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Client Care Coordinator Essay

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Veterinary Client Care Coordinator needed. If you love to help people and you love animals, this might be the job for you.

Our Client Care Coordinator is responsible for making life easy for our clients and insuring that they are completely satisfied. You will be the first person clients see when they come in to visit us and the last person they see before they leave. Hospitality and going the extra mile is a daily part of this job.

You must be a great multi-tasker to do this job. Does the thought of managing a ringing phone and 2-3 people at the counter in person waiting for your attention sound exciting? You will need to be able to prioritize these type of tasks and provide a minimal wait time to impatient people and do it all with a cheerful smile and graceful professionalism. At the …show more content…
If you like to learn new things, you might be right for this job.

The Client Care Coordinator is a key member of our team. You must be able to connect with people on a personal level and educate them in the value of the best veterinary care for their pets. You will need to make many phone calls throughout the day reaching people and helping them fit veterinary care into their schedule and their budget. This is a skill that does not always come naturally and we will give you some coaching. We measure your success in positive phone skills and booking appointments; if you can not become above average at this task, then this is not the job for you.

You will be responsible for sale of over-the-counter products, prescription medications and over 30 types of pet foods. You must educate yourself in these areas so that you can lead clients to what is best for their

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