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Learning Outcome 1: Understand the impact of employment law at the start of the employment relationship.

|Assessment Criteria |
|Describe the internal and external factors that impact on the employment relationship. |
|Indicative Content |
|Context: |
|the context within which the employment relationship operates, the impact of internal and external factors. |
|Think about your own organisation and consider the internal and external factors that may have an impact on the employment relationship |
|Describe at least 2 external factors and explain why they have an impact |
|Describe at least 2 internal factors and explain why they have an impact |
| |
|The employment relationship is principally governed by the laws of the land in which the employment contract is effective in. Sex discrimination |
|laws for instance will impact |
|The economy impacts the relationship, if there is a boom or financial crisis in the country |
| |
|The internal factors such as Trade unions or policies would have an impact on the employment relationship. |
| |
|See Appendix 1.1 |
| Explain the different types of employment status. |
|Indicative Content |
|Different types of contract: |
|overview of different types of contract – permanent, temporary, fixed-term, casual, agency workers etc; the impact on the employment relationship |
|of each. |
|Explain at least 3 different types of employment contract |
|Describe how each will affect the employment relationship |
|Expand if you can on the circumstances in which an organisation may use each of them |
| |
|ACAS defines 4 types of employment status |
|Employee, |
|Worker |
|Agency worker |
|Apprentices |
|Interns |
|Volunteer |
|Employees have different types of contracts One of which is a permanent contract where the employee works to the terms and conditions of |
|employment. This dictates the employee pay, annual leave, working hours. Employees are entitled to a wide range of employment rights such as |
|maternity, paternity and adoption leave. Protection against unfair dismissal, right to request flexible working. |
|Employees can also have fixed term contracts. Fixed term contracts end at a given time or at the completion of a task. Fixed term contractors can |
|not be treated less favourably than permanent contracts. |
|Agency workers are supplied by a temporary work agency to a client/organisation to carry out work for that client/organisation. The work is |
|normally for a fixed period of time. Although not directly employed by the organisation they have the right to the same basic working and |
|employment conditions as if they were directly employed by the client to do the same job. Agency worker are classified as workers and are entitled |
|to paid annual leave, rest breaks and limits on working time, the National Minimum Wage, no unlawful deductions from wages, discrimination rights |
|under the Equality Act 2010, health and safety at work. Therefore they are entitled to the same or no less favourable treatment as comparable |
|employees if and when they complete a qualifying period of 12 weeks in a particular job. |
| Identify and analyse the reasons why it is important to determine an individual's employment status. |
|Indicative Content |
|Contract of employment: |
|the importance of the contract of employment in setting out the employment relationship; contents of written statement of initial employment |
|particulars and additional sections that may be added, for example probationary periods, confidentiality clauses, restraints of trade. |
|Employment status: |
|why employment status matters and how it impacts on the employment relationship; a basic overview of employment status tests (multiple and mutual |
|obligations) and an understanding of the importance of employment status. |
|Describe at least 3 reasons why it is important to determine employment status |
|Explain how employment status impacts on the employment relationship |
|Expand if you can on how employment status can be determined |
|Mutually understanding of the employment contract forms the basis of a successful working relationship as both know the terms and conditions or the|
|employment relationship. This is necessary to establish if they are entitled to employment rights or when employment rights come into force. |
|Fixed term contractors may be restricted by various confidentially clauses if they are hired to work on specific projects. If they work for four or|
|more years they would |
|Volunteers would know from their employment status that they are not entitled to any employment law rights such as maternity pay. |

Learning Outcome 2: Understand the main individual rights that the employee has during the employment relationship.

|Assessment Criteria |
|2.1 Explain how the legislation can impact on the work-life balance within the employment relationship. |
|Indicative Content |
|Work–life balance: |
|The importance of work–life balance within the employment relationship. Overview of the regulations – holidays, working hours, rest periods, night |
|working and the impact on work–life balance. |
|Demonstrate an understanding of what work-life balance is and describe why you believe that it is important |
|Explain how work-life balance can be influenced by legislation |
|Give an overview of relevant regulations for the areas highlighted in the indicative content. |
|Work life balance is a concept that supports the efforts of employees to split their time and energy between work and the other important aspects |
|of their life, be it children, elderly parents, spirituality or other personal activities. This concept is supported by employment law acts such |
|as Flexible working, Working Time directive, Paternity, Parental leave, time off for dependants, adoption. Hence employee are in a position to |
|request, under legislation, the right to flexible working to suit or mitigate personal demands on their lives outside of work. As the working hours|
|become more flexible due to globalisation, technology, relaxation in trading rules, social economic changes it comes to an organisations advantage |
|to agree to requests for flexible working. |
|Relevant areas |
|See Appendix 2.1 |
|2.2 Summarise the legal support that may be given to the employee as a family member. |
|Indicative Content |
|Family-related legislation: |
|An appreciation of the changing needs of the employee and the impact of this on the employment relationship. The legal protection given to the |
|employee as a family member, including a basic understanding of rights relating to maternity, paternity, adoption, parental and dependants’ leave |
|and flexible working. |
|Summarise all areas of legal support that apply |
|Ensure that you demonstrate an understanding of the individual rights that apply within each |
| |
|See Appendix 2.2 |
|2.3 Justify the reasons for treating employees fairly in relation to pay. |
|Indicative Content |
|National Minimum Wage: |
|The importance of treating the employee fairly and legally within the employment relationship in relation to pay. |
|Detail at least 2 reasons why employees should be treated fairly in relation to pay |
|Ensure that you demonstrate an appreciation of the relevant legislation |
|See Appendix 2.3 |
|http://pwc.blogs.com/north/2014/04/equal-pay-legislation-forces-companies-into-action.html |
|2.4 Summarise the main points of discrimination legislation. |
|Indicative Content |
|Discrimination: |
|Understanding the impact of discrimination on the employment relationship. An overview of the areas covered by equalities legislation with coverage|
|of direct and indirect discrimination, harassment and victimisation. |
|Give an overview of the areas of discrimination legislation stated above |
|Expand if you can on the potential impact of discrimination on the employment relationship |
|2.5 Explain the good practice and legal requirements that underpin organisational policies and procedures and how these support organisational |
|performance and mitigate risk. |
|Indicative Content |
|Policies and procedures: |
|Good practice to support organisational objectives and performance and the psychological contract between the employer and employee. Risk; the |
|impact of not abiding by legislation. |
|Describe your understanding of relevant good practice and legal requirements |
|Connect your description to your own organisation or another that you are familiar with |
|Include examples to illustrate your point if you can |
|Expand if you can on how they contribute to the psychological contract |
|See Appendix 2.5 |

Learning Outcome 3: Understand the issues to address at the termination of the employment relationship.

|Assessment Criteria |
|3.1 Explain the difference between fair and unfair dismissals.. |
|Indicative Content |
|The process of termination: |
|Importance of handling dismissals fairly; the impact on remaining employees and workforce morale; discipline and grievance procedures; codes of |
|practice. |
|Dismissal: |
|Fair and unfair reasons for dismissal and the impact on the employment relationship. |
|Explain at least 3 differences that determine whether a dismissal is fair or unfair |
|Describe the importance of disciplinary and grievance procedures |
|Describe the potential impact of dismissal on remaining employees |
|3.2 Explain the importance of exit interviews. |
|Indicative Content |
|Exit interviews: |
|The importance of understanding the reasons employees leave the organisation. |
|Explain why exit interviews are important to both parties |
|Expand on why it is important to understand why people choose to leave an organisation |
|Discuss how this knowledge can be used by an organisation |
|3.3. Summarise the key stages to be followed when managing redundancies. |
|Indicative Content |
|Redundancy: |
|Consultation, selection and the process of handling redundancies; ‘survivor syndrome’ and the impact on the wider employment relationship. |
|Describe the key stages that should be followed when managing redundancies |
|Expand if you can on the potential impact of redundancies on the organisation |

Appendix 1.1

http://www.cipd.co.uk/NR/rdonlyres/B39AFC72-25BD-4C10-B1BA-3564CAC3BBB3/0/whatemprels1105.pdf

External factors affecting the employment relationship • Politics and policies of government in power. Working time directive, Paternity leave have impacted how employees work in the UK. • Social factors, education, immigration, generation Y. Education and the popularity of certain course could effect the talent pool / pipeline of employees. For instance engineering is not as popular therefore companies may consider sponsoring courses at local colleges taking on apprenticeships. Generation Y may not expect a job for life or demand a better work life balance • Technology. The ever changing world of technology may leave organisations behind and deemed to be out dated which would leave them behind in the market place and in the war for talent

Internal factors affecting the employment relationship • Policies. • Activity of Trade Union. Trade union shifts the bargaining from an individual to collective. • Organisation’s performance. If the organisation is performing well, benefits will be more generous, bonus’s paid, less cost cutting measures taken will lead to a motivated engaged workforce. • Leadership culture.

Appendix 1.2

http://www.acas.org.uk/index.aspx?articleid=5071 http://www.acas.org.uk/index.aspx?articleid=1873 http://www.tuc.org.uk/workplace-issues/basic-rights-work/categories-workers/02-fixed-term-workers/fixed-term-employees-%E2%80%93-your-rights-work https://www.gov.uk/fixed-term-contracts/employees-rights Employees can also have fixed term contracts. Fixed term contracts end at a given time or at the completion of a task. They would typically cover a maternity leave or be hired for their specialist skills to work on a project. Fixed term contractors cannot be treated less favourably than permanent contracts. They are entitled to most terms and conditions including • all forms of pay, including expenses, sales commissions, bonuses and performance related pay other pay related benefits, including profit related pay schemes • overtime • holiday rights • bank holidays and public holidays • pension rights • sick pay and leave • parental rights, including maternity, paternity, and adoption leave and pay • redundancy pay • workplace benefits, for example staff canteens, staff parties, car allowances, health care benefits, subsidised membership of gyms, staff discounts • union representation and • access to training.
If any contractual terms rely on length of service, fixed term employees will be required to meet the qualifying period in the same way as permanent staff. If the employee has 12 months continuous service written reasons for ending the contract must be given otherwise it is covered by the unfair dismissal law.

Self employed workers enjoy limited statutory rights such as protection from discrimination, and the right to a safe working environment. They are responsible for securing their own work and submit invoices for payment.

Appendix 1.3

Appendix 2.1

http://www.cipd.co.uk/hr-resources/employment-law-faqs/flexible-working-legislation.aspx

Flexible working

• Employment Rights Act 1996, especially sections 80F to 80I

• Employment Act 2002, especially Section 47

• Children and Families Act 2014

• Employment Act 2002 (Commencement No.3 and Transitional and Saving Provisions) Order 2002 (SI 2002/2866)

• The Flexible Working Regulations 2014 (SI 2014/1398)

Time off for training

• Education and Skills Act 2008

• Apprenticeships, Skills, Children and Learning Act 2009

• The Employee Study and Training (Eligibility, Complaints and Remedies) Regulations 2010 (SI 2010/156)

• The Employee Study and Training (Procedural Requirements) Regulations 2010 (SI 2010/155)

• The Employee Study and Training (Qualifying Period of Employment) Regulations 2010 (SI 2010/800.

Parental leave and time off for dependants

• The Employment Rights Act 1996, as amended

• The Maternity and Parental Leave etc Regulations 1999 (SI 1999/3312)

• The Maternity and Parental Leave (Amendment) Regulations 2001 (SI 2001/4010)

• The Maternity and Parental Leave etc and the Paternity and Adoption Leave (Amendment) Regulations 2006 (SI 2006/2014)

• The Parental Leave (EU Directive) Regulations 2013 (SI 2013/283)

Family friendly provisions generally

• Work and Families Act 2006

Appendix 2.2

Maternity Leave
All relevant employees, regardless of their length of service are entitled to Ordinary Maternity Leave which is 26 weeks. 26 weeks Additional Maternity Leave and up to 4 weeks unpaid Parental Leave. All pregnant employees qualify for OML and AML. During this time employees are entitled to the same benefits package except remuneration.

If the mother choses to use it at the end of her maternity leave, then there is a further nine weeks entitlement to parental leave to be taken before the child’s fifth birthday.
The law also makes provision to further balance work, personal or health commitments in pregnancy by legally giving pregnant employees the right off for antenatal care.

Therefore pregnant mothers are legally supported in taking time off to look after new dependants and financially supported in this time.

Parental Leave https://www.gov.uk/parental-leave http://www.xperthr.co.uk/commentary-and-analysis/supporting-carers-in-the-workplace/112082/?keywords=time+off+for+dependants

Eligible employees can take unpaid parental leave to look after their child’s welfare. For example parents may choose to take advantage of this legal provision to look at new schools, settle a child into new childcare arrangements, visit grandparents. e.g. this is often called Time off for dependants.

Shared Parental Leave http://www.cipd.co.uk/hr-resources/factsheets/shared-parental-leave.aspx Shared Parental Leave is a new way for parent to share statutory leave and pay on the birth of a child and will replace the Additional paternity leave regime. Similar rights apply to adoptions although surrogacy arrangements and same sex partnerships have the same rights.
The mother can end her maternity leave at any point after the initial 2 week compulsory maternity leave following the birth of the child. The parents can then choose how split the remaining weeks of leave between them. The old arrangements where inflexible, however this provides a more equal system which allows both parents to assist with childcare and removes the perception that it is mainly a woman’s role to stay at home and look after the child as the woman could be the breadwinner in the family. This also allows business to make the best use of women’s talents. Many men have long requested a greater role in raising their child, so this provision gives men equality in raising their children without losing leave entitlement. Men will still be entitled to two weeks ordinary paternity leave which have to be taken before the child is eight weeks old. As the leave can be split between parents, a parent may choose to return to work for a busy period or project.

This new provision will apply to parents of children due on or after 5th April. Various pieces of legislation has had to be amended such as:

Statutory Shared Parental Pay (General) Regulations 2014 set out the eligibility conditions for claiming shared parental pay and details of the notifications that must be given to the employer. The Maternity and Adoption Leave (Curtailment of Statutory Rights to Leave) Regulations 2014 deal with bringing maternity leave to an end. The Statutory Maternity Pay and Statutory Adoption Pay (Curtailment) Regulations 2014 and the Maternity Allowance (Curtailment) Regulations 2014 deal with bringing maternity pay or allowance to an end.
The criteria for eligibility is:

• They must have been continuously employed for at least 26 weeks by the end of the 15th week before the expected week of childbirth.

• They must remain continuously employed until the week before any period of shared parental leave starts.

• They already have or expect to have main responsibility for caring for the child.

• The mother is entitled to statutory maternity leave.

• The mother has curtailed her entitlement to maternity leave or has returned to work.

• They have provided their employers with notice of entitlement and intention to take shared parental leave (see below).

• They have provided any evidence requested by their employer within 14 days of the request. This may include a copy of the birth certificate, or a declaration from the parents confirming the date and place of the child’s birth if the birth certificate is not yet available, and the name and address of the other parent’s employer.

• They have given the employer a period of leave notice (see below).

Paternity Leave https://www.gov.uk/paternity-pay-leave/overview Employed men will be given time off to assist new mothers of babies born on or after the 15th April 2015. They must meet the following criteria 1) Have at least 6 months continuous employment 2) Have or expect to have responsibility for the child 3) Be the biological father or be married to or be the partner of the childs mother 4) Take the leave specifically to care for the new born child and supporting the mother or for caring for a newly-placed adoption and supporting the adoptive parent. 5) Give the correct notice

They are eligible for 1 or 2 weeks paid Ordinary Paternity Leave and up to 26 weeks paid additional Paternity Leave, but only if the mother or co adopter returns to work. Employment rights are protected while on paternity leave. This includes pay rises, holiday accrual, right to return to work.
The Statutory weekly rate of OPL and APL is £138.18 or 90% of the employees average weekly earnings.

Adoption Leave

Flexible Working

Flexible working is described as a working arrangement which gives a degree of flexibility on how long, where, when and at what times employees work. It can be formal or informal. This provision provides the opportunity for employees to balance work and personal commitments. Working parents may be able to structure their work arrangements around childcare, school hours with the provision of Flexible working arrangements.

This also increases the psychological contact between the employee and employer. Being able to work in a job that is a known entity comfortable and secure along with flexible working is a tangible benefit.

There are a range of flexible working practices in place, such as:

Part time working. This is generally where an employee works less than full time hours either by taking a day off in the week or reducing the number of working hours per day.

Term time working. A worker takes unpaid leave during school holidays but is on a permanent contract.

Job Sharing: Two or more people share the responsibility for a role between them each working part time hours to cover the role

Flexitime. Give employees the automy to choose within set limits when to begin and end work

Compressed hours. Compressed weeks or fortnights allows for reallocation of work into fewer and longer blocks during the week.

Annual hours. Total number of hours worked over a year is fixed but there is a variation over the year in the length of working day and week.

Working from Home. Workers regularly spend time working from home

Mobile working/ teleworking. This permits employees to work all or part of their working week at a remote location from employers workplace.

Career breaks. Extended periods of leave – normally unpaid from a month upwards

Zero hours contract. The employee has no guarantee of a a minimum number of working hours, so they can be called on as and when required and paid for the hours they work.

Appendix 2.3

http://www.equalityni.org/ECNI/media/ECNI/Publications/Employers%20and%20Service%20Providers/BusinessCaseEqualPayBrief.pdf?ext=.pdf

Equal pay relates to sex discrimination which attempts to tackle the gender pay gap.
Work of equal value or worth to the organisation or sector even if the two jobs involve different work. This is judged in terms of demands on the job holders in terms of skill, effort, decision making and responsibility.
The Equality Act 2010 gives men and women the right to claim equal pay with each other under the contract of employment.

There are many reasons to reduce the gender pay gap. It reduces turnover, absenteeism, and legal costs. It has a positive impact on the psychological contract with employees increasing their commitment, productivity, quality of output and innovation which can positively impact customers.

For career driven women in senior positions the main reason they leave is to seek better promotion opportunities, pay and interesting work. The cost of replacing a leaver, the impact to the business internally and externally may be a reason to have an equal pay structure or review.

Another reason to treat employees equally would be the overall costs of such claims. As the culture in the UK becomes more litigious employees are more aware of their rights which increases the probability of an organisation facing legal action. If the case is settled outside of court, there are still legal costs to pay, the cost of the employee’s legal fees if the case is lost. Indirect costs such as loss of corporate reputation, potential recruits and customers, share prices.

Appendix 2.4

http://www.cipd.co.uk/hr-resources/factsheets/equality-act-2010.aspx http://www.xperthr.co.uk/employment-law-manual/equal-pay/20355/#material-factor-defence http://www.equalityhumanrights.com/your-rights/equal-rights/gender/sex-discrimination-your-rights-at-work/equal-pay/equal-pay-your-rights

The Equality Act 2010 is currently in force and consolidates previous equal pay acts, 9 anti-discrimination and European legislation. The act in summary allows provisions for the following:

• Equal pay for Equal work between men and women • An employee may claim that they should be paid equally to another employee who works for the same employer or associated employer but not necessarily at the same premises. comparator • A woman’s work is equal to a mans work if it is like work, rated as equivalent to his work or work of equal value to his work. • Material factors can be used in the employers defence when comparing work or equal value. These would include longer service so deeper knowledge? • Secrecy clauses are void

Within the Equality Act there are Protected Characteristics which cannot be discriminated against – theses are • Age • Disability • Gender reassignment • marriage and civil partnership

• pregnancy and maternity

• race & caste

• religion or belief

• sex

• sexual orientation

Associative discrimination is discrimination against a person because they associate with some who has a particular protected characteristic.

Perceptive discrimination is discrimination because of a assumed perceived characteristic.

Indirect discrimination occurs where a provision, criterion or practice has been applied to all employees but does not consider the impact on groups of employees with protected characteristics. For example a new shift pattern may disproportionately affect women because of the hours they cover.

Harassment is unwanted conduct related to a relevant protected characteristic which is intended to or has the effect of violating an individuals dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that individual.

Direct Discrimination occurs when an individual is openly / deliberately treated less favourably due to a protected characteristic.

Victimisation occurs when an employee is treated less favourably because they have supported / made a compliant under the Act or suspected of doing so.

Disability discrimination is a protected characteristic however some shortfalls have been highlighted by case law so indirect, associative and perceptive discrimination have been applied to disable people. Pre-employment health questionnaires are unlawful except for defined reason such as location suitability for interview or selection, purposes of equality monitoring, genuine job related reason, to take positive action, when an employer requires a jobholder to have a disability.

Employment tribunals have the power to instruct employers to carry out equal pay audit if they lose an equal pay claim. They can make recommendations so that an employer takes steps to eliminate or reduce the effect of discrimination on other employees.

Failure to follow discrimination legislation between employees and employer is??

Appendix 2.5

HR are responsible for compiling policies and procedures for an organisation that meet or exceed legal requirements.
Good practice would dictate that policies and procedures do not fall below legal requirements.

??

Appendix 3.1

Dismissal is termination of a contract with or without notice or when a fixed term contract under 2 years ends and is not renewed and when an employee leaves in circumstances they are entitled to.do so because of employers conduct. Such as:

• breach of contract • resignation • retirement • death or prison

An employer can fairly dismiss an employee for one of the following reasons • capability or qualifications • conduct • illegality or contravention of a statutory duty, such as work permit, driving licence, visa DBS check withdrawn • some other substantial reason justifiable retirement i.e. air traffic control • redundancy for it to be a fair dismissal the employer should also follow a fair procedure, giving fair notice to improve or come in to an approved status. For instance if capability, skill or conduct is involved, the employer should have a policy in place for performance management which outline steps for improvement. For conduct related issues if not gross misconduct, then a disciplinary and grievance procedure should be in place. Dismissal require a valid reason, sufficient reason correctly communicated and have a fair procedure which was reasonably followed.

If disciplinary and grievance procedures are not followed that could lead to employment tribunal claims.

Impact on remaining employees… Disciplinary and Grievance procedures allow for employees to be treated fairly and reduce the scale of the issue or conflict. This produces a productive work environment. Often informal routes to deal with the conflict are effective in managing the issue quickly and quietly. This has a positive effect on the working environment as it minimises disruption to work and reduces any potential embarrassment.
If informal procedures do not work or are inappropriate, an organisation has the tools and mechanisms to deal with issues or conflicts formally. When a dismissal does take place remaining employees may feel a sense of relief, conduct may improve

[pic]

Disciplary policies normally cover
Time keeping
Absence
Heatlh and safety
Use of organisation facilities
Discrimination, bullying & harassment
Personal appearance
Gross misconduct

Disciplinary procedure is the means by which rules are observed and standards maintained. It provides a method to help encourage employees in dealing with apparent shortcomings in conduct or performance to help them become effective again.

Employees should be informed of the alliegations against them with supporting evidence in advance of the meeting and the opportunity to challenge the allegations before a decision is reached along with the righ to appeal.
Good disciplinary procedures should: ● be in writing ● be non-discriminatory ● provide for matters to be dealt with speedily ● allow for information to be kept confidential ● tell employees what disciplinary action might be taken ● say what levels of management have the authority to take the various forms of disciplinary action ● require employees to be informed of the complaints against them and supporting evidence, before a disciplinary meeting ● give employees a chance to have their say before management reaches a decision ● provide employees with the right to be accompanied ● provide that no employee is dismissed for a first breach of discipline, except in cases of gross misconduct● require management to investigate fully before any disciplinary action is taken ● ensure that employees are given an explanation for any sanction and allow employees to appeal against a decision ● apply to all employees, irrespective of their length of service, status or say if there are different rules for different groups and ensure that: – any investigatory period of suspension is with pay, and specify how pay is to be calculated during this period. If, exceptionally, suspension is to be without pay, this must be provided for in the contract of employment – any suspension is brief, and is never used as a sanction against the employee prior to a disciplinary meeting and decision. Keep the employee informed of progress – the employee will be heard in good faith and that there is no pre-judgement of the issue – where the facts are in dispute, no disciplinary penalty is imposed until the case has been carefully investigated, and there is a reasonably held belief that the employee committed the act in question.

Post procedure he foreword to the Code of Practice advises employers to keep a written record of any disciplinary or grievances cases they deal with. Records should include: ● the complaint against the employee ● the employee’s defence ● findings made and actions taken ● the reason for actions taken ● whether an appeal was lodged ● the outcome of the appeal ● any grievances raised during the disciplinary procedure ● subsequent developments ● notes of any formal meetings. Records should be treated as confidential and be kept no longer than necessary in accordance with the Data Protection Act 1998

Grievance
[pic]
Grievance is a provision for employees to raise concerns, problems or complaints with employers. This may cover the following:

● terms and conditions of employment ● health and safety ● work relations ● bullying and harassment ● new working practices ● working environment ● organisational change ● discrimination

Appendix 3.2

http://www.xperthr.co.uk/how-to/how-to-design-and-analyse-separation-questionnaires/116829/#introduction http://www.cipd.co.uk/hr-resources/factsheets/employee-turnover-retention.aspx Exit interviews are important to the organisation as it enables them to gather information as to why an employee is leaving, and if the stated reason is the real reason for leaving, to make changes within the organisation to improve staff retention. Often exit interviews used together with an separation questionnaire. The organisation can gather information on how employees view their employment practices. The questionnaire used in conjunction with an exit interview allows the employee to disclose the real reason for leaving as they are confidential and should not include the manager.

If the questionnaire and interview are well designed and planned it will allow for meaningful analysis of the results. Analysis should be able to separate different groups, male versus female leavers, departments to analyse management behaviours, if they had a good performance review, career development, work life balance, recognition etc. Have different sections such as • Job content • Supervision & Management • Reward and recognition • Induction and onboarding • Training and development • Employee wellbeing • Working environment • Communication • Company reputation • Reasons for leaving

If a the survey follows three key steps such as organising the data, calculating the findings, looking for relationships between the data conclusions can be drawn on how an organisation can make improvements on the departments the leavers have given feedback on. This can reduce turnover, improve employee relations by amending or enhancing policies or the company reputation.

Appendix 3.3

These principles have been adopted generally by tribunals when assessing fair procedure both in cases where employees are represented by unions or employee representatives and in cases when they are not. The following are the factors suggested by the EAT as relevant to ascertaining the reasonableness of an employer's actions.

• The employer will seek to give as much warning as possible of impending redundancies so as to enable the union and the employees who may be affected to take early steps to inform themselves of the relevant facts, consider possible alternative solutions and, if necessary, find alternative employment in the undertaking or elsewhere.

• The employer will consult with the union as to the best means by which the desired management result can be achieved fairly and with as little hardship to the employees as possible. In particular the employer will seek to agree with the union the criteria to be applied in selecting the employees to be made redundant. When a selection has been made, the employer will consider with the union whether or not the selection has been made in accordance with those criteria.

• Whether or not an agreement as to the criteria to be adopted has been agreed with the union, the employer will seek to establish criteria for selection which, so far as possible, do not depend solely on the opinion of the person making the selection but can be objectively checked against such things as attendance records, efficiency at the job, experience and length of service.

• The employer will seek to ensure that the selection is made fairly in accordance with these criteria and will consider any representations the union may make as to such selection.

• The employer will seek to see if, instead of dismissing an employee, alternative employment could be offered.

There is a duty on employers to consult with recognised trade unions or elected representatives where they propose to dismiss 20 or more employees at one establishment within a period of 90 days or less on redundancy grounds (s.188 of the Trade Union and Labour Relations (Consolidation) Act 1992) (see Termination of employment > Informing and consulting prior to redundancies for further information on collective consultation obligations).

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...Intermediate textbooks published by CIPD in September 2012 Many of our centres are providing students with all the resources required to succeed in their chosen qualification. CIPD offer bespoke textbook collections written by chief examiners and module authors to meet the needs of your students. To organise a collection specifically relevant for your students please email publishingmarketing@cipd.co.uk for more information. Introduction These three titles cover the content of the CIPD intermediate level core units in human resource management and development. The books are written and edited by CIPD accredited experts and offer a wealth of experience in teaching, writing and examining, whilst covering the unit learning outcomes. They also include a wide range of learning features such as reflective activities, annotated further reading, and case studies. Reviews Studying Human Resource Management ‘Through the successful collaboration of the core modules of the intermediate qualification into one text, a valuable resource to both learners and tutors has been created. It enhances the continuing alignment of educational objectives and the CIPD’s professional development framework to deliver and develop outstanding HR professionals.’ Ian Chapman, CIPD course leader, Warrington Collegiate ‘This is a clearly written text which successfully bridges the gap between theory and practice. Coverage of the core modules of the CIPD Intermediate qualification is comprehensive...

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...uk/membership/professional/associate-membership.aspx About Associate member (Assoc CIPD) Associate is the first level of professional membership. Associate members are entitled to use the designation Assoc CIPD after their name to showcase their professional credentials. Associate members build their practical and technical HR knowledge to understand the breadth of HR, and its contribution to organisational performance. They carefully plan their own continuing professional development (CPD) by reflecting on their own performance and taking part in both formal and informal development to enhance their own professional skills and knowledge. Profile of an Associate member Typically an Associate member provides professional advice to managers across the business and delivers activities within the HR plan. Skills and knowledge focus Furthering interpersonal and technical skills and knowledge. Developing a practical understanding of an organisation from frontline experiences. Relationship with clients Advises individuals and managers. Builds a trusting and professional relationship with individuals. Impacts and measures Impacts individuals, customers, and stakeholders to meet service level targets. Benefits of Associate membership Showcases your ability to have a real impact in the workplace. Raises your profile. Use the letters Assoc CIPD after your name to demonstrate your professional credentials. Requirements...

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...1.1 Explain the knowledge, skills and behaviours required to be effective in an identified HR or L&D role. The explanation should refer to the HRPM, and include a summary of the HRPM (particularly the 2 core professional areas) and an explanation of the activities and knowledge, at either band 1 or 2, of any one of the professional areas. The CIPD HR Profession Map specifies the activities, knowledge and behaviours involved in different HR/L&D roles. It’s a framework of things you need to do and know in order to be a successful HR professional. The HRPM is made up of 10 Professional Areas, the 4 Bands of Professional Competence and the 8 Behaviours. The two Core Professional Areas are Leading and managing and Insights, Strategy and Solutions. These areas are vital to all HR professionals. Insights, Strategy and Solutions - This area deals with the professional’s understanding and insight into an organisation. Through knowledge of how the business works an HR professional can put into practice strategic solutions to effectively manage an organisation’s specialist requirements. Leading HR - To effectively lead in HR one must act as a ‘role-model leader’. This includes developing yourself professionally, whilst also leading, supporting, and tracking others development. Adding value and making a positive difference with the organisation, and then evaluating this impact is also pivotal within this area. The remaining 8 professional areas cover specialist activities...

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...Carillionplc | CIPD Intermediate Diploma | Using Information in Human Resources | CIPD Registration 2289477X | Twentyman April | 2/12/2015 | Contents 1. A brief description of the research project and issue under investigation and an analysis of good practice in relation to this issue………Page 3 2. Identification of the key stakeholders and why and how they might be interested in or affected by this study………………………………Page 5 3. The key sources of secondary research and an evaluation of their contribution to the study…………………………………………......Page 6 4. The key methods of collecting primary data and their relative strengths and weaknesses…………………………………………………......Page 7 5. An outline of how you might present the findings in order to persuade stakeholders to act on the results…………………………………Page 9 A brief description of the research project and issue under investigation and an analysis of good practice in relation to this issue. I would like to conduct a research project which will focus on employee engagement within Carillion Services, I can then evaluate the research information to look at the impact this has on the current staff turnover levels. Carillion FM Services has a wide range of hard and soft FM services ranging from engineers, site managers to cleaners, catering staff and caretakers, the turnover of employees has increased over the last year. Carillion have recently issued the results to their annual “Your Say Survey” and employee engagement has been...

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...REPORT TITLE: Overview of CIPD’s HR Profession Map DATE: 18th October 2012 1.0 Introduction This report has been produced for a new HR practitioner entering into Companies House. This report it outlines The Chartered Institute of Personnel and Development (CIPD) HR Profession Map and how this feeds into timely and effective service delivery from professional HR practitioners. The HR Profession Map (HRPM) developed by CIPD is a useful wide-ranging visionary tool of how HR can add value to the organisation it operates in. The map covers skills, behaviours and knowledge that HR people require in order to become a successful HR professional. It also helps to identify areas that people may need to be developed. The map provides support to individuals as they recognise development needs for their career progression which in turn helps the practitioner acquire the knowledge, skills and behaviours to deliver timely and effective HR services to its customers. The information for this report has been collected from the CIPD website and the HR map.     1.1 Findings     The HR Profession Map holds two professional core areas that cover insights,   strategy and solutions as well as Leading HR. Insights, Strategy and Solutions is where the professional fosters legitimate insights and solutions, which aid understanding in the business and how it works (or should work), and allows well-defined strategies to be developed and implemented in order to improve things. Leading HR is where...

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...HUMAN Md. Shahidul Islam RESOURCES Program: MBA (Regular) MANAGEMENT Semester: Fall 2011 ID: 136-34-22 The Chartered Institute of Personnel and Development (CIPD): The Chartered Institute of Personnel and Development (CIPD) is Europe's largest HR and development professional body. As an internationally recognised brand with over 135,000 members across 120 countries, we pride ourselves on supporting and developing those responsible for the management and development of people within organisations. We know what good HR looks like and what you need to know and do at every stage of your HR career, wherever you are in the world. With over 135,000 individual members we’re in the business of supporting you to keep up to date with the latest thinking and best practice, as well as providing you with products and services to help you do your job including: . CIPD has links with over 100 similar global institutions and associations and are active members of the World Federation of People Management Associations (WFPMA), the European Association for People Management (EAPM) and the International Federation of Training and Development Organisations CIPD is setting global standards for HR and supporting the development of HR professionals and building HR capability within organisations around the world. Our members represent over 120 countries throughout the world and are supported by a network of 48 branches, led by volunteers, in the UK and Ireland. There’s...

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...1 1.1 There are many different reasons as to why an Organisation needs to collect HR data, one of these could be for Legal requirements. All Employers are required to ensure that all of their Employees have a Right to Work in the UK. This could be in the form of a valid UK Passport, an Employer would then have to check the original to ensure it is valid and keep a copy on record (Richter, 2014). Another reason would be for administration purposes, an Employer would need to store information such as addresses, phone numbers, and next of kin details to ensure that they are able to contact employees via telephone and letters and also contact family members if an emergency was to occur. 1.2 One type of data that is collected by HR is absence (Richter, 2014). This allows an organisation to monitor the leave taken by each employee. A manager can then ensure an employee is not taking too much or too little holiday and it can also highlight any trends showing in sickness absence. Other types of data collected by HR could be data relating to Recruitment, this may include where the candidate was recruitment from, whether it is an agency and if so what the recruitment cost was. You may also keep a record of the date a role has been signed off and how long it has taken to recruit and place a candidate. Logging this sort of information allows you to look back and see if there are any week areas within the recruitment process, you can then look at how to improve these and therefore...

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...Activity 1 (part 1 of 2)
(Note: The CIPD Human Resources Profession Map (HRPM) can be accessed at: www.cipd.co.uk/cipd-hr-profession/hr-profession-map/explore-map.aspx )
Write a report in which you:  Briefly summarise the HRPM (i.e. the 2 core professional areas, the remaining professional areas, the bands and the behaviours) The (Human Resources Profession Map (HRMP) is designed to show what best practice might look like within all areas, and across all levels of Human Resources (HR) and Learning and Development (L&D). Information on this map is shown (below) by a circle made up of a core and 3 layers, and also 4 bands which are displayed to the side. Starting from the core, I’ll work my way out through the layers to the outer edge of the circle, and then discuss the bands, one by one. The core of the circle is applicable to all HR professionals, and is central to all roles. There are two aspects of the core – the very centre, labelled, ‘Insights, strategy and solutions, and the ring around this, which is defined as ‘Leading HR’. The centre reminds us that the HR professional have continuous awareness of business strategies and areas of weakness and have the skills and capability to provide genuine business solutions that fit with organisational values. Professionals should be able to consider a range of needs and factors, such as customer needs, financial constraints and political climate. This links closely to ‘Leading HR’ which follows, as to be in a position...

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...2014 | |Your Tutor |Lisa Stevens | |Date of Submission |01/11/2015 | |Number of words used in this TMA (discount references and tables, charts and graphs) | | Save this document as Full name, Unit, Cohort, Assessment For example AngelaSample_3PRM_Jan15_Assessment It will be returned as AngelaSample_3PRM_Jan15_Assessment_Feedback CIPD Assessment Activity |Title of unit/s |Supporting Good Practice in Performance and Reward Management | |Unit No/s |3PRM | |Level |3 | |Credit value |6 | |Assessment method |Written report, Observation...

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...[pic] Name: Shahira Omran Centre Name: ICS ICS Student Number: 20958283 CIPD Membership Number: 41483788 Qualification Title: Foundation Human Resource Practice Unit Title: Recording, Analysing and Using Human Resource Information Unit Code: 3RAI Assignment number:2 Candidate declaration: ‘I confirm that the work/evidence presented for assessment is my own unaided work.’ I have read the assessment regulations and understand that if I am found to have ‘copied’ from published work without acknowledgement, or from other candidate’s work, this may be regarded as plagiarism which is an offence against the assessment regulations and leads to failure in the relevant unit and formal disciplinary action. I agree to this work being subjected to scrutiny by textual analysis software if required. I understand that my work may be used for future academic/quality assurance purposes in accordance with the provisions of the Data Protection Act 1998. I understand that the work/evidence submitted for assessment may not be returned to me and that I have retained a copy for my records. I understand that until such time as the assessment grade has been ratified by internal and external quality assurance verifiers it is not final. Name: Shahira Omran Submission date: 2nd June 2014 Word count (excluding titles and bibliography): 1658 Task 1 Q1 The Organisation needs to keep records for employees for the following reasons: 1. To Satisfy...

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...1.1. and 1.2 Organizations need to collect HR/L&D data for numerous reasons, some being training effectiveness compliance and also for the legal requirements, this information can help make decisions for the direction of the company, two of which are discussed below. Type of data that is collected from the perspective of a learning and development practitioner are training evaluation forms from induction and company employee’s. Training evaluation forms are imperative to learning and development practitioners because they provide information needed when conducting training needs analysis. By doing this we can drill down through by analysis to possibly identify competency gaps that employees may have and to research on whether a skilled, knowledge or behavior training needs to be conducted. These evaluation forms will help learning and development practitioners understand the success rate of the training curriculum and the learning and development practitioners’ own performance. If all or most of the feed back obtained from these forms where negative, then this could be an indicator either the training curriculum needs updated or the learning and development practitioner needs to be assessed further. Every organization has legal requirements. Government departments have an impact on the HR data and can demand records. These could be to satisfy legal requirements, provide relevant information in decision-making and for consultation requirements. Others include recording...

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...Employment Law * introduction The following report will explain Employment Law and how it is enforced, Tribunal and Courts system and the Legal procedures. Employment Law is the legal field that covers the relationship between employees and employers including what can an employer expect from you and ask you to do and the rights you have to work. (Law on the Web, 2015) There are two different types of employee rights – Statutory rights and the rights set up in your contact. 1.1 Explain the purpose of employment law and how it is enforced: “The purpose of employment law is to provide legal protection to employees and employers. The need for employment law became apparent when industrialization swept nations. Industrialization changes the face of any nation. Urban slums were suddenly over run with people willing to work, often found that the limited number of jobs available meant that the factory conditions worsened. Employers discovered that desperate people would be willing to work for very little in bad conditions. As the conditions became worse, the number of people willing to work increased. Governments were forced to take notice of the conditions that frequently resulted in death and dismemberment of employees.  When conditions of this nature exist, wages begin to go down. Required work hours go up, and some vulnerable members of the population are exploited. Historically, the first group to get exploited is women. Women worked twelve or more hours a day...

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...LICENCNI UGOVOR ZA MICROSOFTOV SOFTVER WINDOWS 8.1 WITH BING Hvala vam što ste odabrali Microsoft Windows 8.1 with Bing. Ovo je licencni ugovor između vas i tvrtke Microsoft Corporation (ili, ovisno o tome gdje živite, nekog od njezinih povezanih društava) koji opisuje vaše pravo na korištenje softvera Windows 8.1 with Bing. Iz praktičnih razloga podijelili smo ovaj ugovor na dva dijela. Prvi dio obuhvaća uvodne uvjete u obliku pitanja i odgovora, a iza toga slijede Dodatni uvjeti i Ograničeno jamstvo koji obuhvaćaju više pojedinosti. Pregledajte cijeli ugovor, uključujući sve povezane uvjete, jer su svi uvjeti važni i zajedno čine ovaj ugovor koji se primjenjuje na vas. Povezane uvjete možete pregledati tako da u prozor preglednika zalijepite vezu za prosljeđivanje nakon što pokrenete softver. Dodatni uvjeti sadrže obvezujuću klauzulu arbitraže i odricanje od prava na zajedničku tužbu. Ako živite u Sjedinjenim Američkim Državama, navedene odredbe utječu na vaša prava u svezi rješavanja sporova s Microsoftom pa biste ih trebali pažljivo pročitati. Prihvaćanjem ovog ugovora ili korištenjem softvera pristajete na sve ove uvjete i dajete suglasnost za prijenos određenih podataka tijekom aktivacije i za internetske značajke softvera. Ako ne prihvaćate odredbe ovog ugovora i ne postupate u skladu s njima, niste ovlašteni koristiti softver ili njegove značajke. Trebali biste ga vratiti prodavaču koji će vam vratiti eventualno uplaćeni iznos. Kako mogu koristiti softver? Mi ne prodajemo...

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...|Unit title |Supporting Good Practice in Performance and Reward Management | |Level |3[1] | |Credit value |6 | |Unit code |3PRM | |Unit review date |Sept. 2011 | Purpose and aim of unit This unit provides an introduction to the purpose and processes of performance and reward management and the role of human resources (HR) in promoting and supporting good practice. Studying this unit will enable learners to develop their understanding of how motivational theories and associated tools can be used within the context of performance and reward management and how these can have a positive impact on an organisation’s business objectives. It also provides an overview of appropriate skills and good practice associated with performance management reviews and follow-up and the data management aspects. Additionally learners will understand the role of financial and non-financial benefits and important determinants of reward decisions. On completion, learners...

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