...7/29/2013 Management Information Systems Chapter 1 Chapter 1: Information Systems in Global Business Today Learning Objectives Information Systems in y Business Today VIDEO CASES Case 1: UPS Global Operations with the DIAD IV Case 2: Google Data Center Efficiency Best Practices Instructional Video 1: Green Energy Efficiency in a Data Center Using Tivoli Architecture Instructional Video 2: Tour IBM’s Raleigh Data Center 1.2 • Understand the effects of information systems on business and their relationship to globalization. • Explain why information systems are so essential in business today. • Define an information system and describe its management, organization, and technology components. Copyright © 2014 Pearson Education, Inc. Management Information Systems Chapter 1: Information Systems in Global Business Today Management Information Systems Chapter 1: Information Systems in Global Business Today Learning Objectives (cont.) Shortening Lines at Disney World: Technology to the Rescue • Define complementary assets and explain how they ensure that information systems provide genuine value to an organization. • Describe the different academic disciplines used to study information systems and explain how each contributes to our understanding of them. • Explain what is meant by a sociotechnical systems perspective. 1.3 Copyright © 2014 Pearson Education, Inc. • Problem: Long lines limit how many rides, shops, and restaurants a ...
Words: 3107 - Pages: 13
...MIS4 Chapter 1 1. What is computer literacy? * Answer: * Computer literacy is skill in using productivity software, such as word processors, spreadsheets, database management systems, and presentation software, as well as having a basic knowledge of hardware and software, the Internet, and collaboration tools and technologies. 2. What are two applications of information technologies at Home Depot? * Answer: * The Home Depot has a Web site to communicate with customers and increase sales with online orders. * It also uses RFID tags to better manage inventory and improve the efficiency of its supply chain network. 3. What are two applications of information technologies at Domino's Pizza? * Answer: * Using online and mobile ordering, customers can customize their pizzas with any combination of ingredients, thereby becoming part of the pizza-making process. * Domino’s now has the ability to store its online orders in its database. This data can then be used for many purposes, including target marketing and deciding which pizzas to offer in the future. 4. What is an example of a company that uses overall cost leadership strategies successfully? * Answer: * Walmart 5. What are two applications of information systems in the marketing field? * Answer: * Analyzing market share, sales, and sales personnel * Sales forecasting 6. What are two IT jobs at the college or university that you attend or an organization...
Words: 822 - Pages: 4
...Lecture 1, 2, 3, 4 Business: Formal organization that makes profit. MIS: How to use information system and technology to help your firm achieve business objectives. Why is information system important for business? 1. Operational excellence 2. New products, services, and business models. 3. Improved decision making 4. Attain consumer and supplier intimacy. 5. Promote competitive advantages. 6. Ensure survival of organization. Data: Raw facts that represent objects and events occurring in an organization. Data > -Input devices- > Process > Information What is the difference between Data & Information? Information is processed data, it is data that has been shaped into a meaningful form. Information technology: consists of all hardware and software that a firm needs to use in order to achieve its goals and objectives. Information system: A set of components that collect data, store it and then distribute it as information to support decision making and control in an organization which is an application. What are the 4 activities in an information system? 1. Input data. 2. Process data. 3. Output information. 4. Feedback. List and describe the 3 dimensions of an information system. Organization: Structure, history, and culture of the organization affect how information system is used and built. People: Information system needs skilled people to build them, maintain them, and understand how to use them in achieving business goals. Technology: 1. Computer hardware. 2....
Words: 3908 - Pages: 16
...Lecture 1 Information systems in global business today How information systems are transforming business & what’s new in management information systems? * Emerging mobile digital platform Managers are increasingly using IPhones, IPads, smartphones etc. to coordinate work, communicate with employees, and provide information for decision making. * Growing business use of “big data” Web traffic control, email messages, social media content, sensors that require new data management tools to capture, store, and analyze. * Growth in cloud computing * Allows organizations to rely on telework, remote work, and distributed decision making * Firms can outsource more work and rely on markets to build value. * Firms can collaborate with suppliers and customers to create new products, or make old products more efficiently. Businesses are starting to use social networking tools to connect their employees, customers and managers worldwide. Globalization opportunities: The emergence of the internet into a full blown international communications system has drastically reduced the costs of operating and transacting on a global scale. Information systems enable globalization. * Internet has drastically reduced costs of operating on global scale * Increases in foreign trade, outsourcing * Present both challenges and opportunities In the emerging, fully digital firm: Digital firm is one in which nearly all of the organizations significant business...
Words: 1230 - Pages: 5
...Computer Organization and Architecture CHAPTER 01: Basic Concepts of Architecture and Assembly Language CONTENTS: CHAPTER 1.1: Basic Concepts of Computer Architecture Computer Organization and Architecture CHAPTER 1.2: Basic Hardware Components of a Computer System John Vee MI P. Martinez, CSIT Instructor College of Information and Computing Sciences KING’S COLLEGE OF THE PHILIPPINES CHAPTER 1.3: Assembly Language CHAPTER 1.4: Programmer's View of a Computer System Computer Organization and Architecture CHAPTER 1.1: Basic Concepts of Computer Architecture Instructor: John Vee MI P. Martinez CHAPTER 1.1: Basic Concepts of Computer Architecture ASSIGNMENT #01: LEARNING OUTCOME #01: Next Learning Outcome: After engaging in each topic, students should have: 1) Differentiate Computer Organization and Computer Architecture? ¼ Yellow Paper, to be submitted next meeting. LO-01: Distinguished the difference between Computer Architecture and Computer Organization, and discussed the different types of architecture. 1) 2) Computer Organization and Architecture Instructor: John Vee MI P. Martinez Computer Architecture vs. Computer Organization Types of Architecture Computer Organization and Architecture Instructor: John Vee MI P. Martinez LO 1.1 – Computer Architecture vs. Computer Organization LO 1.1 – Computer Architecture vs. Computer Organization COMPUTER ARCHITECTURE: COMPUTER ARCHITECTURE: ...
Words: 4567 - Pages: 19
...2/15/2013 MGMT 2006 Module 1 Introduction to MIS Objective • By the end of this module you will be able to: • answer the question "What is an MIS?“ • answer the question "Why MIS?“ • distinguish between data, information, knowledge and wisdom • differentiate between Information Technology and • Information Systems • describe systems in use in typical organizations • relate information systems to strategy and • competitive advantage. What is an MIS? • An Information Systems is a system that captures, stores and processes data, transforming it into useful information. • The Information Systems exist in the context of the organization, which in turn exists within the winder environment. • Data is captured from events in and out of the organization. Information is disseminated in and out of the organization 1 2/15/2013 What is an MIS? Data • Data refers to raw facts lacking in context. – Bar code – Student ID number – Price – Telephone number – Etc. • Often times, raw data is not very useful for decision making. Data • A listing of students registered for MIS this semester . • The list only provides me with raw data. 2 2/15/2013 Information • Information can be produced from data by summarizing, categorizing, sorting and by adding context. Input Process Output Information Female Male Information Global Oil Production 3 2/15/2013 Knowledge “Knowledge is a familiarity with someone or something, which can include information, facts, descriptions, and/or skills acquired...
Words: 1056 - Pages: 5
...Chapter 1 Introduction to Information Technology Investment Decision-Making Learning Objectives After completing this chapter, you should be able to: • • • • • Describe different types of IT investment decisions manager face. Briefly describe some of the methodologies that are used in IT investment decision-making. Explain why IT investment decision-making is important as a subject to study. Explain some of the limitations that should be considered when using IT investment methodologies. Explain the role of IT investment decision-making within organizational planning. Prologue Information technology (IT) investment decision-making impacts all industries but sometimes in different ways. For example, Karadag et al. (2009) explored the importance of IT investment decision-making methodology in lodging industry. The research found that evaluation activities for hotel IT investments have not been performed widely and consistently and that some types of hotels tend to use more financial and non-financial IT evaluation methods, since all investments are expected to show a positive return on investment. The research findings highlight the importance of the use of IT investment evaluation techniques and the 3 4 Information Technology Investment: Decision-Making Methodology major differences in their use require a substantial need for understanding a wide variety of IT investment methodologies to satisfy decision-making needs. To provide useful decision-making in IT...
Words: 6853 - Pages: 28
...and gifts to work and serve God through specific voluntary or paid vocations in the workplace face daily opportunities to impact the Kingdom of God. When believers walk by faith and obedience in the revelation that God’s divine presence and purpose is with them daily in their work lives, God empowers them to lead change that can transform lives, businesses, and even nations. Believers clearly see this truth in the lives of Abraham, Joseph, Daniel, and Nehemiah. The Great Commission (Matt. 28) commands believers to go into all the world and preach the gospel to every person. This directive includes Holy Spirit-empowered witness in the marketplace with signs, wonders, and the gifts of the Holy Spirit in operation. As His priests (1 Pet. 2:5; Rom. 12:1-2), God calls believers ordained for the twenty-first century workplace to worship and serve Him through their actions, words, and works. God’s Word calls for excellence in whatever a person does (Col. 3:17). Fruitfulness follows when believers root biblical ethics in excellence, and practice it in relationships and business decisions. Anthropologists and missiologists are observing major global shifts causing leaders to revise their understanding of the notion of culture. When business leaders, church leaders, and missiologists consider how to effectively participate and fulfill the mission of God, they face new opportunities and fresh challenges due to the relentless changes in globalization and technological advances in travel...
Words: 4498 - Pages: 18
...goals. Reviewing some of the chapter one readings will help you with the other chapters. You will become familiar with Internet terminology, such as B2B, B2C, B2G, Web 2.0, and Social CRM. Knowledge of collaboration tools can make you very marketable as a business manager, because many companies use these tools in their team work. This week covers using these collaboration tools to improve communication as well as document sharing. Internet and Collaboration Tools OBJECTIVE: Determine how and when to use Internet technologies in business. Resources: Ch. 1 & 8 of MIS Essentials Content • Ch. 1: The Importance of MIS o Q1: Why is Introduction to MIS the Most Important Class in the Business School? o Q2: What is an Information System? o Q3: What is MIS? o Q4: Why is the Difference Between Information Technology and Information Systems Important to You? o Q5: What is Your Role in IS Security? • Ch. 8: E-Commerce, Web 2.0, and Social Networking o Q1: What Types of Interorganizational Systems Exist? o Q2: How do Companies use E-Commerce? o Q3: Why is Web 2.0 Important to Business? o Q4: How Does Social Capital Benefit You and Organizations? o Q5: How Does Social CRM Empower Customers? OBJECTIVE: Determine collaboration tool needs based on business function. Resources: Chapter Extension 2 of MIS Essentials, Article One of Business Week.com, and Article One of Faulkner Information Services Content • Chapter Extension 2: Using Collaboration...
Words: 404 - Pages: 2
...CHAPTER 1: INTRODUCTION 1.1: Origin of the paper This report has been prepared to make a study on the “Management Information System of City Bank Ltd” as a part of the fulfillment of report, required for the completion of the course BUS304: Management Information System and Ecommerce of the Business Administration of University of Liberal Arts Bangladesh. The report was prepared under the supervision of Dominic S. S. V. Bennett, course instructor of Management Information System and Ecommerce, University of Liberal Arts Bangladesh. The report was prepared by a group, consisting the member, Sekh Shahnuma Sharmin ID: 112011009, Jenia Sultana Jenny ID: 112011014, Ummay Hani Tanija ID: 112011012 and Shahela Parvin ID: 112011017. The group is thankful to Mr. Dominic S. S. V. Bennett for giving the opportunity to be assigned on such type of topic. 1.2: Objective The main purpose of the report is to understand the Management Information System of City Bank Ltd. In broad sense the objectives to be covered under this report are: * To know about how MIS work in City Bank Ltd. * To know about how the Bank take decision with the help of MIS * To know about the security of the MIS * To make recommendations for improving the MIS n City Bank Ltd. 1.3: Scope of the paper The scope of this report was strictly confined to the official website &contact with particular employee of City Bank Ltd. To collect the information work has been done on the MIS and HR section...
Words: 2800 - Pages: 12
...Laudon New York University f Jane P. Laudon Azimuth Information Systems PEARSON feerttifie tall Pearson Education International Brief Contents Part One Chapter 1 Chapter 2 Chapter 3 Chapter 4 Part One Project Organizations, Management, and the Networked Enterprise 1 Information Systems in Global Business Today 2 Global E-Business: How Businesses Use Information Systems 38 Information Systems, Organizations, and Strategy 80 Ethical and Social Issues in Information Systems 124 Analyzing Business Processes for an Enterprise System 165 Part Two Chapter 5 Chapter 6 Chapter 7 Chapter 8 Part Two Project Information Technology Infrastructure 167 IT Infrastructure and Emerging Technologies 168 Foundations of Business Intelligence: Databases and Information Management 222 Telecommunications, the Internet, and Wireless Technology 260 Securing Information Systems 312 Creating a New Internet Business 351 Part Three Chapter 9 Chapter 10 Chapter 11 Chapter 12 Part Three Project Key System Applications for the Digital Age 353 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 354 E-Commerce: Digital Markets, Digital Goods 388 Managing Knowledge 428 Enhancing Decision Making 470 Designing an Enterprise Information Portal 508 Part Four Chapter 13 Chapter 14 Chapter 15 Part Four Project Building and Managing Systems 509 Building Systems 510 Project Management: Establishing the Business Value of Systems and Managing Change 552...
Words: 3508 - Pages: 15
...Cross-section of ventricular wall served by thrombosed artery Scar thin firm grey Mixture of living and dead myocytes; substrate for re-entrant arrhythmias 0h > 3 months Finish here 41.1 Infarction is tissue death caused by ischaemia. Acute myocardial infarction (MI) occurs when localized myocardial ischaemia causes the development of a defined region of necrosis. MI is most often caused by rupture of an atherosclerotic lesion in a coronary artery. This causes the formation of a thrombus that plugs the artery, stopping it from supplying blood to the region of the heart that it supplies. Role of thrombosis in MI Pivotal studies by DeWood and colleagues showed that coronary thrombosis is the critical event resulting in MI. Of patients presenting within 4 h of symptom onset with ECG evidence of transmural MI, coronary angiography showed that 87% had 88 Pathology and therapeutics complete thrombotic occlusion of the infarct-related artery. The incidence of total occlusion fell to 65% 12–24 h after symptom onset due to spontaneous fibrinolysis. Fresh thrombi on top of ruptured plaques have also been demonstrated in the infarctrelated arteries in patients dying of MI. Mechanisms...
Words: 1300 - Pages: 6
...Chapter 01 Description of Eastern Bank limited Description of Eastern Bank limited 1.1 Business Name: Our selected organization is Eastern Bank Ltd. It is intends to be a unique organization in Bangladesh. It intends to be a knowledge-based organization where the Eastern Bank professionals learn continuously from their customer and colleagues worldwide to add value. With a vision to become the bank of choice and to be the most valuable financial brand in Bangladesh, Eastern Bank Ltd. (EBL) began its journey in 1992. Over the years EBL has established itself as a leading private commercial bank in the country with undisputed leadership in Corporate Banking and a strong Consumer and SME growth engines. EBL's ambition is to be the number one financial services provider, creating lasting value for its clientele, shareholder, employees and above all for the community it operates in. Prior to 1992 EBL operated as BCCI bank Ltd which transformed into Eastern Bank Limited 1.2 Location/ Address: |EBL Offices | | | | | | ...
Words: 1731 - Pages: 7
...Chapter 2 Global E-business and Collaboration Management Information Systems Chapter 2: Global E-business and Collaboration Learning Objectives • What are business processes? How are they related to information systems? • How do systems serve the different management groups in a business and how do systems that link the enterprise improve organizational performance? • Why are systems for collaboration and social business so important and what technologies do they use? • What is the role of the information systems function in a business? 2.2 Copyright © 2016 Pearson Education, Inc. Management Information Systems Chapter 2: Global E-business and Collaboration Business Processes and Information Systems • Business processes: – Flows of material, information, knowledge – Sets of activities, steps – May be tied to functional area or be crossfunctional • Businesses: Can be seen as collection of business processes • Business processes may be assets or liabilities 2.3 Copyright © 2016 Pearson Education, Inc. Management Information Systems Chapter 2: Global E-business and Collaboration Business Processes and Information Systems • Examples of functional business processes – Manufacturing and production • Assembling the product • checking the product for quality – Sales and marketing • Identifying customers • selling the product – Finance and accounting • Creating financial statements • paying creditors – Human...
Words: 2464 - Pages: 10
...CHAPTER 1 THE INFORMATION AGE IN WHICH YOU LIVE: CHANGING THE FACE OF BUSINESS JUMP TO THE SUPPORT YOU WANT • Lecture Outline • Modules, Projects, and Data Files • Slide Reviews • Closing Cases • Short-Answer Questions • Assignments and Exercises • Discussion Questions • Industry & Global Perspectives • Additional Assignments and Exercises CONTACT INFORMATION: Stephen Haag (shaag@du.edu) STUDENT LEARNING OUTCOMES 1. Define management information systems (MIS) and describe the three important organizational resources within it – people, information, and information technology. 2. Describe how to use break-even analysis to assess the financial impact of information technology. 3. Describe how to use Porter’s Five Forces Model to evaluate the relative attractiveness of and competitive pressures in an industry. 4. Compare and contrast Porter’s three generic strategies and the run-grow-transform framework as approaches to the development of business strategy. CHAPTER SUMMARY This chapter serves two primary purposes. First the chapter introduces your students to the broad notion of management information systems within an organization and the three key resources on which MIS focuses – people, information, and information technology. Second, the chapter jumps right into the process of appropriately selecting which technologies to use based on the industry in which your organization operates, the identified...
Words: 3890 - Pages: 16
