Chapter 11 | | brick-and-mortar store | A conventional store with a physical presence. | brokerage site | A type of Web site that brings buyers and sellers together to facilitate transactions between them; the site earns revenue in the form of commissions on sales made via the site. | business-to-business (B2B) model | An e-commerce model in which a business provides goods or services to other businesses. | business-to-consumer (B2C) model | An e-commerce model in which a business provides goods or services to consumers. | business-to-government (B2G) model | An e-commerce model in which a business provides goods and services to government organizations. | consumer-to-consumer (C2C) model | An e-commerce model in which a consumer provides goods or services to other consumers. | digital wallet | A program or online service that holds a buyer’s information (such as electronic payment, billing, and shipping information) that can be used to speed up online purchase transactions. | dot-com | An Internet-only store with no physical presence. | e-commerce | The act of doing business transactions over the Internet or similar technology. | e-commerce business model | A description of how an e-commerce company does business, such as the types of buyers and sellers involved. | e-tailer | An online retailer. | m-commerce | E-commerce carried out via mobile phones and other mobile devices. | meta tag | A special HTML or XHTML tag containing information about a Web page that is added by the person creating the Web page and is used primarily by search sites. | online auction site | A Web site where potential buyers bid on an item and, at the end of a set time period, the highest bidder buys the item as long as all bidding criteria (such as minimum selling price) have been met. | online payment service | A type of payment service accessed via the