age of seven and then later became his father’s victim for a year, in which it can be assumed the assault was repetitive. Bandura (1977) argues that the longer the behaviour is modelled and the more often it is repeated increases the level of observation for the victim, which is clearly a factor in Ben’s case and consequently has enforced the behaviour and resulted in him reproducing the model (Burton et al., 2002). A final variable to consider according to Burton, Miller and Shill (2002) is the age of the victim during the offence (Burton et al., 2002). Ben observed his father modelling this behaviour from age seven and then became his victim at age 10. As a result Ben learnt from quite a young age from both his father and mother that the behaviour modelled was normal and shaped his view on normative behaviour, which also contributes to his later instigating the behaviour modelled and offending (Wortley, 2011). Finally, Ben would have observed that his father found sexual release and a sense of power over his helplessness during the abuse (Burton et al., 2002). Thus he learnt that there were rewards for modelling his father’s actions, which provided Ben with motivation to reproduce the behaviour (Bahn, 2001). Also his mother’s failure to stop the assault also taught Ben that there were no consequences when enacting the behaviour. Thus Ben was provided with motivation to reproduce the behaviour and also distorted his perceptions on the abuse (Bahn, 2001; Bandura, 2002).
This evidence supports the soft determinist argument, which argues that victims are not completely responsible for the behaviour and that given the circumstances that Ben’s behaviour is normal as his cognitive perceptions are distorted by his environment. This is clear in the way Ben acquired the behaviour. Firstly, the main stimulus in Ben’s case study appears to be the familial model. Secondly it is clear that the subcultural model impacted Ben’s choice to continue to reproduce the model. His involvement in prostitution appears to have further reinforced his distortions on sex and provided further motivation and incentive to continue responding to the stimulus. Also although not actually present within the case study it is fair to assume in agreement with Bandura (1977) that Ben’s trauma would result in his attraction to violent pornography which would provide further learning operandi. Arguably if Ben has a trigger that instigates the behaviour it is alcohol or cannabis which further distorts his ability to reason cognitively and aids in moral disengagement and self efficacy. Ben’s attitude upon the arrest and the evidence above suggest that his models have effectively distorted his perceptions about sex. This is apparent by his successful moral disengagement of consequences, which appears to help Ben to continue to offend despite incarceration; as such it would be difficult to redirect Ben’s behaviour. Similarly, Ben’s experiences were severe and in accordance with Burton, Miller and Shill’s (2002) research and Bandura’s (1977) social cognitive theory the harshness of his experience, his age, the fact it was his father and most importantly the duration and repetitiveness of the model acted to ensure Ben’s attention to the model and helped him to retain the stimulus which increased his chances of offending. In this case it was unlikely that Ben would not re-model the abuse at some point in his life and upon learning that there were both vicarious and tangible rewards, such as money, sexual release, respect, fear, control and peer acceptance would have just further reinforced the model and increased the desire to offend and maintain the behaviour.

References
Bahn, D. (2001). Social Learning Theory: its application in the context of nurse education. Nurse Education Today, 21(2), 110-117.
Bandura, A. (1989). Human agency in social cognitive theory. American Psychologist, 44(9), 1175-1184. doi: 101.1037/0003-0066X44.9.1175
Bandura, A. (2002). Selective moral disengagement in the exercise of moral agency. The Journal of Moral Education, 31(2), 101-119. doi: 10.1080/0305724022014322
Burton, D.L., Miller, D.L. & Shill, C.T. (2002). A social learning theory comparison of the sexual victimization of adolescent sexual offenders and nonsexual offending male delinquents. Child Abuse and Neglect, 26(9), 893-907. doi: 10.1016/S0145- 2134(02)00360-5.
Cherry, K. (2013). Social learning theory: An overview of Bandura’s social learning theory. Retrieved August 6, 2013 from http://psychology.about.com/od/developmentalpsychology/a/sociallearning.htm
Felson, R.B. & Lane, K.J. (2009). Social learning, sexual and physical abuse, and adult crime. Aggressive Behavior, 35(1), 489-501. doi: 10.1002/ab.20322.
Moore, M. (2011). Psychology theories of crime and Delinquency. Journal of Human Behaviour in the Social Environment, 21(3), 226-239. doi:10.1080/10911359.2011.564552.
Parish, M. (2010). Behaviourism. In Social work perspectives on human behaviour (98-107). Maidenhead, GBR: McGraw-Hill Professional Publishing.
Parish, M. (2010). Cognition and theories of learning. In Social work perspectives on human behaviour (110-132). Maidenhead, GBR: McGraw-Hill Professional Publishing.
Simon. S.D. (1999/2001). From Neo-Behaviorism to social constructivism?: The Paradigmatic non-evolution of Albert Bandura (PhD Thesis, Emory University, Atlanta, United States). Retrieved from http://www.uky.edu/~eushe2/Pajares/simon.html
Wortley, R. (2011). Cognition. In Psychology Criminology: An integrative approach (162- 184). NY: Routledge.
Wortley, R. (2011). Learning. In Psychology Criminology: An integrative approach (139- 160). NY: Routledge.

Similar Documents

Free Essay

Case Study Case Study Case Study

...This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. I imagine that when Anthony Athanas was purchasing those old piers back in the 1960s many, if not all, of his colleagues, friends, and family members told him that he was off his rocker. I’m sure Athanas was looking at this land as his family’s ticket to financial prosperity and somewhat of a legacy that he could leave to his descendants for years and years to come. One of the items I wish the case would have divulged is the amount of money that Athanas had invested in the properties. For me this information would have given an insight to his net worth and how much he had riding on this investment. I assume it was substantial given his actions later in the process. Twenty years later Athanas’ dreams came true and all those naysayers were more than likely green with envy. The amount of pride Athanas’ had in his investment at that moment had to have been insurmountable. Being approached by a big time real estate development company and their extremely wealthy client, Hyatt Corporation, must have made Athanas feel larger than life and made him feel like something he isn’t, which is a developer himself. The case doesn’t give much insight into whether Athanas had any representation or anyone consulting him throughout the process. From the beginning, I saw this as matchup...

Words: 1190 - Pages: 5

Premium Essay

Case for Case Studies

...A Case for Case Studies Margo A. Ihde Liberty University Author Note Correspondence concerning this article should be addressed to Margo A. Ihde, Psychology 255-B05, Liberty University, Lynchburg, Va. 24515. E-mail: mihde@liberty.edu A Case for Case Studies Case Studies are utilized across many disciplines including but not limited to medical science, political science, social science and psychology. There is however some confusion as it relates to the use of case studies. The first such confusion that must be clarified is what the definition of a case study is and what constitutes a case study. The second clarification is to identify the reasons for using a case study. A third area is outlining the advantages and disadvantages of using a case study. Lastly, when a researcher concludes a case study would be the best option they then must determine where and in what ways would the data and information be sourced. Identifying the answers for these four areas is imperative to understanding and utilizing a case study. Case Study – Defined The definition for a case study within all many disciplines is very similar. A case study is usually described as an investigation into a real situation involving an individual, a group, an organization, or a society focusing on a single subject or object (Pegram, 2000). To begin, identifying a case studies purpose would contribute to determining what would and should be investigated. The study could focus on the “history...

Words: 855 - Pages: 4

Premium Essay

Case Study

...Select a case study from the University of Phoenix Material: Young and Middle Adulthood Case Studies located on the student website. Write a 700- to 1,050-word paper describing the influence the experiences have made on the person’s development. Address the following in your paper: Discuss the family, social, and intimate relationships of the person in the case study. Identify any role changes that have occurred. Explain the immediate and future effect of healthy or unhealthy habits practiced by this person. Include at least two peer-reviewed resources. Format your paper consistent with APA guidelines. University of Phoenix Material Young and Middle Adulthood Case Studies Read the following case studies in order to complete the Week Three Individual Assignment. Case Study 1: Jackson Jackson is a 25-year old male who has recently been admitted to a substance abuse program in Chicago, Illinois. He has been arrested several times for possession of a controlled substance but has not served any time in jail. He grew up in a single-parent household with his mother, Tina. Tina, 45, is employed as a high school teacher; his biological father is not involved in his life. Tina’s boyfriend, Michael, often attempts to serve as a father figure to Jackson. Jackson went to college immediately after high school, focused on a degree in chemistry. In high school, he was a good student who earned A’s and B’s in most courses. After a car accident, a slight head injury...

Words: 414 - Pages: 2

Premium Essay

Case Study

...A Case Study by any Other Name Cathy Foster Liberty University   A Case Study by any other Name Researchers have different methods of observing their subjects. Among the most popular is the case study. Case studies are used a lot in psychology and one of the most famous psychologists that used case studies to detail the private lives of his patients was Sigmund Freud. What is a Case Study? “A case study is an observational method that provides a description of an individual” (Cozby & Bates, 2012). During a case study the individual is usually a person however that’s not always the situation. The case study can also be a setting, which can include a school, business, or neighborhood. A naturalistic observational study can sometimes be called a case study and these two studies can overlap (Cozby & Bates, 2012). Researchers report information from the individual or other situation, which is from a “real-life context and is in a truthful and unbiased manner” (Amerson, 2011). What are some Reasons for Using a Case Study Approach? There are different types of case studies. One reason to use a case study is when a researcher needs to explain the life of an individual. When an important historical figure’s life needs explaining this is called psychobiography (Cozby & Bates, 2012). The case study approach help answer the “how”, “what”, and “why” questions (Crowe, 2011). What are Some Advantages and Disadvantages to the Case Study Approach? Some advantages...

Words: 548 - Pages: 3

Premium Essay

Case Studies

...Case 1. STATE UNIVERSITY BOARD OF REGENTS: What Am I Living For? Question: Is there anything wrong with the actions of the three personalities in this case? Elaborate your answer. After reading the case study and analyzing it, from my opinion I think yes there is anything wrong with the actions of the three personalities- Mr.Bondoc, his wife and Dr. Agao. For elaboration I will explain them one by one. Mr.Bondoc acted as the champion of the student’s cause therefore it’s his responsibility to fight for the own good of the students, the one who will voice out their stands and if possible disagree to the proposals that may greatly affect them like increasing of their tuition fee.It’s great that he has the attitude of convincing others in personal way for them to agree of opposing the proposals of Dr. Agao because of this they can stop his proposals. He must maintain and assure that he is doing his job and must not allow others to control him in bad way or stop him to do his obligation but stated on the case study his wife wished him to maintain good relationship with Dr.Agao which unfortunately leads him to suddenly accept his proposals. It showed that he let others dictate him what to do and failed to do his job. About the wife of Mr.Bondoc, she was carried away by the good actions showed by Dr. Agao without knowing his real intentions of befriending her. Shecan be easily manipulated like what Dr. Agao wanted her to do through doing special treatments...

Words: 674 - Pages: 3

Premium Essay

Case Study

...CASE STUDY COMPONENTS: Introduction: Identify case study topic and list assertions (3-6) that can be verified with evidence (field notes, interviews, etc.) 1. Assertions and Evidence: Discuss each assertion separately (minimum one paragraph for each assertion) and include supportive evidence. Underline assertion statements as presented. 2. Implications/Effects: Conclude with an interpretive discussion of implications/effects. Inferences and conclusions based on evidence presented can be drawn. SAMPLE CASE STUDY FOCUSING ON MANAGEMENT STRATEGIES: Management Case Study Introduction Throughout the study, Shelley’s class was well managed. Explanations and evidence to support the following six assertions regarding Shelley’s management style are presented: 1. Shelley did not focus extensively on behavior management; 2. Shelley monitored student behavior throughout lessons; 3. Shelley promptly dealt with potential disruptive behavior; 4. Shelley reinforced acceptable behavior; 5. Shelley was very tolerant of student interaction and discussion; and, 6. Shelley devoted a great deal of time to task management. Assertions and Evidence Throughout the study, Shelley did not focus extensively on behavior management. On most days, the students in Shelley’s class were very well behaved and seemed to be familiar with Shelley’s rules regarding classroom behavior...

Words: 1264 - Pages: 6

Free Essay

Case Study

...Case Study for “Carl Robins a new employee for ABC, Inc.” Rodrequez M. Dover University of Phoenix Class: Comm/215 Essential of College writing Author Note This paper is my first case study report. My thesis for this report is: It is important before hiring for any job that we check all the requirements for the new recruits, and that we have all the things require for their training.". In this case study we learn quickly that Carl Robing was new at ABC, Inc. as a recruiter and he had recruited 15 new trainees to work for Monica Carrolls. We also learn that he did not have a outline or a way to keep up with what he would need for the new hires to start on time. Carl did not do some of the most important steps to make sure that this hiring process went off without a hitch. He did not secure the room that they would us for training or make sure that all the orientation manuals were correct. Carl did not make sure that all there information was in the system nor did he set up there mandatory drug screen. Carl upon receiving his new job should have took the time to research what he would be doing in his new position and what was the companies’ policies for each thing that he would be doing. I feel if Mr. Robing had done that doing his training he would have been better able to execute the task of hiring new trainees. I know some of you may be thinking how you know that they have these policies glad you asked. I know because the drug test was mandatory...

Words: 830 - Pages: 4

Premium Essay

Case Study

...Case Study: Trip Seven Screen Printing Carolina Barvo Vilaro, Professor Terrell Jones Purchasing Management TRA3132 Florida State College at Jacksonville ABSTRACT This paper has the purpose to analyze the case study of Trip Seven Screen Printing. Through this paper I will discusses viable solutions for the problem that arise with the current supplier of Trip Seven Screen Printing. INTRODUCTION Being in constantly communication with suppliers, meet with the payments and be transparent in what both parties need at the time of generating an order, it will allow supplier to deliver a quality product or service, and achieve the expectations of the customer. It is important to build a good relationships with suppliers. It is a characteristic that e companies should take in consideration to succeed in the market. This will allow them to get good results for their business, improve the quality of the inputs and achieve future agreements which are beneficial for the company. Proper coordination with vendors allows companies to produce a better final product or service, which will generate greater customer satisfaction and, therefore, higher sales for the business. The good relationship becomes more crucial in the case of companies that rely on a provider in specific. This can be related to the case study in which Trip Seven Screen Printing has as a unique supplier, American Apparel, even though their relation has been satisfactory for the past years, recently, issues...

Words: 1511 - Pages: 7

Premium Essay

Case Study

...Case Study: Considerations on group development Case Study: Considerations on group development In the current business world, several organizations have adopted the idea of creating a team to address an emergency situation, to improve something that is idling or to create a new thing from scratch, all in order to work in a more effective and efficient way. Every group faces challenges and victories, even if small ones. According to Robbins and Judge, “Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groupings. They can quickly assemble, deploy, refocus, and disband”. (Robbins 308) It is with this in mind that this paper will analyze the case study number 3, “ Building a Coalition”, and develop thoughts and considerations about the issues in the study, connecting them to the theory on building teams. Group Development The story begins with the creation of a new agency by the Woodson Foundation, a nonprofit social service agency, and the public school system in Washington D.C., with the participation of the National Coalition for Parental Involvement in Education (NCPIE), which is an organization of parents that is involved in the school through the Parent Teacher Association (PTA). They share a common interest in building this new agency in order to create an after school program to help students learn. The three separate groups opted to develop a cross-organizational development team, responsible for...

Words: 2209 - Pages: 9

Premium Essay

Case Study

...Case Study 1: Prelude To A Medical Error 1. Background Statement My case study is over chapters 4 and 7. The title is Prelude to a Medical Error. In this case study, Mrs. Bee is an elderly woman who was hospitalized after a bad fall. After her morning physical therapy, Mrs. Bee felt she could not breathe. Mrs. Bee had experienced terrible spasms in her left calf the previous evening and notified Nurse Karing. Nurse Karing proceeded to order a STAT venous Doppler X-ray to rule out thrombosis. She paged Dr. Cural to notify him that Mrs. Bee was having symptoms of thrombosis. Dr. Cural was upset that he was being bothered after a long day of work and shouted at the nurse, telling her he had evaluated Mrs. Bee that morning and to cancel the test. When Nurse Karing returned to the hospital the next day, Mrs. Bee’s symptoms were worse. She ordered the test. After complications, Dr. Krisis from the ER, came immediately to help stabilize Mrs. Bee. Unaware of Nurse Karing’s call to Dr. Cural, Dr. Krisis assumed the nursing staff was at fault for neglecting to notify Dr. Cural of Mrs. Bee’s status change the previous evening. Denying responsibility, Dr. Cural also blames the nursing staff for not contacting him. Not being informed of Mrs. Bee’s status change, her social worker, Mr. Friendly, arrives with the news that her insurance will cover physical therapy for one week at a rehabilitation facility and they will be there in one hour to pick her up. An angry Nurse Karing decides...

Words: 1288 - Pages: 6

Premium Essay

Case Study

...1. In the case of Retrotonics, Masters’ management style has several features ,such as disrespecting and improper decision-making. Firstly, Masters ignored his subordinates’ feeling which make them embarrassed. For example, the production manager, Lee, who suffered Masters’ criticism in front of other employees(Drew 1998, para 4). Although employees need the evaluation from the manager, they tend to accept the criticism privately. Another factor of Masters’ management style is making decisions in improper ways. According to Drew(1998, para 3), Master set difficult and stressful deadlines for the staff. This is the main reason why employees in engineering apartment are stressed. Therefore, those decisions that Masters made have negative effects on both staff and productivity. 2. There are three management styles are suit for Masters’ situation, in terms of delegating, democratic style and autocratic style. Firstly, delegating which is an important competence for managers. Delegating can avoid to interferes in management. In Masters’ case, Imakito and Lee are experienced and professional in their work. Hence, delegating assignments to them is a method to achieve the business goals effectively. Furthermore, democratic style which encourage employees to share their own opinions and advice is suit for manage the engineering department, because most staff in this department are experts in their work(Hickey et al 2005, pp.27-31). Having more discussions and communication with those...

Words: 450 - Pages: 2

Premium Essay

Case Study

...Case Studies  Engineering Subject Centre Case Studies:  Four Mini Case Studies in  Entrepreneurship  February 2006 Authorship  These case studies were commissioned by the Engineering Subject Centre and were written  by: · Liz Read, Development Manager for Enterprise and Entrepreneurship (Students) at  Coventry University  Edited by Engineering Subject Centre staff.  Published by The Higher Education Academy ­ Engineering Subject Centre  ISBN 978­1­904804­43­7  © 2006 The Higher Education Academy ­ Engineering Subject Centre Contents  Foreword...................................................................................................5  1  Bowzo: a Case Study in Engineering Entrepreneurship ...............6  2  Daniel Platt Limited: A Case Study in Engineering  Entrepreneurship .....................................................................................9  3  Hidden Nation: A Case Study in Engineering Entrepreneurship11  4  The Narrow Car Company...............................................................14 Engineering Subject Centre  Four Mini Case Studies in Entrepreneurship  3  Foreword  The four case studies that follow each have a number of common features.  They each  illustrate the birth of an idea and show how that idea can be realised into a marketable  product.  Each case study deals with engineering design and development issues and each  highlights the importance of developing sound marketing strategies including market ...

Words: 4018 - Pages: 17

Premium Essay

Case Study

...Case Study 3 Randa Ring 01/25/2012 HRM/240 1. How did the problems at Deloitte & Touche occur in the first place? I feel that the problem began in the work environment. It looks as if there was limited opportunity for advancement. As well that the company was not able to handle issues that a raised from work and family. I think that it was a wonderful idea to have the company made up of women. I feel that it was a very positive thing because a lot of their issues where not geared towards men. 2. Did their changes fix the underlying problems? Explain. Yes I feel that the changes that they made did fix some of their underlying problems. With them keeping their women employees no matter what position that they were in at the time went up. For the first time the turnover rates for senior managers where lower for women than men. 3. What other advice would you give their managers? They really need to watch showing favoritism towards the women. They did to treat everyone as an equal. I also feel that they should make the changes geared towards the men and women’s issues that have to deal with family and work. 4. Elaborate on your responses to these questions by distinguishing between the role of human resources managers and line managers in implementing the changes described in this case study When it comes to Human resource managers, they will work with the managers in implementing changes. As well they will make a plan to show new and current...

Words: 330 - Pages: 2

Premium Essay

Case Study

...Case Study Southwestern University Southwestern University (SWU), a large stage college in Stephenville, Texas, 20 miles southwest of the Dallas/Fort Worth metroplex, enrolls close to 20,000 students. In a typical town-gown relationship, the school is a dominant force in the small city, with more students during fall and spring than permanent residents. A longtime football powerhouse, SWU is a member for the Big Eleven conference and is usually in the top 20 in college football rankings. To bolster its chances of reaching the elusive and long-desired number-one ranking, in 2001, SWU hired the legendary BoPitterno as its head coach. One of Pitterno’s demands on joining SWU had been a new stadium. With attendance increasing, SWU administrators began to face the issue head-on. After 6 months of study, much political arm wrestling, and some serious financial analysis, Dr. Joel Wisner, president of Southwestern University, had reached a decision to expand the capacity at its on-campus stadium. Adding thousands of seats, including dozens of luxury skyboxes, would not please everyone. The influential Pitterno had argued the need for a first-class stadium, one with built-in dormitory rooms for his players and a palatial office appropriate for the coach of a future NCAA champion team. But the decision was made, and everyone, including the coach, would learn to live with it. The job now was to get construction going immediately after the 2007 season...

Words: 1096 - Pages: 5

Premium Essay

Case Studys

...Recovery of Trust: Case studies of organisational failures and trust repair BY GRAHAM DIETZ AND NICOLE GILLESPIE Published by the Institute of Business Ethics Occasional Paper 5 Authors Dr Graham Dietz is a Senior Lecturer in Human Resource Management and Organisational Behaviour at Durham University, UK. His research focuses on trust repair after organisational failures, as well as trust-building across cultures. Together with his co-author on this report, his most recent co-edited book is Organizational Trust: A cultural perspective (Cambridge University Press). Dr Nicole Gillespie is a Senior Lecturer in Management at the University of Queensland, Australia. Her research focuses on building, repairing and measuring trust in organisations and across cultural and professional boundaries. In addition, Nicole researches in the areas of leadership, teams and employee engagement. Acknowledgements The authors would like to thank the contact persons in the featured organisations for their comments on an earlier draft of this Paper. The IBE is particularly grateful to Severn Trent and BAE Systems for their support of this project. All rights reserved. To reproduce or transmit this book in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, please obtain prior permission in writing from the publisher. The Recovery of Trust: Case studies of organisational failures...

Words: 16669 - Pages: 67