BSB40812CertificateIVinFrontlineManagement

AssessmentTask1-Assignment

Question1:

Read the case study, then complete the task that follows.

Case study

Louise is employed by a community service organization in an area where a significant proportion of the local populations are Sudanese refugees. The organization provides support to local residents in finding work and accessing community groups, along with information about sport and recreational activities. At a team meeting, many of the case workers agree that their clients are not familiar with local facilities and amenities, including parks and sport facilities. Person to be briefed | When to brief them | Communicationmethod for brief | Information to beincluded in brief | Finance department | 5months before | Provide time, subject for presentation, place | When the money is needed by?Why the money is needed?How much money is needed?(printing cost, refreshment, venue hire) | Venue hires | 3months before | Send e-mail. Talk to on the phone, talk to them in person | Provide duration ,purpose of hire and equipment for presentation | Local newspaper | 2months before | Send e-mail. Talk to on the phone, talk to them in person | Provide time, subject for presentation, place | Promotional activities | 10weeks before | e-mail, phone and talk to them in person | Provide detail about what you promote for people, time | Print | 7weeks before | e-mail, phone and talk to them in person | Cost, due date, subject for printing | Local community | 6 weeks before | Poster, brochure, and print | Provide time, subject for presentation, place | Refreshments | 5weeks before | e-mail, phone and talk to them in person | Number of quest, cost, food and drink |

Louise is to deliver a presentation at a local hall about the facilities available to the local community. She wants to distribute