Case: Westgate Hospital
Matthew Martinez
Adams State University
1735 w Burlington place 80221

Understanding influencing tactics is the importance of addressing these two questions between supervisor and employee. The power of influence tactics appear to be the back bone managing. If we think about what influence does on a daily basis and incorporate that to world of managing, I bet we see many correlations and different ideas of thought. When I think of influence I think of peer pressure. Growing up we all saw the campaigns, ‘Say No To Drugs” and for some reason that had a great deal of influence when young men would ask me to indulge in such activities. What also comes to mind are leaders, say the President of The United States, who leads by example and people either follow or rebel. Every day I hear how hero’s and mentors motivate youth by giving them something to strive for, how mentors guide new employees to become exemplar leaders. “Influence is necessary to sell your ideas, to gain acceptance of your policies or plans and to motivate others to implement your decisions” (Yukl, 1990). When I begin to think of managing the most fundamental concept would be, how do I influence my subordinates to get the best work I can from each and every one of my employees? A model of power and influence rest on behavior in the model by Yukl and he states that the goal is to emphasize a complete influence on behavior instead of imposing power. Yukl argues that merely having power is not enough for managers. The key has to be in the concept of power by influencing a behavior tactic in order to receive the desired result. “Outcomes of success of an influence attempt is a matter of degree, but it is helpful to differentiate among three levels of success: commitments, compliance and resistance. (Yukl, 1990) The definition of commitment that makes one a sure success is to