...33 Miners Trapped in Chilean Copper Mine In the event of a disaster it is important that the information about it gets out as quickly and as effectively as possible. To make this possible it is important that we know as much about the audience as we do about the accident. When dealing with a multicultural audience this can be a difficult task, since we have to take into account any language barriers, how the information will be received. In this paper we will be discussing the method that the Chilean Copper Mine used after the accident that happened on Thursday, August 5th, 2010. How the Chilean Copper Mine communicates to the families of the miners, their employees and to the local community is very important. What they say will have an impact on everyone involved. The 5th of August, 2010, in the northern area of Copiapo, Chile is where the Chilean Copper Mine is located. The Chilean Copper Mine collapsed and on that fateful Thursday, 33 miners became trapped inside this was reported by The New York Times (New York Times, 2010). The miners were trapped in an area of the mine which was 2,300 feet below the surface. The 33 miners were trapped below ground for almost two months. It would be easy to understand why the Chilean Copper Mining Company was being skeptical about the possibilities of there being any survivors. During this time the Chilean Copper Mining Company was having a hard time keeping the families of the trapped miners reassured, some were having...
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...Knowing Your Audience On August 5th 2010 the owner, Minera San Esteban of Chilean copper mine located in San Jose and as said by local news to produce around 1,200 tons of copper per year, was under investigation because of a collapse that occurred in which 33 miners were trapped around 300 meters below the surface. They were underground for 17 days total, four of those days they were without food, water or oxygen. At that time it wasn’t known if the miners were alive or not. During the rescue attempt they drilled holes to find where the miners were and how far down, while drilling another collapse happened causing them to suspend the rescue for hours. Because of the drilled holes, they were able to find out not only that they were alive but the media sent down a camera as well as a microphone to them. Rescuers placed a shaft to the miners which allowed them to send down food, water, sugars and liquid nutrients to help sustain them through the rescue attempt. The ventilation shaft was reported to have had a big part of their survival. It provided fresh air to the miners limiting the toxins in the air trapped down there with them. The final phase of the 17 day rescue took up to 22 hours. In that moment the family, friends, on lookers and media heard the miners singing the Chile national anthem. Hundreds of teary eyed people celebrated the life of the miners while cheering, singing along with them and honking their horns. As the miners were trapped the shift leader, Luis...
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...Chilean Copper Mine Collapse: news release to family 1 Andrey Maas BCOM/275 January 30, 2013 Toya Belgin Chilean Copper Mine Collapse: news release to family 2 We come before you today humbled by tragedy, as we reluctantly must inform you that our San Jose mine has collapsed trapping your loved ones inside. It happened on August 5, 2011 around 3 o’clock. At this time it is unsure of what actually caused the mine collapse, we do not know the physical condition of those trapped inside, nor do we know of any fatalities at this time. We were able to identify the personnel who were missing after the collapse, and it is unfortunately and with regret that I have to inform you that these men are your loved ones. I come to you face to face because, I and this company has always treated and thought of everyone in this company as one family. At this time we have numerous rescue specialists, and organizations working on determining different strategies and approaches that we will use to get to the men that are trapped down below. I would like to inform you that we have also informed the Regional Governor, Ximena and Governor Nicolas Noman and a Minister of Mining, Laurence Goldborne...
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...Chilean Copper Mine Collapse Rhonda Jenkins BCOM/275 09/03/2012 Charles Cattermole Chilean Copper Mine Collapse The news of a devastating accident is not easy to prepare or communicate to anyone involved. Being the bearer of bad news is never easy. The way in which the news is delivered, and what must be done before and after the news is relayed is also important. The needs of the employees are different than the needs of the family members of those men who were trapped in the mine. It is vital to make sure to address each of these groups in a specific way. When addressing the employees, the best method of communication for an accident such as this is a face to face meeting. This type of devastating news is too important to be delivered in an n e-mail or memo. When human suffering is involved the method of communication must be in keeping with the importance of the situation. A face to face meeting is also warranted when delivering the news to the families of the men who were trapped. In the case of the employees, the best method is to go to the location of the mine and have a face to face with all employees. In regards XXXXX XXXXX families, it would be best to provide transportation for all of the families to a location available that can hold all the people. A face to face is the only acceptable method. To deliver any other way would be to suggest a level of un-importance. The action that must be taken before meeting with each of the two groups, the families...
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...Chilean Copper Mine Collapse Chilean Copper Mine Collapse On August 5, 2010, a Chilean copper mine collapsed in San Jose, North Chile, trapping 33 workers underground. It was not until 17 days later that rescuers discovered that all of the trapped men were still alive. The Chilean government took over day one and brought in oilrig trucks to dig ½ mile down to the trapped miners. The oilrigs drilled a 26 in wide hole in which they sent a cage down to the miners. Rescuers needed to care for the miners’ health with food, exercise, and games while ensuring the miners girth stay under 35 inches. Once the cage reached the miners, it took 1-3 hours to bring one miner up at a time. The rescue operation had a price tag of around $10 million to $20 Million. The rescue operation was watched from around the world although it initially did not have national exposure until an editor helped it go viral. Supplies such as fresh air, clothing, food, medicine, sleeping cots, electricity, and running water were provided through two six in boreholes spanning 2300 feet. On the surface families stayed near the mine at a make shift camp called ‘Camp Hope” and were able to send and receive letters in an effort to comfort the miners during the rescue which initially thought would take up to 4 months. The miners did understand that the rescue would take some time and requested a small television to watch their beloved soccer games. After 69 pain-staking days, the miners began ascending from the depths...
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...Chilean Copper Mine Collapse The Chilean mine collapse in which over 30 workers were trapped in Northern Chile is an example where knowing your audience is important when you have to pass the information of the collapse. The incident in question (Weik, 2010), “San José mine, a small copper operation in northern Chile owned by Minera San Esteban Primera, suffered a cave-in on August 5, leaving 33 workers trapped underground. Rescuers are drilling holes in an attempt to locate the workers, but there is no official confirmation whether they would be alive after four days with limited food, water and oxygen. A second cave-in on Saturday forced rescuers to suspend works for several hours. Workers are trapped at a depth of around 300 metres.” It is the responsibility of the mine owner, to pass the information of the collapse to those who have family members trapped along with the co-workers of those trapped. The importance of timely and accurate information is critical in this type of information. In passing the information to the families of the trapped miners,” you should always break bad news to someone in person.”(Bonander, n.d.) This may not be made by the owner of the company necessary but it is his/her responsibility to ensure it is done, possibly by a public relations representative. Ideally this information would be passed face to face in the individual homes of the victims’ families. In this case many families may have already gone to the mine site when they first heard...
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...Chilean Copper Mine Collapse Pat Jones BCOM/275 Ronald Baker When dealing with a natural tragedy like the Chilean Copper Mine Collapse there are a lot of factors that need to be taken into consideration when dealing with mishaps like this. There are legal factors that need to be considered first before the company can outreach to anyone. The first release will be the one to the families and internal staff of the mining company. The second will be the statement made to the local news and general public. Will show how the organization plans to ensure how the statements are not misinterpreted. The first statement should be made to families and staff in a face to face setting so that the families can see the concern and worry that the company has for all the miners that are directly involves and those that are indirectly involved. The statement should be face to face so that there is a chance to explain what is known and what is in the planning stages the rectify the situation and free the trapped miners. The statement will also inform all that are impacted by the incident of the different channels that are going to be in place or are already in place to help all that are impacted to get the help that they are going to need. The statement would also detail the latest plan to get the trapped miners out of the mine. It would also include the locations of where the mines were working and where the closest safety point where food, water, and fresh air is located...
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...Chilean Copper Mine Collapse Chilean Copper Mine Collapse A small copper mine in San Jose, located in north Chile, collapsed trapping workers underground. The mine collapsed on August 5th, trapping 33 workers in the mine. The coverage of this mine collapse came two long weeks after the traumatic event. Initially the incident did not catch any news worthy attention. Mine collapses are pretty common but the accident finally caught the interest of an editor, and then it went viral from there. The mine is approximately 300 meters deep. Rescuers had to drill a second hole to locate workers but there was no confirmation of any active life underground in the initial survey of the situation. There was a limited supply of what the miners would need down there such as water, food, and oxygen and it had been 4 days since the mine collapsed. There was a lot of speculation as to whether workers would be alive down there with the limited resources but rescuers worked at a non-stop pace to get to the trapped miners in hopes that there were survivors. A second cave-in the Saturday after the initial collapse, delayed rescuers for approximately 3 additional hours before they could resume their rescue efforts. The accident trapped workers for over two months at depths up to 2000 feet below ground. A tunnel gave way and the story was seen around the world as a miracle. The worldwide coverage was intense showing every detail of what Chilean Copper Mine Collapse Chilean...
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...Chilean Copper Mine Collapse BCOM/275 Disaster Strikes a Chilean Mine On August 5, 2010, employees of Minera San Esteban Primera woke up, stretched out, bathed, ate breakfast, and walked around their assuredly modest homes. They said their casual goodbyes to family as they headed off to yet another dark day at work deep in the San Jose copper mine in northern Chile. Little did they know it would be the last time for nearly two months they would see the light of day. These same blessings of life they most likely took for granted earlier that day - to be able to stretch out, to bathe, to eat, and to walk around in the comfort of their own homes - would be taken from them unexpectedly later that same day. Some time around the miners' lunch time on August 5, 2010, the upper galleries of the private copper mine collapsed trapping the miners. Many on the outside feared the worst. After all, when the collapse occurred the miners should have been in or near the hazard zone on their way out for their lunch break. Furthermore, with limited necessities such as food, water, and oxygen it was unknown whether the miners could have survived. "Liliana Ramirez, the wife of one of the oldest minders trapped, said she had faith all along that they were still alive and that she knew that her husband would never let his fellow workers perish" (Hughes, 2010). Families of the missing miners, like Liliana Ramirez, started gathering and camping out at the mine's surface since...
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...Communications Success at Chilean Copper Mine An effective crises management plan should be part of every corporation’s strategic business plan. The failure of not developing a crises management plan could cause a corporation to face additional financial loss or reputation loss (Gupta, 2011). Research of Corporate Communication Institute found that during crises the ability of have an effective communication team and the ability to master the media is an important tool for the each of the three stages of the crises management plan. The most effective communication strategy is audience segmentation (Gupta, 2011). Audience segmentation will allow the spokesperson to speak to key market segments, which have different concerns than other segments. In the example of the Chile mine collapse the main segments are; Chile mine owners, trapped miners, family members, media, Chile government, and the corporation’s employees. In the case of the Chile mine collapse the owners did not have a crises management plan in place to handle the crises. They failed to handle the crises communication, contingency planning, containment, and had no plan for a resolution. The troubled mine owners even attempted to hide the fact of the collapse but were unsuccessful thanks to the miner’s families. The families of the trapped miners who built a camp near the accident site played a vital role to draw their government attention to the problem. The president of Chile instructed the state secretaries to take...
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...Over 30 Workers Trapped After Chilean Copper Mine Collapse” Over 30 Workers Trapped After Chilean Copper Mine Collapse” John B. Lopez III BCOM/275 October 24, 2011 Over 30 Workers Trapped After Chilean Copper Mine Collapse” On August 5, 2010, in San José, Chilea, a small copper operation owned by Minera San Esteban Primera, suffered a cave-in leaving 33 workers trapped underground. While the incident ultimately left the workers all alive in the end it raised many eyebrows as to the safety oversight the local government has over companies and also the safety practices of the company it’s self. Rescue workers drilled holes in an attempt to locate the miners, but there was no official confirmation whether they would be alive after four days with limited food, water and oxygen. In the form of communication, this was a grave mistake by the company. Anytime a company experiences a tragic accident where loved ones lives are at stake there must be a feeling of control and order displayed by the company. This can often times be accomplished by the director of the rescue operation and owner of the company addressing the families of the workers in danger during a live press conference. During the conference the company should first proclaim that workers are all safe and alive if that is the case. That will put the families at ease and distress the situation. Next, explain what happen and why. Tell everyone...
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...Over 30 workers trapped after Chilean copper mine collapse Week 4 BCOM/275 – Business Communications and Critical Thinking October 18, 2011 Over 30 Workers trapped after Chilean mine collapse. Draft 1. To all family members as per company protocol, the main point of communication to inform of the progress done to the rescue of “the 33”. It has been a long and stressful journey, not possessing enough resources has directed the company to find other ways to proceed to the rescue including considering all kinds of safety factors, to make sure once the trapped mine workers resurface, every one of them will be in the best conditions to rejoined the work, family and everyday activities in their lives as if the mine collapse had never happened. The company understands the family concerns and would like to address them one by one. Because would be a hard task to accomplish, we will try to sum up most of the important information for the rescue plans for 2010 Copiapó mining accident. Company has implemented three plans to rescue the workers which involve an Australian built strata 950 model raise borer type drilling rig, a Schramm Incorporated. T130XXD air core drill owned by Geotec S.A., and a powerful Canadian Built RIG-421 oil drilling rig operated by Calgary – based Precision drilling Corporation. Information for drilling operations will also be provided in detail to employees. The rescue plans crew had developed a way to rescue the miners one by one...
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...Abstract On August 5, 2010, a cave in occurred at a copper mining company owned by Minera San Esteban Primera in northern Chile, which trapped 33 workers for two months (Weik 2010). The workers were trapped 2300 feet underground (Wikipedia, 2014). The owners of the company had to make sure the public received the correct information. They were not only dealing with the people of Chile but people from all around the world. Their first priority was talking with the family of trapped victims; second was the employee of the company; third the media; fourth what channel of communication will be used to notify families and employees. Minera San Esteban Primera had to make sure the message was accurate and based on details to insure that the message was received as intended. What are some considerations to remember given the different roles and people in the audience? In order for Minera San Esteban Primera to be effective when meeting with their audience (family member, employee and the media), they must take in consideration the demographic make-up (gender, life style, religion, age, and education), needs, and hopes (money, rescue plan, the cause of the cave in, a point of contact) of the people. What would be the potential needs of the families of the miners in receiving a message about this incident? The company must meet with the families face-to-face to reassure them that they are doing everything in their power to rescue their family members. Some...
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...The camera pans out from the crying Native American Indian you see why he’s upset there’s trash everywhere. Though we have made changes on trying to clean up cities and towns it still has a long way to go. The United States has a growing problem with resource consumption, Cities and towns are having problems with handling large capacities of waste. Hazardous waste and construction waste has grown in this dilemma also. With the methane emissions increasing as well hazardous liquids contamination seeping out of the landfills more computers means more plastic this causes your city and town landfill tax to increase to keep these problems under control. According to the U.S census bureau say there are 309,941,768 people in the us, a growth of 3.3 million people a year. With the average 4 person house hold accumulating 1 ton of waste per year, this could be a very serious problem for the ecosystem and the earth as well. The fact that pollution is on our highways, in our lakes and streams at the beaches and even even on top of Mt Everest is that litter effects both living and nonliving it has no prejudice. Litter effects use as a society in a lot of ways. Litter can be a safety hazard on the road from a survey done by green eco services(2009) twenty five thousand car accidents happen every year because of litter related conditions on the highway which in turn effects insurance companies to raise their premiums. Forty eight percent of Americas admit to littering...
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...The Treatments of ADHD Tara Davis Wilmington University Introduction One of the most common disorders amongst children is ADHD. ADHD is defined as Attention-Deficit/Hyperactivity Disorder. Some believe the treatment of the disorder can be related to ethnicity (Jones, Epstein, Hinshaw, 2010). In some cases the teachers agree with medical treatment (Cornell-Swanson, Frankenburger, Ley, 2007). There are many medications that are given to children with ADHD as a stimulant. Although, they have the medicine to help them, are non-medical treatments just as effective? Studies have shown the effects of medical treatments, but the non-medical treatments have not received equal tending (Trout, Ortiz, Reid, 2007). This research paper will prove the effectiveness of nonmedical treatments. Many studies show the effectiveness of medical stimulants in children with ADHD. Children are either put on Adderall, Concerta, Deredrine, and Ritalin just to name a few. These medicines all help in managing the behavior in children with ADHD. When children are diagnosed with this disorder, they have to undergo a number of treatments to help them cope. Some children respond very well to the stimulant medications as long as the medicine continued, while other children are not so responsive and another form of treatment or intervention must take place (Cornell-Swanson, Frankenburger, Ley, 2007). There are many people who believe that nonmedical treatment is not effective on children...
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