Club IT Part One
Mission
Club IT is a new venue that will be launching in a nearby community. The owners of the entertainment complex are seeking to arrive at an authentic experience concerning what direction the organization is headed when it is in operation. The owners must know several aspects of the entertainment business and must also find what type of clientele they will be servicing. After spending an evening in the club with friends just trying to get a belief of what the club is and what it could be. The information that will be gathered will help the owners of Club IT identify the tools needed to run an effective business. The first item on the agenda should be is to purchase software that will hold all information pertaining to the business of the club. Club IT will be a probable place where a variety of people will go for musical entertainment and fun times. Even though Club IT has done an exceptional job of starting their journey in the world of information systems, room for improvement is still needed. Joint Application Design (JAD) is a system that is used while developing new information systems. If Club IT would like to remain competitive in the entertaining business it would be beneficial for the owners to take the necessary steps to invest in a new business information system.
At the present moment, Club IT operates on a dial Internet connection (Rainer, 2009). Dial-up connections are considered to be inexpensive substitute to the high speed Internet the downfall is that they are extremely slower than the high-speed internet option (Rainer, 2009). Given the fact that a dial-up connection entails the utilization of a landline telephone this is considered to be a technological set-back. Club IT’s telephone usage is powerless whereas the dial up Internet connection is in use. An option to eliminate this problem would be to have an additional landline installed but this would not be a logical business decision when the club owners could just install the high speed Internet option instead.
A further problem with using Internet dial up involves the latency process (Rainer, 2009). “The state of latency is the time required to locate the first bit or character in a storage location, expressed as access time minus word time” (dictionary.com, 2010). “The latency also restricts the user’s ability to take part in activities like online gaming (Rainer, 2009). Investing in a high speed Internet connection will enhance effectiveness all areas at the club. Club IT also has a significant deficit in the attempt in trying to succeed in the online retail business. Unfortunately, the Club IT website is not equipped to handle transactions such as purchasing concert tickets and retail merchandise online via the website. At the present time, customers who are interested in purchasing from Club IT must physically go to the club to make a purchase. With the current spike in technology, businesses of all sorts are providing a more convenient way for consumers to shop for products they are offering. By not upgrading their technology, Club IT can take a massive hit in revenue. If Club IT desires wishes to expand to a more aggressive advantage of e-commerce, the owners must become involved. By doing so the owners will have to create more B2C (business to consumer) opportunities.
An additional region of trepidation is because of the deficiency of interactive tools on the website. The current Club IT website presents a wide variety of information regarding the club’s menu selections and also a map of the club's lay-out (About Club IT, 2010). Although the website offers some significant information concerning the service’s the club offers, there are no means of communication of feedback to the club owner’s offering ideas for improvement. With the business world being at a technological peak, web surfers of the 21st century are fascinated with interactive media. Once Club IT upgrades their current Internet connection and launch the module on the website which enables the clientele to purchase tickets and merchandise the issue will be rectified. An example of this project can initiated by implementing a blog on the club’s website or on another social networking website such as the ever most popular face book.
Conclusion
Club IT recognizes the importance of a well-designed, efficient and lucrative business information system. So as to attain an aggressive perimeter in the course of participation in e-commerce, it is imperative that Club IT attend to the many dilemmas it is facing. It is essential; that the club owners improve the existing dial-up Internet connection to high speed connection that will sustain any potential improvements to the company’s website and any other improvements that are made to the venue. The club owners should also devote time and attention to a retail section to the club’s website. By doing so, this will provide convenience to the patrons of the club the ability to complete transactions for tickets and merchandise purchases. Last of all, the Club IT staff should unite and create a more innovative atmosphere for the Club IT website. By applying the use of the JAD method for systems development, triumph in the world of e-commerce can be achieved.