...Case Study Introduction The Smith Family (TSF) is a national charity which supports disadvantaged children and families in Australia. It devotes to creating a better future for disadvantaged young Australians through providing education opportunity for them (TSF 2012). This case study aims to assess TSF’s strategic position using SWOT analysis. The analysis reveals that TSF holds strengths of comprehensive sources of funding and being able to provide transparent information. The popularization of social network and the future education reform plan may give an opportunity to TSF. On the other hand, TSF is weak in utilizing the funds efficiently and effectively. A cut in universities funding may be considered as a threat. The finding is that the strategic position of TSF is to offer long-term holistic support in education for children in need and what TSF is doing is in line with its strategic position. The second part of the case study will present detailed SWOT analysis and the last part is the conclusion. Analysis Strength TSF builds a strong partnership with corporation, foundations and universities and has comprehensive sources of fundraising. The annual report of TSF (2012) shows that TSF has more than 200 business partners, over 120,000 individual supporters, and is supported by government. TSF also runs an own Recycling Operation which can produce 2 million dollars annually. The extensive sources of fundraising give TSF a solid financial base with which they could easily...
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...treating the kidney patients but also taking up the challenges on research as well as educating the community on kidney disease. NKF has officially opened their first dialysis centre at the Kwong Wai Shiu Hospital in 1982 and throughout they have gone ups and down before emerge as a premier charity organisation in Singapore. By July 2005, Singaporean were shocked when the news of NKF scandal broke following the collapse of defamation trial. It is unexpected due to the fact the NKF has already recognise as a lead charity organisation with the revenue of $116 million. Lots of allegation were slandering around and the spot light goes to the then NKF CEO, Mr Thambirajah Tharmudurai or better known as T.T. Durai. The news not only rock the nation but also has attracting interest of global parties. The scandal has cause the CEO and his board of Directors to resign. Therefore, this case study is significant for the group to analyse the organizational leadership issues and challenges. AIM The aim of this study is to analyse the case of National Kidney Foundation scandal in the context of Organizational Leaderships. OBJECTIVE Objective of this study is to answer the following question: 1. How is leadership related to responsibility? In what ways and to what extent was Durai a responsible leader? In which ways was he not responsible? 2. Comment on Durai’s actions that were revealed in the court proceeding....
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... Portfolio Analysis: The Market Position The decision making process among hospitals are very complex, therefore, it has become more prevalent to use a portfolio analysis in there strategic planning process. The portfolio analysis will help any organization address some of the obstacles they face such as the appropriateness and measurement of growth (McCain, 1987). It is an important aspect of evaluating when the organization has the idea to start a new project or not. In he portfolio analysis the services and products are being analyzed in relation to the market growth and the market share (AIU, 2015). It is best to know who your biggest competitors are and also know who holds the biggest share of the market. Once this is known then these should be compared to all other competitors and see what the market growth is. Health care organizations will use the portfolio analysis not only to look in to their services and products provided, but into all of the organization’s department. We will take a look at how the Sisters of Charity Hospital can use a portfolio analysis within their market for growth. The hospital is located in Columbia, South Carolina as well as Cleveland and Canton, Ohio. This organization provides many different services such as service for the elderly, blood conservatories, women’s services, orthopedic services, cancer treatment, as well as screening for numerous diseases such as heart disease, diabetes, and cancers. They also provide emergency...
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...1 Introduction 1.1 Overview This case study revolves around the “non-profit” i.e. Corporate Philanthropic organization known as National Kidney Foundation (NKF) which aims to give aid to needy kidney patients. It relies largely on donations to fund the organization’s most direct way of helping the patients which is to set up dialysis centers. Across its development as an organization, NKF has also adopted other forms of helping needy kidney patients albeit in more indirect ways. NKF has set up many social initiatives and garnered Corporate Philanthropic actions by other organizations. These initiatives are funded by the public’s donations. 1.2 Underlying major issues In this case study, a noteworthy major issue is (1) the appropriateness of the strategies which NKF had adopted in order to raise funds. Other major issues include whether the money donated to NKF has been spent appropriately by the organization. These expenditures include employee salary, infrastructure maintenance (e.g. building facilities), business trip fees (e.g. travelling and accommodations). Hence, this also brings up another issue of whether (2) a more than necessary proportion of the donations have been spent on the luxury of the staff members and their self-interests rather than to serve the cause of helping kidney patients and if (3) the staff members are being overpaid for their contribution to the organization. All these issues mentioned will be highlighted and analyzed in greater detail later...
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...Draft Version of Goodwill Case Study Introduction: Humanitarian work is associated with receiving charitable donations from members, businesses, and government agencies, to be redistributed to communities in need. Goodwill is an example of a different mission in Humanitarian work. Goodwill is the pioneer organization in branding their humanitarian work and build an international business without compromising their core mission or reputation. Goodwill uses good reputation of its name to generate contributions and donations. The materials donated find its way to the organization's stores, to secure funds for their community based programs. This group case study will discuss Goodwill’s advantages and their success in social services, highlight problems as well as solutions facing the organization, discuss the concept of discrimination and include any personal experiences, and the ability to innovate within organizations. Advantages of Goodwill: Since 1902, when Goodwill started its charitable work, the organization maintained a good reputation. Today, the biggest advantage of Goodwill is the good reputation the organization still enjoys. Goodwill success arises from the organization's management ability to focus on their employee’s morale in order to maintain the organization's reputation. Another great advantage of Goodwill is the high rate of satisfaction among their employees. The company hires from the weak sections of the employment market by focusing on the immigrant...
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...Running head: ASSOCIATED CATHOLIC CHARITIES CUSTOMER SATISFACTION The Customer Satisfaction of Associated Catholic Charities Of the Diocese of Galveston-Houston Jill Brasher Elizabeth Haberer Mini Joseph Reena Mathew Karen Villareal Kirk Workman Craig Wondergem University of Houston Abstract One hundred seventy four individuals participated in a study to measure satisfaction of services received. The study hypothesized that at least 80 percent of the clients surveyed would report satisfaction with the services they received from the Associated Catholic Charities of the Diocese of Galveston-Houston (ACC). The study also hypothesized that there would be no significant differences between gender and reported satisfaction. It was further hypothesized that there would be no significant differences between ethnicity and reported satisfaction. Moreover, it was hypothesized that there would be a positive correlation between age and reported satisfaction scores. A ten question three point Likert scale instrument to survey clients satisfaction with convenience, timeliness, language, treatment, and overall help received by worker, program, and agency. Data was collected through telephone and written survey format on an immediate feedback or mail-out basis. The results indicated that 89 percent of the clients surveyed were satisfied with the services they received from ACC. Furthermore, the...
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...Band Management Case 1 A case Analysis of (Product) Red (A) Submitted By: Amit Pathak Navin Koirala February 18, 2015 Synopsis (Product) Red (A) is an innovative business model which integrates business and charity together. (Product) Red (A) is an original approach of raising fund for AIDS patient in Africa by Licensing the brand to the business giant of the world and the fund directly going to Global fund of United Nation. This innovative approach has been very successful in collecting funds raising it form $5million to $50 million contribution by the private/corporate sectors. Case Facts Product (Red) is the best instance which can be taken as one of the best marketing campaign with the assist of many huge and reputed firms. The sole purpose of this campaign is to raise funds for HIV/AIDS victims in Africa through “The Global Fund” which is a nonprofit organization with the corporation of reputed business organization like GAP, Armani, Apple, Converse, American Express, Motorola etc. The main concept of this whole campaign is to raise fund with the purchase of Product (RED) and certain part from the purchased amount is funded in the Global Fund to help in the prevention and treatment of HIV/AIDS patient in Africa by bearing the cost of Antiretroviral Drug (ARV), a treatable drug to extend the patient’s lives. Above all this article carries out the various facts and details about Product (RED) and its stages of the development and its business models which are pointed...
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...Charity in Children’s Lives Jessica Burlingame Post University Thesis Charity can be one of the most important valuable lessons that can be taught to a child. There are many benefits to involving charity early on in a child’s life. It teaches the child responsibility, empathy, builds character, and identity. There are many ways one can incorporate charity into a child’s life. Below we will explore some ways to involve charity in your child’s life to help the child experience the benefits charity can provide. Charity begins at home but should never end there ~ Thomas Fuller Charity in Children’s Lives Teaching children charity at a young age is a valuable lesson they will hold onto for life. There are many ways a child can learn the value of giving. Starting off small when the child is young is very important. Introducing charity in an excessive way could shy the child away from enjoying the meaning of charity. The best way to introduce charity to a young child is to talk about what charities they can understand. Letting the child chose the charity you plan on donating to makes the child feel responsibility. It is easier for children to understand concrete examples of giving. Children always have favorite toys and dolls. Explaining to the child that not all children are fortunate enough to have a great deal of toys to play with. Encouraging the child to donate some toys they have outgrown will help them to see they can make a difference in another person’s life...
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...their consumers, human resources, and stakeholders. In the view point of a brand marketing manager, cause marketing can be defined as a potentially profit making scheme by a ‘for-profit’ business or product to raise responsiveness, funds, and/or consumer commitment in a collective or environmental issue. In general, course marketing refers to a type of marketing which generally involves the cooperative efforts of a business (which is after profitability) and a non profit making organization for reciprocated benefit. To come up with the conclusions on cause marketing, study survey was carried out on a number of retailers from different business perspectives in relation to the topic of discussion. The questions were designed in a way that could pin down all the responses and enhance the general formulation of a common idea among the retailers. The questions on the questionnaire included the following: (i) According to your expectations, do you support a move by business corporations to stretch out to charities and non-profit businesses to prop up causes? Give reasons behind your thinking. (If yes or no) (ii) Do consumers and workers (in businesses) match their expectations and prospects of the companies with their own behavior? How does this affect cause marketing? (iii)...
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... The Benefits of U.S. Individual Giving for England’s Arts (Case Study) August 2008 Presented to City University (as required) for the diploma: MA-Culture, Policy and Management The Benefits of U.S. Individual Giving for England's Arts (Case Study) Anguiano, S. Table of Contents.………………………………………………………….….. 1 Tables ………………...……………………………………………………….... 2 Abbreviations…………………………………………………………………... 3 Acknowledgements……………………………………………………………... 4 Declaration……………………………………………………………………… 5 Disclaimer………………………………………………………………………. 6 Abstract…………………………………………………………………………. 7 Chapter 1- Introduction…………………………………………………………. 8 1.1 Literature Review………………………………………………….. 11 1.2 Fundraising/Philanthropy Experts…………………………………. 12 1.3 Additional Material………………………………………………… 13 Chapter 2- Methodology……………………………………………………….. 14 2.1 Books and Reports 2.1.a Research Questions 2.2 Interviews…………………………………………………………... 15 2.3 Desk Research……………………………………………………… 19 Chapter 3- Research……………………………………………………………. 20 3.1 Philanthropy-A Very Brief Start 3.1.a-U.S.-Avoiding Triviality and Inadequacies of the Federal Government 3.1.b- England-Strategic Beginnings Give Birth to a State of Reticence………………………………………………… 22 3.2 Current Motivations for Individual Giving in the U.S. and England...24 3.2.a Non-profit Individual Giving Percentages…………………. 27 3.3 Deterrents to Individual Giving in England………………………….. 28 3.4 Case Study Interviews:………………………………………………. 30 3.4.a-„Suck It Up‟-Holly Oliver/The...
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...linked to United Way Worldwide). BACKGROUN/ HISTORY The year of 1887 marked the beginning of United Way, which originated as Denver’s Charity Organization Society and expanded over 1,000 Community Chests in the late 1940’s (Dess, Lumpkin, Eisner, & McNamara, 2012, p. C19). Then in 1974 their campaign, in America and Canada, exceedigngly raised over $1 billion dollars; thus, causing for the creation of the United Way International so that many countries around the world may have the ability to construct similar organizations that will benefit their nations (Dess, et al., 2012, C19). United Way’s business consist of attracting large companies and contributors into their charity in order to raise money for the sole purpose of improving issues on health, education, poverty by providing economic stability across populations; overall creating healthier living standards worldwide since public services increase in demand (Dess, et al., 2012, C19). However, this organization has faced scandals resulting in fraudulent CEO’s and associaties, losing hundreds of thousands for personal use by members and $18 million loss of charity by the collector California Bay United Way, that was not mirroring the amount of money donors had given, leaving them to suspect the pockets into where their money was going into. UWW’s current CEO is Brian Gallagher and this organization operates in 46 countries; however, even with their positive intentions UWW led the public into a very broad and vague platform that...
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...leads of Harry Potter, were in an advertisement for BBC's Children in Need program. This organization gives money to poor and/or somehow disadvantaged children in the UK, hoping to improve the safety, happiness, and chance of success for thousands of children. Before her 21st birthday, she also requested to buy paintings from Mark Demsteader, who instead offered to paint several pieces with Emma as the subject of his works. These 34 paintings were then sold in public auctions, 10% of the proceeds of each painting going to CAMFED International. This company's goal is to improve the lives of two million children by 2013, but they also battle poverty and HIV/AIDS in Africa through educating young woman and encouraging them to become leaders for the changes that they want and need to see in their country. Emma Watson is a very well known public figure, which means that these acts not only support these individual charities, but also encourages people to take action for...
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...------------------------------------------------- Top of Form Case: Texas Roadhouse Won’t Scrimp on Making Employees Happy In: Business and Management Case: Texas Roadhouse Won’t Scrimp on Making Employees Happy “If we take care of our employees, they will take care of our customers” is a common phrase. In your experience, is it actually practiced or is it just a cliché on the wall? Discuss the implications of your answer. Solution: The above phrase holds true in today’s competitive world and is actually practiced, where the focus is on the customer. The phrase is very much applicable for the service-oriented companies, where employees play a huge role in the success of the company. It is believed that employee job satisfaction is directly related to customer satisfaction. The management should take decisions and develop measures to increase the motivation of its employees to serve their customers better. An employee can increase the service quality through five important dimensions, namely, discussed as below: Reliability: The ability of the employees to deliver the promised service to the customer, in promised time and error free transactions, would increase the customer base and boost sales. Assurance: The politeness, knowledge and courtesy of the employees towards customers, in dealing with the products sales and after-sales service, builds a huge amount of trust and confidence. Tangibles: The personality and well-dressed attire of employees, attractive and simple...
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...Irony & Ethical Execution: A closer look at nonprofit behavior code Felecia M. Daniels August 24, 2012Fmdaniels7770@yahoo.com Nonprofit Organization Management Professor Jennifer Pryor Irony & Ethical Execution: Table of Contents Introduction…………………………………………………………………….Page 3 Why is a Code of Ethics Important?..................................................................Page 4 Important Ingredients in the Code of Ethics………………………………….Page 4 Administration of the Code of Ethics………………………………………….Page 6 Cases of Nonprofit Ethics Issues………………………………………………..Page 6 Minimizing Unethical Behavior…………………………………………………Page 7 Conclusion………………………………………………………………………...Page 9 References…………………………………………………………………………Page 11 & 12 2|Page Irony & Ethical Execution: Introduction In wake of the Pennsylvania State University recent scandal, the United Way indiscretions, NAACP payout for sexual harassment, Goodwill Industries of Santa Clara, California embezzlements and even the debacle of The American Red Cross’ lack of attention on the donor’s intentions during 9/11 along with a near endless list of other the of quality ethics in nonprofit organizations is illuminated as a topic needing acute attention. The supposed intent of a nonprofit organization is to do something in good faith for the sake of mankind. It seems, though, that increasingly the ethical standards have lessened over time. More and more, there are reports of nonprofit personal albeit staff or members of the administration...
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...Case Study for Fund-raising Gala Dinner Project Case Study for Fund-raising Gala Dinner Project ------------------------------------------------- Table of Contents 1 Project Charter P.2 2 WBS for Starry Night Charity Gala P.7 3 Duration in Calendar Day & Man-days of Each Work P.8 4 Network Diagram by PDM P.9 5 Project End Date Calculation P.10 6 Critical Path Identification P.10 7 Milestone Chart P.11 8 15 Risk Events P.12 9 Risk Probability and Impact Matrix P.13 10 Risk Response Actions P.14 11 Short Memo for Changing the Event Management Approach P.16 12 Ten Possible Risk in the Outsourcing Attempt P.17 13 Ten Selection Criteria to Select Outsourcing Management Company P.20 14 Human Resource Problem (Peter and Mary Case Study) P.24 15 Three Strategies to Deal with the Change Request P.27 16 Actions to Prevent the Conflict P.28 Project Charter Project Name: | Starry Night Charity Gala | Date of Authorization: | 1-Mar-2012 | Project Start Date: | 1-Mar-2012 | Project Finish Date: | 27-Aug-2012 | Business Need:The project of Starry Night Charity Gala, a Fund-raising Gala Dinner event, will be organized for financing the Rehabilitation Training Program to be launched in September 2012. The Rehabilitation Training Program is a major new service of the Rehabilitation Center, under a division of the Vocational Rehabilitation Services of South China Group of Hospitals, which aims to help disabled adults resulting from the stroke or accident...
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