...Our Airline WestJet Airline was founded in 1996 by Clive Beddoe and a team of people with the same thinking. WestJet airlines were started with the philosophy that just because you pay less doesn’t mean you should get less. Clive Beddoe and team started their journey with three aircraft fly to five destinations and 220 friendly WestJetters — a journey that would help them become a company of more than 8,800 passionate WestJetters flying one of the youngest fleets of Boeing 737 Next-Generation aircraft to more than 80 destinations in North America, Central America and the Caribbean. Culture “Owners Care” is what WestJet Airlines says in their ads. WestJet entire corporate culture has been built around caring for their customers, by providing a great customer service experience. This resulted them to claim top spot in Waterstones' study of Canada's 10 Most Admired Corporate Cultures for four years, WestJet was inducted into its Hall of Fame in 2010. In 2011 WestJet was designated as a J.D. Power Customer Service Champion (one of two companies in Canada and the only airline to make the list), ranked 3rd in Aon Hewitt's best employers in Canada and was chosen as the Canadian airline with the best flight attendants by flightnetwork.com. On top of this WestJet was chosen as Canada's preferred airline. mission To enrich the lives of everyone in WestJet's world by providing safe, friendly and affordable air travel. vision By 2016, WestJet will be one of the five most successful...
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...ESTORE AT SHELL CANADA LIMITED Questions for discussion Analyze the case state facts of the case, identify issues, look at alternative solutions and recommend a solution or a set of solutions. Give rationale for solutions. Some issues you may want to consider: How to proceed with eSTore in order to align this initiative with business objectives? How to cost effectively address the needs of the agricultural segment using information technology as increasingly become price sensitive? How to cost effectively address (using information technology) the growing “transactor” class of customer that is dominating many segments of Shell’s fuels and lubricants division. 1. Why do you think Shell Canada is experiencing low use of its eStore? 2. Shell determined that simply measuring the number of accounts created or the number of log-ins was an inadequate measure of success of the system. How would you assess the success or failure of this system? What data would you draw upon? 3. What are some of the unique challenges faced by large organizations when embarking on innovative technology – based projects? What did Shell do to address these challenges? What else could Shell have done? 4. What differences are evidenced in the case between the development and deployment of customer facing applications versus employee facing applications? How did the type of application affect the use of eStore? 5. In the context of the experience at...
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...Anatolia – An International Journal of Tourism and Hospitality Research 1. Introduction *Email: lee.chew-ging@nottingham.edu.my ISSN 1303-2917 print/ISSN 2156-6909 online q 2012 Taylor & Francis http://dx.doi.org/10.1080/13032917.2012.701596 http://www.tandfonline.com Anatolia – An International Journal of Tourism and Hospitality Research 349 350 C.G. Lee Anatolia – An International Journal of Tourism and Hospitality Research 351 352 C.G. Lee Table 1. The results of ADF and KPSS tests. Variable Level EX IM GDP TOU *,** and *** Statistically significant at the 10%, 5%, and 1% levels, respectively. t-Statistic and LM-statistic are reported for ADF and KPSS tests, respectively. The brackets beside t-statistic indicate the number of lagged first differences of ADF selected based on the Schwarz information criterion. The brackets beside LM-statistic indicate the choice of bandwidth parameter in the Bartlett-kernel-based sum-ofcovariances estimator selected based on Newey –West data-based automatic bandwidth parameter methods. suggest that TOU is stationary at level but non-stationary at first difference. This type of property is impossible to occur. The results of KPSS test suggest that TOU is stationary at level and first difference. Therefore, it is concluded that TOU is stationary. To investigate for a cointegrating relationship between these variables, the bounds test within the autoregressive distributed lag (ARDL) framework and...
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...MNGT 370 Michael Pienkowski WestJet Case Analysis 6/9/2015 WestJet Case Analysis WestJet Airlines is a fairly new airline based out of Canada that started out small, but soon distinguished itself from other airlines by the way that they operated. Starting in 1994, they quickly found their niche market as a discount airliner by only flying to certain areas of Canada. Clive Beddoe, a founder of WestJet, discovered a demand for short distance flights to certain parts of Canada that many larger airlines were not willing to offer since short distance flights were not cost effective for them. WestJet grew slowly and developed their own style of operation that included a lack of a union as well as a “Fun” corporate structure. Their employees were also some of the highest paid workers in their fields. These are the just some of the reasons why WestJet believes that they are so successful. The problem in the WestJet case is that the reasons that allowed them to thrive and become so successful in the past, might be the same reason that their growth will slow down in the future. Their culture of being “fun” and success in their niche market has allowed them to grow into a larger airline that is very effective...
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...PART 1 Company Allocation Ticker symbol | Company | | GICS Sector | GICS Sub Industry | Address of Headquarters | | BEN | Franklin Resources | | Financials | Diversified Financial Services | San Mateo, California | | FCX | Freeport-McMoran Cp & Gld | | Materials | Diversified Metals & Mining | Phoenix, Arizona | | The cost of capital of the aforementioned companies will be discussed in the following questions. The companies will be referred to by their Ticker Symbols henceforth. Question 1 BEN The book value of the company’s liabilities and equity can be deduced from a number of online sources. The US Securities and Exchange Commission (2013) provided the company filings data whereby BEN’s Form 10q, dated 29/07/2013, showed the following (included on page 2 of this report). The book value of long-term debt is $1,252.1 million, and the book value of equity is $10,402.3 million. The schedule of outstanding debt shows that this figure includes $54.5 million of FHLB advances and $1197.6 million of Senior Notes at various effective interest rates. The notes on Stockholders Equity and Non- Redeemable Non-Controlling Interests reveal that Franklin Resources Inc Stockholders Equity totals $9779.8 million whilst the Non- Redeemable Non-Controlling Interests (previously referred to as minority interests) totals $622.5 million. FCX The book value of the company’s liabilities and equity can be deduced from a number of online sources. The US Securities...
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...of New England Foundry In this analysis of New England Foundry we need to make a comparison with each of the models or layouts, the first combined counter with the new mentioned model with separated counters, for the determination of time saved with the new layout and then the amount that could be saved per hour with the same. For the layout with combined counter there is 2 servers with a single waiting line, the queuing model that is being used is the M/M/s, because of this queuing pattern consists of single phase and multiple servers. The arrival rate of 7 (4+3) per hour and service rate of 5per hour, which gives the average time in the system W=0.3922hours or 23.53minutes (refer to Excel) the time taken per trip is as follows: For maintenance people it will be 23.53+6 (walking time taken) =29.53minutes. For molding people 23.53+2= 25.53minutes. For the new layout with separate counters, Bob for the maintenance shop and Pete for pattern shop both of them follow M/M/1 model with single-server and single-waiting line. Bob providing for the maintenance people, serves 6per hour at an arrival rate of 4per hour, giving the average time in the system W=0.50hours or 30minutes(shown in A5) with the time taken for trip is 2minutes 30+2=32minutes, this is an increase of time, 2.47minutes compared with the other layout for maintenance dept. Pete serving the molding people, serves 7per hour at an arrival rate of 3per hour, giving the average time in the...
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...(a) First, determine the Queuing Models 1. Queuing Models Poisson Arrivals Standard (Infinite Queue) Exponential Service Times Single Server (M/M/1) Standard M/M/1 Model P0 = 1 – P (Probability of 0 customer in the system) P (n ≧k ) = ρk (Probability of Pn = P0ρn (Probability of exactly n customers in the system) Ls = λ / ( μ – λ ) (Mean no. of customers in the system) Lq = ρλ / ( μ – λ ) (Mean no. of customers in queue) Lb = λ / ( μ – λ ) (Mean no. of customers in queue for a busy system) Ws = 1 / ( μ – λ ) (Mean time customer spends in the system) Wq = ρ / ( μ – λ ) (Mean time customers spends in the queue) Wb = 1 / ( μ – λ ) (Mean time customers spends in queue for a busy system) Now, in our case, Λ (mean arrival rate) = 15/hr μ (mean service rate per busy server) Old machine’s mean service time= 3mins, 60/3 =20/hr New machine’s mean service time= 2mins, 60/2=30/hr Wq =ρ/ ( μ – λ ) (Mean time customers spends in the queue), Where ρ = λ / μ Old machine: (15/20)/ 20-15 = 0.1 hr = 9mins New machine: (15/30)/ 30-15= 0.03333 hr = 2mins According to the case, the average wage of the people who bring the documents to be copied is $8/hr, If the company rent the old machine and there are 15 arrivals/hr, There total mean time spend in the queue is ( 15 x 9 )mins = 135mins = 2.25hr, The total wage = $8 x 2.25 = $18 If the company rent the new machine and there are 15 arrivals/hr, The total mean time...
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...optimization tools are required to harness their full performance. Technologies such as event-based sampling and expert systems are now augmenting traditional methods of performance analysis based upon profile and call graph tools. Understanding the basics of performance analysis, as well as the current state- of-the-art software optimization technologies, enables developers to pinpoint and implement solutions to application performance issues. One sophisticated processor, the Intel® Pentium® M processor, is growing in embedded application usage due to its high performance and low power utilization. The Intel Pentium M processor features Intel MMX™ and Streaming SIMD Extensions (SSE, SSE2) that enable higher performance through parallel computation. Getting the most out of the processor, however, requires that developers take full advantage of these built-in performance enhancements. Software optimization technology offered by advanced compilers utilizes the enhancements in Intel Pentium M processors in a fashion conducive to embedded development. Compiler technology provides access to these extensions with low development investment while maintaining backward compatibility and minimal code size, two critical challenges in embedded software development. The key to focusing the optimization process, however, is to perform performance analysis. Performance analysis is the study of application performance on hardware with the end goal of understanding issues and recommending enhancements...
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...|Intel’s advertisement | | | | | |The following picture presents the advert of computer CPU | | |Intel Core 2 Duo manufactured by the computer company Intel.| | |The advert appeared in the United States in 2007 and it | | |caused varied reactions. | | |In this analysis, I would like to concentrate on the message| | |directed at potential customers in order to persuade them to| | |buy the new product. | ...
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...The Surrogate Motherhood Controversy POSC 450.001 Senior Seminar October 24, 2009 The Surrogate Motherhood Controversy Introduction “A surrogate mother feels like a flesh covered test tube during the entire experience. As the fetus grows the women is depersonalized and she become fragmented from the whole person –merely a vehicle for breeding babies.” There is a huge controversy of whether surrogate motherhood should be legal. This controversy has started huge debates worldwide. It has brought attention to doctors, sociologists, feminists, historians, and people of different cultures, races, classes and religions. The major overwhelming arguments is that the act of surrogacy should be illegal. The issues and objections surrounding the surrogate motherhood is that it is considered baby selling, finding the legality of its contracts, and the class of people, whether they are rich or poor. The other concerns are the traditional rights of the birth mothers, the psychological impact of these children who are born under these contracts. The purpose of this paper is to introduce, discuss and analyze the controversy of a surrogate mother. The paper will find the reasons of why women want to become surrogate mothers. This paper will examine the different viewpoints that have been in conflict for many years. The paper will reveal how some women chose to become surrogate mothers just for the money and that some do it because they want to help couples who...
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...Ethical and Legal Dilemmas of Surrogacy Christie Blackwell HCA 322 Dr. Nine Bell June 17, 2013 Ethical and Legal Dilemmas of Surrogacy Many individuals have a life plan consisting of college, marriage, and then children. After numerous methods of conception, many couples are still unable to conceive a child. A woman who enters into a contract with a couple, agreeing to carry and birth a child, then hand that child over to the contracted couple, who is often unable to conceive own their own naturally is considered surrogacy (Pozgar, 2012). Surrogacy raises many ethical and legal issues for all parties involved. Is it moral or immoral to enter into an agreement with a woman to birth a child for money? What are the legal rights of the woman conceiving or of the couple? Should the child be aware of the process in which he or she was born? Does the child have rights to access the confidential records of the process? These are a just a few questions that will be addressed throughout this paper. Discussed below is the history of surrogacy, the ethical and legal dilemmas that surround surrogacy, alternative solutions to surrogacy, and the potential effects and future implications of how surrogacy may be addressed. There are two types of surrogacy arrangements to consider. These types of surrogacy are genetic and gestational. Genetic or traditional surrogacy is where the surrogate mother contributes her genetic makeup to the offspring, whereas gestational surrogacy consists...
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...80 percent of the world’s personal computers. Today, it is one of the most valuable brands in the world, with revenues exceeding $37 billion. In the early days, however, Intel microprocessors were known simply by their engineering numbers, such as “80386” or “80486.” Since numbers can’t be trademarked, competitors came out with their own “486” chips and Intel had no way to distinguish itself. Nor could consumers see Intel’s products, buried deep inside their PCs. Thus, Intel had a hard time convincing consumers to pay more for its highperformance products. As a result, Intel created the quintessential ingredientbranding marketing campaign and made history. It chose a name for its latest microprocessor introduction that could be trademarked, Pentium, and launched the “Intel Inside” campaign to build brand awareness of its whole family of microprocessors. This campaign helped move the Intel brand name outside the PC and into the minds of consumers. In order to execute the new brand strategy, it was essential that the computer manufacturers who used Intel processors support the program. Intel gave them significant rebates when they included the Intel logo in their PC ads or when they placed the “Intel Inside” sticker on the outside of their PCs and laptops. The company created several effective and identifiable marketing campaigns in the late 1990s to become a recognizable and well-liked ingredient brand name. The “Bunny People” series featured Intel technicians...
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...4. Application group An application group contains the storage management attributes of and index fields for the data that you load into OnDemand. When you load a report into OnDemand, you must identify the application group where OnDemand will load the index data and store the documents. An application group is a collection of one or more OnDemand applications with common indexing and storage management attributes. You typically group several reports in an application group so that users can access the information contained in the reports with a single query. All of the applications in the application group must be indexed on at least one of the same fields, for example, customer name, account number, and date. 5. Folder A folder is the user’s way to query and retrieve data stored in OnDemand. A folder provides users with a convenient way to find related information stored in OnDemand, regardless of the source of the information or how the data was prepared. A folder allows an administrator to set up a common query screen for several application groups that might use different indexing schemes, so that a user can retrieve the data with a single query. For example, a folder called “Student Information” might contain transcripts, bills, and grades, which represent information stored in different application groups, defined in different applications, and created by different programs. 6. Storage set: A storage set contains one or more storage nodes that can be used by several application...
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...form of surrogacy contracts. In this paper, I will be address the legal and ethical issues involved and other aspects of surrogacy. History of Surrogacy and Case Study Surrogacy was assumed to have been around since the Babylonian times. Alternatively, the most credible records to date allocate managing legal passivity and the public responses during the middle of the 20th century. Surrogacy did not become public in 1976, when Attorney Noel Keane negotiated the first ever surrogacy agreement ("History of surrogacy," 2011). Attorney Noel Keane and Dr. Ringold created the first ever fertility clinic (surrogacy clinic) in the United States. Many laws and regulations were not implemented until the case of Elizabeth Kane and the case of Baby M. Elizabeth Kane was the first woman to enter into a compensated surrogacy agreement in 1980. She was to be compensated with $10,000. She, however, was unwilling to leave the surrogacy...
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...James Guerra Homework #3 September 17, 2012 1. What is the difference between a directory and a file? A directory is another term for folder. Directory’s can have director’s under them Files are basic unit of storage on pc. Collection of related data, operating system runs software program files. User files are opened of viewed by application software. 2. What is the difference between an ASCII file and a binary file? Text files are most often ASCII-encoded. Binary files specially encoded by software program that created the file. Like image files, sound files. 3. Explain what a root directory is. Is the first or top most directory in a hierarchy. It can be related to the root of a tree. 4. What are the default file extensions for the following types of files? ASCII text file ____ASC_______ Microsoft Word file ____DOC_______ Microsoft Excel file ____XLS_______ Microsoft PowerPoint file ___PPT________ Compressed (zipped) file ______ZIP_____ Web page ____HTM_______ 5. What basic type of files have file extensions of .bmp, .gif, or .jpg ? Picture files 6. If you create a new file with the long file name Budget Analysis 2005.html, what would be the short name generated by Windows?Budgetan.htm 7A. What does a checkmark infront of the following setting allow and disallow? Hide extensions for known file types It will only show the file name and hide the extension of the file type from showing. 7B. What does the absence of a checkmark infront of...
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