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Clarion School for Boys Case Study

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What was the main problem plaguing Clarion School for Boys and why?
Answer:
The Clarion School for Boys has faced several problems. The main problem is:
Huge investment but lack of internal analysis: Without conducting any internal analysis, The Clarion School for Boys had introduced information technology of AS/400 system and purchased 60 personal computer. This strategy of introducing hardware and software to the company without any formal monitoring of the system’s benefit did not prove beneficial to the school.
Few of the real problems faced by the Clarion School for Boys are as follows:
Less knowledge of their employees about informations system: The Clarion School for Boys, Inc, Milwaukee Division is a private, for-profit residential treatment, who provide service to young boys. Within 17 years of its operation, they managed to provide services to 120 students with the help of 128 full-time and part-time employees. When they found that the labor cost is almost 68 percent of the school’s operating budget, they believed that computerization could be a better solution for bringing down the high overall operation cost due to the increasing staff. In other words, it was thought to bring in more effectiveness and productivity. But they did not conduct any internal analysis whether the system will work properly or not. They should also have considered about the capability of their workers before introducing the new system. Computerization cannot be successful if the operators are not trained extensively.
Less budget to upgrade the system: They installed the AS/400 system, but due to budget constraints they were not able to upgrade the system. Though their purpose of implementation of this system was to reduce the total operations cost, it proved unrealistic because of their employees’ lack of knowledge about informations system. That is why, not analyzing

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