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Chang Mangment

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Submitted By mfabdelwhab
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The Model of Choice
The model of choice as an OD practitioner to solve this problem will be the Action Research Model, due to the following reasons:-
1- It focuses more on solving specific problems facing an organization rather than grasping opportunities.
2- It involves considerable collaboration among organization members and OD practitioners through a cyclical process in which initial research about the organization provides information that guide subsequent actions.
3- It places heavy emphasis on data gathering and diagnosis prior to action planning and implementation, as well as careful evaluation of results after action is taken.

Steps of Action Research Model to solve the problem a- Problem Identification:- The Bank executives noticed that there is a major rift in the relationship between AAIB bank employees and the newly acquired MAIB employees that were noticed through the following symptoms :-
1- There were several disagreements between many employees. Some of these disagreements turned to fights which needed a third party intervention to end them. The common factor between the disagreements which took place was that they were, most of the time, between an AAIB employee of AAIB origin and an ex-MAIB employee.
2- Several complaints began to arise and be received from customers. Most of the customers began to complain that they feel that they are dealing with two different identities i.e. two different banks when they deal with an AAIB branch with AAIB origin employees and when they deal with an AAIB branch with ex-MAIB employees.
3- The staff performance began to decrease i.e. some of the employees began to become categorized as non-performing staff. The common factor between these employees is that they are either ex-MAIB employees or AAIB employees working under the authority of ex-MAIB employees.
4- The number of unsatisfied employees who are

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