Chapter I
PERCEPTION OF STUDENTS TOWARDS STUDENTS’ SERVICE IN NEUST, SUMACAB CAMPUS
Introduction
Educating students is the primary role of every school. Next to home it is the place where most of the students spend a long period of their time. The purpose is to acquire and equip their self with the knowledge they needed. It is also in school that they develop their natural capabilities. What they learn inside the institution; one day will be their foundation and strength to succeed.
There are many barriers that make it difficult for students to achieve their educational goals. Therefore, schools provide broad range of student services that helps students to achieve their educational goals.
Student services are vital for every student as it support them in every aspect of their study.

Statement of the Problem
This study attempts to determine the following:
1.) Profile of the respondents in terms of:
1.1 Gender;
1.2 Age;
1.3 Number of years in the NEUST;
1.4 Course.
2.) The level of students’ satisfaction towards the students’ service in terms of: 2.1 Counseling service;
2.2 Health service;
2.3 Food service; and
2.4 Library service.
3.) Implication of the study to the institution.

Conceptual Frameworks
The researchers use the input-process-output model developed by e.j. miller and a.k. rice. “The input-process-output is a graphical presentation of all the factors that make up a process. An input-process-output diagram includes all of the raw materials and information required for the process, details of the process itself, and the descriptions of all the by-products resulting from the process.” (businessdictionary.com)

Research paradigm
Input
1. Profile of respondents in terms of: 1.1 Gender 1.2 Age 1.3 No. of years in NEUST 1.4 Course
2.) The level of students’ satisfaction towards the students’ service in