How the
National Offender
Management Service works March 2012

Introduction

Who we are
Key
functions

Our structure

How NOMS Works

introduction

who we are

key functions

our structure

“ Our vision is that there will be fewer victims, and our
“

communities will be safer

NOMS was established in 2008 with a clear brief, to bring together the commissioning and provision of offender services in prison and in the community, ensuring best value for public money. So organisational change isn’t new to us; it’s part of what we are all about.
But the reality now is that we are in a new world, with the double challenge of responding to the policy priorities of the Coalition Government and significantly reducing our costs by approximately
23 per cent by 2015. The rate of change and scale of challenge for both Prisons and Probation is unprecedented.
To meet our objectives of protecting the public and reducing reoffending – we have reshaped and transformed the way we operate creating a leaner organisation focused on outcomes for the public. We have dismantled our old regional model, and our structure has been fundamentally reshaped to support HQ and Central Services front line delivery at much reduced cost.

Perhaps most significantly, our new structure makes a clear distinction between the different functions of the Agency – commissioning services; delivering those services directly such as through HM Prison Service and national operational services such as licence recall and population management; delivery through contracts such as with Probation Trusts; and providing support for service delivery through
Finance, ICT and HR.

These changes will achieve savings of more than
£90 million or 37 per cent of our total central budget over the 2011-2015 Spending Review period, and a reduction in HQ and Central
Services headcount of almost 700 staff.

These changes give us the