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Purpose and scope of study

The purpose of this study is identifying the problems and issues that the Brandon Group is having internally with their ERP and CRM systems. The Brandon Group needs to find a way to have consistency among their regional offices. They had tried different scenarios with varying results. This study focuses on the current systems that the Brandon Group uses and what other options are available to the company. The main objective of the study is to find a solution for the
Brandon Groups administrative solutions that can work across the regional offices that they have.
This study aims to help management within the Brandon Group make an informed decision on whether to purchase a commercial ERP and CRM system. This study will also provide a source of information on the ERP and CRM systems that a currently in the market.

This study will attempt to provide the Brandon Group with alternative solutions that are in the market. The current situation will be analyze to keep the Brandon Group as one of the best companies at providing service for mid-level clients. The study will attempt to identify the constraints and challenges that have impeded the Brandon Group. I will attempt to develop a strategy to implement a new ERP system. The purpose will also be to look into other opportunities that the ERP systems can provide to be more efficient in the business practices of the Brandon Group.

Document high-level business direction

Bud Bandon built a distribution company that focused on customer service, technical support and innovative products. Mr. Bandon grew his company to $10 million in sales by the time he passed away. Buy following his values and business plan, the Bandon Group was able to purchase another dealership that also grew to $10 million in sales. When Mr. Bandon’s son’s, Ed and
Steven took

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