CLUB IT PART 3

Week 9: Final Project

Alnita L Holland
XBIS/219
Axia University
8/7/2012
Ursula Woodruff

This presentation will highlight goals and successes of the Club IT and what is desired to be done to help to keep them going in this competitive market. I will also offers an analysis of Club IT, provide a brief description of the organization and their demographic information, a set of short and long term goals and a strategic plan to achieve these goals, how the will the information systems will fulfill those roles. A complete inventory of Club and its current hardware, software, and kinds of telecommunications services being used. A detail list of proposed services and systems required and installed to meet these goals, as well as a plan to come up with a budget to fund such needs.

INTRODUCTION

I: Organization Description and Demographic Information.

Understandably Club IT is a hip an-up-and-coming nightclub that has been open for a few months now, and it seems to be very successful. It’s also known that you, Ruben Keys and Lisa Tejada, that in 2005, you both graduated from college and you both earned your degrees in Business Management. It’s also known that while the two of you were taking curricula in college, you both worked as musicians, Lisa on the jazz violin and Ruben, you were on the drums, this permitted the both of you to function at different nightclubs and it also helped the both of you to earn money to get through school. Ruben and Lisa most of your Club ITs clientele are net generation or millennial (those who regular uses mobile technologies like BlackBerrys, PDAs, camera phones and other wireless communication devices), and consist of all ages 21 and older, this age group is high energy and seeks fun and excitement that you Rueben and Lisa are attempting to take care of (Wiley Higher Education, 2011).
II: Goal and Strategy:
Since the short and long term goals of Club IT, is to capitalize in your business information technology system and impart an environment that is tranquil and safe so that individuals may congregate and interact and stipulate a strong movement for new clientele to use the Club, for existing clientele to remain loyal to the Club and to one day be able to open a second Club IT. We must examine the nightclubs needs to entertain such goals. We know that Club IT calls to the age group of a broad clientele, ranging from 21 and older. Since the goal is to entice this age group, I can already see where much upgrading can be made through elasticized menus and marketing the role information systems which will play in attaining these goals and would allow you to conduct your business more efficiently. As you know, IT can also imply identification technology, not only can age verification technology save a nightclub from an infiltration of underage drinkers, which can develop in fines and the prospect of losing the clubs liquor license, it can depict data that can be stowed in a database for imminent reference and advertising.. This information system can keep the business running such as intranet and strategy for competitive advantage (Rainer, Turban: “Introduction to Information Systems: Supporting and Transforming Business”, 2nd Edition, 2011). With a faster server, Ruben, you and Lisa can be accessible to your patrons and suppliers {“Club It PT2”, Anti Essays). Retrieved August 7, 2012, from http://www.antiessay.cm/free-essay/1274.htm,
This information system will fulfills that role with a component based development, which creates applications. It helps to perk up the business process. Example: if a software application is assembled from components, then it should be easy to reconfigure the components to support requested changes in the business process {“What is Component Based Development?”). Retrieved August 8, 2012 from: https//www.slectbs.com/analysis-and-design/what-is-component-based-devlopement.

III: Assessment of Needs: At current it has been noted that Club IT have the following hardware, software, and types of telecommunications: A Word of mouth communication {by phone or in person) where they vend upfront tickets for special Fridays and Saturdays night concert. Ruben, I know you stated that you would like to setup a Website to sell tickets so that your guest can have self- serve approach at any time. I see at present that the current technology environment office limits an outdated Dell computing machine that suppress outdated software which there is no application for e-commerce and a currently use a dated register. Some of the business resources that your club does honor are: human resources, financial resources, physical resources, and intangible resources. After a long review and negotiations, three business problems were identified in regards to resources, customers, and supply chain; would be a web based technology system, B2B e-commerce transaction; (for example, Sysco, the predominant restaurant supplier in North America, which has an broad Web site with several online products and services for small and large food and beverage operations). First of all, the computer hardware and Internet need to be updated. Second, you need a more competent way to handle customer orders and track inventory mainly with your nightclub getting so busy. Third, Ruben and Lisa, you are not up-to-date with participating in e-commerce which is an opportunity to gain a competitive advantage in dealing with suppliers and guest. Implementing a web base technology system will boost customer relations. I also notice that Club IT doesn’t have a dashboard. The recommendation I suggest to be purchased is additional RAM memory added, broadband wireless modem, a portable POS system, upgrading of the RAM memory in the computer system, installing a broadband wireless modem and an upgrade to the Internet connection to a broadband from a dialup and pay for some mobile handheld point-of-sale devices, installing new modern telecommunication will offer a wide range of options. Installing new electronic cash registers connected to the business linkage will help keep track of inventory average levels. The nightclub’s website also requires to be upgraded to meet the demands of their customers. All four types of e commerce and m-commerce (ERP, TPS, OAS, and BI) will need to be added to the website. With these intended services, I assure you your goals will be met. The vendors recommended is Accu-Bar, which is a sophisticated beverage management program that uses Pocket PC PDAs to scan the barcodes on the labels of liquor, beer, Norton Antivirus to provide security and Time Warner which provides a higher speed cable connection. Also a subscription to Bloomberg LLP, a privately held business that offers a subscription service that sells financial data, analytic software to influence the usefulness of these data, exchange tools and news (Rainer & Turban, 2009). The timeline for this will take approximately six months to implement these services and systems.

IV: Professional Development: Ruben and Lisa your staff is required to come to know the uses of new technology and be able to integrate it into their jobs. I have suggested that the staff acquire to use the technology and integrate it into their work by, research and discovery, staff education, drive, acquisition, education and training. Also, Ruben and Lisa, you can help your staff by allowing yourselves to split the duties amongst the departments and hosting Microsoft Quick books to your employees. Lisa and Rueben, you could save time by having the management of your financial data made simpler. The both of you can basically do the training yourselves since you both have been educated in the province or you can hire a different manager who is already inclined. Employees can merge their interconnected processes to streamline their work plans and add efficiencies. Transactional processing can support information to the customer interaction database and the supply chain system which tracks numerous patrons or inventory items.
The merchant processing system can take credit cards online and offer protective processing and send receipts without delay to the customer by email or m-commerce. This will diminish the accounting department level of physical processes in following these items. Other services to deem is ordering carry outs online during lunch time, on weekdays when club attendance is slower. Also, granting the cook and waiters with pre-paid menu orders directly at their work stations will make things much simpler, leaving them with only the chore of preparing the meal and offering it when the customer arrives to pick it up. It is suggested that the staff acquaint themselves with the technology suitable to their positions by setting aside a time to train, which should be after closing or a few hours before opening (Wiley.com website. (2000-2007). About Club IT, Our Mission. Retrieved on 08/08/2012 Retrieved from http://www.wiley.com/wileyCDA/wileytitle/productCd-0470169001,descCd-relatedWebsites.html?).

V: The Budget: Lisa and Ruben, after reviewing your budget for Club IT, it became apparent that the budget needed a change. The net income at the end of December was $28,269. The size budget currently available for Club IT is $60,000 and the money is broken –down and situated into a savings account parted from the Club IT’s business checking account. The first items to buy are the ERP and TPS systems at the price of $45,000 and this is chosen for designing and carrying out the plan for refining the services at Club IT. The owners of Club IT have decided on placing $3500 toward getting computers situated in the administration office, and additional four in the computer stations, and in different parts of the club’s floor, for the customers and the staff. The amount of $3500of the present funds are to be used for the intentions of professional development training, and this requirement to plan for the strategy of upgrading service at Club IT. Shares of the present funds are to be used for purchasing the applicable Internet service, which will cost $300 on the installation, and the two year contract with Time Warner. They purchased, the new customer – business bundle for the three-service package, and this consist of the Internet, Wi-Fi service, and satellite service for the HD-TV’s; positioned in the club, and along with other different types of hardware for these services. The cost for the first year of service totaling $1200 is also allotted, and the intention is so there is no concern about a monthly bill.

VI: Evaluation: Lisa and Ruben plan to direct the first assessment on the Club IT’s new ERP’s and TPS systems performances after the first six months of installation. After the estimation is done the owners, will be building an addition to the Club IT’s website with a page for counsel to be made nameless or the author can post their name and contact information. These suggestions can be about the club or relating to the Club its website. Throughout this time frame of six months, Lisa and Ruben will examine any proceeds that have transpired during those certain months. It is my responsibility to give a hand in the progression of estimating the new programs and systems at Club IT along with Lisa and Ruben. In getting some insight from the staff, customers and investors, Lisa and Ruben will interrogate them about any kind of upgrade which could be modified, or requires to be executed to the new system in which they have establish obstacles with the daily maneuvers, and how to make them act upon competently for all the staff, customers, and investors. VII: Conclusion: There is nothing mistaken about getting the know-how, besides one can really get to see if this is the right kind of business that is desired to get into, particularly when your own money is involved. With the upgrades to the Club IT’s computer systems and programs, and after they are employed, will allow the owners, staff and the developing business with the knack to achieve their intentional objectives to progress and prosper with the Club IT’s business. I guess is Ruben and Lisa found their calling, and from the looks of things, it seems like Lisa and Ruben; have the skills that it takes to get the business up and running.

Reference

Wiley.com website. (2000-2007). About Club IT, Our Mission. Retrieved on 08/08/2012 Retrieved from: http://www.wiley.com/wileyCDA/wileytitle/productCd-0470169001,descCd-relatedWebsites.html?
(“Club It PT2”, Anti Essays). Retrieved, August 7, 2012, from: http://www.antiessay.cm/free-essay/12
Introduction to information systems: Supporting and transforming business (2nd Ed.). Retrieved on 08/08/2012 and from https://ecampus.phoenix.edu/classroom/ic/classroom.aspx.
Rainer, R. K., Jr., & Turban, E. (2009). The Porter’s Competitive Forces Model; Ch. 2, p. 39. “What is Component Based Development?” Retrieved August 8, 2012 from: https//www.slectbs.com/analysis-and-design/what-is-component-based-devlopement.
Rainer, R. K., Jr., & Turban, E. (2009). The Porter’s Competitive Forces Model; Ch. 2, p. 39.