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Club It Part Ii

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Club IT Part II

As Club IT’s mission: “Offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT." We have being obligated to ensure quality service to our customers oriented to their technology related lives. As we were analyzing our clientele for the past months, we noticed that they are technology-oriented people. We have being investigating everyday, by talking to our customers casually, where do they work. We did find out they are business people working in the closest buildings that we have, they work as technology advisors most of them, they have bank related work and computer technology among others related to technology. Our customers are constantly connected to their PDA’s even when enjoying a cocktail after work.

Currently we do not have access to the Internet in our club. The only Internet access we do have is for management use only. As we found out about our clientele technology oriented work, we decided to have access to Internet for their convenience. We are sure that even tough they have their PDA’s accessible, it would be very convenient that they could also access Internet from a computer. We thought of it as an Internet Café and at the same time it would have a live band for entertainment and every type of drink imaginable. Club IT needs to have several

computers available for our customers for them to access the Internet and also a Wi-Fi spot for the customers that bring their own laptops. As we would like to have an excellent experience while visiting Club IT, some customers may visit the club in the afternoon, they may need to get away from the office for a while and in the meanwhile enjoy a beverage and have lunch, they may want to take advantage of that relax time and maybe get ahead of some work, we would have

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