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Cheesecake Factory

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Submitted By CroesJ
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Situation Analysis
Introduction
The Cheesecake Factory was founded in 1978 by David Overton in Beverley Hills, CA.
There are now approximately 150 locations in the United States. As of 2010, there were
31,500 employees.
The Cheesecake Factory’s philosophies and goals, summed up:
• Serve generous portions
• Maintain an inventive menu containing selections made fresh with quality ingredients
• Offer a warm and casually comfortable setting
Financial Performance
• Regarding expansion of the chain overseas as it relates to financial growth: “It definitely gives [TCF] an ability to diversify overseas and expand its growth potential,” said Conrad
Lyon, senior analyst with investment banking firm B Riley. (All Business)
S.W.O.T. Analysis
Strengths
• Appealing decor
• Reasonable price range: consistent with the quality of food

Opportunities
• The Skinnylicious menu (if developed further - not just moving around some side dishes like it is currently) can be a great opportunity to change TCF’s unhealthy/high calorie image
• FourSquare has become a huge social media platform for restaurants, and TCF would be smart to offer promotions and specials to those who “checked in” to the restaurant on FourSquare upon arrival (i.e. 15% off a piece of cheesecake) Weaknesses
• Noisy environment
• TCF doesn’t take reservations; often very long wait times

Threats
• Competitors’ companies expanding into the foreign market are likely to pose a threat to the internationality of
The Cheesecake Factory brand (see
“The Competition” below)

The Competition
Expanding into international markets could be necessary in order to keep up with the competition. (TCF currently has a licensing agreement in place for the development of 22 restaurants in 5 Middle Eastern countries by 2016.)
• P.F. Chang’s, a top competitor, has restaurant locations in Kuwait and

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