...Case Tudy Example Regarding Decision Making Example of case study Let us examine the problem faced by Mr. Nataraj, Regional Manager of Alpha Pvt. Ltd. Alpha makes and distributes products from more than 10 international pharmaceutical and health care companies. Mr. Nataraj is responsible for managing existing clients and also to get new clients. He manages a number of sales representatives. Important customers have dedicated sales representatives, while other sales representatives try to get new clients. One day an important customer (Good Health Hospital) called Mr. Nataraj and complained that Mr. Bhavan (the sales representative) was ineffective and insisted he be removed, or else they would not give any business. Here are Mr. Nataraj's thoughts: * In an internal enquiry, Mr. Nataraj found that the real reason was personal differences between Mr. Bhavan and the hospital superintendent. * The track record of Mr. Bhavan was good and he was liked within the company. Dismissing him or even transferring him to a new region will affect the morale of the work force. * Good Health Hospital is a major customer and gives good business. Losing the hospital is not an option. Therefore the demands of the hospital have to be met. If you were Mr. Natraj - How will you solve this issue ? Here are some sample options: 1. Good Health Hospital is a major customer and cannot be displeased. I will remove or transfer Mr. Bhavan. 2. Mr. Bhavan is a loyal and hard working...
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...clientes sobre la potencial brecha de seguridad. • Determine el grado al cual Flayton Electornics fue dañado (reputación, finanzas, operaciones, etc) por esta fuga. • Recomiende 2 procedimientos para que Flayton Electronics prevenga fugas futuras. • Su trabajo debe incluir portada y referencias (no se cuentan como parte de la extensión). Fecha de entrega: 15 de Agosto 2013 11:55pm Via correo electrónico formato PDF. Miguel Laurent 719 col. Del Valle CP 03100 Benito Juárez, México DF tels. 5604 2178 5688 3512 www.univdep.edu.mx www.hbrreprints.org HBR CASE STUDY AND COMMENTARY How should the Flayton Electronics team respond to the crisis? Four commentators offer expert advice. Boss, I Think Someone Stole Our Customer Data by Eric McNulty • Reprint R0709A Flayton Electronics learns that the security of its customer data has been compromised—and faces tough decisions about what to do next. HBR CASE STUDY Boss, I Think Someone Stole Our Customer Data by Eric McNulty COPYRIGHT © 2007 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. Brett Flayton, CEO of Flayton Electronics, stared intently at a troubling memo on his desk from the firm’s head of security. Running his hands through his full head of barely graying hair, he looked not unlike his father did when he established the first Flayton Cameras and Stereos 25 years ago. The security situation had come to Brett’s attention just before nine o’clock...
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...What would I do?” And who has not thought: “What if someone else fell? Would I jump to the rescue?” Wesley Autrey, a 50-year-old construction worker and navy veteran, faced both those questions in a flashing instant yesterday and got his answers almost as quickly. Mr. Autrey was waiting for the downtown local at 137th Street and Broadway in Manhattan around 12:45 p.m. He was taking his two daughters, Syshe, 4, and Shuqui, 6, home before work. Nearby, a man collapsed, his body convulsing. Mr. Autrey and two women rushed to help, he said. The man, Cameron Hollopeter, 20, managed to get up, but then stumbled to the platform edge and fell to the tracks, between the two rails. The headlights of the No. 1 train appeared. “I had to make a split decision,” Mr. Autrey said. So he made one, and leapt. Mr. Autrey lay on Mr. Hollopeter, his heart pounding, pressing him down in a space roughly a foot deep. The train’s brakes screeched, but it could not stop in time. Five cars rolled overhead before the train stopped, the cars passing inches from his head, smudging his blue knit cap with grease. Mr. Autrey heard onlookers’ screams. “We’re O.K. down here,” he yelled, “but I’ve got two daughters up there. Let them know their father’s O.K.” He heard cries of wonder, and applause. . . . “I don’t feel like I did something spectacular; I just saw someone who needed help,” Mr. Autrey said. “I did what I felt was right.” (Buckley, 2007, p. 1) module 1 Psychologists at Work What Is Psychology?...
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...it applies to this literature review. This paper will then look at the history of the halo effect in business and define how it is being used today. During the writing, examples and studies regarding the halo effect that have already been completed will also be reviewed to see if the halo effect can genuinely and repeatedly be used in business to increase profits or generate revenues. LITERATURE REVIEW: HALO EFFECT Literature Review: Halo Effect Introduction Definition When discussing and researching the term “Halo Effect” the various definitions of the 3 phrase must be reviewed. Once reviewed, the researcher then has the responsibility to determine which definition best fits their research question at hand in order to best formulate the research design and subsequent answer. One of the definitions of halo effect is from the textbook Business research methods by Donald Cooper. It is defined as “error caused when prior observations influence perceptions of current observations” (Cooper & Schindler, 2011). Though broadly appropriate to the research at hand, perhaps a better definition would be from the psychologist Edward Thorndike, which states that “cognitive bias in which our judgments of a person’s character can be influenced by our overall impression of him or her (Thorndike, 1920).” A good example to help explain the halo effect--one that could be argued is extremely timely in...
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...Code: SID: Date: Word count: MOD001120 3064 1 1.1 1.2 1.3 Introduction .................................................................................................... 3 Context....................................................................................................................................................... 3 Purpose of studying this topic ......................................................................................................... 3 Aims and objectives of assignment................................................................................................ 3 2 3 3.1 3.2 Methodology .................................................................................................. 4 Case description .............................................................................................. 5 Description of #company# ............................................................................................................... 5 Context....................................................................................................................................................... 5 4 4.1 4.2 4.3 4.4 Literature review............................................................................................. 6 Context....................................................................................................................................................... 6 Culture ................................
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...QI uality mprovement in FOCUS Your Rapid-Cycle Improvement Guide to Achieving Results Quality Improvement in Focus Rapid-Cycle Improvement Getting Started Table of Contents Introduction........................................................................................................................... page 3 . Getting Started....................................................................................................................... page 5 Find a Process to Improve...................................................................................................... page 7 Organize to Improve the Process. .......................................................................................... page 8 . Clarify Current Knowledge of the Process............................................................................ page 11 Understand Sources of Process Variation............................................................................. page 13 Select the Process Improvement.......................................................................................... page 15 Appendix Worksheet A: Identifying Areas for Improvement. .............................................................. page 16 . Worksheet B: Developing a Team Worksheet...................................................................... page 17 Worksheet C: Team Meeting Notes....................................................
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...January 2002, the e-Business W@tch has analysed e-business developments and impacts in manufacturing, construction, financial and service sectors. All results are available on the internet and can be accessed or ordered via the Europa server or directly at the e-Business W@tch website (http://ec.europa.eu/comm/enterprise/ict/policy/watch/index.htm, www.ebusiness-watch.org). This document is a sector study by e-Business W@tch, focusing on the tourism industry. Its objective is to describe how companies in this industry use ICT for conducting business, to assess the impact of this development for firms and for the industry as a whole, and to indicate possible implications for policy. Analysis is based on literature, interviews, case studies and a survey among decision-makers in European enterprises from the tourism industry about the ICT use of their company. Disclaimer Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use which might be made of the following information. The views expressed in this report are those of the authors and do not necessarily reflect those of the European Commission. Nothing in this report implies or expresses a warranty of any kind. Results from this report should only be used as guidelines as part of an overall strategy. For detailed advice on corporate planning, business processes and management, technology integration and legal...
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...survey delineates different representative scenarios in e-procurement where auctions can be deployed and describes the conceptual and mathematical aspects of different categories of procurement auctions. We discuss three categories: (1) multi-unit auctions for a single homogeneous type of item; (2) combinatorial procurement auctions where the buyer seeks to procure a bundle of multiple items and the suppliers bid for subsets of the bundle; and (3) multi-attribute auctions where the procurement decisions transcend cost considerations alone, to take into account lead times, logistics costs, and other important attributes. In all three cases, the winner determination problem and the determination of payments turn out to be interesting and challenging combinatorial optimization problems. In our review, we present mathematical formulation of procurement scenarios under each category, bring out the challenge involved in solving the problems, and indicate active research topics. We also present a case study of electronic procurement at General Motors. A Note to Practitioners— Since the burst of the dot.com bubble, many procurement professionals and purchasing managers have begun to question the ability of the Internet to redefine procurement processes within their firms. In this article we set out to show that this...
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...HUMAN RESOURCE DEVELOPMENT PRACTICES: ENHANCING EMPLOYEES’ SATISFACTION ETHIOPIAN A CASE STUDY OF ETHIOPIAN ELECTRIC POWER CORPORATION A PROJECT SUBMITTED TO THE SCHOOL OF BUSINESS AND PUBIC ADMINSTRATION OF ADDIS ABABA UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ART IN BUSINESS ADMINISTRATION By DESALEGN AMLAKU ADVISOR ATO TESHOME BEKELE ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMINISTRATION MBAMBA-PROGRAM June 2010 ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMINISTRATION MBAMBA-PROGRAM TO A PROJECT SUBMITTED TO THE SCHOOL OF BUSINESS AND PUBIC ADMINSTRATION OF ADDIS ABABA UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ADMINISTRATION ART IN BUSINESS ADMINISTRATION By DESALEGN AMLAKU GUGISSA GSR /1996/01 ADVISOR ATO TESHOME BEKELE June 2010 ADDIS ABABA UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC ADMISTRATION MBAMBA- PROGRAM HUMAN RESOURCE DEVELOPMENT PRACTICES: ENHANCING EMPLOYEES’ SATISFACTION STU TUDY CORPORATION A CASE STUDY OF ETHIOPIAN ELECTRIC POWER CORPORATION (EEPCo) By Desalegn Amlaku Gugissa GSR/ 1996/01 Approved by the Board of Examiners: ______________________ ___________________ __________________ Advisor Signature Date ______________________ ___________________ __________________ Examiner Signature Date ______________________ ___________________ __________________ Examiner Signature Date Declaration I hereby declare that this project is my original work...
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...FACTORS AFFECTING STUDENTS’ DECISION TO DROP OUT OF SCHOOL A Research Paper Presented to Center for Social Development Research Cor Jesu College Digos City In Partial Fulfillment of the Requirements For Academic Research by HERMOGENES C. ORION, JR, Ed.D ERIKKA JUNE D. FOROSUELO, DM-HRM JEAN M. CAVALIDA, MA, RGC March 2013 COR JESU COLLEGE Sacred Heart Ave., Digos City 8002 Davao del Sur Philippines APPROVAL SHEET ------------------------------------------------- As a requirement for Academic Research, this research paper entitled: FACTORS AFFECTING STUDENTS’ DECISION TO DROP OUT OF SCHOOL has been prepared and submitted by HERMOGENES C. ORION, JR., ERIKKA JUNE D. FOROSUELO, JEAM M. CAVALIDA ------------------------------------------------- APPROVED by the Oral Examination Committee DR.MARIA ELENA MORALES DR. LETICIA CANSANCIO Panel Member Panel Member DR. ALEX D. NIEZ Chairperson ------------------------------------------------- Accepted in partial fulfillment of the requirement for Academic Research. DR. ALEX D. NIEZ College Dean MAY 2013 ii ACKNOWLEDGMENT ...
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...Subject: Successful Princeton Applicant Through all of my accomplishments and disappointments, I have always been especially proud of the dedication and fervor I possess for my personal beliefs and values. Unfortunately, it has often been difficult for me to remain outwardly firm and confident in a town where most people think alike and reject exceptions. Whenever I have expressed my position as a pro-life advocate, peers have badgered, accused, and ridiculed me for simply believing in something that they scorn. Despite all the pressure, I never waive red from my belief, yet I became frustrated and began to lose the courage to publicly express my opinion on this controversial topic. To gain some insight and reassurance for myself, I attended the New Jersey Right to Life Convention in the spring of 1995. This experience uplifted me and offered great inspiration and enlightenment. At the convention I received an overwhelming amount of support and encouragement from wonderful people who advocate the very principles I believe in. This convention was so inspiring that the next day in school I was able to relate my experience to one of my biggest opponents on the subject. Also, the abundant information available at the convention enabled me to defend my position on abortion more effectively. Attending this convention accomplished two things. It proved my commitment to my belief, in that I took the initiative to strengthen and support my opinion, refusing to give up or lose heart. Unlike...
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...ORGANIZATION Submitted by Yvonne Leonie Jacobs In fulfillment of the requirements for the degree of Doctor of Philosophy in the Faculty of Economical Science Department of Business Management University of the Free State Promoter: Prof J A A Lazenby UNIVERSITY OF THE FREE STATE 31 May 2004 A MANAGEMENT MODEL FOR A PHARMACEUTICAL CONTRACT RESEARCH ORGANIZATION ACKNOWLEDGEMENTS It is good to have an end to journey towards, but it is the journey that matters in the end. (Ursula K. le Guin) I want to thank my promoter Prof Kobus Lazenby for his valued support during this journey, guiding me from almost to utmost; Prof Gina Joubert for making a vision becomes reality; George Sabbagha for his linguistic input; and Linda Potgieter for friendship & advice; FARMOVS-PAREXEL for the opportunity to use the organization as a case study; Family and friends for encouragement; and above all to Him, who have never led me where His grace couldn’t keep me. Page ii A MANAGEMENT MODEL FOR A PHARMACEUTICAL CONTRACT RESEARCH ORGANIZATION TABLE OF CONTENTS TITLE PAGE ......................................................................................................................... i TABLE OF CONTENTS ................................................................................................... iii GLOSSARY OF ABBREVIATIONS AND DEFINITIONS ............................................. ix 1. INTRODUCTORY CONCEPTS: REFLECTIONS ON CLINICAL RESEARCH AND DRUG DEVELOPMENT...
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...Fourth Edition Financial Statement Analysis & Valuation Peter D. Easton University of Notre Dame Mary Lea McAnally Texas A&M University Gregory A. Sommers Southern Methodist University Xiao-Jun Zhang University of California, Berkeley Cambridge Business Publishers To my daughters, Joanne and Stacey —PDE To my husband Brittan, and my children Loic, Maclean, Quinn and Kay —MLM To my wife Susan, and my children Christian, Peter and Philip —GAS To my wife Sharon, my daughter Jasmine, and my parents 滕惠清 and 张祥林 —XZ Financial Statement Analysis & Valuation, Fourth Edition, by Peter D. Easton, Mary Lea McAnally, Gregory A. Sommers, and Xiao-Jun Zhang. COPYRIGHT © 2015 by Cambridge Business Publishers, LLC. Published by Cambridge Business Publishers, LLC. Exclusive rights by Cambridge Business Publishers, LLC for manufacture and export. ALL RIGHTS RESERVED. No part of this publication may be reproduced, distributed, or stored in a database or retrieval system in any form or by any means, without prior written consent of Cambridge Business Publishers, LLC, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Student Edition ISBN 978-1-61853-104-9 Bookstores & Faculty: to order this book, call 800-619-6473 or email customerservice@cambridgepub.com. Students: to order this book, please visit the book’s Website and order directly online. Printed in...
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...The Concept of Luxury Brands by Klaus Heine Technische Universität Berlin, Department of Marketing Prof. Dr. Volker Trommsdor Wilmersdorfer Str. 148, 10585 Berlin, Germany Phone: +49.30.314-29.922 • Fax: +49.30.314-22.664 Email: Klaus.Heine@marketing-trommsdor.de • Internet: www.marketing.tu-berlin.de Heine, Klaus (2011) The Concept of Luxury Brands, Technische Universität Berlin, www.concepto uxurybrands.com. Edition: 1.0 This paper is published as the rst part of the serial publication Luxury Brand Management ISSN: 2193-1208 Editing & Review: Bartek Goldmann and Kate Vredenburgh Cover page: Kevin Duggan Acknowledgements: Dr. Steen Herm. I would like to thank the following people for their support and constructive criticism: Prof. Dr. Volker Trommsdor, Prof. Dr. Reinhold Roski, Dr. Vera Waldschmidt, Demet Tuncer, by Klaus Heine (2011); Copyright by Klaus Heine. All rights reserved. Apart from any fair dealing for the purpose of re- search or private study, or criticism or review, no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, scanning, or by any information storage or retrieval system, without permission in writing from the author. Technische Universität Berlin, Department of Marketing, Wilmersdorfer Str. 148, 10585 Berlin, Germany, Tel: +49.30.314-29.922, Fax: +49.30.314-22.664 Contents List of Figures . . . . . . ...
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...GENERAL GROWTH PROPERTIES: TO THE BRINK AND BACK December 6, 2011 Students: Yu (Cherry) Chen, Kevin Connolly, Bill Davis, Stephen Duncan, James Faello, Michael Hazinski, Noah Johnson Faculty Supervisor: Joseph L. Pagliari, Jr. Copyright © 2011 The Real Estate Group at The University of Chicago Booth School of Business All Rights Reserved This case study has been prepared solely for academic purposes. It should not be construed as a judgment about or an endorsement of any particular business matter. Moreover, the information contained herein has been obtained from sources we believe to be reliable; however, we make no representation or warranty as to its accuracy. TABLE OF CONTENTS EXECUTIVE SUMMARY ...................................................................................................... - 1 GENERAL GROWTH BACKGROUND ............................................................................ - 7 2004: A Historic Year for General Growth........................................................................ - 9 2005-2006: Secured Mortgages and Increasing Debt ..................................................... - 16 Simon vs. GGP - Capital Markets Strategy ..................................................................... - 24 IMPACT OF THE CREDIT CRISIS .................................................................................. - 31 GGP Faces Liquidity Challenge .................................................................................
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