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Centervale Apparel

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Centervale Apparel’s need to streamline the Company’s technology, reduce redundant activity, increase profit, and improve customer satisfaction have caused the Technology Department to evaluate its present systems and consider alternatives. To meet these goals, the chosen system must exploit the time spent on data entry while at the same time bring the technology expenses down to or below budgeted amounts. The projected technology costs for the coming year, staying with the status quo, is $15 million, $5.3 million more than budgeted for the year. In addition to the direct costs of the systems, information entered into the system has to be entered more than once to satisfy all departmental needs, which leads to additional staffing to repeat tasks already performed. These additional entries are causing miscalculations which negatively affect inventory control and distribution. The lack of real control over inventory and distribution is causing disgruntled customers when orders are either over or under filled. Two primary questions are: What system or systems can be purchased to coordinate as many systems as possible together to reduce as much data entry as possible? And what system or systems would produce the most cost efficiency? A new supply chain management (SCM) system would optimize single entries of data to populate other areas of the company to reduce redundancy and possibly the number of FTEs. Also the new system is projected to cost less overall and annualized over the 10 year expected life span of the system, will cost less than the present data entry and inventory expenses. If Centervale stays with the Legacy system, which will cost $15 million with $100,000 annual maintenance fee, and present data and inventory costs (represented by X), the annual cost for 10 years would be X + $1.6 million. The variable for this illustration is the data entry and

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