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Cjs 250 Appendix F

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Associate Level Material
Appendix F

Security Manager Interview

Directions

Contact a security manager and conduct the interview listed in Part I (space has been provided for extra questions, should you ask any). Once the interview has been completed, answer the questions in Part II.

Part I: Interview Questionnaire
1. Can you briefly describe your current position, its duties, and responsibilities? Her duties include running her department smoothly, oversee her employees, making sure everyone is up to date with security procedures, hire and discharge employees, set up training and seminars, protect the public, evaluate personnel, and make sure that all systems are working properly.
2. What is your hiring procedure like for personnel? They must go through a psychological evaluation, and a screening process. They will be asked how they would handle different procedures and given a brief description of what type of environment they will be working in. Drug screening is part of the interview also. They will have to have a background check. During the interview Samantha really likes to get to know the individual because after all, this person will be representing this company.
3. Is there any type of pre-employment screening? Yes, explained above.
4. What qualifications do you require of applicants? Must be 18 years old with no criminal convictions, high school diploma or GED, must be able to pass drug screen and background check, credit check and good driving record, must be a U.S citizen, must be able to work nights and weekends, have their own transportation, and must be physically fit.
5. How extensive is the training period and process? It is quite a process. Security guards must complete and eight hour training course before they apply for their registration card. Within 90 days of being hired they must also complete sixteen hours of on the job training. Then, once a year they must go through hours of training as well.
6. What type of training manual do you use? What is included in this manual?
7. What are some of the things included in your policy and procedures manual?
8. How often is this manual updated?
9. What kind of supervision or management do personnel receive?
10. What kind of ongoing training or professional development do personnel receive?
11.
12.
13.
Part II: Interview Summary:

Write a 350- to 500-word summary of your impressions. For the summary, consider the following questions: Did anything surprise you? What did you learn from the security manager that was not in your text? How important do you think policies and procedures are in security management? Why?

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