...Creating Behavior Change in a Staff Member Human service managers and staff members must develop methods to increase the efficiency and effectiveness of the individual staff members' professional behavior. Many of the same methods used by clinicians to change clients’ behaviors can also improve clinicians’ professional conduct. Human services managers, supervisors, and staff members who build a high level of trust, respect, and positivity with the rest of their staff is provided the necessary tools to improve staff behaviors (Murphy & Dillon, 2011). Because of the wide variety of responsibilities, work habits, and necessary behavioral changes in the human services field, however; no single technique can be successful in all cases. Rather, managers should work with employers to establish strategies to improve staff behavior on a case-by-case basis. These strategies are most effective when they combine several techniques to form a comprehensive plan of action. This plan can include goal setting, staff development, and training with incentives-based motivation. This type of approach successfully creates behavior changes in staff by creating a positive work environment, highlighting, and increasing efficiency, and building meaningful relationships between staff members and clients. Therefore, applying techniques to a hypothetical situation can better show how a manager would use the facts of a particular case to combine several techniques, creating a cohesive strategy to...
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...Changing Behavior: Insights and Applications Annette Frahm, project manager Dave Galvin Gail Gensler Gail Savina Anne Moser December 1995 Revised June 2001 Local Hazardous Waste Management Program in King County King County Water Pollution Control Division 130 Nickerson St., Suite 100 Seattle, Washington 98109 (206) 263-3050; haz.waste@metrokc.gov Prog-3(12/95)rev.6/01 Introduction Have you ever tried to get a smoker to stop? A kid to start wearing a bike helmet? An aerosol user to switch? Changing behavior is both art and science, and much can be learned from others’ attempts to change behavior that can make our work more effective. A project team at the Local Hazardous Waste Management Program in King County, Washington, spent several months in 1995 reading behavior change literature from energy conservation, recycling, health education and other fields, looking for insights. We distilled many of the principles found in the literature into workshops for staff, hoping to make their efforts to change business’ and the public’s hazardous waste behavior more effective. At the workshops, we presented some key behavior change principles, a panel shared their insights, and staff worked through an exercise to learn how to apply the principles to their work. This report summarizes our findings and includes examples from field experience. A key insight from the project is that information alone is not enough to change behavior. As government workers, we often try to...
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...1 ORGANIZATIONAL BEHAVIOR in CHANGING tIMES CHAPTER SCAN THIS INTRODUCTORY CHAPTER PROVIDES AN OVERVIEW OF THE ENVIRONMENT OF ORGANIZATIONS FOR THESE CHANGING TIMES. IT BEGINS BY PROVIDING AN OVERVIEW OF BEHAVIOR IN ORGANIZATIONS AND THE INTERDISCIPLINARY ORIGINS OF THAT BEHAVIOR. NEXT, IT DESCRIBES THE ORGANIZATIONAL CONTEXT AND PRESENTS THE SIX FOCUS ORGANIZATIONS (BRINKER INTERNATIONAL, ENRON, HARLEY-DAVIDSON, HEWLETT-PACKARD, PATAGONIA, AND THE AMERICAN HEART ASSOCIATION). THIRD, IT POINTS OUT THE CRITICAL ROLE OF CHANGE AND CHALLENGE, FOLLOWED BY A DISCUSSION OF HOW PEOPLE LEARN ABOUT ORGANIZATIONAL BEHAVIOR. THE CHAPTER FINISHES BY RELATING THE VARIOUS FEATURES OF THE BOOK TO LEARNING STYLES AND OUTLINING THE PLAN FOR THE BOOK. LEARNING OBJECTIVES AFTER READING THIS CHAPTER, YOU SHOULD BE ABLE TO DO THE FOLLOWING: 1. Define organizational behavior. 2. Identify six interdisciplinary contributions to the study of organizational behavior. 3. Identify the important system components of an organization. 4. Describe the formal and informal elements of an organization. 5. Understand the diversity of organizations in the economy, as exemplified by the six focus organizations. 6. Recognize the challenge of change for organizational behavior. 7. Demonstrate the value of objective knowledge and skill development in the study of organizational behavior. KEY TERMS CHAPTER 1 INTRODUCES THE...
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...My Personal Theory “Many people report that helping others feels good, often claiming that they get more out of the experience than those with whom they help. However, what you might not know is that there is research that has demonstrated that doing the right thing for others helps us to do the right thing for ourselves”. (Becker-Phelps, 2011) As a therapist it is often necessary to understand what our client is experiencing. It is our obligation to want to help the client work through their problems and reach a positive state of mind. There are many approaches to how a client should be handled. Doing the right thing for others means helping those in need. Being with them as equals throughout their sessions is important too rather than behaving in and one-up or superior position. The client needs to feel that they have someone who wants to help and can be trusted. In this paper I will discuss my view on helping, my views on the relationship between the client and therapist, techniques or approaches to helping, problems addressed in this model, multicultural issues, limitations and strengths, the population this model can help, and my original thinking. How and Why I formed this viewpoint My personal model of helping includes basic ideas from the moral model, compensatory model, enlightenment model, empowerment model, and expert model, with an emphasis on self-acceptance and self-awareness. I have formed my viewpoint from the massive collection of methods because I...
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...“Creating Behavior Change in a Client or Staff Person” TURNING THE QUESTION BACK TO THE CLIENT (A demonstration of using the technique with a participant) Lynette Franklin University of Phoenix BSHS/322 Kimberly Kerksiek February 13, 2012 CERTIFICATE OF ORIGINALITY: I certify that the attached paper, which was produced for the class identified above, is my original work and has not previously been submitted by me or by anyone else for any class. I further declare that I have cited all sources from which I used language, ideas and information, whether quoted verbatim or paraphrased, and that any and all assistance of any kind, which I received while producing this paper, has been acknowledged in the References section. This paper includes no trademarked material, logos, or images from the Internet, which I do not have written permission to include. I further agree that my name typed on the line below is intended to have, and shall have the same validity as my handwritten signature. Student's signature (name typed here is equivalent to a signature): _______________Lynette Franklin____________ ___ “Creating Behavior Change in a Client or Staff Person” To turn back the question on a client is like holding a mirror to the client and everything reflects back to the client their own words. The purpose is to continually relate back to the client and let them feel where they are at and where they want to be, while getting the client to accept the...
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...and are pushing the issue and requiring schools to enforce it. I couldn’t agree more with wearing school uniforms. I feel students should have to wear uniforms, however, even though there are several advantages and disadvantages on this controversy, I believe it is definitely beneficial for students and their future at hand. I am going to address several advantages as to why school uniforms should be worn both in private and public schools nationwide by including factors such as how uniforms decrease crime and increase safety, how uniforms create a level playing field among students to reduce peer pressure and bullying, and how uniforms are more effective than standard dress codes and prevent displays of inappropriate behavior. First of all, I’m going to explain how wearing school uniforms decreases crime and increases safety. Supporting statistics show that schools that mandate wearing uniforms have seen a significant decrease in student fights, possession of weapons, gang activity, graffiti, property damage, and battery by sixty three percent. School uniforms also prevent students from concealing weapons under baggy clothes, make it easier to keep track of students on class field trips, and keep intruders on school grounds more visible to be recognized. Others that disagree would say that school uniforms restrict students freedom of expression. The First Amendment of the United States Constitution guarantees that all individuals have the...
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...Changing Behavior Case Study Analysis 2 Changing Behavior Case Study Analysis My new client, Ms. Asher suffers from chronic tardiness. She states she’s not quite sure how long this has been going on but realized it was becoming a problem about two years ago. She explains she’s constantly late for work, appointments, family events, and even picking up and dropping her kids off to school. Ms. Asher says she would like to rid of this problem because it is causing problems. Her lateness has resulted in being reprimanded at work, criticized by her children’s school, and having to reschedule appointments. At times she states she can be 15 to 30 minutes late for anything. When it comes to family events, she could be even later than that. Classical conditioning could explain how Ms. Asher developed this condition. In classical conditioning there must be a stimulus that causes someone to respond in a specific way, we call this an unconditioned stimulus or US. The response to the US is called an unconditioned response or UR. I asker Ms. Asher to tell me a little about the last few years of her life when she thinks the chronic lateness may have started. She tells me about a previous job she had. She left this job about 2 years ago due to some complications with her employer and the lack of team work in the office. She really wanted to be at home with her children. She was always...
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...Organizational Restructuring | Organizations are human systems and their system structure includes the worldview, beliefs, and mental models of their leaders and members. Changing organizational behavior requires changing the belief system of its personnel. This process of changing beliefs is called learning. Effective learning requires clear, open communications throughout the organization. Organizational performance ultimately rests on human behavior and improving performance requires changing behavior. Therefore organizational restructuring should have as a fundamental goal the facilitation of clear, open communication that can enable organizational learning and clarify accountability for results. Since the world is continually changing, continuous organizational learning is necessary to stay up to date. Organizations that cannot or will not learn will become obsolete. Leaders should periodically examine the organizational structure of their enterprise to assure that it continues to provide an environment for organizational learning. A non threatening, development focused performance appraisal process can be an effective organizational learning tool. The points of leverage in organizations are the beliefs and worldview of their leaders and decision makers. The sense of purpose, vision and commitment of an organization's leadership play a critical role in the results it can accomplish. | Symptoms indicating the need for organizational restructuring....
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...Organizational behavior process in the workplace includes knowledge of the understanding of perception and its link to learning, emotions and attitude, and organizational culture. With perception and learning these two primary activities in human behavior are important aspects in the workplace. These elements are always around us; how one is perceived is a major factor in the workplace. In society there is a process on how we break ourselves and others down by belonging to different societal groups like culture, gender, or profession. Human being inherently want to feel good about themselves even in the workplace and associate with the groups that tend to make them feel that way. Through the use of interactive learning tools such as training, meaningful interaction, and accountability employers are minimizing the biasing effects of stereotyping and making to wrong judgments based on perception. “Organizing people and objects into preconceived categories that are stored in our long term memory” (McShane & Von Glinow, 2010, p.70). A final perceptual activity about a person can influences their behavior to act in a consistent manner with those beliefs. There are perceptual errors found in the workplace which managers must strive to minimize perceptual biases by improving perceptions through empathy and self-awareness. There are three fundamental ways in which we learn: behavior modification which is learning through reinforcement, social learning theory which is learning...
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...Cognitive Behavior Theory Applied to Dwight Melody Church Sorrell Tarleton State University Social Work Program at Texas A&M University-Central Texas Cognitive Behavior Theory Applied to Dwight Melody Church Sorrell Intervention # 1: What: According to Cognitive Behavior Theory, all behaviors are learned and can be changed by focusing on them one at a time. The idea is to focus on what is happening now to increase desirable behavior and decrease undesirable behavior to improve day-to-day functioning of those affected. The theory focuses on the environmental factors before and following the target behavior, we want to change. Learning new more adaptive behaviors, will lead to more rewarding behaviors and make the person happier (Rappaport, 2013). In Dwight’s case, his excessive drinking has caused injury to his child, which resulted in him losing his family. His doctor has told him that he is showing early symptoms of cirrhosis of the liver. His attempts to decrease his alcohol consumption on his own have been unsuccessful. How: I will start by discussing the concept of how changing one undesirable behavior at a time and increasing desirable behaviors can improve the day-to-day and moment to moment functioning of his family. I will introduce to him how learning more adaptive behaviors can lead to a happier life. Then we will discuss his every day behaviors and write them down, placing them in the desirable or undesirable column. I will discuss with Dwight...
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...changes, and employee participation and resistance to change. According to Spector (2010), strategic renewal requires organizational change and demands “wide-scale invention, reinvention, and redesign of business processes and organizational structures” (p. 4). For strategic renewal to be successful, organizations need to create new business models. The business model is the organizations approach to generating revenue and making a profit. Changing an existing business model is more difficult than starting a new one because changing an existing model requires organizational changes. These changes usually affect behavior patterns of existing employees. The employees of the Concord Bookshop were resistant to changes. The managers stated that the finances were not as bad as the board of directors made it sound and why would they want to take the store in a different direction. For the organization to have effective strategic renewal the leaders needed to create changes in the employee’s patterns of behavior to support the...
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...interpretive therapy j. Script analysis therapy k. Active, directive therapy l. Evolutionary interpretive therapy 4. In behavioral therapy knowing the origins of psychological problems is: m. Dependent on the DSM description n. Necessary for second order change o. Not necessary for change p. Creates motivation for change 5. Currently behavioral counseling uses: q. Only covert processes r. Only overt behaviors s. Neither covert processes or overt behaviors t. Both covert process and overt behaviors 6. A behavioral chain is: u. the arrangement of individual responses in a particular sequence v. the arrangement of a group of individuals working toward a specific goal w. the arrangement of a classroom by ability level x. the arrangement of contingencies in a special order 7. Shaping involves children: y. Learning a way to mold different types of media z. Learning a behavior by approximations of it*** {. Learning how to influence others |. Learning components of communication 8. One focus of behavioral counseling is to: }. Learn to increase excesses...
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...Influences on Behavior Donnie Toms PSY 200 Feb 24 2013 Dr. Hawkins Social Influences on Behavior Introduction Everybody has their normal day to day life, whether that is going to work, going to school, staying at home, or doing whatever that day. Most of us have some type of social interaction on a daily basis and depending on what your day consist of dictates the type of social influences around us. We all have our own thoughts, feelings and actions, but when we are around other people those same thoughts, feelings and actions could be different. When you are at work the atmosphere is professional and work related, but if you are out with friends having some fun the atmosphere is more party like. The change in social influences dictates our behavior and what we deem to be appropriate. Social influence is defined as “the process wherein one person's attitudes, beliefs, or behaviors are changed as a result of interaction with another individual or with a group” (Stavrositu 2011). Social Behaviors There are various types of social behaviors that people exhibit depending on the influences around us. These influences can be conformity, the act of matching our attitude, beliefs and behaviors with a group of people. Conformity is when we would adapt what the culture deems normal and include that into our daily lives even when alone. Peer pressure is the influence put on us by a peer group or any individual to change our attitude, beliefs, or behaviors. Peer pressure...
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...I. Barriers of changing waste behaviour Most people know the current environmental problems, but only a few of them would participate in the recycling program continuingly and keep changing of their waste behaviour. So, what are their barriers of changing waste behaviour? According to the study of Tucker and Speirs about behavioural change in household waste management (Tucker & Speirs, 2010), many surveys result provided that “inconvenience factors” like effort involved, insufficient of storage space and time consuming were the main reasons household not to participate in recycle. Many households claimed recycling activities are time consuming, they did not willing to spend extra time to separate the recycled items from waste and taking them to the collection containers, many of working people engaged their in work and gathering with friends and family members rather than enrolling recycling activities during the rest time. Generally, insufficient of storage space is a main reason that discourage people to recycle, people who lived in small flats might not have space to store theirs recycled items. Apart from the above inconvenience factors, there are other factors that discourage them to recycle. Many people did not believe that their waste behaviour causing negative effect on environment, although they know that they may not change their 27 behaviour (Davidson et al, 2012). Furthermore, many people believe that individual bebavioural change could not solve the environmental...
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...Technology’s Impact on society Humanity has evolved from the essence that separates humans from beasts. The ability to use the mind for reason. Reason is the ability to analyze, create, deduce, and formulate. It is reason that enables human beings to strive to invent; it is through invention that mankind has developed society and created a better world. We could say that technology is the sum total of instrumentally useful culturally-transmissible information. Technology is a word used to collectively describe or portray the advancements, abilities, creations, undertakings, views, and knowledge of a singular group of persons: we as human-kind. When there is talk about the relationships between technology and humanity, it is evident that we have to deal with the interrelations between some very complex phenomena. Technology, science, society or systems of societies, and systems of rights of a universal nature. The discovery and development of a large number of powerful energy sources-coal, petroleum, electricity etc. have enabled humanity to conquer the barriers of nature. All this has facilitates the growth of fast modes of transport, which in turn has transformed the world into a global village. In the “old days”, we used phones for talking to each other. That was it. Not for texting. Not for browsing the web. And not for playing Angry Birds (a nightmare, I know). In the past, technology was a bonus, not a necessity. We did not rely on technology to get from...
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