Chapter 8

1. Well the best way to avoid these issues is by improving the quality of management. The rapidly changing software and hardware market makes it difficult to worrying about money safety of consumers and the company you work full all in a balanced and beneficial way.

2. The main processes include:

a. Development of the project management quality plan b. Quality assurance c. Quality control

3. Many companies understand the importance of quality assurance and have entire departments dedicated to it. To be successful in today’s competitive business environment, good companies develop their own best practices and evaluate other organizations’ best practices to continuously improve the way they do business. Performing quality assurance involves evaluating overall project performance to ensure that the project will satisfy the relevant quality standards. Controlling quality includes monitoring specific project results to ensure that they comply with quality standards and identifying ways to improve overall quality. In-house auditors or third parties with expertise in specific areas can perform quality audits

4. They each affect quality planning. They help drive the requirements the quality can be ensured.

5. Benchmarking generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.

6. The three main categories of outputs for quality control are:

d. Acceptance decisions e. Rework f. Process adjustments.

7. To locate the root cause of a system problem, determine if a process is out of control, to perform trend analysis and forecast future outcomes, to analyze how problems occur and how processes can be improved.

8. These experts have made