...| | Panera Bread Company | The observation and analysis of a fast food restaurant | Panera Bread Company | The observation and analysis of a fast food restaurant | Background Information Rationale I chose to observe operations at Panera Bread Company (Panera) based on two factors: 1) I like the food and overall ambiance – I think Panera uses ingredients that are fresher and of higher quality than more traditional fast food restaurants. I also like that customers can sit down to eat using proper silverware and plates rather than using plastic utensils eating off of paper wrappers and plastic forks. Many Panera locations also have a patio, for al fresco dining, a cozy fireplace, for the winter months, and a small section with upholstered chairs and sofas. 2) Panera offers free Wi-Fi – this was an important factor because I wanted to take notes during each visit without bringing attention to myself. Because Panera offers Wi-Fi, it is not unusual to see customers with laptops. Visits I visited three different Panera locations over the course of several weeks and spent approximately 2 hours at each location. Location | Date and time of visit | Order Placed | | | | 5600 Urbana Pike | April 6, 2010 | Cuban Chicken Panini with chips as a side, an unsweetened iced tea and a Toffee Nut Cookie | Frederick, MD 21704 | 2:40 PM | | 136 Nassau Street | April 11, 2010 | Tuna Salad Sandwich (standard condiments replaced with Dijon mustard and...
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...company uses the periodic method. FIFO: $1,410 150 units multiplied by $8 equals $1,200 30 units multiplied by $7 equals $210 $1,200 plus $210 equals $1,410 LIFO: $1,160 100 units multiplied by $6 equals $600 80 units multiplied by $7 equals $560 $600 plus $560 equals to $1,160 Therefore, the phantom profit would be $250 if the company were to use the FIFO rather than LIFO. Question 4. Compute the lower of cost or market valuation for O'Connor's inventory. 12,500(camera)+9,000(camcorders)+12,800(DVD’s)= $34,300 Question 5. Establishment of responsibilities: Only cashiers may operate registers. Segregation of duties: The duties of receiving cash, recording cash, and having custody of cash are assigned to different individuals. Independent and internal verifications: Daily cash counts are made by cashier department supervisors. Human resource control: All cashiers are bonded Physical controls: All over-the-counter receipts are registers. Question 6. Segregation of duties: 3 Establishment of responsibilities: 1 Physical controls: 5 Independent and internal verifications: 4 Documental procedures:...
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...CHAPTER I. INTRODUCTION A snack bar usually refers to an inexpensive food counter that is part of a permanent structure where snack foods and light meals are sold. A beach snack bar is often a small building situated high on the sand. Besides soft drinks, candies and chewing gum, some snack bars sell hot dogs, hamburgers, french fries, potato chips, corn chips and other foods. While this is usually the case, sometimes "snack bar" refers to a small café or cafeteria. Various small, casual dining establishments might be referred to as a "snack bar," including a beverage and snack counter at a movie theater and/or a small deli. Many places that have snack bars have a "No Outside Food or Drink" policy, to encourage sales. The first known use of the word "snack bar" was in 1930. A snack food or commonly called snack is seen in Western Culture as a type of food not meant to be eaten as a main meal of the day, unlike breakfast, lunch or dinner but rather a assuage/moderate a person’s hunger between these meals, providing brief supply of energy for the body. The term way also refers to a food item consumed between meals purely for the enjoyment of its taste. Snacks are terrific way to satisfy hunger and get all the vitamins and nutrients your body needs. For people who has hectic schedule on school, work, travelling and other activities, it may feel like there’s no time for healthy eating. When trying to stop eating, it’s probably tempting to go the quick...
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...standards of hiring by reinforcing gender stereotyping; causing them to be guilty of disparate treatment. The disparate treatment in this case was due to women being treated differently in comparison to their male co-workers in regards to promotions, pay, and hiring. Female applicants who felt discriminated were mainly those who applied for jobs within Home Depots West Coast Division. They felt they were being overlooked during hiring and bypassed in connection with promotions, salary, and job assignments opportunities within the workplace. Home Depot, however, felt they did nothing wrong and stated the unfairness of what they were being accused of was due to most female job applicants having experience as cashiers, so they were placed in similar positions, such as, cashier positions, clerical duties, customer service, and so forth. In addition, their explanation for the high turnaround in percentage of male employees within the home repair, plumbing, carpentry departments, etc… were due to male applicants expressing interest in those type of skilled employment. 2. How does this case illustrate the application of new technology to solving issues that have never been tied to technology? Can you think of other ways technology might be used to address diversity/EEO/affirmative action issues? Home Depot was able to tie technology by solving issues by introducing a Job Preference Program, which provides in-store computer kiosks that allow...
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...English- 10 18 November 2013 Antigone Essay: Theme: Wisdom vs. Power There are a lot of themes in the story of Antigone, but the theme, wisdom vs. power portrays the story the best. The writer Sophocles reminds me of Shakespeare, and includes figurative language just like Shakespeare, but of course isn’t as good as him. This story took place in a city called Thebes, where Creon, Antigone, Haemon, Polynieces, and many more live. Creon is the King of Thebes and this theme is basically based off of him and the way he does things. He has to find a way to choose a ruler, and how he/she should govern Thebes. Creon is a tough ruler because of his loyalty to Thebes, but he will not let his family come over his decisions on what to do with the city. His nephew, Polynieces was a big traitor to Thebes, and hated the fact that his uncle was king and used to disagree on everything Creon had to say. Antigone does not like Creon as a ruler, because she thinks he can’t solve issues the town has. Creon does not care what Antigone has to say about him because he sees her as a threat to his power. In the story Antigone says,” If he cannot rule his own house, how can we expect him to rule Thebes?”(Lines 658-662) The son of Creon, Haemon also disagrees to what his father says. Haemon tries to break this disagreement by bringing up general understandings of how his father runs Thebes. Thebes is not like Athens, it is not a democracy, so it needs the support of the people. Haemon also helps...
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...Professional Communication Week Four Assignment Chapter 4, pages 106&107 Questions 1-4 05 August 2012 Chapter 4, pages 106&107 Questions 1-4 Question One: Communication in business is important for all parts to function efficiently and effectively. For a company like the Ball Aerospace Corp. having a small margin for error on a project can be intimidating and can produce stark debates on what way is the “right way” to do something. The importance of a cohesive team for any project should be a main objective, along with getting the specifications of a spacecraft. Because, if the team isn’t working as one with the same goal/mindset then there will be dissension among the group, and that’s bad for the project. Question Two: The difference between interpersonal skills, and telephone etiquette is simply a matter of being in the same room as someone. While interacting in a face-to-face meeting like in a boardroom, a person is focused on the speaker, making eye contact, and actively engaged in what is happening. If on a conference call, often the listener is doing something else like returning e-mails or catching up on other work while the phone is on mute. The listener can be potentially reacting silently with facial gestures or hand movements in disagreement of what is being talked about. In a modern world where etiquette and respect is so abundant in the workplace working with people, the realm of behind closed doors is still a factor in how people really...
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...Hypocrites of America The episode of South Park called ‘Goobacks’ is a prime example of how some Americans are hypocrites. I say this because the situation in the episode is exaggerated in a creative sense, but the underlines of the episode speaks of reality in today’s world. In this episode, people from the future come back to the present. These men and women work the jobs most Americans will not work and work these jobs for a lot less money to begin with because they feel less money is still money to them. Of course the Americans became angered that the ‘Goobacks’ (what the Americans called them), took “their” jobs and did not quite understand English. The famous line from this episode, “Took yer jurb!” (Comedy Partners), in English means ‘Took our jobs’. This line is frequently said by Americans, because in reality some Americans feel it is true. There are a great deal of immigrants that come to America for a better life. For instance immigrants from Ireland, Mexico, Cuba, and so on. These immigrants take jobs that most Americans see as beneath them since they pay so low. But yet some Americans become angered and say that these immigrants are taking ‘their’ jobs, even though these jobs were not taken in the first place. That is why I feel those people are hypocrites because they say these jobs are theirs, but yet they do not work these jobs. But in essence, how can those jobs possibly be ‘their’ jobs to begin with. They do not own those jobs and they definitely do not...
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...Controversies Surrounding Euthanasia Name of Student: Institutional Affiliation: Controversies Surrounding Euthanasia Euthanasia is one of the most exceptional controversies of this century. Keown (2011) asserts that “it involves ending an individual’s life in order to release them from, intractable pain.” This act can also be called “mercy killing.” Euthanasia may take two forms. Voluntary Euthanasia happens when family members or medical practitioner take the life of a sick person after receiving consent from the sick individual. On the other hand, involuntary Euthanasia occurs when a person decides to take the life of a sick individual without their acquiescence. Criminal execution, for instance, falls under the category of involuntary euthanasia. The moral, religious, and ethical issue surrounding euthanasia forms the basis of many social and legal discussions. The main controversy, consequently, is whether to legalize euthanasia or not. Legal research by Manning & Willis (2012) confirms that any form of killing falls in the group of criminal cases. They show that all homicide cases are proved illegal is every nation. Hence, any person who takes part in taking another individual’s life should be charged with aiding and abetting a murderer. These individuals should be charged with second degree murder. From an ethical stand point, they argue that it disproves the “do not kill thy neighbor” rule. An excellent neighbor offers support during...
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...Citation: Grych, J. H., & Fincham, F. D. (1993). Children's appraisals of marital conflict: Initial investigation of the cognitive-contextual framework. Child Development, 64,215 - 230. Hypothesis: Children's conflict appraisals guide their coping responses. In particular, deciding whether or not to intervene in the conflict will be strongly influenced by children's interpretations. For example, children who believe that they are at fault for causing a disagreement may then feel responsible for resolving the dispute, and thus attributions of self-blame are likely to lead to children's involvement in the conflict. Fearing for the safety of one parent also may promote intervention, whereas perceiving a high level of threat to the self may lead children to avoid intervening in a disagreement. Whether they involve themselves in a conflict also depends on children's coping efficacy, which in turn is shaped by prior experiences in the family. (a) children's appraisals are systematically related to specific dimensions (intensity and content) of marital conflict. 1. It was predicted that high-intensity conflict would be viewed as more likely to escalate than low-intensity conflict, and that child-related conflict would be perceived as more likely to involve the child than nonchild-related conflict. 2. Children who blame themselves for conflict are likely to elicit self-blame than non-child-related content. No specific hypotheses were made for the effect of conflict intensity...
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...United Way and the Boy Scout of America 1. The circumstances involving the Boy Scouts of America situation affects everyone that is a part of them and the United Way program. Larry Norvell is the local head of the United Way of Columbia-Willamette and he represents the larger company. He has to make decisions that affect all of United Way and the Boy Scouts of America. He operates a business and needs to handle this situation as a business decision and focus on the bottom line. Sometimes as a business owner you have to look at the pros and cons in any situation. Also, there will be a sacrifice made on either decision he makes. He consulted many people, but ultimately he has to decide what’s best for his organization. United Way is an organization made up of volunteers, contributors, and local charities to help people in their own communities. Larry Norvell is part of an organization that creates a work experience that is fair for all employees. The bottom line is looking beyond the immediate situation and the consequences that his decision will make on everyone. If Larry agrees with the BSA, then United Way will lose contributions from companies. If Larry disagrees with the BSA, then Boy Scouts of America will lose funding. Larry has to make a stance, if he doesn’t then this situation will come back and affect his organization. Society is changing; Larry needs to change policies in order to overcome this bad situation that has arisen. Discrimination has been a...
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...Solve a Problem Paper PHL/456 August 15, 2011 The creative process includes four different steps. I will discuss the four different steps in this paper on how to change a flat tire on the side of the road. These steps includes, Searching for Challenges, Expressing the Problem or Issue, Investigating the Problem or Issue, and Producing Ideas. Each stage has a specific duty in the creative process. The first stage of the creative process is Searching for Challenges. Creativity is where we as people are meeting challenges in and imaginative, original and effective way. As people challenges are often needed to be sought out. These challenges come to use in the forms of obvious issues or problems. For an example you allow your friend to use your car to go back and forth to work. Your saw your friend a few time with someone else in the car and follow and saw she was taking someone else home. The second stage of the creative process would be Expressing the problem or Issue. The purpose of this stage allows you to fine the best expression of the issue or problem that is occurring. In other words the most helpful ideas to help solve the problem or issue that you are experiencing. For example you are traveling and your car has a flat tire. You have a spare but do not know how to change it. What would you do? The third stage of the creative process is Investigating the Problem or Issues. This stage of the creative process allows you to gather the information that...
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...This assignment was designed put us, the student in a situation where we are placed in the supervisor position. In this assignment put the supervisor in a position of having to pick and choose what tasks to do themselves and what tasks should be delegated out after coming in and finding their basket full of tasks that need to be dealt with. When you obtain the position of supervisor, there is usually far too much for just you to do, therefore it is important to learn what to delegate and who to delegate it to. The most important tasks should be done by the supervisor but as far as things such as someone’s vacation hours and stocking merchandise for the store, those tasks should be delegated out to the assistant manager and to the store clerks. Being a supervisor means being in a role of leadership, logic, common sense, and decision making for yourself, the employees, and for the company. The “in Basket” debate and discussion gives us and our fellow classmates the opportunity to see if we can successfully delegate out certain tasks as a supervisor at a fictitious company. The discussion between me and fellow classmates was a great one and it appeared as though everyone agreed on everything accept for different incidents. The only two incidents where I came across disagreement were in regards to task number 3, and task number 4. These are the examples in which I will be using in this paper as far as disagreeing is concerned. Task number 3 is in regards to the mall hours changing...
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...Case 7: The Forgotten Group Member Group development has five stages such as forming, storming, norming, performing, and adjourning. Forming is a very first short stage in which people gather and get to know together. Teammates are very interested in the introduction because they can identify who are their members, and what their potential skills are. Next, storming stage is the time for emotionality and tension. Here roles are clarified, members’ characteristics are figured out, and efforts are made to achieve team goals. Hierarchy is established in norming stage, and members cooperate as a unique team. Gradually, the team will move to performing stage. During this period, teammates can deal with complicated tasks and disagreements. Team becomes mature, organized, and well-functioning. When the project is accomplished, all members disband. This stage is called adjourning. According to me, Christine’s group is at the storming stage because this is the period of emotionality and tension among the group people. However, infighting may be happen among the group and result in many changes will be occurred. This is demonstrated in Christine’s group when Mike did not attend in the group meeting with many reasons. Another example is when Christine saw her teammates except Mike and joined together in a cafeteria; Mike came and complained of not letting him know there was a meeting. As a leader, Christine should have a meeting after class with all of the members, divide each part...
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...IT 500 Help With Memo Assignment Here is a general structure that you can use for your memo assignment. To: All Employees From: HR Department (or your name) Date: Today RE: My Memo Assignment XYZ... Opening lines would state what is being done, such as a policy on recording phone calls, monitoring emails, and so on. There is no minimum or maximum length here. Averages tend to be two or three paragraphs. Controversies Note the section heading. This helps to distinguish the text that you include to discuss controversies. As a hint, why is your topic controversial? What part of the opening paragraph stating the policies might someone find controversial and why? One may assume that stating “we are reading your email” is controversial, but why? Is it that the employees may expect such things to be private, but the company states otherwise? Best practice is to spell it out and not assume (even though in many cases the controversy may seem obvious). This is your chance to show critical thinking and analysis of why this is a controversy. Within the context of the memo, you can use writer’s prose to explain this to your employees if you want (not required, just a suggestion). Legislation Again, note the section title; this helps the reader distinguish your objective. Think of it in terms of you as an employee. If HR sends you a memo, you may not want to read an entire law word-for-word. Instead, consider mentioning a law by name, and giving a three- or four-sentence...
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...In the books Maus I and Maus II by Art Spiegelman, the father and son relationship with the two main characters is an interesting adventure. The father, Vladek, is a survivor of a tragic 19th century event, the Holocaust. The holocaust has a negative effect on the way Vladek carries himself. Vladeks son, Artie, is getting told the story of the holocaust from a survivors point of view, Vladek is a survivor. Artie is writing a graphic book on the horrific story his father is proposing. Throughout the story, father and son have many disagreements, and certainly an entertaining love and hate relationship. One prime way the holocaust affected Vladek is the lack of trust he has with people. When Artie was a child, he was having problems with some kids at school, whom he referred to as his “friends”. Vladek assured him, “friends? Your friends? If you lock them together in a room for a week, then you will see what it is, friends!” (Spiegelman, 6). Artie must have had a rough time growing up with Vladek because his lack of trust, and also his compulsiveness of neatness or organization. Vladek constantly needs to keep all of his tasks in extremely precise order. Sometimes his compulsiveness provoke arguments and disagreements. Besides Vladeks thrive for organization, Artie and Vladek disagree on many events, often causing irritable situations. Vladek still treats Artie as if he is a child. He tries to influence the way he dresses by throwing out his coat, and giving him one...
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