Fleming College Faculty of Business and Hospitality Course Outline2014 Winter ------------------------------------------------- Course Number: BUSN151 EFFECTIVE BUSINESS PRESENTATIONS Program: Project Management Course Format: In Person Hours: 45 Faculty: Albert Mastromartino Office: 640 Office Hours: As posted Availability: By appointment Email: albert.mastromartino@flemingcollege.ca Coordinator: Raymond Yip Choy Office: 610B Email: Raymond.YipChoy@flemingcollege.ca Chair: Deb Holts Office: 381B Email: deb.holts@flemingcollege.ca Dean: Jim Drennan Office: 648 Email: jdrennan@flemingc.on.ca Additional Comments: We urge you to retain this Course Outline for future reference. Course Outlines may assist with portfolio development, credit transfer, PLAR, advanced standing, and accreditation with professional associations. Course Description: Students learn to use appropriate presentation skills and effective meeting techniques in project management to achieve defined objectives. Using a variety of presentation techniques, students will be responsible for planning, preparing, and delivering a variety of presentations including a formal business presentation. Prerequisites: None. Corequisites: None. This course contributes to the following learning outcomes or essential knowledge and skills required by learners as defined by Ministry of Training, Colleges and Universities program standards, employers, industry and professional organizations.

Core Competencies and Essential Employability Skills The student has reliably demonstrated the ability to: 1. Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience 2. Analyze, evaluate, and apply relevant information to solve problems and make effective decisions 3. Create novel ideas/practices to enhance personal/professional success; adapt current ideas/practices in response to emerging needs. 4. Locate, select, organize, and document information using appropriate technology and information systems; use educational, presentation and information technologies to learn, collaborate, and communicate. 5. Establish and maintain positive relationships in ways that contribute to the achievement of goals. 6. Manage oneself and one's resources to achieve goals 7. Articulate an understanding of the physical and social environment from the local to the global level; reflect on one's role and responsibility.

Aim: The student will become an effective and confident presenter, in written and live media, for the purpose of sharing ideas with, and securing cooperation from, key stakeholders responsible for achieving organizational goals. Learning Outcomes: Upon successful completion of this course the learner will be able to: 1. Understand and use key Communications principles to present ideas to groups and individual stakeholders. 2. Present ideas to, persuade, and win over key stakeholders to help achieve organizational objectives. 3. Make formal and informal presentations. 4. Understand necessary steps for developing communications strategies. 5. Select optimal/issue-appropriate medium for communicating. 6. Manage a meeting productively. 7. Negotiate sensitive and problematic communications episodes. 8. Effectively express ideas in written form. 9. Effectively manage a media interview. Additional Learning Outcomes Comments: E.D.G.E Learning Outcomes 1. Environment - promote environmental sustainability. 2. Diversity - Work effectively with people of diverse backgrounds in a variety of 3. organizational structures. 4. Global Perspective - thrive personally and professionally in the global market, given 5. current economic and social realities. 6. Experience - adapt to a wide variety of workplace challenges through applied learning experiences

Learning Sequence Wks | Topics, Resources, Learning Activities | Learning Outcomes | Assessment | 1 | Course Introduction; Communications Theory; Cultural considerations | 1, 2, 3, 4, 5, 8 | Class Contribution | 2 | Stage Fright, Preparing to Communicate | 1, 2, 3, 4, 8 | Class Contribution – Random Ongoing (25%) | 3 | Presentation of ideas in Written Form | 1, 2, 5, 8 | Class Contribution – Random Ongoing (25%) | 4 | Informal Presentations | 1, 2, 3 | Class Contribution – Random Ongoing (25%) | 5 | Managing Meetings | 1, 2, 3, 4, 6, 7 | Class Contribution – Random Ongoing (25%) | 6 | Formal Presentations, Speeches | 1, 2, 3 | Class Contribution – Random Ongoing (25%) | 7 | Mid Term | 1- 9 | Mid Term Assessment 25% | 8 | INDEPENDENT LEARNING WEEK | | | 9 | Team Presentations | 1, 2, 3, 6 | Class Contribution – Random Ongoing (25%) | 10 | Corporate communications, Public Relations, media Relations) | 1, 2, 3, 7, 9 | Class Contribution – Random Ongoing (25%) | 11 | Crisis Management | 1, 2, 3, 5, 7 | Class Contribution – Random Ongoing (25%) | 12 | Conflict Management | 1, 2, 3, 5, 7 | Class Contribution – Random Ongoing (25%) | 13 | Presentation of Self: Personal Brand Image | 1, 2, 3, 5, 7 | Class Contribution – Random Ongoing (25%) | 14 | Student Presentations (Plan Project PresentationsCourse Journal due any time between the beginning and end of week 14 via D2L drop box | 1 – 9 | Plan Project Presentations 20%Course Journal 5% | 15 | Final Test | 1 – 9 | Final Test |

Learning Sequence Additional Comments: The learning sequence identified above is a guideline. Although we will attempt to follow it as closely as possible, the professor may choose to modify the sequence in progress to maximize student learning. Such modifications shall be announced in class. Learning Resources: Case studies and occasional topical readings/videos, as recommended from time to time. http://www.scoop.it/u/albert-mastromartino-fleming#curated

Assessment Plan

Item/Date | Percent | Description | Week 7 Mid Term Assessment | 25 | Mid Term individual Assessment | Week 14 Team plan Project Presentations | 20 | | Week 14 Course Journal | 5 | Student shall provide instructor with an analysis of the Top 10 most meaningful things learned in the course, for future career application. Course Reflections are due between the beginning and end of Week 14 VIA DROP BOX (Individual Assessment) | Week 15 Final Test | 25 | Material covered weeks 1 – 14 | Weeks 1 – 4 Class Contribution | 25 | Please note: this is not an "attendance" or "participation" grade per se; it is a grade representing one's CONTRIBUTION to the group as a whole. Please see Additional Assessment Comments (below) and faculty in-class comments for additional information |

Additional Assessment Comments:

1. Faculty reserves the right to include in-class contribution as a form of assessment. Please be advised that failure or refusal by a student to participate and contribute fully to class activities and discussions will be reflected in such contribution grades. Such grades shall be based solely on faculty judgment and shall be based on both quality and quantity of student contribution to the overall learning of the class. Disruptive student behaviour may be subject to negative contribution marks which may ultimately erode into the student's overall course grade. 2. The objectives behind Class Contribution are to: i) encourage student attendance; ii) encourage student engagement; iii) foster student confidence-building in presenting and defending ideas; iv) reward student teamwork and generosity in contributing to the collective learning of classmates; and v) reward active student effort in achieving all said objectives. Typically, Class Contribution will be calculated as follows: 4 classes will be chosen randomly by the professor for assessment. Said classes will not be identified in advance (to encourage active student compliance even when not being assessed). Students will be unaware of assessment session until the end of such session. On occasions when Class Contribution is measured, any student present will receive a minimum of 50% for that particular session's contribution if a credible effort to contribute is perceived by the professor. Students contributing credible, consistent, and good quality comments to class discussion that are consistent with the objectives described herein will receive additional marks, the specific quantity of which will be determined by the instructor, using his discretion. Student absence from any Class Contribution assessment session, for any reason, will receive a grade of 0% for that particular session. 3. Please be advised that: although team assignments generally result in a uniform grade for all team members, faculty reserves the right to unilaterally assign individual grades in cases where the professor perceives discrepancies in a given individual's contribution to his/her group's performance 4. Student MUST successfully pass ALL Individual Assessment components outlined above in order to receive a passing grade in this course 5. Student is expected to attend ALL presentations and seminar sessions, including those in which he/she is not a presenter. These sessions are intended as learning opportunities in addition to being assessment occasions Prior Learning Assessment and Recognition: PLAR uses tools to help learners reflect on, identify, articulate and demonstrate past learning which has been acquired through study, work and other life experiences and which is not recognized through formal transfer of credit mechanisms. PLAR Assessment Options: These include authentic assessment activities designed by faculty. Learners may also be encouraged and supported to design an individual documentation package that would meet the learning requirements of the course. PLAR options and contact for this course: Please see Instructor or Coordinator for PLAR Options Exemptions contact for this course: Please contact Program Coordinator Academic Responsibilities: Mutually, faculty and learners will support and adhere to college Academic Regulations and Student Rights and Responsibilities. In addition, the following guidelines have been developed to support the learning process. 1. Students have a responsibility to support academic integrity. Breaches of academic integrity will normally result in a grade of ZERO for the assessment component involved. All breaches of academic integrity WILL BE reported to the Registrar. 2. Please note that all electronic communication devices including music players (cell phones, iPod, MP3, etc.) must be off and stored while in the classroom. Laptops are permitted for note taking and research use only. No other programs are allowed to be running. Breach of this regulation may result in the student being asked to leave the classroom. Any student asked to leave during a Class contribution grading occasion shall receive a 0% for such class. 3. All assignments, presentations and tests must be completed to receive credit for this course. students must contribute substantively to group presentations. 4. LATE ASSIGNMENTS SHALL RECEIVE A GRADE OF ZERO. 5. All reports and assignments must be professionally presented and contain all relevant contact information. It is incumbent on the student to understand the characteristics of a "professionally presented" piece of work. Specifically, all reports and assignments must be word-processed, stapled, and clearly labeled with your full name(s), the course name and number, the professor's name, the due date and the assignment title. All assignments are due at the beginning of the class on the specified due date (unless otherwise instructed), or will otherwise be deemed late. 6. A significant portion of the grade is derived from group work. Students are expected to make every effort to contribute to the group work. If any student is not contributing to the success of the group, it is the responsibility of the group to address it as soon as possible. Should the group desire the Instructor's assistance in this regard, they are welcome to approach the Instructor. The instructor will then make arrangements for a group meeting. Student contribution issues must be resolved. The professor reserves the right to unilaterally assign an assignment grade, independent of the group mark, to any student deemed to not have contributed equitably to his/her group's efforts.

7. Tests/Exams/Assignments//Presentations/Other Assessments ("Tests") will be performed during scheduled class times on the date specified in the course outline (unless otherwise specified). You are responsible for being present at ALL Tests. Missed Tests will Receive a mark of ZERO. 8. Make-up arrangements for Tests are normally not permitted. However in the event of a documented illness, or an extenuating circumstance outside of the student's control, make-up provisions MAY be provided. Allowance for make-up arrangements will only be considered if the student communicates to the faculty IN ADVANCE of the scheduled completion date. Student planned vacations, extended weekends, and non-emergency personal absences DO NOT constitute extenuating circumstances. Please DO NOT book vacations and personal absences during Test dates, assignment due dates, and other planned class activity periods. 9. Students are responsible for keeping a copy of all submitted work and records of all marked work. Students should keep returned marked work in case of a dispute. 10. The professor is available to assist you academically and professionally in any appropriate way possible. As with any professional environment please pre-book an appointment with your professor. Please schedule with reasonable advance notice by e-mail at albert.mastromartino@flemingcollege.ca 11. Students are expected to attend class. The classes are structured, scheduled and designed to provide direction in the completion of the group market plan. Failure to attend class will not be compensated for.

12. Instruction, direction, changes and other news will be provided to students in a variety of media, including in-class announcements and/or e- mail. It is students' responsibility to maintain and check their Fleming e-mail accounts regularly and to attend class regularly for such information. The student shall be responsible for having received said information even if he/she is absent. 13. Only emails sent from Student FLEMING email accounts shall be deemed official.