...Analyzing Managerial Decisions: eBay.com by HCM-540, MBOL5, Health Care Organization Instructor: Saint Leo University Distance Learning November 24, 2013 Analyzing Managerial Decisions: eBay.com Ronald J. Sanders Saint Leo University MBA540 Analyzing Managerial Decisions: eBay.com 1. How does ebay create value? Ebay brings together million of buyers and sellers to its online portal creating value through virtual shopping through auctioning for goods and services. Virtual auctioning serves as another concept of allowing consumers to shop from anywhere, other than conventional stores. Additional value is added by creating safe secure measure for buyers to make payment. Without a secure method of payment, customers will feel skeptical about making purchases. The feedback forum is a way for shoppers and sellers to learn about the product or service rendered through a rating using “stars.” 2. What potential contracting problems exist on ebay? The seller would possess asymmetric information regarding the item being sold and the condition the item is in. This outs the online buyer at a distinct disadvantage .One of the potential problems that may exist is the advertising of damage goods. Even though ebay has participants sign a user agreement, there no way to know if the product is significantly damage through a photos. Fraudulent selling of merchandise can be an issue because the product can easily be disguised and service inadequate. The product may not...
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...1、value chain:ebay success is to contact the buyer and seller market, providing a global new online trading platform, anyone can carry a variety of products traded through this platform. Whether traditional industries and emerging networks must convert a way of thinking, that is, the ability to provide customer value. Competitive forces: The company now sells a staggeringly diverse array of goods and is one of the world’s most easily recognizable and well-known Web sites. eBay is a favorable proposition for smaller sellers to find markets for rare goods, or goods that are otherwise difficult to value. The company reduced posting fees for adding an item online and increased the collection fee for sold items.In August 2008, eBay lowered its listing fees for all sellers offering fixed-priced items under its “Buy It Now” format. EBay adjusted its search ordering system so that highly rated merchants appear first and receive more exposure. Roll out a rating system that made acquiring a high rating a much more time-consuming undertaking, favoring larger sellers with the time and energy to build a favorable rating. eBay’s growth strategy focused on expansion in geography and scope and on continuing innovation to enhance the variety and appeal of products in its sites. 2、Business model:brokerage model:Cyber Age through virtual network platform to bring together buyers and sellers of supply and demand information, coordination of their supply and demand and the payment of transaction...
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...Skip to main content eBay | | Hi, kalou1280! (Sign out) | * ------------------------------------------------- Top of Form Bottom of Form * My eBay * Sell * Community * Customer Support * Cart * ------------------------------------------------- CATEGORIES * * ------------------------------------------------- ELECTRONICS * ------------------------------------------------- FASHION * ------------------------------------------------- MOTORS * ------------------------------------------------- TICKETS * ------------------------------------------------- DEALS * ------------------------------------------------- CLASSIFIEDS * Parts & Accessories * Cars & Trucks * Motorcycles * Powersports, Boats & More * MY VEHICLES * TIRE CENTER * LIGHT CENTER Back to My eBay | | | | Bread Crumb Link * eBay Motors > * Cars & Trucks > * Nissan > * Pathfinder | | | You won this auction. | Pay nowPay now | | 2001 Nissan Pathfinder nissan 01Research 2001 Nissan Pathfinder | ------------------------------------------------- Top of FormBottom of Form * Enlarge | | | | | | | | | | | | | | | | | | | | Click to scroll upClick to scroll down | Sell one like this | ------------------------------------------------- Top of Form | Item Location: | indianapolis, IN, United States | | Ended: | Aug 24, 201215:54:53 PDT...
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...Content: Introduction: Market size and trends of the two markets P2 Comprehensive analysis The ALIBABA and the ebey market pattern P4 The principles involved in the introduction of the new product P10 Characteristics of those consumers who might be adopters P12 Hidden psychological motivations that hindered/contribute to success P14 Role of peer pressure or other elements P16 Conclusion: Recommendation/ Opinion P18 Reference P19 Introduction Market size and trends of the two markets. Alibaba since March 10, 1999 after the establishment soon became China's largest Internet companies and the world's second largest Internet companies, Alibaba is the world's leading small business e-commerce company, Alibaba Group's flagship business. Alibaba market through its three trading around the world to millions of buyers and suppliers engaged in online business.Three online marketplaces: focuses on serving importers and exporters in the international market, domestic trade in China market, and, through an associated company, to promote Japanese exports and the domestic market in Japan.In addition, Alibaba is also on the international market with a global wholesale trading platform for smaller, you need small quantities of goods to buyers fast delivery service.All transactions with the formation of a market more than 240 countries and regions from over 61 million registered users of the online community.In order to be transformed into...
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...Strategic Position is how well an organization matches its internal resources and capabilities to its external environment. A SWOT analysis is helpful to summarise the key issues arising from an analysis of the business environment and the capabilities of an organization to gain an overall picture of its strategic position. This can also be useful as a basis to generate strategic options and to assess future courses of action. A SWOT is company specific as opposed to the Porters five forces which is industry specific. The aim is to identify the extent to which strengths and weaknesses are relevant to, and are capable of dealing with changes that take place in the business environment. Internal Resources and Capabilities Financial Resources Ebay is a Public Listed Company with corporate responsibilities to its shareholders. In 2006, it earned a gross profit of $4.7 billion and its total assets were $13.5 billion. This financial strength gives it opportunities to invest in activities to increase its financial strength through growth into related and other industries, global markets and also to investing in technology to increase customer satisfaction. It also allows it to invest in marketing to attract further customers and to invest in fraud prevention to protect its valuable intangible asset, its brand name. The Value Chain If organizations are to achieve competitive advantage by delivering value to customers, managers need to understand which activities their...
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...uncovered. Using discovery tools TraceRoute and Sam Spade, a connection was found between the false Pay Pal server address and a shipping address in Russia. The FBI became involved in the case, and lured the perpetrators in for arrest. The equipment was seized and the computer investigation began. The program EnCase was used to search for keyword and pattern searches common to the Pay Pal investigation to look through the slack and ambient space on the hard drive. A mirror-image back-up was created of the hard drive to discover files that were thought to be deleted. Through analyzing the hard drive a link was found between the computer’s IP address, the credit cards being used, and the Perl scripts that were used to open the accounts on the PayPal system. The accused suspects Alexey Ivanov and Vassili Gorchkov, are charged with multiple counts of wire fraud. Mr. Gorchkov was convicted of 20 counts of computer wire fraud and is waiting to be sentenced; Mr. Ivanov is still awaiting trial (Radcliff, 2002). References Radcliff, D. (2002, January 14). Cybersleuthing solves the case. Retrieved from Computerworld:...
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...than the eBay site where you are listing your item for sale. You must agree to these additional terms and conditions before you will be allowed to list items for sale on eBay sites other than your eBay site of registration and/or list items for sale with an international shipping option (such as worldwide shipping). PARTIES. If you have a PayPal account, this Agreement is between: · You; · eBay – specifically, the operator of the eBay site where you sell your item, if not your own eBay site of registration. For items sold on eBay.com, you are contracting with eBay Inc. For items sold on any of eBay’s E.U. sites, you are contracting with eBay Europe S.à.r.l. For items sold on eBay.in, you are contracting with eBay India Pvt. Ltd. For items sold on an eBay site outside of the U.S., E.U., and India, you are contracting with eBay International AG; and, · PayPal – specifically, the PayPal entity with which you have entered into a User Agreement to receive the PayPal Services. For example, if your PayPal account is registered in Canada, you are contracting with PayPal CA Limited. If you do not have a PayPal account, then this Agreement is between you and eBay only. APPLICATION TO ALL CURRENT & FUTURE LISTINGS. This Agreement will apply to all of your active...
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...inovative. They main strategy is to differentiate. Visit our products pages now. Or contact us to talk about stocking our products. ------------------------------------------------- For a wide range of other bar accessories from ice trays to glassware and from party pieces to bottle openers please visit our sister site www.barstuffdirect.co.uk Ordering From Us Resources and capabilities: THE SERVICE IS EASY AND FRIENDLY Ordering from IceAppliance.com couldn't be easier. Simply find the product that you want from our shop and add to your basket. Once you have finished shopping go to the checkout by clicking the button on the top right corner of your screen. You will then be taken to the PayPal checkout process, but don't worry if you don't have a PayPal account, you can still use your credit or debit card to complete payment. Making Payment If you prefer not to pay online via...
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...Ebay Use Case Week6: Use Cases Assignment MIS1101 Use Case Template. Copyright (c) 2004-2005 TechnoSolutions Corporation (Learn more about “TopTeam for Use Cases” at www.technosolutions.com) Permission is hereby granted, free of charge, to any person obtaining a copy of this document and its associated documentation, to use the document on their projects for any commercial or non-commercial purpose. However you may not publish, distribute, sublicense, and/or sell copies of this document. THE DOCUMENT IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE DOCUMENT OR THE USE OR OTHER DEALINGS IN THE DOCUMENT. TECHNOSOLUTIONS CORPORATION MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THIS DOCUMENT FOR ANY PURPOSE. Use Case: Selling a couch on Ebay Id: UC- 2011021401 Description Seller registers a couch for sale on Ebay. Seller firsts selects “Sell” link on Ebay, registers a credit card. Seller then posts descriptive information about the couch including pictures, price, auction start and end times as well as method of payment accepted, shipping information and other terms and conditions of sale. The auction...
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...An advantage of using an open environment is increased speed, having a virtual storefront is less expensive than operating a real one. It is also cheaper than what you would have to pay for utilities and everything with having a store. An insecure e-commerce gateway page will usually speed up the transaction process but won’t necessarily translate into the sales. With an insecure e-commerce page reduces the fees that you would have to pay because it does not involve a third party to handle the transactions. There is no encrypting involved so you do not have to pay a programmer to do that. The problem with that is though when people wish to buy products from you they would print the page out, fill it out and then fax it with their credit card information to you. There are some drawbacks to doing business the print and fax method, most online shoppers won’t go near an insecure e-commerce page. Doing it this way makes it easier for Identify theft to happen as well because you have to fax them the information and people can keep the faxed copy. The BBB and the Federal Trade commission warn and advise people against site usage that does not provide a secure e-commerce transaction. When it comes to purchasing music or videos a person can get them right away by downloading them to their computers. Most people want to buy from sites that are easy for them to pay for the product and get it soon after they pay for it. The disadvantages defiantly outweigh the advantages on an...
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...The original idea behind the acquisition of skype by eBay was to add value to the company's core operations by combining PC-based voice calls with online auction website’s which would boost communication between buyers and sellers. Even though this seems as a well though trough idea, eBay seemed to have bought Skype without implementing a strategy how to incorporate both systems. The most important flaw was the lack of clarity for its users. The Skype contact option could possible get more play if people actually knew about it and if eBay spent time on promotion. eBay's leadership never saw fit to aggressively bring the eBay, Skype and Paypal systems together. Examples of how to fix this could be simple and at very little engineering effort or cash cost. For example by adding a couple of strategically placed "call me now" or "send a few bucks" icons could make a big difference. Even a couple of quasi-discreet "call me now" and "send a few bucks" icons in strategic locations could make a world of difference, at very little engineering effort or cash cost. More information begets more trust, which then leads to more completed transactions, goes the theory. I suppose it could have worked, but that would have required an effort from the various management and engineering teams involved. Heck, call up the marketing department, too. Unfortunately, there never seemed to be a whole lot of that action going on. eBay seems to have bought Skype and set it on auto-pilot (destination:...
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...tells the victim to click on a link to what purport to be the Web site of a well-known bank or online company” (Baase, 2008). It has become increasingly important for Internet users to be alert and aware of the type of scams that are designed to steal information and potentially identities. Internet users that fall into phishing traps quickly become victims of identity theft and credit card fraud. On average, these scams cost individuals about $1200 (SonicWALL, 2012). To avoid these scams, Internet users should be extra careful when opening emails and clicking on links that ask for personal information. 1.) PayPal I correctly answered that this email is an example of phishing. I did not initially read all of the email. I took a couple of glances at the way it was set up. What stood out to me was the fact that the email said, “click here to login to your PayPal account”. I knew right instantly that I probably should not click on...
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...EBAY INC FORMReport) 10-K (Annual Filed 01/31/14 for the Period Ending 12/31/13 Address Telephone CIK Symbol SIC Code Industry Sector Fiscal Year 2065 HAMILTON AVENUE SAN JOSE, CA 95125 408-376-7400 0001065088 EBAY 7389 - Business Services, Not Elsewhere Classified Retail (Catalog & Mail Order) Services 12/31 http://www.edgar-online.com © Copyright 2014, EDGAR Online, Inc. All Rights Reserved. Distribution and use of this document restricted under EDGAR Online, Inc. Terms of Use. UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-K [x] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2013 . OR [] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Transition Period from to . Commission file number 000-24821 eBay Inc. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 77-0430924 (I.R.S. Employer Identification Number) 2065 Hamilton Avenue San Jose, California (Address of principal executive offices) 95125 (Zip Code) Registrant's telephone number, including area code: (408) 376-7400 Securities registered pursuant to Section 12(b) of the Securities Exchange Act of 1934: Title of each class Name of exchange on which registered Common stock The Nasdaq Global Select Market Securities registered pursuant...
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...smartphones, tablets and other mobile devices.There are a lot of concerns rising about digital wallets lately. Many argue that digital wallets will never succeed due to its privacy and security problems. Here are the answers to some of the concerns raised by consumers and those answers will show that digital wallet is a market trend and have its potential to be a huge success. | Concerns are heightened when considering the complexity of a digital-wallet transaction, especially compared to the simplicity of cash or straight credit. In the case of a smartphone, the data passes through not only the smartphone's hardware and operating system but also through a specific payment app, and finally, the source of the payment, such as your bank or PayPal account. Some argues that the more parties involved, the greater the chances that one of them could experience a security lapse on any given day.In fact, digital wallets have redundant integrated protections. For both online and offline purchases, your digital wallet relies on digital certificates. Digital certificates are simply attachments to electronic correspondence that...
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...you think PayPal has been so successful throughout the world? PayPal had become the largest, faster and secure online payment system. It is founded in the year 1998 that provided services of transfer money from one another via internet. It started to provide internet payment services in 1999. At first PayPal named as Confinity. In 2001, the name had been changed from Confinity to PayPal. Unluckily, in 2002, eBay successes bought PayPal with US $ 1.5 million. Now, PayPal can said as successful online payment system which recognised by everyone around the world. It is because PayPal have more than 132 million active accounts and operates in 193 worldwide markets. Also, PayPal providing 26 currencies around the world that enabling customers to send, receive and hold funds. PayPal a successful globalization services handled around 8 million of payment every day. In 2012, PayPal which is under eBay organization had contributed 40% of eBay Inc’s revenues. (PayPal, n.d.) PayPal can be said as the leader of secure and convenience online service. It is because PayPal have many year experiences in this field and cooperate with many partners for survival. (Paypal Introduction, n.d.) To sign up an account of PayPal is very easy and fast its only takes few minutes. Customers must provide a valid debit or credit cards number and linked it with own account. PayPal not only a platform for transferring money to sellers, it also can be used for online donations. However, PayPal is not free...
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