...The Chinese culture is very different than the culture in the United States of America and business meetings require preplanning if they are going to be successful. * How should you handle the introduction, greeting, and handshaking? Although in the Chinese culture, a nod and slight bow is a general way of greeting, Chinese business men are comfortable with a handshake. Address the most Senior Chinese person in the room first, and introduce yourself as you shake hands. Remember that in the Chinese culture it is a sign of respect if they shake your hand softly and do not make eye contact. In Chine, the family name comes before the given name, and calling someone by his name is considered disrespectful unless you are close to the person. If the person’s name is Wang Lee, it is appropriate to address him as Mr. Want. If Mr. Wang is the chairmen of the organization, you would address him as Chairman Wang. (Chinese Business Etiquette, 2014) * How do you exchange business cards? Business cards are exchanged at every opportunity. Engraving your cards in gold and printing in Chinese on one side and English on the other side is encouraged. As with introductions, when you are exchanging business cards, remember to start from the senior most person in the meeting. When you receive a business card from a Chinese associate, accept it with two hands and read it before you place it in your pocket. (Chinese Business Etiquette, 2014) * How do you explain your position and...
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...Local Customs for Business Etiquette in China and Brazil Submitted to DR. …. By Muhanned Al-Sharif Student at Prince Sultan College of Tourism Student #: 12-187 April 27th, 2012 Table of Contents I. Overview…………………………………………………………………………………………………………………………………… 1 II. Important Elements to know about when visiting any country to do business……………………………1 China III. Quick Background on China………………………………………………………………………………………………………..1 IV. Society and culture……………………………………………………………………………………………………………………..2 V. Business Etiquette. Do’s and Don’ts in meetings………………………………………………………………………...2 Brazil VI. Quick Background on Brazil…………………………………………………………………………………………………………4 VII. Society and culture……………………………………………………………………………………………………………………..5 VIII. Business Etiquette. Do’s and Don’ts in meetings………………………………………………………………………...5 IX. Conclusion………………………………………………………………………………………………………………………………….6 I. Overview: This report will give you a concise description of local customs when traveling for business purposes in China & Brazil. It discusses the aspects that are required in order to succeed in your business transactions and informs you of the negative actions that could affect your business and the future of the company. It is imperative for you to know the importance of knowing the countries local customs so that you don’t disrespect & insult your hosts and at the same time leaving with a good impression for yourself...
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...Dining In a person’s home In a restaurant Business Bargaining Saving Face Gifting Meanings Taboos SGT Robert, Wade H. SFC Franklin, Jeremy ALC 728-12 15 September 2012 Making Friends in China As with any culture to be successful in China socially, one needs to understand the manners and etiquettes that the culture follows. Many cultures have changed greatly over the centuries, but China’s remains very similar to its roots around the family and authoritarian. Unlike western cultures, much of the Chinese etiquette continues to be very rigid. Understanding and putting into practice the manners and etiquettes of Chinese culture will help a person to create new friendships, rather than enemies, and be accepted by more people within the country. These manners and etiquettes cover behavior in public, dining, conducting business, and even gift giving. In public Chinese people are very formal in their behaviors. Public displays of affection such as kissing, hugging, making eye contact, or hand holding are strongly discouraged; however, hand holding amongst friends of the same sex commonly occurs. Personal space is given very little concern within China, especially during national celebrations when most people go out, and the streets become very crowded from the largest cities to the smallest rural villages. People meeting will often shake hand and/or bow to each other, regardless of their acquaintance level. A Chinese person will typically avoid making eye contact...
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...International Journal of Business and Management; Vol. 7, No. 16; 2012 ISSN 1833-3850 E-ISSN 1833-8119 Published by Canadian Center of Science and Education Cross-Cultural Etiquette and Communication in Global Business: Toward a Strategic Framework for Managing Corporate Expansion Ephraim Okoro1 1 School of Business, Howard University, Washington, USA Correspondence: Ephraim A. Okoro, Department of Marketing, School of Business, Howard University, 2600–Sixth Street, NW, Washington, D.C. 20059, USA. Tel: 1-202-806-1545. E-mail: eaokoro@howard.edu Received: March 22, 2012 doi:10.5539/ijbm.v7n16p130 Abstract The expanding scope of business corporations in the first decade of the twenty-first century is drawing much scholarly attention, and the trend has been described as a fact of life that defies the stretch of human imagination. The concept of global economy has expanded consumer awareness, defined new standards and rules of operations, and increased the need for national and corporate interdependence. Multinational organizations are exploring opportunities around the world, demonstrating sensitivity towards cultural differences in order to gain from the proliferation and growth of international enterprise. Recent studies indicate that while some corporations compete successfully in the global marketplace, others have failed to sustain their competitive advantage because of cultural imperialism or inadequate acculturation of their managers on international assignment...
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...Business Etiquette in China IMS 3310.006 Professor Zydorek Mahir Modgil Christian Kelly Saabiq Hossain Marlee Kargou Jose Moreno Jeremy Liu Matthew Liu Ever since China joined the World Trade Organization in 2001, the United States’ exports to China have increased more than 500 percent. In addition, according to Business NH Magazine, New Hampshire’s first statewide monthly business publication, the United States Government estimates that by 2020, China’s middle class will grow to about 700 million people (Fierman 14). As a result, China presents unique opportunities for American businesses of all sizes. However, even though China’s business environment might offer great prospects, the challenge for American entrepreneurs is adapting to China’s business culture. In order for one to successfully acclimate to China’s business culture, China’s social values, specific business etiquettes, and common mistakes made by Americans need to be examined. The first step in adapting to China’s business culture is understanding the social values that underlie Chinese social behavior. Chinese social behavior is reflected in 6 concepts: renqing, li, mianzi and lian, and guanxi and bao. According to Allan Chan, the associate dean of the School of Business at Hong Kong Baptist University, renqing can be interpreted as meaning emotions or the way of interpersonal interactions (Chan 48). No matter how renqing is interpreted, the essence of renqing is showing appropriate emotions...
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...The goal of this paper is to cover the topics of Tibet’s approach to business and Education. However, due to the occupation of China, Han Chinese language is now being used to conduct education and Business interactions. I will do my best to cover Tibet’s approach to both topics before and after the occupation. Han Chinese, not Tibetans, most often conduct business in Tibet. The Han argue that it is not in the Tibetan’s traditions or culture to start business enterprises. Most of the Tibetan’s are farmers or herders when the Chinese are used to doing business. Business etiquette in Tibet is similar to that in China, as the Chinese do most of the business in Tibet. Working hours are between nine o’clock in the morning and six o’clock in the evening with a one hour mid-day break. In regards to business meetings; appointments should be made in advance and punctuality is expected. Suits should be worn for business, and business cards should be printed with the Chinese translation on the back and should be presented with both hands. Once cards are exchanged, it would be rude for you not to examine it. Putting it in your back pocket is considered extremely disrespectful. Business meals can last for several hours and international visitors may be expected to drink to a number of toasts. It is also an advantage to have a tolerance for tobacco smoke. (“Tibet Business Etiquette”) The main exports in Tibet are; Livestock, traditional medicine, borax and other minerals, lumber and...
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...China: Business Do’s and Don’ts Introduction In business, knowing traditions and customs of host countries is paramount when beginning or carrying out negotiations. I find one of our most consistent and influential competitors and business allies to be China. China has for many years been a major contributor in the role of technology. Chinese technology and manufacturers are a huge part of the international trading system in America. In this paper I will discuss cultural differences, negotiation tactics, traditional and non-traditional customs, and attempt to explain effective methods of communication in the business sector of Chinese culture. I will begin by comparing and contrasting the cultures of China and America, and continue, by implementing ideas for effective communication and ways of successfully conducting business with China. China has recently had an economic spike, and was reported in an article in the Huffington Post as doing better now than ever before: “China is still faced with many daunting challenges ranging from corruption to regional income gaps and environmental degradation. But China is indeed better than at any time in its modern history. The country is now the world's largest laboratory for economic, social and political experimentation. There is every reason to believe that China, which has a continuously adaptive political system, will reach its objective of becoming the world's largest economy in a decade's time -- with all the implications...
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...conservative dresses with flat shoes. The Chinese businessman will introduce himself whom my boss will respond to with “Hello, we are pleased to meet you” and begin to formally introduce herself as Manager Johnson and myself as Mrs. Fowler. I will not attempt to introduce myself as it would be considered rude. We will wait for him to initiate a handshake at which time my boss will first shake his hand gently and then myself. How do you exchange business cards? Following the introduction it is expected exchange of business cards. It is important to have business cards that are printed on sides; one in English, the other in Chinese. These should include: Company Name, Personal name, title, fax and email. They should be clean, neat and printed in gold lettering. The exchange will occur one at a time standing up and holding the card on the corners with both hands with the Chinese side up. You will hand your card carefully showing him respect, you will show the same respect when accepting his card. Once I receive the card I will need to study it prior putting it on the table, showing interest by reading the details; if I had collected more than one business card, I would line them up in vertically in order of seniority going down on the table (NBC Universal, Inc, 2008). The culture coach informs me that they should never go into a pocket, get written on and that showing up without business cards could possibly cause irreparable damage to the business relationship. How do you explain...
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...The Role of Marketing in Business 1. Mission Statement Analysis Procter & Gamble Co, as known as P&G, is a leading consumer goods company in more than 180 countries with 80 brands. It was founded by William Procter and James Gamble on 0ctober 31, 1837. The original products of P&G are candles and soaps, but now, P&G has various kinds of products, including pet foods, cleaning agents, personal care products, as well as food and beverage. The mission of P&G is to make life better (P&G, 2003). Also, P&G has its corporate values in integrity, leadership, ownership, passion for winning, and trust perspectives. To achieve its values and mission, P&G complies with laws and P&G policies to do the business and productions. Besides, it also provides personal workplace to make sure employees have a clear, nice and safe place to work. Apart from this, P&G also present to be fair not only for its suppliers and customers, but also for its competitors. And for the research involving animals, P&G works with animal organizations to make sure the high standard of animal cares. Besides, it also invest millions dollars to innovate other test methods. Also, P&G focuses on sustainable development that providing products and services to improve the life quality of consumers in health and convenience aspects. 2. Careers in Marketing Summary Among these marketing careers, I am pretty interesting in Advertising & Public Relations, and Market Research. The Advertising & Public Relations is more...
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...another country for a product might have been unusual. In today’s world, businesses are becoming more global in enterprise so in order to be successful it’s important to understand how to “talk” to a business or employee from another country. There are different social and psychological frameworks that can be used to help an organization understand different cultures and to better communicate. Kluckhohn and Strodtbeck developed a sociological framework which is made up of six dimensions: time orientation, space orientation, activity orientation, relationships among people, relations to nature, and basic human nature (Ahlstrom & Bruton, 2010, pp. 44-45). Different cultures will have different emphasis in the six dimensions. For example, the time orientation for people from South America may be vastly different than for people from North America. North Americans are more rigid and South Americans are more flexible when it comes to timing. So if you are given a time for something in North America, you’d better be on time if you don’t want to be rude. In South America, being late is the in thing to be. China and Japan are also very time conscious and the Chinese Business Etiquette Instructional Video shows how the two Americans show up early for their meeting with the Chinese section chief thus exhibiting a positive time orientation example (Liu, 2007). When looking at the Outsourced movie, Mr. Todd appears to be totally oblivious about the Indian culture and the sacred...
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...Cultural Diversity If a United States business owner was to do business in China or France they would need to know a few helpful things. In China, being a guest it is important to know that they treat the guest with a great deal of kindness and respect. They allow the guest to do whatever they please because it is considered rude if they refuse a request they make; even smoking in their place of business if that is what the guest wanted to do. Chinese also believe the number four is bad luck so a person should avoid this number at all costs. If a person was to give a gift, the Chinese like things that are even numbers; except the number four. The numbers six and eight are considered very lucky, so if a person can incorporate those numbers they will do well. The personal space is a bit different, the Chinese get inside of your bubble. They stand very close, sit close, walk close to a person. The article on Chinahighlights.com says “In China a reasonable bodily separation may be virtually nonexistent. Therefore there is no “excuse me” or tap on the shoulder given when reaching across someone’s place at a table or pushing past on a crowded street.” Upon meeting someone in China shaking hands, nodding, or bow is also very common. Some instances when being introduced to a group the Chinese may greet you with applause, a person should applaud back. Also a person should greet the most senior person first and then descend from there. A person should not blow into a handkerchief and...
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...and India will join the U.S to become the three largest economies in the world. China and India will provide enormous upside potential for U.S. firms, as well as risks. Cultural System Doing business in a particular nation needs a multi-dimensional understanding of its culture and business practices. Understanding those differences and adapting to them is the key factor. India The Indian economy has been booming for the past few years. The country holds great promise for the future. The business culture of India is a reflection of the various norms and standards followed by its’ people. Indians have various cultural yardsticks, which extend to their business culture too. I found the following culture norms to be important: 1. “The ‘Namaste’ forms an important part of Indian etiquette and is generally used while greeting and saying good-bye. This gesture is performed by pressing the palms of both hands together (fingers up).” However, educated Indian men and women, who are acquainted with western customs, prefer shaking hands. Moreover, while greeting any individual use his or her title. To mark respect, you may also add a suffix ‘ji’ to the name of a person. 2. In India, companies follow a hierarchical system and the decision making is usually from the top to bottom. Business decisions could be at times time consuming, and International companies do show respect to this aspect. The lack of infrastructure and inadequate supply chain management can be a hindrance for...
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...Esl final paper ---compare/contrast business practices in your native country to that in the USA Business practices are an essential part of a country’s culture. In addition, the business practices in different countries are quite different. China and America are both big countries of the world, and they still have differences in business practices. In this essay I will compare business practices between China and the USA to find the point of the same and difference. First of all, in terms of interviewing, there are some difference and similarities between China and America. It is the same that during the interview, the interviewees need to dress up and be well-mannered, and they have to answer the questions asked by one or more than one interviewers. The difference is that, in the USA, the interviewers also hope the interviewees will ask questions, not just give answers, to ask some questions about the company, the system or something else. The interviewers want to see the enthusiasm of the interviewees and how much are they interested in the company through the questions. But in China, most of the interviewers do not like interviewees asking questions because they think this behavior is not respectful. They just need the interviewees to answer questions, but do not pay much attention to what the interviewees ask. Secondly, there are differences in management styles. The Chinese are much stricter, more conservative and efficient than Americans. Americans are more humorous...
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...Module 5: Customs Etiquette and Protocol In an era of globalization, understanding the basics of etiquette and protocol — that is, the type of behavior that others expect of you in both informal and formal settings — is an important skill. It can instill an individual with confidence to handle almost any situation in any culture and allow a businessperson to concentrate on the deal at hand rather than worrying about such peripheral distractions as which fork to use or which hand to use for passing food. Without an understanding of the basics of etiquette and protocol, you risk coming off as a boorish Neanderthal. You may even put your company's image at risk or risk potential failure in the formation of key business relationships that are vital to global success. Finally, a well-honed sense and appreciation of local customs, etiquette and protocol can make you stand out as a world-savvy individual in a competitive global market. The world may indeed be an oyster today for many businesses. The problem is that too many businesspeople are still, like Oscar Wilde, using the wrong fork. The Ancient Art of Protocol Etiquette — the codes and practices prescribed by social convention that govern correct behavior — and protocol — the form of etiquette and ceremony observed by diplomats and businesspeople during formal interaction — are really ancient arts. Ptahhotep, mayor of ancient Egypt's capital and vizier to Egyptian King Isesi around 2380–2340 B.C. (the vizier was ancient Egypt's...
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...INTERNATIONAL MARKETING China’s culture and business practices differ from Europe or even North American. As you start making business in China, having an understanding of Chinese business “etiquette” is important to your success. Knowing and practicing common customs will also help you to avoid embarrassment, and focus on the matters at hand on critical occasions. Appearance One of the most visible changes to the human landscape of China over the past few decades has been the change in dress code. Many men now wear suits and ties and women tend to wear skirts and blouses of a modest cut. It is advisable to have smart business attire with you when visiting. Appearance is important within Chinese business circles. Successful people are expected to look successful. Conservative, simple, unpretentious, modest clothing should be worn and nothing flashy or overly fashionable. Chinese people expect the same with women, which means no heavy make-up and dangling, gaudy jewelry. Behaviors and Manners Most Chinese organizations still have a hierarchical management style. You should not neglect the boss by only talking technical issues to the technician, unless you get permission from the boss. Therefore, it is important to know people’s titles and responsibilities. That’s why you have to use family names and appropriate titles. For the first meeting you have to introduce yourself with your full name and your company’s name as well. The Chinese people dislike being touched by strangers...
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