...Chick-fil-A Case Study Part I: Background Information Chick-fil-A It all began in 1946, when Truett Cathy opened his first restaurant, The Dwarf Grill, in Hapeville, Georgia. The Dwarf Grill, Truett’s original and later named the Dwarf House, offers an extensive menu and provides customers a choice of table service, walk-up counter service or a drive-thru window. 11 Chick-fil-A Dwarf House restaurants are currently operated in the metro Atlanta area today. Credited with inventing Chick-fil-A’s boneless breast chicken sandwich, Cathy founded Chick-fil-A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. Their mission is to “Be America’s Best Quick-Service Restaurant,” and that they proved to be. Since Chick-fil-A’s launch, they have steadily grown to become the second largest quick service chicken restaurant in the United States, with over 1,615 locations in 39 states as well as in Washington D.C while remaining one of the nation’s largest privately held restaurant chains. Sales for the company reached an all time high in 2011 at $4.1 billion which reflects a 13.08 percent increase over the chain’s 2010 performance and a same-store sales increase of 7 percent. To achieve this success, Chick-fil-A focuses on following a few simple rules: listen to the customer, focus on getting better before trying to get bigger, put emphasis on quality. Chick-fil-A...
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...Chick-Fil-A Selling Chicken with a side of GOD A Positive Ethical Organization Chasity Wilson 10-13-2015 Chick-fil-A: Selling Chicken with a side of GOD WHAT DISTINGUISHES AN ETHICAL COMPANY? We as Americans tend to focus on companies unethical behavior, lapses of judgement, corporate misconduct or the methods corporations may use to hide unethical business practices from the public view this process leads to national scrutiny. We seldom recognize an organization that displays positive-intentional ethic behaviors that are defined as acceptable by the American people. The purpose of this paper is to evaluate the ethical standards of the fast food chain Chick-Fil-A and determine if the company establishes a code of ethics. The Webster Dictionary defines ethics as following accepted rules of personal and professional behavior. It is prescribed philosophy dealing with questions of what is good and what is bad combined with moral duty and obligation, the principles of moral behavior governing an individual or group. By implementing a standard of ethical behavior, as a business, the restaurant chain Chick-Fil-A in my opinion exemplifies a living code of ethics as a cognitive, affective, and behavior manifestation of an ethical organization. In your opinion has Chick-Fil-A set a new standard for a positive ethical organization and does the concept of ethics and integrity have a deeper meaning that what the dictionary definition provides? Chick-fil-A (chick-fil-ay...
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...Leadership Learnings From Bloggers 2008 Edition Leadership Learnings from Bloggers 2008 Edition Released February 2009 Aggregated and produced by Exponential Media, a Division of Exponential Network Leadership Learnings from Bloggers is a collection of blog posts on leadership from over 20 national leaders / bloggers. Disclaimer In selecting the 20+ bloggers for this resource, we choose leaders with experience on the front lines. However, Exponential Network makes no warranties or representations regarding the accuracy, validity or originality of each blogger’s content. Exponential Network is serving as an aggregator of leading bloggers and does not necessarily agree with the opinions and beliefs represented in individual posts. We’ve attempted to include their content verbatim from their web sites except for obvious typographical errors. Statement of Copyright The individual posts in this eBook are the copyright of each author. These authors have agreed to make the aggregation of these posts available free of charge via this eBook. The following conditions apply to the use of this free eBook resource: Share. Just as the authors are sharing this eBook with you, you may copy, distribute and transmit the work to others. Attribution. You must attribute the work in the manner specified by each blog post author (but not in any way that suggests that they endorse you or your use of the work). Noncommercial. You may not use this work for commercial purposes for financial...
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