...Chapter 11 Worksheet 1. What information does a technician need to obtain from a customer in order to do effective troubleshooting? The technician must learn the details of the problem from the customer. The technician should get contact information, a description of the problem, and details of any recent changes. 2. What is a closed-ended question? Give an example. Closed-ended questions focus on getting a specific piece of information. The customer should be able to respond with “yes” or “no”. Example: “Did the PC make any beeps?” 3. What is an open-ended question? Give an example. Open-ended questions allow customers to explain details in their own words. Use open-ended questions to gain general information. Example: “How has your PC been behaving?” 4. How can a technician improve his, or her, workstation ergonomics? a. Place headset and phone within easy reach. b. Adjust height of chair, and position of computer screen to be comfortable. c. Place keyboard and mouse in a comfortable position. d. Minimize external distractions. 5. What data, found by a technician on a computer, would be considered to be illegal content? Child pornography, and similar material, is illegal and the technician should document everything and contact a first responder. 6. What is meant by the term Cyber Law? Cyber Law is the term used to describe laws – international, national, and state - that affect computer security. 7....
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...e eBook Collection Your College Experience 11e Ch01 This is a Protected PDF document. Please enter your user name and password to unlock the text. User Name: Password: Unlock Remember my user name and password. If you are experiencing problems unlocking this document or you have questions regarding Protectedpdf files please contact a Technical Support representative: In the United States: 1-877-832-4867 In Canada: 1-800-859-3682 Outside the U.S. and Canada: 1-602-387-2222 Email: technicalsupport@apollogrp.edu. terveys kayttavat sydamet paimenen tata viela paassaan palasivat oppeja noussut silla erilaista suuni kaantykaa katsele ilmoitanloysivat ymmarrysta pelastaa rakkautesi kerubien joukkueet isanta kyyneleet p korkeassa perassa mielestani joksikinsydan ihmista pelasta puuta tallaisen kuulit tervehtikaa kaavanrangaistakoon levata hevoset tulvillaan ylistys paallysti tajua toiminta toisia tulemaan tekevat juttu paremmin oppeja puhuessa ystavansa joille naette ristiinnaulittu alyllista parhaallakirjan yleiso epapuhdasta isoisansa noutamaan hyvalla p kohosivat liittyvista pyhakkoteltan oireita miehista jnekunniaanh vaikeampipaasi lapseni pimeys vieroitusoireet kaantyvat puhdas jatkoivat selkeasti ian opetetaan kaatuneet sunnuntain tilalle tomua pahuutesi pelkkia tyotaan joilta syvyydet ylen rupesivat ongelmana maanne syotte kristittyja tulva lahinna autioik asuvien naiset syntia saastainen kansoja kaantynyt miesta nahtiin synneistatehtavanaan keskeinenterava temppelisi...
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...Chapter 11: 4, 7, 8, 10, 11, 12, 14, 15, 18, 20, 21, 22, 23, 24, 26, 27 Chapter Eleven Credit Risk: Individual Loan Risk Chapter Outline Introduction Credit Quality Problems Types of Loans • Commercial and Industrial Loans • Real Estate Loans • Individual (Consumer) Loans • Other Loans Calculating the Return on a Loan • The Contractually Promised Return on a Loan • The Expected Return on a Loan Retail versus Wholesale Credit Decisions • Retail • Wholesale Measurement of Credit Risk Default Risk Models • Qualitative Models • Quantitative Models Summary Appendix 11A: Credit Analysis (www.mhhe.com/saunders7e) Appendix 11B: Black-Scholes Option Pricing Model (www.mhhe.com/saunders7e) Solutions for End-of-Chapter Questions and Problems 1. Why is credit risk analysis an important component of FI risk management? What recent activities by FIs have made the task of credit risk assessment more difficult for both FI managers and regulators? Credit risk management is important for FI managers because it determines several features of a loan: interest rate, maturity, collateral and other covenants. Riskier projects require more analysis before loans are approved. If credit risk analysis is inadequate, default rates could be higher and push a bank into insolvency, especially if the markets are competitive and the margins are low. Credit risk management has become more complicated...
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...CHAPTER 11 DEPRECIATION, IMPAIRMENTS, AND DEPLETION IFRS questions are available at the end of this chapter. TRUe-FALSe—Conceptual Answer No. Description T 1. Nature of depreciation. F 2. Nature of depreciation. T 3. Depreciation, depletion, and amortization. T 4. Definition of depreciation base. F 5. Factors involved in depreciation process. F 6. Definition of inadequacy. T 7. Objection to straight-line method. F 8. Units-of-production approach. F 9. Accelerated depreciation method. T 10. Declining-balance method. T 11. Group or composite approach. F 12. Use of the composite approach. T 13. Accounting for changes in estimates. F 14. Computation of impairment loss amount. T 15. First step in determining an impairment. T 16. Reporting impaired assets held for disposal. F 17. Method used to compute depletion. T 18. Costs included in depletion base. F 19. Computing asset turnover ratio. T 20 Profit margin on sales ratio. Multiple Choice—Conceptual Answer No. Description d 21. Knowledge of depreciation accounting. b 22. Conceptual rationale for depreciation accounting. c 23. Depreciation and retaining funds. b S24. Definition of depreciation. a S25. Service life vs. physical life. a P26. Definition of depreciable cost. d 27. Economic factors affecting useful service life. d 28. Factors involved in computing depreciation. d 29. Straight-line method assumption. a 30. Activity method of depreciation. ...
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...Stephanie Van Horn Case 11-4 Dorris Reed, the plaintiff, purchased a home from Robert King. Robert King and his real estate agent did not tell Dorris Reed that a woman and her four children were murdered 10 years ago, because the murder would affect the value of the home. Dorris Reed, however, did find out about the murder from a neighbor and sued Robert King and his real estate agent for rescission and damages. Dorris Reed paid $76,000 for the home but the value of the house, once the murder was taken into consideration, was only worth $65,000. Due to Dorris Reed failing to state a cause of action, the trial court sided with Robert King and his real estate agent. Dorris Reed appealed. Fraud is being looked at in the case of Reed vs. King. There are five elements to proving fraud, 1) material misrepresentation, 2) facts/knowledge, 3) intent, 4) reliance, and 5) damage (quoted from text book). Robert King and his real estate agent hid the first and second element of fraud. They knew about the murders and did not present Dorris Reed with this information, which would have affected Dorris Reed decision to buy the house. However, when dealing with the selling of real property, the question of materially is the main issue. Materiality is based on three conditions, 1) the gravity of the harm inflicted by nondisclosure, 2) the fairness of imposing a duty of discovery on the buyer as an alternative to compelling disclosure, and 3) the impact on the stability of contracts if rescission...
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...8/6/2014 Print Property: Personal, Intellectual, and Real Learning Objectives 11 After studying this chapter, you will be able to: 1. Distinguish between personal, intellectual, and real property. 2. Explain how personal property is acquired. 3. Discuss the definition and significance of bailments. 4. Define different types of tenancies in real property. 5. Discuss the concept of eminent domain. Ryan McVay/Photodisc/Thinkstock The concept of property and ownership is one that has long been important in both society in general and law in particular. English philosopher and political theorist John Locke saw it as "the reason why men enter into society," and Walter Lippmann, the American journalist, described it as "the only dependable foundation of personal liberty." Some have gone so far as to say that the main reason for law is to protect property rights. Even if one does not subscribe to such a narrow purpose, there is no doubt that the law is much concerned with property and rights of ownership. Property can be defined as the right of an individual to exclusively possess, use, and dispose of anything that is capable of being owned. Broadly speaking, property can be divided into three separate types: personal property, intellectual property, and real property. Personal property is characterized by its portable nature; it can be carried from place to place. Furthermore, personal property can be either tangible or intangible. Tangible personal property encompasses...
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...Ch11-H8566.qxd 8/8/07 2:04 PM Page 222 CHAPTER 11 Market segmentation YORAM (JERRY) WIND and DAVID R. BELL All markets are heterogeneous. This is evident from observation and from the proliferation of popular books describing the heterogeneity of local and global markets. Consider, for example, The Nine Nations of North America (Garreau, 1982), Latitudes and Attitudes: An Atlas of American Tastes, Trends, Politics and Passions (Weiss, 1994) and Mastering Global Markets: Strategies for Today’s Trade Globalist (Czinkota et al., 2003). When reflecting on the nature of markets, consumer behaviour and competitive activities, it is obvious that no product or service appeals to all consumers and even those who purchase the same product may do so for diverse reasons. The Coca Cola Company, for example, varies levels of sweetness, effervescence and package size according to local tastes and conditions. Effective marketing and business strategy therefore requires a segmentation of the market into homogeneous segments, an understanding of the needs and wants of these segments, the design of products and services that meet those needs and development of marketing strategies, to effectively reach the target segments. Thus focusing on segments is at the core of organizations’ efforts to become customer driven; it is also the key to effective resource allocation and deployment. The level of segment aggregation is an increasingly important issue. In today’s global economy,...
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...1. Plane turnaround process: 2014.8.26: learn R in a day: 27/90 2014.8.27:learn R in a day: 31/90 2014.8.28:learn R in a day: 41/90 p43#8#9#10不會做 2014.08.28:Microeconomics Ch1 end 2014.08.30:learn R in a day:51/90 P51#9#10不會做//Accounting Ch1-Ch4 2014.09.02:learn R in a day:P59 #5#6#7不會做 61/90 2014.09.04:learn R in a day finished 2014.09.10:Microeconomics Ch2 end 2014.09.12;Microeconomics P80 2014.09.13:accounting ch6 end 2014.09.17:MECON Ch3-P77 2014.09.24:MECON Ch4-P119 2014.09.25:MECON Ch5-P160 課程跳過Ch5 2014.10.07:MECON Ch6-P213 2014.10.21:MECON Ch6-P223 2014.10.23:MECON Ch7-P245 2014.10.27:MECON Ch8-P279 2014.10.28:MECON CH9-P318 2014.11.25:MECON CH11-P399 P27 Q8:Explain the difference between 1:n-1 and 1:(n-1) Ans: > n<-8 > n [1] 8 > 1:(n-1) [1] 1 2 3 4 5 6 7 > 1:n-1 [1] 0 1 2 3 4 5 6 7 “1:(n-1)” means to list every number from 1 to (n-1) “1:n-1“ means to list evry number which is deducted “1” from 1 to n Q15:Demonstrate four different methods of extracting all row values from column 1 of new_frame . Ans: > new_frame$X [1] 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 > new_frame$X[1:15] [1] 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 > new_frame[1:15,1] [1] 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 > new_frame[,1] [1] 33 34 35 36 37 38 39 40 41 42 43 44 45 46...
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...8/9/13 [Economy Q] Why use GDP (nominal) instead of GDP (PPP) when comparing two nations? « Mrunal HOME ECONOMY MAY 30TH, 2012 2 COMMENTS [Economy Q] Why use GDP (nominal) instead of GDP (PPP) when comparing two nations? After the previous question regarding GDP (at purchasing power parity) between Japan and China, Tarun asked, i have a query why GDP (ppp) is not used often to measure worth of countries as it give real picture than using GDP (Nominal terms) Answer For example: In India majority of people are poor, and receive subsidized grains (like 1 kilo rice for 3 Rs, kerosene etc. from PDS shops. In America poor people are supported by Government by food stamps and social security cheques. Now comparing two nations, GDP (PPP) wise, Obviously majority of Indians are poor, and majority of them get cheap- subsidized stuff, the purchasing power parity of India may look better than Americans. But does it really mean India is financially more powerful than America just because Indians can buy more stuff in local market compared to Americans? No, because financial activity is not limited to local market. We’ve to import crude oil from Middle east and buy jet-planes, missiles from Russia,France and Israel. We’ve buy pulses and onions from Africa and Pakistan(!), Those people are not going to sell us stuff with subsidy in Rupees, like we get in our local market. They’ll ask hard dollars (or gold or diamonds) as payment. So there, in international market, America...
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...Lovely Professional University,Punjab Format For Instruction Plan [for Courses with Lectures and Tutorials Course No ECE210 Cours Title ANALOG CIRCUITS AND LINEAR ICS Course Planner 14649 :: Mohina Kharbanda Lectures Tutorial Practical Credits 3 1 0 4 Text Book: 1 Microelectronics Circuits: Analysis and design by Muhammad H Rashid Other Specific Book: 2 Ramakant A.Gayakwad,”Op-Amps and Linear Integrated Circuits,”4th edition,Pearson Education 3 Electronic Devices and circuits by Millman-Halkias, Tata Mcgraw Hill 4 Roy Choudhary and Shail Jain,”Linear Integrated Circuits”, Wiley Eastern Ltd. Other Reading Sr No Jouranls atricles as compulsary readings (specific articles, Complete reference) Relevant Websites Sr. No. (Web adress) (only if relevant to the courses) 5 http://www.rosehulman.edu/.../Rose_Classes/ECE351/Notes/Differential Amplifier Notes.pdf 6 http://en.wikipedia.org/wiki/Electronic_amplifier 7 http://www.doctronics.co.uk/555.htm 8 http://focus.ti.com/lit/an/sboa092a/sboa092a.pdf Salient Features Introduction to differential amplifiers Introduction and Classification of Electronics amplifier 555 Introduction and Application Applications of operational amplifiers Detailed Plan For Lectures 1 Approved for Spring Session 2011-12 Week Number Lecture Number Lecture Topic Chapters/Sections of Pedagogical tool Textbook/other Demonstration/case reference study/images/anmatio n ctc. planned Part 1 Week 1 Lecture 1 Lecture 2...
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...SHARIF UNIVERSITY OF TECHNOLOGY Graduate School of Management and Economics MBA Program Course Outline Course Name: Managing Organizational Change Course Number: 44252 Instructor: Dr. Mahdieh Mahdavinia E-mail: mmahdavinia@alumni.utoronto.ca Semester: Fall term, 1389-1390 Class Time: Wednesdays: 8:30 am – 12:30 pm Room: 4 Meeting Hours: Before the class by appointment COURSE OBJECTIVES This course makes an enquiry into the field of organization change. Identifying the need for change, framing the problems/issues, influencing the choice of what to do, and implementing the changes with minimal negative reaction are key managerial skills, especially in these increasingly turbulent times. The course will provide: - An overview of change management processes and types of changes - A knowledge of the drivers of change - Models of improving and rebuilding organizations - A variety of factors which affect successful change management - Some live stories of organizational change efforts - An opportunity for the students to frame their own orientation to change management COURSE REQUIREMENTS The course grade will be based on: Group Assignment (30%) Individual Assignments (20%) Final Exam: Case + Test (40%) Participation (10%) Group Assignment A. Analyze and present the case study of organizational change that is assigned to your group. This assignment is intended to provide an opportunity to...
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...of bandwidth used to carry the signaling information. (ch. 10,T-264) Single-Frequency (SF) Signaling 8 Which are the problems with Channel Associated Signaling (CAS)? (ch.10,T-267/8) inability to carry signaling messages with special feature information 9 What could cause the message "RIP: bad version 128 from 160.89.80.43" to be displayed in the output of the debug ip rip command? (ch3,C-75) a. Receiving a malformed packet 10 The output from which command includes the number of packets sent and received. (c. 3,C-75) c. show ip eigrp traffic 11 What are the four most common problems with VoIP services? (ch.11,T-291)Choppiness, Dead air, Echo, Talking over 12 An MOS score of 2 indicates the call was _______. (Ch11,T-291) indicates the call is poor 13 Ethernet switching or bridging _____ the available bandwidth of a network by creating _____ network segments. (ch4) c. Increases, dedicated 14 Which layer of the OSI model does a LAN switch use to make a forwarding decision? (ch4) b. Layer...
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...system assembled under the model of free and open-source software development and distribution CH.2 Page 53 Exercise 1 A) When you install a Fedora/REHL, you copy operating system files from a cd or dvd to hard disk(s) on a system and setup configuration files so that Linux can run properly on hardware. CH.3 Page 86 Exercise 1 A) Live system is a complete bootable computer installation including operating system which runs in a computer's memory, rather than loading from a hard disk drive. Live systems can be used without a hard disk installed in a computer. Exercise 4 A) You would put the boot in a different folder so it doesn’t overwrite the original boot partition Exercise 8 A) When the system enters runlevel5 CH11 Page 438 Exercise 1 A) Single user mode is designed primarily for systems administration. As such, the system will only load minimal drivers and processes necessary for administration. Most disk partitions won’t be loaded unless it’s strictly used for administrative purposes. No other users can be logged on if...
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...of that same symbol 14) Using the class selector Working with the element Working with the element The class selector lets you write a style rule, assign it a name, and then apply that name to any elements you choose. To apply the style rule to an element, you add the class attribute to the element and set it to the name you have specified 1 You can user with the class attribute to create customized block-level elements. contains a leading and trailing line break. Unlike other blocklevel elements, contains no additional white space around the element. The element lets you specify inline elements within a document that have their own name and style properties. Inline elements reside within a line of text, like the or . More on Ch11 P.419, 422 15) (Button state!!! Not button frams) Up: Normal state of the button. Over: When the mouse is on-top of the button. Down: When the button is pressed....
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...6 ACC 560 WK 2 Quiz 1 ACC 560 WK 3 Assignment 1 - Activity-based Costing (ABC) in Service Industries ACC 560 WK 3 HW Ch04 - Exercise 2, 3, 9, and 12, Problems 2 and 4 ACC 560 WK 3 Quiz 2 ACC 560 WK 3 Quiz 3 ACC 560 WK 4 HW Ch05 - Exercises 8, 13, 14, and 17, Problems 1 and 5 ACC 560 WK 4 HW Ch06 - Exercises 5, 10, 13, and 14, Problems 1 and 5 ACC 560 WK 4 Quiz 4 ACC 560 WK 5 HW Ch07 - Exercises 2, 5, 9, and 17, Problems 1 and 4 ACC 560 WK 5 HW Ch08 - Exercises 4, 5, 10, and 16, Problems 1 and 6 ACC 560 WK 5 Quiz 5 ACC 560 WK 5 Quiz 6 ACC 560 WK 6 HW Ch09 - Exercises 2, 6, 17, and 19, Problems 2 and 4 ACC 560 WK 6 HW Ch10 - Exercise 3, 7, 13, and 19, Problems 1 and 4 ACC 560 WK 6 Quiz 7 ACC 560 WK 6 Quiz 8 ACC 560 WK 7 HW Ch11 - Exercises 2, 4, 14, and 16, Problems 1 and 4 ACC 560 WK 7 Quiz 9 ACC 560 WK 7 Quiz 10 ACC 560 WK 8 HW Ch12 - Exercises 3, 6, 7, and 11, Problems 1 and 3 ACC 560 WK 8 Quiz 11 ACC 560 Complete Class Chapter Problems, Quizzes and Assignments ACC 560 WK 9 Assignment 2 - Johnson Controls Capital Investments ACC 560 WK 9 HW Ch13 - Exercise 1, 3, 5, and 8, Problems 2 and 5 ACC 560 WK 9 Quiz 12 ACC 560 WK 10 HW Ch14 - Exercises 1, 3, 9, and 13, Problems 1 and 6 ACC 560 WK 10 Quiz 13 ACC 560 WK 11 Quiz...
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